We just bought our son a Dodge Charger through Kevin and his dad about 2 weeks ago and nothing but…read moregreat things to say from start to finish. They really took the time and made sure we were happy in the long run. Main thing is they weren't pushy and let us make our own minds up in the end and never once try to back us into something we didn't want. We had an issue with the headlight and I talked to Kevin and again to my surprise, they went above and beyond again to not only make sure it was fixed but they also covered the cost. Definitely would recommend them as the little shop definitely outshined the big corporate ones. Keep up the great work!!

Recently purchased a truck, great service from Kevin and his father, Brian! Would recommend them if…read moreyou need a nice reliable vehicle. Not your typical used car place!

I called them 5 times and left 2 emails. I spoke to the commercial manager, for a couple of…read moreminutes. He told me he was going to check his inventory and call me back. He never did. After that I called 3 times, left an email, never heard back. The receptionist apologised and told me it's nothing personal. She gave me someone else and they never called back either. What a dealership! I recommend finding another Ford dealer that has salesman that care about customers.

I recently changed from another dealership and have had nothing but great service! The service…read morestaff is always friendly and attentive, keeps me informed about how the service is progressing! Glad I made the change!

Very happy with the BMW that I bought from Myers Auto Exchange in Mount Joy, Pa. Drives awesome!!…read more The mechanic is knowledgeable and funny.

I am very pleased with my Cadillac Ext. Shawn is a honest person and will do what it takes to make…read moresure things are taken care of. I wish the world had more people like him. He is not a high pressure sales person. I looked at the truck and he told me to take my time making the decision. How often does a sales person tell you to sleep on it before making a decision? Shawn did just that. If you are like me and read every review you will know there is always that one person who doesn't give people the chance to make things right. Shawn makes things right! Thanks again Shawn, I will be back!

very good service, I take both my Subaru's there for service, etc. and its always a great,…read moretrustworthy price. they don't sell you services you don't need.

Bought a car from them. Had an issue with it soon after I bought it, and they fixed it and really…read moretook care of me (they could not have known about the problem beforehand). Haven't had a problem since then; the service team is exceptional and beyond reasonably priced. They won't sell you want you don't need, plain and simple. Always friendly and helpful staff, both in service and in sales. I cannot recommend this business enough, whether you need a new ride or need a repair!

Terrible managers, rude and unwilling to help. Called and spoke with to two different people and…read moretold me one thing and when I got there they told me differently. Has no respect and the lady infront of me was very upset as well.

Needed help with my Uncles car, it was not running. Pete set up time, pickup, and service for the…read morecar. BLUF - Car was rapidly and expertly repaired. Great customer service. They work with older folks, they don't rip you off. They do what they say and they do it quickly, professionally, I can't say enough good things about them. Will be our "Go to" when we need auto repairs. Dave

Shoddy work. Oil leaking after my oil change. Discovered it was the filter never tightened…read moreproperly. They also told us that we needed 2 expensive repairs, gave an estimate for same. When we took the car to the dealership for second estimate we were told that we only needed one of those repairs. We've been happy with their work for many years, but the business was sold a while back and this will be our LAST visit.

I've been a customer of Mount Joy motors for almost a decade and they used to be a decent business…read morebut lately they have gone downhill. In the last 6 months I had to have a full brake job (rotors,pads,calipers) done twice because they claimed the brand new calipers they had put on were defective. The caliper ruined the pad and rotor as well. Then they charged me an extra hours labor to "diagnose" what the problem was. Of course it wasn't there fault and they did nothing to help the situation. Then this past week I tell them my car doors panel is coming loose and that I thought the clips were holding it together.. apparently it was something else that they told me about AFTER completing the job without fixing what was wrong. Within days the new clips all break and the door panels falling off again. I call them back and am told by the secretary that she would discuss it with the manager and call me back. No call. I called back later only to find out his answer was no and once again somehow I, the customer, am to blame and they would not refund me the $55 they charged me to put on several door clips and do it the right way. These people are rude and just want your money. I saw another report on here that stated the same thing so I guess that's just how they do there business now. I'll be going elsewhere from now on.. Stay away from this place!

I have been taking my car to Gingerich's ever since I bought my car somewhere around 2008. They…read morehave kept my car in great condition, it's now 20 years old and still running great. They gave me a good deal when I bought it and I feel that they always give me a good deal in the work they do on my car. I like that they are a family business and care about their customers.

I ran over a bolt and punctured my tire just up the road from Gingrich Auto Sales and happened to…read morepull into their lot to try to put on my spare. The wheel was locked up to the hub and I was trying to get it loose as they came out to offer to help. They stayed late to help remove the wheel, and also repair the tire, free of charge. This is the type of kindness that seems too rare these days, and I will always recommend Gingrich's from now on. Thank you!!

do not use this dealer ! i have 3 gm vehicle ! i took 2 of my vehicles for oil changes and pa…read moreinspections . one of the vehicle had less than 5000 miles on it a year they did pollution inspection which they should not of done it . i found out last week when i went too pa dmv . hondru charged me for the inspection . they refused too refund me !!! service manger said it was my responsibility to tell him ! when he knew the dmv laws !!! i didn't know about the law ! my other car was inspected said it needed a flex pipe'. too pass inspection ! but had to bring car back in a week or 2 light will be out for pollution test ! i asked for old flex pipe . they told me they don't give old parts back ! i took car home . i drove it up too my neice's in western pa . i went to her mechanic . asked him about light on'. he said he would look at it . found out it wasn't flex pipe it was a purge valve ! i got a letter from general motors saying that the purge valve was a problem in that vehicle and all gm dealers new about problem ! so i was charged for a part that never should of been replaced !!!!!!!!! i went back too chevrolet dealer elizabethtown ! talked too all 3 managers there ! none of they cared !!!!! so goes too show all they want is your money !!! i am talking too gm about this problem dealership !!! i have 3 gm vehicle they will '' never '' get too service !!! do not go to this dealer !!

I wish i could give negative zero stars. Charged for a…read morediagnostic fee on $170.00 when they "couldn't duplicate" the NO HEAT issue on my car. Only 1 person working and took FOREVER to do this simple check. Will be calling the owner Mr. Hondru to express my anger. Will never be back and will never buy a car from this dealership ever again! Even the receptionist disappeared when people were waiting to be helped! LOUSY!! Negative 100 STARS for this "clip joint"

FIrst, I live in Southern New Jersey and was searching specifically for a Honda Civic within my…read moreprice range of course. After extensively searching high and low both at dealerships and from private sellers, it all came down to a Civic at R.H. Cooper & Son. As for the car, it's the perfect match for what I was looking for. Having the free car fax report for all the cars at R.H. Cooper & Son is clearly something great and rarely seen from other dealers. But the best thing other than the car is that once you visit and talk to the guys at R.H. Cooper & Son and you will no doubt realize they are HONEST and TRUSTWORTHY people who CARE about the customer and go out of the way to do what it takes to make you happy...and sell quality automobiles. (Shout out to Sales Manager Tim! THANKS AGAIN!) R.H. Cooper & Son gets my highest recommendation and I will always look to them first in the future of my car needs.

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

UPDATE, I did manage to get the X2 Customer Service to provide the correct size battery (27M)…read more This issue of not having a 100Ah Li-ion battery in the 27M size was finally corrected with a 125Ah. I had to convince them that the physical size was just as important as the capacity. Batteries Plus tried there best to accommodate me and always listened to my complaints, but they just couldn't get through to the X2 manufacturer. I finally did and they sent me a new battery. I returned the 24M to the store unused. Original post: Just to warn any prospective buyers, I had an issue with an X2 Marine Lithium Battery, size 27M, the warranty replacement was a 24M, same AH rating. They can't comprehend and seem not to care about the physical size difference since the electrical specs are the same and they "no longer" produce a battery in the 27M size, 100 AH. I made my case to " X2 customer service", but they won't provide a size 27M battery. Now, I have to "shim" the battery, or replace two battery trays, since I still have one size 27M battery. So, if you buy a expensive battery from these people, be advised, you may not get the same physical size replacement.

Besides having the car remote battery everything else sucked. For me using a walker to get in while…read more2 workers stood there and watched but never offered to help, to tripping over their mat twice, then watching a elderly guy walk in a do the same see them giggle instead of fix it or ask if he's ok, to the worker texting my remotes/ swapping one battery out, which I didn't see but guess he did, to go to leave again and still have no worker offer to get the door. What happen to common courtesy?!