Okay so Battery Plus was bought out and under new ownership! Went in for a Key Fob battery. Ended…read moreup getting a lifetime warranty! What ticked me off after I had them put a battery in my key fob the sales associate just signed me up for the lifetime warranty program! Didn't ask, didn't present the option ahead of time! I work retail and actually I worked at Battery Plus under different owners! So this method of selling a lifetime warranty is BS! Not sure if I'll be returning to this location again! I don't like sleezy sales selling me something that wasn't offered or explained! Owners you should discuss the sales methods to your associates! The old owners were all about customer service! UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE 8-21-25 Just an update Josh the manager reached out corrected the issue & refunded also informed me that he counseled the employee on the correct way to present services! Good Job!

Strongly suggest avoiding this business for all repairs…read more I asked for a screen replacement on a Pixel phone. I also asked if they used OEM parts, to which they said yes. They replaced the screen, and brought it to me to validate. The edges of the screen were squishy. (easy sign of improper adhesive application) They took it back to the bench, opened it again, and added adhesive. The manager brought me the phone a second time to validate. The digitizer (touchscreen) no longer worked at all. They returned it to the bench a third time. Opened it, re-seated the primary ribbon cable (it was not seated properly), and put it back together. (Hint: that's 3 times assembling the phone with the same adhesive that's single-use.) They brought me the phone again. The upper edge of the screen no longer seated into the casing properly. I asked to verify the screen was a new OEM screen. The manager found the package for the screen, and it was a refurbished third-party screen, confirming they lied about the parts they use. The manager also confirmed they did not use OEM adhesive to attach the screen, they used strips of 3M tape. I asked for my broken screen back with my repaired phone, and the manager refused to provide it. At this point, I realized they had no trained technicians in the shop, including the manager. I had to disassemble the device myself at home. The adhesive applied by Batteries Plus technicians was a disaster - bunched, uneven, rolled up, and missing completely from the corners. The adhesive must be a perfect seal, or the device will gradually fill with moisture and particles. The technician had also damaged the "new" refurbished screen they installed, bent 2 of the metal edge clips flat, and broken the seal between the digitizer and the display on the top edge (which is why it wouldn't seat in the casing). I had to repair the device from scratch myself, purchasing a new OEM replacement display from Google, as well as OEM adhesive. This is not a shop of trained technicians, it is a shop of amateurs managed by liars. Caveat emptor.

Couldn't order online at this location and my usual spot on the west shore was out of stock. I…read moreexplained the issue to the cashier and request that I still get my 10% discount because it wasn't my fault I could not order and pay online. I didn't get the discount because I don't think he was paying attention to any of the words that were coming out of my mouth. Won't be back here unless I really, really need something.

iPhone owners beware!!!!! Needed a new battery for my iPhone…read more12. They installed a battery that gave me error messages in settings and turned out to be weaker than my original. They tried to rectify my problem by installing a second. They don't use Apple approved parts. You're wasting your money. Go to an Apple approved repair center or just buy a new phone.....stay away

Use logic and avoid this place.... great location... always and empty parking lot. I went in to…read morethis location recently for a cell phone battery... two guys just sitting there... they can't install the battery.... I went to geek squad..like I should have in the first place, for installation... turns out Battery Warehouse SOLD ME THE WRONG BATTERY!!... they did not give me a credit card receipt.. just a paper and ink one(!) that my credit card company did not accept in my dispute.... well, I guess this is how they stay afloat for now.... and I should have known... a couple years ago my brother bought heavy duty wheelchair batteries... they were plain batteries... when questioned, the lazy employee gave him stickers that said "Heavy Duty ".... Give Me A Break!!

Today I stopped by store to get my motorcycle battery recharged. Jeff was the first employee to…read moregreet and help me. His knowledge and support was surpassed only by his friendliness. So inviting was he and his co-worker that I hung around for a while to get to know them better. Should I ever have a battery need in the future this place would be the only business I would patronize!

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

Was recommended to go here by Ozone window tint. Frank saw me immediately upon arrival and was very…read morehelpful. He informed me that I could wait a bit to get a new battery, he didn't pressure me into buying anything or even making a decision at that moment. He was able to help me find a battery suitable for my car and he installed it very quickly. To install the battery there, it's $15. I spent about $175 for a new battery and installment. Quick, easy and reliable.

Staff is NOT wearing masks!…read more 18 month old with a 60 month warranty seems to not hold a charge. Assistant manager would NOT replace it under warranty. All he did was test the battery and say it wasn't fully charged. Blamed me for not running the car at least once a week. Didn't check to see if the charging system was working or if there was excessive parasitic currents being drained from the battery. Worked around the positive lead on the battery with an unprotected metal wrench. He could at least have taped up the handle. He did short out the battery terminal and took a gouge out of my ac metal piping. Unsafe, unknowledgeable, unprofessional and unscrupulous. They have lost my business.

So they said could fix my phone... they did but put a part that wasn't Apple because of "copy right…read morereasons" idk if they gave my son a fake phone but we will be going to AT&T tomorrow to see if we can get a new phone because this is unacceptable. Instead of telling us last minute you should have told Us that the first time.

Went in on October 4 , never been on this store mind you . Was highly impressed with the staff that…read morehelped me get copies of my new to me Ford keys . The staff was very patience and very helpful to all whom entered the store while we were there didn't know they carried some of this items we found while there . Definitely will be back . Again helpful staff big plus

I came in with an unusual battery that needed to be rebuilt. I have done this before on many…read moreoccasions, all of which worked perfectly. Lorne was professional and a pleasure to work with. I have recommended Interstate to many of my friends over the years.

Our business buys all of our batteries from Interstate. The customer service is outstanding, they…read moretake the time to speak with you and understand your needs. It's a small shop feel, love it. Excellent pricing as well!

I have used them for years Fast friendly great prices They…read moreoffer many services and have always treated me fairly

On my way to work this morning my car started driving strange. From previous times, I knew there…read morewas something in my tire. I stopped as they were opening to ask for assistance. Tom took my car back, and fixed my tire very quickly. I was in and out in less than 10 minutes. Thank you for being so efficient, and having me safely back on the road for work.