T-Mobile Authorized Retailer

5.0 (2 reviews)

Mobile Phones

Closed • 10:00 am - 8:00 pm

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T-Mobile Authorized Retailer - Mobile Phones Near Me - York, Pennsylvania

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Tierra D.

82

17

11

7 years ago

The customer service here is great! They went out of their way to correct a mistake that was made by the calling center. Very patient and accommodating read more

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B T.

0

31

0

8 years ago

This a Great Store with competent and professional employees. David runs a top notch store. Aaron was very helpful with my last transaction. I only come here. I have a large account with 7 lines and 7 phones and other devices. I only deal with store, because they know what they are doing! Competent and professional. read more

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More info about T-Mobile Authorized Retailer

2108 South Queen St
York, PA 17403
Directions
(717) 430-4389
Call Now
Visit Website
https://www.t-mobile.com

Hours

What time does T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer opens at 11:00 AM on Sunday.

What time does T-Mobile Authorized Retailer close?

T-Mobile Authorized Retailer closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 11:00 AM - 6:00 PM

Payment methods

Does T-Mobile Authorized Retailer take credit cards?

Yes, T-Mobile Authorized Retailer takes credit cards.

Outdoor Amenities

Does T-Mobile Authorized Retailer have parking?

Yes, T-Mobile Authorized Retailer has parking options.

From the Business

Specialties

Visit the T-Mobile store in York and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2108 South Queen St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Boost Mobile

1.0(1 review)

0.2 mi

Waited forever to get a screen cover because they had ONE worker in the store and several customers…read moreahead of me. He continued to help them and didn't pay any attention to me. After close to 45 minutes I finally asked for a new cover. He asked what kind of phone it was and I said I wasn't sure. I then realized he didn't know (or want to know) what kind it was. He was clearly uninterested. I looked all through out the phone and couldn't find it. He returned to helping the other people. Finally he helped find the model and discovered they didn't have a screen cover I needed. He told me to look at another store. He didn't apologize for anything.

AT&T Store

1.8(14 reviews)

0.3 mi

If ZERO STARS were an option I would give that. These incompetent fools erased my mother's phone…read morebefore verifying that her backup was complete! They spent a total of EIGHT HOURS in that store. What a joke. AVOID AUTHORIZED RETAILERS AT ALL COSTS!!!!!!!! (Notice how there is no large signage signifying that they are NOT an official store, as they USED TO BE) The manager and the employees are idiots.

Att @ Queens gate.. shoutout to Gabriel thx you for helping me with my phone. Five star goes out…read morefor this gentleman thx you once again !

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Verizon Authorized Retailer, TCC

2.3(3 reviews)

2.0 mi

•$$

I tried doing the review on google,not sure if i posted but im gonna do one on here too. So i went…read moreto this verizon location and the employees were super cool. The sales associate that helped me was named Talon...super cool dude,very professional. Knew what he was doing. I highly suggest going to the verizon on south queen street.

Worst experience of my life if I could give a zero rating I would they not only offered different…read moreservices but messed up our buy one get one free deal so we no longer get it now even though we paid for the phones we still owe an astronomical bill to pay our phones off which we've already paid for. Don't fall for the hype Verizon is the worst service I've ever went to and I was with AT&T for 10 years and in one month of service with Verizon I have called more than I did in 10 years with AT&T. The manager was so unprofessional with us we bought 4 iPhones the same day with a another manager and the manager of the Verizon store Chris was very rude and did not help us at all. I'd advise everyone not to go with Verizon, We paid over 1,500$ for a Bogo promo and now owe full prices on phones and nobody can tell us where our $ went. SCAM. SCAM, SCAM!!

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Majik Rent to Own

5.0(1 review)

0.1 mi

I HAVE HAD NOTHING BUT GREAT EXPERIENCES WITH HERMAN, DONAE, and their customer service. Been with…read morethem since 2020, and they helped refurbish my home more then once. From furniture to tools to just great people. Congratulations to Donae on her promotion it is well deserved. Visit them, they always find a way to help you get what you need and stay in budget.

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Spiros G.

0

2

0

2 years ago

I'm let down by T-Mobile's management for their failure to properly train their staff about how to handle warranty exchanges, resulting in me having to go to the store three times because of wrongful rejections. Over 3 hours of my time was wasted because of unprepared staff and system failures. Additionally, in spite of their errors, I was still charged $5 for exchanging the phone. This ordeal has led me to advise against T-Mobile's phone insurance and to recommend Apple Care as a more dependable option. read more

Tyler B.

0

11

4

2 years ago

I'm disappointed with T-Mobile's management for not adequately training their staff on warranty exchanges, leading me to visit the store three times due to incorrect denials. My time was wasted due to unprepared representatives and system outages, totaling over 3 hours. Furthermore, despite their mistakes, I was charged $5 for the phone exchange. This experience has convinced me not to recommend T-Mobile phone insurance and to suggest considering Apple Care instead, which has proven more reliable. read more

T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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3.8

(4 reviews)

Bilal G. (at the Lititz PA store)was awesome. Although transferring a number from Verizon to…read moreT-Mobile was a huge task; he spent over an hour working through a TMobile process that was extremely complicated. He was patient and very knowledgeable. And successfully transferred my number. T-Mobile should take note that the folks at the retail stores are your face to the customer, make the processes easier for these employees, not harder. Lean systems help them assist more customers and give both them and the customer a good experience. Thanks for your assistance, Bilal and Stewart!

I was having problems with my phone charging. I called them Thursday night & the woman who answered…read morewas very polite. I realized while I was talking with her that it was about 3 minutes to close. I was grateful that someone answered. She also did not rush. I visited the store Friday after work. The young man who helped me cleaned the charging port on my phone & showed me the Mag Safe charger. They did not try to sell me a new phone. Great customer service!

Verizon Authorized Retailer, TCC

3.3

(3 reviews)

Awesome! That is how I describe the excellent service I received at Verizon! My internet was down…read moreand cell didn't work so I switched from AT&T and got a wireless booster. Now I have everything working and no problems. I am so happy to actually have a better service and new phone too! Thanks so much!

I'm only giving 4 stars, not five, but it's because of my OVERALL experiences here over the course…read moreof a year. I had one outright liar, who no longer works there, and one guy who helped me quite adequately. Today I had a fantastic, very easy transaction with a woman named Nicky - thanks for making my day so much easier than it could have been. Today was five-star worthy.

Consumer Cellular

3.4

(5 reviews)

Took my 89 yr old mother to the CC Fruitville Pike Lancaster store to get a new phone and switch…read morecarrier. The store is very comfortable with seating for waiting and has a wide selection of phones, tablets and accessories. Mia helped my mother through every step. Explaining the plans, new phone options, and doing the transfer. She answered every question even the ones that were asked twice with courtesy and patience. Top notch customer service is what makes Consumer Cellular different from other companies. Thank you, Mia, for making what might have been a confusing experience for an 89 yr old, very painless!

Service is unprofessional Go directly to CC for the best…read morehelp. This store is useless in helping and don't give the same sales as online

Cellaxs

5.0

(1 review)

We could not have had better service. We found high quality phone cases. The gentleman helped us…read morefind what we wanted in moments. He even offered to apply our screen covers without one bubble and assembled our phones into our cases. The cost was fair and appropriate for the quality and his kind service will bring us back!

Farr Family Tire Wheel & Battery

3.9

(36 reviews)

•$$

I have used them for years Fast friendly great prices They…read moreoffer many services and have always treated me fairly

On my way to work this morning my car started driving strange. From previous times, I knew there…read morewas something in my tire. I stopped as they were opening to ask for assistance. Tom took my car back, and fixed my tire very quickly. I was in and out in less than 10 minutes. Thank you for being so efficient, and having me safely back on the road for work.

Gamestop

4.3

(3 reviews)

This Mechanicsburg location of Gamestop is great! Friendly staff, lots of stuff on discount, and a…read moregreat selection. It's pretty big in comparison to a standard Gamestop, so if you're looking for a full Gamestop experience, come here! The nostalgia of being able to play a demo on a store console is strong!

Their selection is decent but the employees need to calm down. I witnessed an employee (who was not…read morethe store lead) reprimanding another employee over a trade-in, and it made me and 2 other customers uncomfortable. They also didn't accept my controller for trade-in because they "couldn't find it" in the system yet when I took it to a different location I was able to trade it in

Majik Rent to Own

5.0

(1 review)

I HAVE HAD NOTHING BUT GREAT EXPERIENCES WITH HERMAN, DONAE, and their customer service. Been with…read morethem since 2020, and they helped refurbish my home more then once. From furniture to tools to just great people. Congratulations to Donae on her promotion it is well deserved. Visit them, they always find a way to help you get what you need and stay in budget.

T-Mobile Authorized Retailer