I don't normally write long reviews, as most food experiences nowadays are fine at best, but this one is worth it, and if you are in the area, this is a must visit establishment! On top of an already amazing experience, (food, service, ambiance, the whole package), the thing I see most prominently is the staff trying new things. In my first experience here, I saw a manager taking notes on things her employees were saying about the menu and experience for guests, I saw a party encounter a small issue and be immediately greeted with warmth and understanding, and it was made right then and there, and I saw dedicated waitstaff encouraging menu choices including personal recommendations proving they were both familiar with the menu, and enjoyed it. These are pioneer benchmarks of a true fine dining establishment, but my last visit is the one that solidified a review.
Bar:
In the fifteen minutes or so we were waiting for a table, we sat down for drinks at the bar. This was a strong factor in sitting down to write this review. When we sat down we were immediately greeted by Don, who despite clearly being very busy, was very attentive and timely in getting our cocktails. All of the drinks were made exquisitely, and the beer, liquor, and wine selection was the best we've seen up north. Don made good conversation for a respectful amount of time in a way that made it clear his other guests felt the same way. We didn't see an empty drink on the entire bar of maybe 40 people, and there were 2 bartenders managing it all!
Hostess/Ordering:
After a bit, we were told we could go to our table, and we were brought over to a table preset to our party, and seated quickly. A waiter was over very quickly to take our food and drink orders, and the drinks we needed came very quickly, and he was knowledgeable about the menu and availability of items, being able to quickly tell us they were out of an ingredient, and even recommending a substitute, which is above and beyond! We were a party of 10, so we expected a wait for our food, but it was much less than anticipated for theamount of people in our party, and the amount of other guests. We ordered a variety of food, and all of it was out within the hour.
Service:
The young man from the phone, Lucas, was our waiter and he was absolutely wonderful. We witnessed him have a large party walk out, and he handled it with nothing but grace, and the other workers came together to make sure that the guests still left as satisfied as possible. He was very attentive to our needs and ensured that everything was fresh and quick. He was little over-apologetic for the evening, as we understood that the chaos was not his fault, but that's one very small quirk in the overall outstanding restaurant experience. I also privately informed him of an anniversary at our table and he managed to discreetly get the kitchen to prepare a dessert on the middle of a saturday night rush, (beautifully I might add), and get it to our table without them catching on, which is the mark of a true fine establishment, the willingness to go out of your way to be exemplary! Bravo to Lucas, and the rest of the waitstaff who clearly did the same!
Food:
All of the food was incredible, with no complaints in the entire party. Particular highlights were the house made french onion soup, ribeye, and caesar salad, which showed an immense amout of care put into a very simple dish. Food was also all hot, fresh, and clearly prepared at the same time! The entire kitchen staff should feel proud of their work.
Entertainment/Ambiance
Although it stopped for the evening during dinner, we were greeted by relaxing live piano music (which is a rarity nowadays!) which was certainly a perk! The restaurant has stunning window views, a large fireplace, (which was off during our visit, but I imagine is turned on in the wintertime), and plenty of knicknacks and memorabilia to look at while you wait for your food to arrive including, but not limited to: Antique menus from up to 80 years ago, special bottles, photos, and treasures from throughout the years of the inn, and wonderfully presented taxidermy. All of this is placed in a charming and rustic lodge, making for a truly fantastic experience!
Cleanliness:
Everything from the restrooms to the windows to the railings to the salad bar was sparkly clean, and it was clear that it stayed that way all the time.
Management:
The management here is CLEARLY top notch, as everything flowed like a well oiled machine, and fires were put out before they could even start. We saw all staff working as a team, and even overheard that one of the managers had gone back to work in the kitchen to ensure the food could come out as fast as possible!
It is safe to say we WILL be back next time we come up north. Thank you so much to everyone at Whitetail for the perfect evening, and until we meet again! read more