I have used MTO to rebuild / repair on more than one occasion…read more They are fairly priced and responsive to emails. I had an issue with a battery MTO told me to send it in and they did what they needed to do, and I got back a fixed battery. 07/22/2026 I needed a charger for a battery they went above and beyond to help me. MTO directed me to where to buy as they do not sell this item. Nothing is too much to help a customer. Great company, Great people Thank you Marty S Cherry Hill, NJ

I purchased Worx tools back when they used 56V batteries. Since those batteries have been…read morediscontinued, aftermarket replacements now cost nearly $300 each. I found MTO Battery and sent in two batteries that would no longer hold a charge. They were returned within the quoted timeframe and work like new. I'm very grateful to have two fully functioning batteries at a fraction of the replacement cost. I will definitely use MTO again in the future!

Great service, he fix my crack phone screen and put a new cover, very professional services took 20…read moremin and my phone works great!!! Thank you Kameron

My wife and I have both used this company for phone repairs... replacing my broken screen and…read morefixing her charging port... in both cases, the repair was done well and quickly. The owner is friendly and professional... they also have an assortment of accessories for sale. Highly recommended!!

Within 36 hours of calling, they had picked up and delivered a new computer, with all my documents…read moresaved! Walt and Nate were FANTASTIC! Don't look anywhere else, just pick up the phone!!

This place is great! I needed an LCD screen replacement on my laptop asap for college. I called and…read moreasked about timeframe/ parts, was told no appointment was needed and it should only be a few days. Same day I was able to drop it off and within a few hours received a call saying it was ready. My computer is fixed, the price was incredibly fair and lower than I was quoted elsewhere, the staff was very friendly and communicative, and the service was super fast! 10/10 will recommend to anyone in need of repairs in the future.

So, in regard to my previous review, I figured I'd share the owner's response to both me and my…read morepartner. To me, this response avoids taking responsibility or showing much professionalism. It also includes claims that simply aren't true--at no point did we tell anyone to go to our uncle's shop or say he'd do a better job. That never happened. We 100% do NOT have an uncle or bloodline family that has a shop. Weird how he chose to go with that fabricated claim. The guy was Carly's coworkers brother.. I did get a laugh out of the part where he says he's reporting my reviews. Personally, I'd rather they stay up. Let people read both sides and decide for themselves what happened. If you're confident in your version of events, there shouldn't be any issue with people seeing both perspectives. Below is the series of events paraphrase.. My girlfriend and I were in the store while another couple was discussing selling a large reggae record collection. The owner was already talking about other stores and possible buyers for a collection of that size. Since the conversation was already centered around outside options, my girlfriend casually mentioned another local shop that might also be interested. The response was immediate and hostile. Instead of simply saying he preferred competitors not be mentioned in his store, he repeatedly raised his voice, saying it was "unethical" and asking, "How dare you come into my store and try to steal people?" His voice got louder each time. The interaction became so uncomfortable that another customer followed us outside afterward to make sure we were okay. Even the couple involved commented on how strange and over-the-top the reaction was. What makes this especially confusing is that the conversation was already about alternative stores and potential buyers. We're customers, not business owners. Most people wouldn't expect that mentioning another local shop in that context would lead to being publicly yelled at. Needless to say, I won't be returning, and I can't recommend a business that treats customers this way. If you take this review with a grain of salt, that's completely fair--but understand that, in our experience, simply mentioning another local business during a conversation that was already about other shops was enough to earn a public scolding. The photo below includes the owner's response. It conveniently leaves out the fact that we had already been talking with the couple and that multiple outside options had already been discussed before Carly made her suggestion. He's entitled to his version of events, but it doesn't reflect what happened that day. Regardless of the disagreement, I don't believe it's appropriate for a business owner to speak to customers--especially by repeatedly yelling at a young woman--in the way he did.

They were great about buying my old 8tracks and player. They do have a wide selection of records…read moreand other formats of music in their collection.

I needed some snow blower parts on the day before the big storm…read more The counter person was an older gent who was very helpful with getting my parts. They carry motor parts for most standard lawn equipment manufactures, and all the fluids. I would use these guys again just for the parts counter service.

I am sure that most reviews for this company are all about the quality of service, repair…read moreefficiency, pick up and delivery service etc. However, unless you have a real need that gets filled by one of the staff actually going the "second mile" above and beyond the call of duty you will never know the true value of Hollinger's. After a recent snow storm I was in a real dilemma. I am a senior citizen who is usually a true DIY kind of guy. However due to a current health issue I was unable to clear my driveway. What is more, I was unable to find anyone to do it for me. In desperation I called Hollingers to see if Rick or Leon might know anyone who might be able to help me out. Neither of them knew of anyone who could do it in this situation. However, when Rick realized my situation he volunteered to come to my house after he got off work the next day and clear it for me. That is a true humanitarian with a heart for excellent customer service. I have known for a while they are a 1st quality outfit but this was unbelievable. As it turned out I was able to get the drive cleared by a company without having to rely on Rick. However, I will always be grateful for his most gracious offer. Thanks Guys!!!

Love this place. Shop here all the time. It has grown over the years and im glad to be able to…read moresupport it when i can

I purchased a stereo set from Retro Addicts last month. The owners are not only nice and personable…read morebut knowledgeable about vintage stereo equipment and maintenance. He talked through each pieces' performance and maintenance to make sure my set up met my needs and would last. I enjoyed my conversations with them and my time there. I will definitely be back often to purchase records and have any maintenance done if necessary. High recommend their store! At least worth a visit.

We bought our pellet stove and new mantle from them and Elizabeth and her team took care of us…read more Just had it all installed 2 days ago and we could not be happier. Prices were much cheaper than everyone else and we would highly recommend them.

I've always thought that this establishment was great and honest place to do business with until 2…read moreyears ago. I've purchased a new pellet stove about 2 years ago. When I brought the stove home and had it installed the problems started. To this date I've replaced every part except for the 2 blowers. When I notice another part needed replaced I confronted the owner and asked him what is he going to do about this stove. After arguing with him for about 20 minutes he told me he was tired of me coming in to his store with my problems because it was bad for his business and kicked me out of his store and told me not to come back.

I'm local to the area and use Tone Tailor often but not as much as I wish I could. There have been…read moremixed reviews on the personnel at the store but my experience has been they have always been friendly, and helpful. This is the chance that if you come in at off hours they are working on equipment and maybe focused on that. They are a smaller operations so the owner wears a number of hats. The hardware at the store has been commented on and for a smaller shop I think they have a great selection. On aspect not commented on was the lessons. The instructors they have on board know what they are doing and can work with everyone from the beginner thru advanced students. These aren't guys who yesterday were giving lessons out of the back of their Mom's apartment but rather are mainly gigging musicians who are augmenting their income via lessons. Most have formal educations in their trade. Final comment is on their repair services. They have in store ability to repair most equipment - none of this drop off you gear only to later find out it was shipped out somewhere to be worked on. You can get real time feedback on where it is at in the repair process. Only slight draw back is they are in demand so they may not be able to turn it around over night. Tone Tailors is the kind of store you'll want to go back to. It's interesting to see the musicians who just hang out there discussing the local music scene.

Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.