After a day in a half and dealing g with six different employees, I finally got a new iPhone. It…read morewas sad and painful!! Lied to, had to bring the phone home to set up myself, go back the next day and then lied to some more only to be told by can't help me. WOW!!

Corbin and Ada were so competent and transparent about my phone- I appreciated it a lot.read more

All I can say it's a WHOLE LOT BETTER than T-Mobile!! I…read morepurchased my iPhone 16e from Verizon June 2024 and have enjoyed my experience with the phone and the customer service representatives on the telephone and in the store. I believe they want to have repeat customers.

We had the worst customer experience at this store. The employee was condescending and rude. I…read morewill never go back to this store . The other employees were consoling his 2 year old behavior, and he would not give us his name.

If it was possible to give zero stars, I would. A complete rip-off and absolutely the most…read morereprehensible, rude, unprofessional customer service I have ever experienced. I am no Karen but this place was the worst. I took my elderly, handicapped father there to unlock his deceased wife's phone. We were working with Angel who told us he could do it for $75-$125. He took our information, and entered some sort of communication to someone in another location. He said he had to wait for the response then he went behind the repair desk and then out to the floor to work with another customer. My dad and I sat for about 20 minutes wondering what was going on. Tu-Sean arrived and I asked him to help us because we didn't know what was going on. No one communicated to us. As far as we knew, we were being helped and then Angel left us to help someone else without communicating to us. Tu-Sean became VERY defensive, supercilious, and condescending. All I wanted to know was what was going on. I tried to explain no one communicated and he raised his voice to speak over me and tell me it takes time and I needed to be patient. I tried to explain our perspective but he became louder and more condescending so I picked up the cell phone and told my dad we were leaving. Tu-Sean followed me out of the store yelling at me and telling me there wasn't any place else that could do what they were going to do. I told him to stop talking and stop following me. I admit I called him an a-hole because he was yelling at us and treating us like he was superior and we were idiots. I stopped walking on the sidewalk on the way to my car, turned around and he came up to me about an inch away from my face. He was un-masked. I told his to walk away and stop accosting me. He acted as if he was going to attack me, or hit me. And this was supposed to convince me to go back into the store and give him our business? I told him again he was unprofessional and rude and to leave us alone. He continued to yell and act like a playground bully as I got into my car and drove away. The BEST part of this was that we drove to a place called U Break It, I Fix It and guess what? The service tech there pressed a couple of buttons and reset the phone within 2 minutes and didn't charge us anything. So not only was CPR and Tu-Sean unprofessional, but they are frauds and a rip-off. Don't set foot there. You're better off going somewhere else or buying a new phone.

OMG, this place! I was so lost when I cracked my screen and the phone didn't work. Less than an…read morehour, BOOM, and it's like a new phone, and I am sooo grateful! Polite employees, excellent and fast service.

Michele is unwatched. We showed up and she was instantly able to help us with a problem that we had…read morebeen to two other stores and we turned away. I would recommend asking for her by name if you want to have great customer service, product, and price. Thanks Michele.

I have been a customer of AT&T since 1999 and they almost lost me this weekend. I ordered a phone…read moreonline and it was not the model I wanted (my mistake!) so I went into Ephrata store to exchange it. The man working told me I had to return it via shipping label and he couldn't help since I bought online. I called Lititz and Manheim and both told me the same despite the fact that ATT's website says you can return in store. I was about to give up but decided to try Park City as a last resort. Kudos to Taylor who was exceptional and could not have been more accommodating. I was ready to mail the phone back and switch all 6 of my lines to a Verizon but crisis averted. He was very understanding and helpful and a bright light after three stores turned me away.

Thru no fault of this company ... I was looking for help with my mobile home.. apparently Yelp only…read morepicked up on the word "mobile" & sent my info to I Fix And Repair. They did get in touch with me to see how they could be of service. I emailed them back to explain what I really was looking for. I had no need of a cell phone (mobile phone) service. I still have them 5 stars due to them reaching out to me.

As I mentioned to the manager (I think her name was Maria), I've always had a better experience at…read moreRS than any Best Buy or other big box store. This particular one was no exception. Everyone was cool, helpful and friendly. Somehow you feel more pressured in a big store when browsing compared to a much smaller place. At the same time, maybe since the staff aren't split up into departments, they all seem capable and knowledgable from product to checkout. I buy online mostly but I'm always happy to shop in person, though I'm sure Radio Shack doesn't seem cutting edge these days, they've still got the most obscure replacements for your stuff to some decent sales. For a huge selection, go to Amazon, but to fix something or feel comfortable making an easy return, I hope Radio Shack sticks around.

Stinkin' radio shack. I dont know why I keep trying this place. Either no one wants to help, or…read morethey dont have what im looking for. I dont think Ive ever gotten what I need from them.

If you need computer work done, this is the place! Tracy is really competent and super easy to…read moredeal with. She is responsive and her communication skills are excellent. We had a quirky problem that had us concerned, and she figured it out and kept me updated. Also - pricing was very fair. Fix-It-Chix is now my go-to place for computer upgrades and repairs and I will confidently recommend to anyone needing this service.

Brought phone in. Phone was stuck in boot up loop. They were told and i sent screen shot of that…read more Paid them $25+ tax for evaluation. Called next day. They stated, " phone stuck in boot up loop. Nothing we can do." They didn't attempt any developer screen access ( I knew how to do that myself ). Basically gave them money to do nothing, because they're unqualified to perform cellphone diagnostics. Unwilling to offer refund for zero service given. They said screen was cracked. It has been cracked, but it doesn't affect boot up.

My phone, purchased at this store, was stolen less than a week after purchase. I went to get a…read morerefund of at least some of the 3 month service plan I had prepaid, but was given the run around. After an hour of their haggling, I gave up and left: neither of the two employees present would agree to a refund, despite supposed calls to their boss and customer service. It seems like it was the plan to wear me out until I gave up. Maybe they later pocketed the refund money. A friend who accompanied me left her Apple Air on the counter (no one else in the store) when responding to a question, and it was gone when she turned around. One of the employees had secreted it under the reception desk! Beware of this place.

From the owner: Switch today & enjoy America's largest 5G network.read more

Finding UBREAKIFIX on Fruitville Pike saved me much money and the time of finding a new phone. I…read morereally thought that my phone was gone. It had troubles, then also got wet and made all kinds of strange wild actions before going dark and silent. I started looking for a new phone but didn't like the price tags. Garrett fixed my iPhone 7 in no time - it still works as well as it ever did.

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.