There's honestly nothing that makes this place stand out in a good way. If anything, the experience pointed out a few areas where they really need to improve.
I'm vegan, so I ordered a build-your-own veggie sandwich. I asked for white bread, and they tried to give me sourdough. I asked if they had regular white sub bread, and someone went to the back and came back with a hoagie roll, which wasn't what I was looking for. At that point, I asked whether they had wheat.
Later I found out that the person who was helping me , the one looking for the bread and unsure about the options , was actually the owner. That was surprising, and honestly a bit concerning, because I would expect the owner to know what's on the menu and to lead by example when it comes to product knowledge.
When it was time to choose veggies, they didn't have avocado. For a place offering veggie sandwiches, that's a basic topping to keep stocked. The sandwich I received had dry, overly sweet bread that didn't pair well with the ingredients. It just didn't feel fresh or thoughtfully prepared. On top of that the bread is small and I'm still hungry.
If they want to improve, they need to:
* Make sure staff (especially ownership) are knowledgeable about their own menu
* Keep key ingredients like avocado in stock
* Improve the quality and freshness of the bread, especially for plant-based orders where the bread plays such a big role in the overall flavor
The food should speak for itself, and right now, it's not saying much. I wouldn't return unless I heard they made some real changes. read more