KIANNA SAVED THE DAY!! My son and I had an issue due to TMobile not doing their job but Kianna…read morecontacted supervisors until she found someone to help us. We had wasted so much time online, calling and in store at another branch in Delaware but we had an excellent experience coming to the Manheim store. We were in there maybe a half hour. Maybe--thats it. She was very polite and didn't give up. I will be going to this store in the future for any issue. My phone was messed up for two months before trying this store. She got it done in no time. I believe the other rep was supervisor Nate. I hope I got his name right. They really did a great job. The only pain free experience I've had with this whole mess! thanks again Kianna!! Give her a raise! Nate too!

I called this morning to see if the phone I wanted was available, they had 1 in stock. The…read moregentleman (Evan) was very professional on the phone and was willing to hold the phone until I came in, which was roughly 30 minutes later. When I got to the store with my mother he was very welcoming and helped me with questions regarding my new phone and accessories that I can get with the Samsung Galaxy Note 10+. Evan made my visit to Verizon for welcoming, and his customer service is excellent.

Okay so Battery Plus was bought out and under new ownership! Went in for a Key Fob battery. Ended…read moreup getting a lifetime warranty! What ticked me off after I had them put a battery in my key fob the sales associate just signed me up for the lifetime warranty program! Didn't ask, didn't present the option ahead of time! I work retail and actually I worked at Battery Plus under different owners! So this method of selling a lifetime warranty is BS! Not sure if I'll be returning to this location again! I don't like sleezy sales selling me something that wasn't offered or explained! Owners you should discuss the sales methods to your associates! The old owners were all about customer service! UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE 8-21-25 Just an update Josh the manager reached out corrected the issue & refunded also informed me that he counseled the employee on the correct way to present services! Good Job!

Strongly suggest avoiding this business for all repairs…read more I asked for a screen replacement on a Pixel phone. I also asked if they used OEM parts, to which they said yes. They replaced the screen, and brought it to me to validate. The edges of the screen were squishy. (easy sign of improper adhesive application) They took it back to the bench, opened it again, and added adhesive. The manager brought me the phone a second time to validate. The digitizer (touchscreen) no longer worked at all. They returned it to the bench a third time. Opened it, re-seated the primary ribbon cable (it was not seated properly), and put it back together. (Hint: that's 3 times assembling the phone with the same adhesive that's single-use.) They brought me the phone again. The upper edge of the screen no longer seated into the casing properly. I asked to verify the screen was a new OEM screen. The manager found the package for the screen, and it was a refurbished third-party screen, confirming they lied about the parts they use. The manager also confirmed they did not use OEM adhesive to attach the screen, they used strips of 3M tape. I asked for my broken screen back with my repaired phone, and the manager refused to provide it. At this point, I realized they had no trained technicians in the shop, including the manager. I had to disassemble the device myself at home. The adhesive applied by Batteries Plus technicians was a disaster - bunched, uneven, rolled up, and missing completely from the corners. The adhesive must be a perfect seal, or the device will gradually fill with moisture and particles. The technician had also damaged the "new" refurbished screen they installed, bent 2 of the metal edge clips flat, and broken the seal between the digitizer and the display on the top edge (which is why it wouldn't seat in the casing). I had to repair the device from scratch myself, purchasing a new OEM replacement display from Google, as well as OEM adhesive. This is not a shop of trained technicians, it is a shop of amateurs managed by liars. Caveat emptor.

Went to BJ's recently to stock up on groceries because I needed them badly lol, anyways, the store…read moreis very clean & you can find literally everything here, just like sam's or costco. I like that you can just walk in no fuss & look around, & you can get a membership for an affordable price!

Prices are good and you're able to use coupons there and I do like that a lot. We have been…read moremembers for 10 plus years and this new location is crappy. Everything else about it is wonderful except that parking and no more carrot cake cookies. Even for a midsize suv it's tight and the way you have to enter and exit are not easy. They do sell alcohol now but if you are waiting to do self checkout they have to have someone come there and it takes forever.

If you are in the market for new phones, I highly recommend that you visit the T-Mobile store at…read morethe Capital City Mall. Destinee G. deserves special recognition and endorsement. She is an impressive individual. As a low-tech person, I needed quite a bit of "hand holding" as I navigated my new phone, a change in billing, a return of the new phone and many other issues. All of these issues required numerous visits to seek assistance from Destinee. She never disappoints! Destineee is very knowledgeable, professional AND patient. She never scorned my insecurities or made me feel inferior. I especially appreciate how she guided me through the difficulties I encountered when attempting to seek help from T-Mobile customer service. Complete customer satisfaction and a positive shopping experience is her highest priority. The retail world needs more people like Destinee G.

While considering switching providers, we were offered a great deal on new phone trade ins that we…read morecouldn't refuse. Devon in particular went above and beyond, staying an hour & half beyond closing time just to make sure we had working phones. He offered suggestions without being pushy. Would definitely recommend both Devon and this store to anyone!

I've been dealing with this store since I moved to the area about 4 years ago because I've been…read morewith Verizon the whole time. The employees are attentive, even occasionally holding the door open for ya when you pull into the lot, and are quite knowledgeable about all the products, even if they don't have some of them in stock. If you have questions, don't hesitate to ask, and if you need help choosing a new phone/tablet or charger, they'll get you squared away and keep to your budget. My most recent trip took me there after a turbo charger I bought for my Motorola Turbo 2 broke after only a month and a half. All I had to do was mention my problem and the employee, Kyle, pulled up the purchase date, found me the same charger in house, and sent me on my way with an entirely new charger and cord. There was no hassle, no nothing, just a quick interaction and me leaving with a soon-to-be charged phone

I have used them for years Fast friendly great prices They…read moreoffer many services and have always treated me fairly

On my way to work this morning my car started driving strange. From previous times, I knew there…read morewas something in my tire. I stopped as they were opening to ask for assistance. Tom took my car back, and fixed my tire very quickly. I was in and out in less than 10 minutes. Thank you for being so efficient, and having me safely back on the road for work.

Use logic and avoid this place.... great location... always and empty parking lot. I went in to…read morethis location recently for a cell phone battery... two guys just sitting there... they can't install the battery.... I went to geek squad..like I should have in the first place, for installation... turns out Battery Warehouse SOLD ME THE WRONG BATTERY!!... they did not give me a credit card receipt.. just a paper and ink one(!) that my credit card company did not accept in my dispute.... well, I guess this is how they stay afloat for now.... and I should have known... a couple years ago my brother bought heavy duty wheelchair batteries... they were plain batteries... when questioned, the lazy employee gave him stickers that said "Heavy Duty ".... Give Me A Break!!

Today I stopped by store to get my motorcycle battery recharged. Jeff was the first employee to…read moregreet and help me. His knowledge and support was surpassed only by his friendliness. So inviting was he and his co-worker that I hung around for a while to get to know them better. Should I ever have a battery need in the future this place would be the only business I would patronize!

Shitty customer service, about half the time when I order online they don't have the products when…read moreI go to pick up the order and have a piss poor attitude about swapping for something else. Drive though is closed half the time. Better products and more selection at other dispensaries.

I've been going to Fluent for years, but last week one of the associates, Vinnie, spent a good half…read morehour answering my questions and explaining different devices to me. He was so helpful! I'll continue going to Fluent as long as possible.