1. Why-Not Complete Home Improvements

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    Des Plaines, IL

    Why-Not Complete Home Improvements

    4.0 (12 reviews)
    Open • 7:30 am - 5:30 pm

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    Services - Why-Not Complete Home Improvements

    Window repair services

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    5 months ago

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    8 years ago

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    7 years ago

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    14 years ago

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    15 years ago

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    10 years ago

    Great Job! Very professional work at reasonable prices. A bookshelf and other repairs were done successfully in a timely manner.

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    10 years ago

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    12 years ago

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    Review Highlights - Why-Not Complete Home Improvements

    “We hired Why Not to repair/replace a 17x17 flat roof over an addition on the back of our house.”

    Mentioned in 2 reviews

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    Feldco - Rotten wood

    Feldco

    (435 reviews)

    We had both a large window and sliding door/transom replaced by Feldco this year. I'm going to be…read morehonest and say there were a few issues, given the extreme height of the existing door. They had to come back several times, but they did come back, which is the real point. They came back consistently until everything was made right, and worked with me to ensure I was satisfied with the end result. The real stars of our experience were Tim in sales; Latoya in scheduling; and Steve, who's job I don't exactly know, but likely a supervisor. Not everything can always go according to plan, but I'll put my money with companies that make things right in the end.

    1 Star Very…read moredisappointing experience with Feldco. I had serious concerns with the door casing and installation process, along with delays and poor communication. I repeatedly had to follow up to get answers and action. One of the biggest problems was that my existing door trim was removed, and I then had difficulty getting Feldco to take accountability for addressing the trim after the installation issues occurred. Eventually, the situation became frustrating enough that I cancelled my order, and the installation was never completed. I understand that issues can happen during home improvement projects. What I don't understand is why the customer has to repeatedly chase the company for communication and accountability after those issues occur. For a company performing work inside someone's home, I expected much better workmanship, communication, and follow-through. I would strongly recommend doing your research before signing with Feldco and asking exactly what happens if the installation isn't completed properly or an existing part of your home is removed during the process.

    Scientific Home Services

    Scientific Home Services

    (160 reviews)

    We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

    I went with Scientific Home Services a second time in 2021 after replacing my kitchen and bedroom…read morewindows-and their quality, craftsmanship is top notch. I would recommend this place to any family or friend if they are replacing windows. They may be pricier but you pay for the great service and professionalism and good quality windows. When I got my large picture window replaced, the team made sure to put covers on their shoes, left no mess, cleaned up and got rid of the old window. I am now 5 years in and the windows are in just as good of shape since when I purchased.

    Renewal by Andersen of Chicago - Window should be flush, showing no gap.

    Renewal by Andersen of Chicago

    (190 reviews)

    Let me tell you about my Renewal by Andersen experience…read more First off, I was extremely lucky to get Renee assigned to me after I filled out a quick form to get an appointment with a sales rep. I met with Renee and immediately knew I had the right sales rep. Her knowledge, professionalism and her no pressure approach to my appointment left me with a lot to digest and she gave me lots of time to make my decision. Our second appointment confirmed my gut feeling that I really liked Renee as we double checked the windows and colors that I had initially picked out. Renee's background in design and knowledge of all the windows and doors, helped me make choices with ease. Renee's friendly personality and honesty were refreshing. I asked many questions along the way and Renee offered information that was relevant and left me happy with my final choices. The night prior to the installation, I received a text from Vladimir regarding his time of arrival and gave me a window of 10 minutes. Yep, he and his team arrived in that window and started the job. The first thing they did was to cover every single item in my house with plastic, from the carpet to the tops of my cabinets. Vladimir walked me through how the day was going to go so there would be no surprises. The crew was all business ALL day long. I don't think anyone took a lunch break. They were like a well oiled machine, each person (6 people in all) had a specific job and they worked together to get the old windows and doors out in order to get the new ones installed, to help get the house closed up quickly. The crew honestly left my house cleaner than when they had arrived. They vacuumed, wet mopped the kitchen, picked up every, and I mean every piece, of waste material from the outside. At the end of the day, my house had transformed significantly. Renee had suggested a front door color that I am so happy I chose. I would have been disappointed if we had gone with my original choice. The new front door changed the look of the front of the house and the 4 panel back slider is so smooth and it has a lock on the outside which changed the back of the house. I had a garden window in the kitchen that was very inefficient and was covered in plastic every winter. I am so excited to know that I will not have to cover any window or door in plastic this winter and feel good about the upcoming summer season. I couldn't have asked for a better team installing such a quality product. Renee and Vladimir are the team you should request. 5 STAR REVIEW! Or as their performance review states, a 10 out of 10.

    Don't do it! There is cheaper and better service out there!…read moreWe had their windows and a door installed at the beginning of June 2026. The windows and the door are really nice. The installers were great. Everyone behind the scenes, however, from sales to customer service is just really under serving in almost every way possible. Sales doesn't want to hear from you after they've made the sale. The project manager is over it kinda the whole time but definitely once install is completed. Then you're left with a (likely underpaid) "concierge" who is left to deal with upset customers and can't help much or update you on anything. On the day of install we immediately found out that the electronic Yale door knob on the door did not work. After many calls from us, and reschedules on their end they finally scheduled a new doorknob install for August 5th. Two months. The new Yale door knob STILL doesn't work, which was discovered on August 5th by the installer. Same issues as the last one. We are now at August 11th and they are just ghosting us. Every single person we have tried to contact for the last week has ignored, or said they'd follow up and has not. So here we are! Big thank you to Geoffrey Kurowski in sales, our project manager Thomas Willoughby and I'm not going to name the concierge cause she's been the most helpful but still not able to do much. One star for trash customer service. 34k for windows and a door, by the way, readers.

    JC Lilly Windows and Doors

    JC Lilly Windows and Doors

    (132 reviews)

    Logan Square

    They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

    This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

    Wood Window Repair Service - New trim replaced

    Wood Window Repair Service

    (43 reviews)

    Called to try to get a quote and was told it was $100 for someone to come look at my windows - no…read morework being done. I work in the construction industry and asked why as that's fairly rare. The person I spoke to was incredibly rude when they could have just kindly explained why. Interesting business model.

    A couple of years ago I hired them to replace a broken window. Vlad was here most of the day and…read morereplaced the window, caulked and painted for $500. It was done beautifully. So I called them again for a stairway window that was leaking air and in poor shape. I made an appointment but their truck broke down. I was very understanding and said they would call when fixed. Oxsana let me know they were coming on Wednesday. I had wanted him to come out before and assess the window, but he wouldn't do that. He finally showed up at 1:30 for a morning appt. Since I have mobility issues, he went up to look at the window. First he needed a place to work from so I said he could use the garage. Then he asked for paint. An hour later he was at my door telling me he was finished. I made my was upstairs and almost nothing had been done. Never needed any work space and no painting either. The windows were leaking to the point that it was taped. Basically, all he did was unstick the window and nothing else. I pointed out the tape and he said he hadn't noticed it. That's his job. He went back and caulked the edge of one window. For this we paid $450. My neighbor went to look at the work and was appalled. I was embarrassed. We feel completely ripped off. Asked for a receipt that was never sent. We are now hiring another company to do it over. Save yourself a lot of grief and don't call them.

    Jacobs 1 Construction - James Hardie Iron Gray siding

    Jacobs 1 Construction

    (38 reviews)

    High quality, great design and aesthetic recommendation, courteous customer service, all at a very…read morecompetitive price. It took us a year to make all of our decisions about the scope and details of our project and Jacob patiently, expertly discussed every decision-point with us, over time, via text, phone and several stops out to our house.. His teams replaced our roof and gutters and upgraded the facade of the front of our house. All team members were timely and friendly through the process and Jacob followed up to ensure every detail was top notch. The beautiful results are the talk of the neighborhood. Highly recommend!

    Our experience with Jacob and his team was 10/10! From the initial consultation, to providing a…read morequote, answering questions, install day, and follow-up, he was responsive, and a perfectionist. We had two condo units in our building update windows as well as two back hallway windows, and Jacob provided a highly competitive quote. He was kind and patient when we waited for other unit owners in the building to decide, and did not push us to move quicker or make a decision when we were not yet ready. Ordering windows took a few weeks and teams on install day moved swiftly and kept the area clean after! I also want to note that we live on the 3rd floor of a condo building and many contractors said they could not install and/or needed additional materials, external infrastructure and costs to do the project, but Jacob made it seamless with bringing windows up the stairs, and doing an internal install, which incurred no extra install costs. This was also great as it did not impact our neighbors and kept the project contained and clean. Jacob really cares about being transparent and has earned our trust, and I would 100% recommend him and his team to anyone looking to install new windows in their home. Overall, we really highly recommend Jacobs 1 Construction! I cannot say enough great things about the quality of their work, competitive pricing, and their dedication to their customers.

    Semko - New casement windows replacing 100 year old windows.

    Semko

    (77 reviews)

    Forest Glen

    We recently had 100 year old bay non-opening bay windows replaced with new wood casement windows by…read moreSemko. The team was very responsive to both my initial quote, modifications, and inquiries. No pushy sales pitch and open for questions and suggestions. The new windows are beautiful, provide a ton of airflow in the casement design, and have received a lot of compliments. Installation was speedy and they replaced some areas of concern in rotten sills. Family run business where owners take pride in their craft.

    I worked with Jay and Hal on getting 10 new windows and they were amazing throughout the whole…read moreprocess. They came out to measure everything we needed, quoted us on what we wanted and a few other optional windows as well since we were debating on doing everything at once. After selecting the quote for the windows we wanted to get done, a down payment was made and the windows were ordered. They came in a few weeks later and two of their team members came out to install them in the morning. Everything was done quickly and professionally with care. After the install, I had a question about one of the windows since it looked like there was a small crack at the top corner and they sent someone out to look at it right away. It turned out it was just some glue residue that was attached on the inside of the window that made it look like a crack and was easly scraped off with a razor blade. I definitley recommend using Semko as they provided a very reliable service and also beat out many other window companies with their competitive pricing.

    Why-Not Complete Home Improvements - windowsinstallation - Updated October 2026

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