I am very pleased with my interactions with WICR staff and company, starting with Greg Harrington (Sales/Estimating) who was very professional and friendly to work with. He patiently explained everything I needed to know and worked with me to reduce cost and provide great value on my deck waterproofing project for all four units of my apartment complex. Because of him, I may have his company assess and recommend appropriate action on my home's rooftop deck. But, my compliments do not stop with Greg. My communication with other staff members, e.g., Project Coordinator Adriana Diaz and Billing Specialist Monique Spears, have been responsive and timely. The lead worker on the job Saul (didn't catch his last name) was also friendly, communicated (via text) in a timely manner, and was extremely helpful and professional. Based on the above, I am very pleased with this waterproofing company and highly recommend them. read more

I had a great experience with the team at WICR (David D., Nancy and Sofia H.). They helped resolve a persistent balcony leak that had been causing water intrusion into the unit below. The repair required careful reconstruction of the balcony and door threshold, and the team handled it with real expertise. I especially want to recognize the labor crew (brothers- Hector A. and Jesus A. and team lead Trinidad) who did the on-site work -- they were professional, exceptionally hardworking, and extremely detail-oriented. The balcony reconstruction was done beautifully and the space was left clean and solid. I'm very grateful for their craftsmanship and would absolutely recommend WICR to anyone dealing with balcony waterproofing or leak repairs. read more

I had a major condo patio repair and waterproofing project that needed to be finished on an extremely tight timeline. Greg Harrington at WICR handled everything from start to finish and was absolutely incredible. As the sales consultant, Greg was transparent and knowledgeable, providing a clear, honest breakdown of the repairs without any high-pressure tactics. As the project manager, he was a lifesaver--his communication was proactive, and he managed the timeline so efficiently that the project actually finished ahead of schedule. The quality of the waterproofing is top-notch, and Greg made the entire process stress-free. If you need professional, reliable work done fast, call WICR and ask for Greg! read more

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I hired WICR to update or re waterproof one area and redo waterproofing that another contractor messed up and then couldn't get right in a different area. Ever since WICR redid our deck, we've had zero leaks and it looks great! This is what we were expecting the first time that the other contractor did it. They were fast, friendly, and very easy to communicate with. I would recommend them for sure! read more

I'm the President of my building's HOA and we had a multi-years long deferred maintenance issue affecting our common area flooring that had been installed a decade or more ago -- long before I was involved with the building -- and that was going to require significant repair to correct. While the floors looked good on their surface, sadly over many years an unknown amount of damage had started to occur underneath the installed slate after cracks in the grout had allowed water to leak into the floor below and the space between the joists which became the ceiling above in our garage. This ultimately required us to tear out the ceiling in sections of the garage to prevent structural damage being done to the ceiling joists / floor joists. So that's the set up for where we started off with and at which point WICR entered in and bid the job and ultimately they were chosen to complete having outbid two other contractors. David Dorado was WICR's lead contractor on our project and he was and is a definite asset to their team. David provided quality customer service during what was in all honesty a very normal construction project... meaning it had significant issues and multiple problems, far too many people involved and an HOA Board who should seriously have had a reality show following them around if for no other reason but to entertain others as misery loves company. But through it all, and in spite of our several setbacks (ie in-fighting, cost overruns, outsourcing to specialized sub-contractors - doors and stair stringer that had rusted due to standing water and required us to hire someone to cut and weld a new set of metal stringers to the old set after removing the rusted section and adding in a steel plate to the floor for it to attach to) all of which had to be done prior to WICR's coming back and completing the job that they had been hired to do which was to "waterproof the exterior decks" once the old slate had been removed, the underlayment repaired and any structural damage present could be addressed... this last one could only be detected after the extensive demolition of the deck tiles took place. Once that was all completed, new drains were placed and the floor's slope was corrected. Finally, the deck was waterproofed and a new color coat was chosen and applied to the entire building including the upper floor decking. All of this was done in order for our building to comply with the requirements of SB 326. The goal was in sight and we crossed the finish line with less than a month to spare as the January 1st, 2025 deadline approached. Great news... we PASSED! With flying colors! No small fete given David and I had to navigate the intricacies of intra-office politics, construction staff availability, finding & hiring specialty contractors, appeasing disgruntled homeowners, and the joy of enduring overzealous board members - but through it all David and I were able to ignore the white noise, remain focused, and keep our eyes on the proverbial prize. All said and done, and even though we were over schedule and over budget, that's just what you should expect when you're managing a $70,000 construction project. If you've done that before, than these are the guys you want to do the job... WICR will get it done. They're professional. They are there to do a job and want to get in, get it done, get out and move on to the next one. State law has created an increased need for contractors who can do this type of work and if you need it done than you want a company who has been successfully doing this type of work for decades. You may spend a little more, but this family owned business will have you covered and won't leave you hanging. Quality work, quality employees, and quality customer service -- provided you are as respectful of them as you'd like them to be with you. Thanks David and Thank you WICR. Our decks have never looked this good (or stayed this dry during LA's multiple torrential atmospheric rivers!). I'll post photos soon to! read more

They came back and fixed everything well. I wish I could accomplish it without so much fight and wait. But it looks good now, and hopefully it lasts. read more

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WICR redid all the balconies in the apartment building I manage. They did a fabulous job & we have them reseal them every few years. Their work is excellent, all their crews are great. They are professional, helpful & easy to work with. We are totally satisfied with their work & would recommend them highly. read more

Greg and his team did and amazing job on our deck repair in Laguna Beach. The team was courteous and professional. we had a couple little glitches in the deck and they came out right away and fixed it for us. read more

My balcony leaked everytime it rained and I couldn't figure out where the wetness in my walls were coming from. David Derado was my point of contact and he was excellent in his approach to find the leak and rectify my problems! 10/10 would use again and recommend them to anyone! read more

I hired WICR to redo a roof deck they had done years prior. Greg Harrington was my sales contact and was super supportive and helpful in explaining the process to me. Greg is an asset to WICR and the reason I felt comfortable proceeding as he had earned my trust. Vicente was the person on site that did the work and I was impressed with his thoroughness and knowledge. It was nice to not have to worry knowing that both Greg H. and Vicente would ensure the work was done well. read more

Our deck off the master bedroom had worn out waterproofing (1987) that needed replacing and a leak which required new drainage. WICR was 5 star in their professionalism with our job!!!! Beginning with David in sales - sending a job bid over to us in less than 2 hrs. He handled every detail and had fantastic people skills and knowledge of his craft. Very reliable and accommodating to our specific job!! His crew were equally outstanding in their work. Perhaps, the best home repair experience ever!!! Reasonable rates!! Don't hesitate to use WICR - outstanding company!!! read more

WICR - Finished deck with new drainage system. - Waterproofing Near Me - Palm Desert, California

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David Dorado is one of those rare birds who deeply cares about the work he performs. David went above and beyond to address our needs on this project. I highly recommend him and WICR! read more

I used this company to install pool deck coating in June 2021. The decking didn't perform as they said. They came out and verbally said they would repair, then sent email that they would send various payment options. I'm still waiting in their options. To this day, the president of the company has failed to follow through. I have all the emails to support everything. I do not recommend this company and suggest you have everything in writing because they will verbalize how the decking will come out and then when you have problems they back pedal. Worst company ever!!!! read more

My wife and I chose WICR to recover our deck because of a leak caused by recent rain storms.We worked with David Dorado who was our point person to see our project through.We are very happy with the outcome of the new deck and the communication and scheduling of work to be done.We wouldn't hesitate to work with WICR in the future.We would highly recommend this company for it's work and professionalism. read more

Well it has been 11 months and with much disappointment the decking work has not held up.

WIRC recently completed a roof Deck renovation for us at an apartment building in West Los Angeles, the project was a success and was completed in a timely and professional manner. David the salesman and our main contact for us on the project was particularly knowledgeable and helpful throughout the process, he was very responsive at all times throughout and always available to discuss any issues that came up in a speedy and professional manner. I would recommend WIRC for your water proofing projects. Edmund T. read more

WICR is a great company they were very responsive. David was very helpful as well as Trini and Estrella they're a good team

We needed our deck waterproofed before retiling, and WICR was great to work with. As first-time homeowners, we knew nothing about this process, but Robert was knowledgeable and shared his honest opinions with us about what we needed which we appreciated SO much. Hopefully we don't have to do anything like this again, but if we do, we will definitely reach back out to WICR. read more

I have complete satisfaction with WICR. They removed tile on my upper deck and replaced it with layers of waterproofing. I found the salesman David and the contractors who did the job very professional. read more

I am a Community Association Manager and have used WICR at my associations for 4+ years now. They provide excellent service and outstanding work. They are professional and have a very strong driven team! The contract process is super easy, and they have someone very knowledgeable in each division of their team. I plan to use them for many many years. read more

Amazing service. Excellent work. I was very impressed with how tremendous the service was. Typically you don't get subcontractors who work the job consistently. They were in and out of the job in three days. Always upfront about the cost, set the expectation, and exceeded my expectations. read more

I had Shawn come out and give me a quote on waterproofing my roof deck. I was a sizable job and would require a demo and resurfacing. I spent what seemed like an eternity researching roof deck coatings and techniques that are cost effective and low maintenance. Shawn and WICR made it to my final two possible contractors after considering over a dozen others. I ended up not going with WICR on this job, but would strongly recommend this company as their quote was fair and they were proposing a long lasting solution. read more

Please read "manager's" response lol. Sir, your 2.5 star rating is ultimately what is sad. Your attitude paints the entire picture.

I can't say enough nice things about WICR. My balcony had some serious water damage and I was in an urgent situation when I was referred to them. David came out right away to assess it and gave me a very reasonable quote. He kindly and patiently answered any and all questions I had.  Ernie and Analisa bent over backwards to schedule the job and find times that worked for me to have the repairs done. Pete came out to do the repairs and he was very efficient, helpful, so nice and did a beautiful job. And when they discovered rot after the initial demo, Sean came in and saved the day. He helped me with each additional step that needed to happen to ensure I had a safe, waterproof balcony that will last me for years to come. Sean made a very stressful situation feel manageable and under control. The entire team at WICR is top notch and I would, without a doubt, use them again in the future. read more

They did a great job fixing and refurbishing my balcony. Came out great. I am very happy about the quality of work, and how my balcony looks. I want to thank David and his crew. read more

WIRC was professional and did great work replacing the flooring of my balcony. Would recommend.

I hired this company to waterproof 100 square foot deck. For 5000. It turned into a 2.5 year legal battle because they ruined my deck, pulled NO PERMITS PASSED NO INSPECTIONS, HAD only 1 worker who picked up day laborers daily. This company has a long list of complaints and lawsuits. They attempted to bully me because I represented myself and gave them a good run for their money I must say! The deck was lopsided, leaks and they Cracked the exterior of the deck with a jack hammer. Ernie perez, David Mazor, Irina mazor (owner and attorney for company) Peter Lindborg is the other attorney, mark marsch, are all part of the scam dream team that did such a horrible job and then slapped a lien on my house to try to bully me. I fought back and won! ALL I CAN TELL YOU IS RUN THE OTHER WAY! I endured a long legal battle even though they failed an inspection from CSLB and the city of San bernardino, they still fought it with their homegrown attorneys. Do a court case search in several counties BEFORE YOU DECIDE TO HIRE THEM... read more

These guys are amazing! I contacted them about some deck work on a home I was purchasing. They came by, checked out the deck and explained to me that I did not need anything done. Everything was in tip top shape. I wouldn't have known, point of this story is they are honest and I would trust them for any other jobs I have in the future. Highly Recommend. read more

Owner Fred Wanke and his guys "Boney" and "Cesar" did a great job on both of our decks! Fred was especially vigilant in seeing that everything was done to our satisfaction and we appreciated the courtesy of his administrative assistant "Brenda" and foreman "Matt". Job well done! RWD read more

WICR just finished repairing and resurfacing my outside deck with a waterproof PLI-Dek system. The finished job looks great, looks just like tile, even though it is a multi-layer waterproofing system. My experience with WICR could not have been better. Their entire team is very professional from beginning to end. During the estimating process, they educated me on multiple options for fixing my leaking deck. The installation team was very clean, easy to communicate with and did a very through job, paying attention to the details that made the finished product look so good. They also kept me informed all along the way, during the project. I would highly recommend this company for any waterproofing and deck surfacing needs. read more

we spent close to $20k with this firm to do a waterproof deck on new construction. it leaked inside the walls from day 1 and finally we had to pay a real waterproofing firm to come in, take out their work and put in a new system. the wicr people were unresponsive, always blaming someone else and do not really know what they are doing. read more