I recently moved back to Pa. and needed to have my car inspected within 10 days of receiving my new…read morelicense plate and registration. So, I went to Whitaker Motors and Bret (Owner) scheduled me the next morning at 8:00am and, my car was finished by 10:00am. Bret called me promptly when my car was finished to arrange pickup. Also, I purchased a used car in the past from Whitaker Motors and was treated very well. The car was clean and ran great. Whitaker Motors is now my go to for any repairs and yearly inspections. Bret and the crew are very honest people and easy to deal with..Thanks for a job "Well Done"....

Dealer failed to cancel my appointment and made me make a 2 and a half hour commute just to tell me…read morethe vehicle sold upon arrival. Zero stars! dont waste you're time. Shop else where

Great experience. Smooth transaction, courteous and professional salesman. I came from out of…read moretown with the family to visit Hershey Park and had some free time to look at some trucks since I was in the market for a Ram 1500 anyway. The salesman I spoke with, Rafael and his manager Dean were a pleasure to deal with and without any hassle, I was able to leave with a beautiful 2019 Laramie sport! Highly recommended!

I ended up ordering a Fiat rim and tire from Lancaster Dodge Ram Fiat by mistake (I'm in…read morePhiladelphia). I got there at 430, needing the tire to be mounted, balanced, etc. The team was super helpful recognizing I was in a bind and took care of everything. Kudos to the team!

Great place to buy a car, they are very straightforward and have good prices. They don't have…read moreridiculous hidden fees like other lots. Overall one of the best car purchasing experiences I've had, they are also not pushy salesmen which was very refreshing.

Have bought two vehicles here over the years and have always been satisfied with there vehicles. No…read moreBig Dealership Games they honor online pricing without adding additional Costs like those Cheap Ripoff warranties that hardly ever cover vehicles properly and they don't pressure you. They give a Great trade value if you have a decent well maintained vehicle. Ritchie took good care of me both sales and I can't say enough about him!

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

I have had them work on a couple of my vehicles and can say without hesitation that they are the…read morenicest and most honest auto repair business I have ever dealt with. I wholeheartedly recommend them and plan to use them again in the future whenever I need my vehicles repaired!

Great experience online car purchase for the first time. Greg was very helpful and never came off…read morelike a slimy car salesman . He was very patient with me and provided any information requested on the vehicle . I'm so happy either way my purchase and my experience with Manheim Imports!

I purchased a Tesla from Greg Martin and had the car shipped down to Florida. They had one of the…read morebest prices in the country and didn't charge ridiculous fees like some other dealers I was considering. Overall, the experience was excellent. We completed the entire process over the phone. There were a few speed bumps along the way, but Greg handled everything efficiently. I was impressed at how quickly he would get back to me, both before and after the sale. I've owned the car now for a few weeks and I love it! Highly recommend using Greg!

Sold my car at Z Motors. They came highly recommended to me and did not disappoint. They were…read moreknowledgeable, friendly, well prepared and efficient. I feel they that they were very truthful, above board, researched and clear about how they priced the car. Very good experience, I recommend them for selling a car, and I would use them if I were buying a used car.

I was looking to upgrade my 2012 car and used car fax.com to search. I found a very good match to…read moremy criteria at Z Motor Company. From the initial inquiry to the drive off the lot, these folks were top notch. No high pressure sales, very accommodating and friendly. It's like buying a car from a loved one. They are like a family there! If you are looking for a car, this is the place to go. We made the drive from Chester County and never looked back. I'm sure we will be back as our needs increase. This is THE place for us going forward. If I could rate them a 10, I would!

NB: For the sales person Kevin, 5 stars. More will be said about this to the GM Mr. Price…read more For the business person, Reuben R, also 5 stars. For LT (Lancaster Toyota) = 4.5. After all it's every contact and tasks that set the whole picture. First contact is phone to Jeff, who directs me to Erin when I hope to arrive to measure seat heights for Prius XSE. Thank you Jeff for the help. When I do arrive, no Erin, but there at the desk is Kevin who begins the perfect sales person contact (active listener, empathic, resilient communicator, knowledgeable about product, consultive agent, and disciplined accountability). Second contact with Taylor to consult with wife Alice seems to have a different tenor of "do I need to be bothered". But Mike at the counter is welcoming and helpful, as well as remembering the first contact. So, yup, let's get that 2027 Prius XSE! Kevin continues to be the perfect sales person as conditions ebb and flow through monies timing, availability of this vehicle, 'requests' for "build to suit" our vehicle, timing of arrivals, and personal/professional interactions between us as client and Kevin as sales person. Throughout these weeks Kevin continues to do what is required as well as what we desire/request. At last, quite before 'expected', our vehicle is found and will be arriving early. All is in place for the final part of any sale that has had Kevin providing detailed costs information. Car has arrived. Kevin shows the car and effectively presents the multi-functions of EV, PHEV, connectivity, locations of critical parts and many computer menus...with his cautions/recommendations that he is available should further concerns/questions happen (his consultative approach understands our memory abilities and the possible vastness of information overload.) So, let's meet business person, Rueben R. At first introduction he displays the same level of personal/professional awareness as Kevin. Rueben does his presentation with clarity and understanding of our requests. Paperwork is explained, duplicated and presented on a large screen...crisp, well done, that will do! Although, while we requested Kevin to be present, he has been delayed due to LT's service folks not adequately prepping the car's PHEV and attaching the license plate with two unmatched rustable screws (ouch, this gets the LT score lowered!). Always use stainless steel screws. All is done...so, on the road again having experienced an effective connections between sales/business persons and us. Quite different than previous car dealership encounters. We did return to Kevin three days after the sale to receive review of three unresolved operational issues...he was right on it! Well done, that will do. As with any interaction between those who wish to sell and those who wish to buy, the sooner to each party can achieve shared personal/professional understandings the better the outcome for both. For our encounter with LT this was quickly achieved with sales person Kevin Southwood and business person Rueben R.

BUYER BEWARE!!!!!!!!!…read more My husband and I have ALWAYS purchased our vehicles at Lancaster Toyota, sadly we can NEVER recommend them ever again! Our 2023 4-runner has only 22,000 miles on it, was almost one month after the 3 year warranty and the passenger side camera went black. It failed. We took it to them to be diagnosed, spent $185.00 to be told yes it needs replaced and we will not cover it under warranty! We immediately reached out to the manager and was told because we had our servicing done elsewhere they will not honor the warranty! They said we could try to go to Toyota Corporate and see if they will honor the repair so I reached out to Toyota corporate and they told us the dealership CAN replace it under warranty, but they choose not to!!!!!!! We have been so loyal to them for the last 35 plus years and they chose NOT to do the right thing! It will be the last Toyota we will EVER purchase. Unbelievable and very sad..... we were shocked and very disappointed

My daughter and I met salesperson Travis James upon arriving. He was obviously courteous (it is…read moresales you know) but he was also amazingly informative, patient, accommodating of every request and suggested modification to provide my daughter with "exactly" what SHE wanted. He didn't try persuading her in any way and he was totally honest, even admitting a mistake on his part regarding the functionality of a specific item. This is extremely rare. It was like making a decision with a friend.....not a salesperson. Honestly, I'd buy another car from Travis in a heartbeat simply because he is the kind of connection that WILL ensure we are taken care of even long after the sale. If you're even remotely interested in Hyundai vehicles, go see Travis and tell him I wrote about him. Best car buying experience ever....and I've bought many.

Just recently bought a Tucson from Lancaster Hyndai. The team was awesome and very accommodating…read more The car has been fantastic. Looking forward to working with Lancaster Hyundai for future needs. Jami was awesome, just give the guy Salesman of the Year award!