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    Backyard Bird Center

    5.0 (6 reviews)
    Closed 12:00 pm - 4:00 PM

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    Petco

    Petco

    (5 reviews)

    I went into this store about 2 months ago. I started a new tank and needed some fish. I waited in…read morethe fish aisle for quite sometime for help. Nobody was over there. So after about 10 minutes I walked to the front counter. Debbie a "manager" told me they had no staff and I needed to go stand and wait. It wasn't what she said but how she said it. She complained about being understaffed. I thought maybe she was having a bad day and just walked out. I was in there again this past Sunday, to pick out some more fish. I had a question about the tank chemicals. The girl that was in the fish aisle was VERY busy. Had multiple people waiting. I walked up to the register, (nobody was waiting there). I asked the cashier if she knew anything about aquariums and she said no. The "manager" Debbie walked to the counter. The cashier told her I needed help. Debbie went on a FULL rant. Speaking to me as if I was a child. So now this is the SECOND time this "manager" was beyond rude. She told me again to "go wait, they had no staff" the cashier said "well she has a simple question" Debbie said "I don't care, go stand over there and wait" So again I left. Don't go here. Not worth the awful experience with Miss Debbie who is miserable and needs to either get a new job or just retire. I will not go back to this store. I have reached out to corporate and will continue until it's resolved. AWFUL CUSTOMER SERVICE. HIRE BETTER MANAGERS.

    Took care of my baby rescue kitty, Lickety split. They were kind, personable, reasonable and even…read moregave me a coupon for a free first check up. Doctoring there is SuPurrrrrrr convenient!!!

    Backyard Bird Center - petstore - Updated May 2026

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