I got an iPhone 17 pro max and it was so cheap and easy!! The guy was so nice! I think you should…read morecheck this place out

This morning my 80 yr old mom and I walked into the store, no one said hello, they just kept there…read moreheads down, 2 people were being helped but I didn't realize how invisible we were so we gave them a few minutes and left, we went to another Verizon store near the camp hill mall and they were wonderful.... Never been so ignored, will never return

My Samsung Galaxy S24 would not charge. Problem was diagnosed quickly and options given to repair…read more I was told it would take 20-30 minutes to replace the charging port. When I returned 20 minutes later the repair was complete. Very friendly and knowledgeable.

Great service, he fix my crack phone screen and put a new cover, very professional services took 20…read moremin and my phone works great!!! Thank you Kameron

I recently brought my Mac Desktop in to Alliance. It was barely working at all- I had painstakingly…read morestarted creating my tax information for my accountant, and I already had spent several hours inputting detailed information into my Quicken Account. I was told originally (at Alliance) that they wouldn't be able to do a migration of the information on my old hard drive- however, when I called back - Mike answered and he was not only helpful- but said that he would start the migration- right away- and that it might take two days. It worked and it saved me so much time and grief. I simply can't thank you enough Mike. Alliance is so very lucky to have you representing them. Thank you Thank you Thank You, Dr. Lee Morand

My family has used Alliance Computer for many years. Had need to have a a recently deceased family…read moremembers computer hacked. We could not find a password left behind anywhere. Alliance was able to give me access so I could begin the process of settling the estate. The tech Ian was fun and quick. Worth the money!

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

I was recently in the Lemoyne location -- and couldn't be happier with the service received from…read moreboth Anferny and Denzel. I am not as tech savvy as I wish I was, but they were both extremely helpful, and treated me with kindness, which is almost nonexistent in today's rushed world. Thank goodness for young people who DO care if provide the service that some of us really need -- I will be back, again and again. THANK YOU. I'm sorry that it took me a week to get this done.

Zyaire was amazing, even though he was dealing with multiple customers at the same time he gave us…read morethe time and assistance we each needed. No one felt rushed. He was extremely friendly, professional and helpful.

I recently cancelled all of my Verizon services, Wireless and Fios due to overpricing. I was sent…read moreto this store by the Verizon representative who processed my cancellation to return the Fios equipment because it is a "Corporate Store". When I got there before I even opened my mouth, I guess they saw the equipment in the bag. A little bug eyed Manager said we do not take it here "this is a wireless store". He would not look at the email from Verizon with the return instructions and locations. I was very upset and may have said a couple of words i should not have. He threatened to call the cops on me if I did not leave. This is a terrible store with terrible customer service and a inadequate Manager. If you dont believe me look at all of the "1" rated reviews. DO NOT DO BUSINESS AT THIS STORE.

Steve is very knowledgeable and very helpful. I recommend him highly. He truly a geek's geek.read more

Okay so Battery Plus was bought out and under new ownership! Went in for a Key Fob battery. Ended…read moreup getting a lifetime warranty! What ticked me off after I had them put a battery in my key fob the sales associate just signed me up for the lifetime warranty program! Didn't ask, didn't present the option ahead of time! I work retail and actually I worked at Battery Plus under different owners! So this method of selling a lifetime warranty is BS! Not sure if I'll be returning to this location again! I don't like sleezy sales selling me something that wasn't offered or explained! Owners you should discuss the sales methods to your associates! The old owners were all about customer service! UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE 8-21-25 Just an update Josh the manager reached out corrected the issue & refunded also informed me that he counseled the employee on the correct way to present services! Good Job!

OUTSTANDING - UNPRECEDENTED -…read more The adhesive holding the back cover to my Samsung S 20 failed. No "service" needed, just adhesive. One place near by wanted $60 to reattach the back. I called BP adn spoke to will. I described the issue. He replied bring it on by...we probably won't even charge you. I brought it by. I enjoyed a brief conversation with a young lady employee while Will did the job. As we were talking, Will returned, handed me the phone and said "have a nice day." Every opportunity to patronize BP in their new location will indeed be a nice day!

They allowed Verizon to schedule an appointment for a warranty fix, and when we arrived at the…read morescheduled time they were closed. Very disappointing to drive 30 minutes only to find a closed sign on the door.

If I could give a zero I would. Replace the battery in my piece of crap Pixel. So simple a 5…read moreyear old could do it. But not these guys. 4 hours is stupid

Walked in needing to either replace or upgrade my phone. The manager was extremely rude ( Andres)…read more He wasn't much help I had a added amount on my bill but wasn't sure why or what this extra charge was for. He told me to call customer service & ask. Once I went to call he told me to leave the store to call them, although we were in the middle of trying to do a upgrade for a phone. I told him I wasn't comfortable with going forward with a new purchase until I figured out why these extra charges were on the account. By me basically not willing to give him my card information it was like he was totally over helping me. He was rolling his eyes the entire time his demeanor was like he wasn't even trying to help me understand what the chargers were for. Prior, before trying to place the order for the upgrade I asked him if he could call a few stores in the surrounding area to see if they had one of the phones in stock. He said I was being demanding but as a customer if I'm willing to drive to a different location that may have the phone I need I don't think that was a demanding or a difficult request.. as that should be his job. He was also talking badly about other customers in the store in front of me which was very inappropriate & especially as a manager. Also to tell a customer to leave the store to make a call to customer service after a Employee is telling me to call I think that just sounds absolutely outrageous. His words were if I call while he sits there he's hourly and makes him look " unproductive" .... I'm sorry I am mind blown at this manager. If I was the owner of the store I would definitely run the cameras to watch the experience that I had to encounter with him because it was not Pleasant.