My lashes all fell off within a week. The lash tech was rude and assumed I didn't speak Chinese and made comments about me behind my back. Overall, not a good experience. read more

I have loved this salon for years and been a really loyal customer. I'm not sure what's happened recently but the quality has declined. My lashes don't last more than 3 days. Literally half my lashes fell out less than a week later despite avoiding wetting them unnecessarily and not getting them wet at all within the first 24hrs, per usual. This has now happened at my last few appointments. I'm sad to say I feel like I need to find a new salon. That said everyone is really sweet and I hate to have to give negative feedback. read more

GIVE THEM A CHANCE! I was SO hesitant prior to my visit because of all the horrific reviews but I had a great experience here. I visited Whitestone eyelash with almost a good amount of 4D-6D lashes left on my eyes (done at another salon). Their lash removal process was very quick, painless, and efficient. The male technician did a great job on not damaging my natural lashes. They charged me $20 for the removal which was very fair because I had quite a few lashes left. If you had less lashes, I believe the charge would be different. The male technician put silk lashes on me. J-curl, size 11, natural look per my request. He did a great job. It was quick, and he was gentle. Some lash places will rest their hand on your forehead while they apply lashes, but this technician was very gentle and I was comfortable the whole time. I've had mink lashes done for a long time, so initially I was hesitant to see my silk lashes. I felt like they were too light, and not dark enough but after sitting with it at home, I realized that my lashes feel very light on my eyes and I do like the job he did. There are a lot of harsh reviews on this business, but I think its due to the fact that there may be a language barrier. The technicians speak English, but there was one technician that translated what each customer wanted to the other technicians. I encourage you to try this place! I was worried at first but I'm really impressed by how gentle my technician was. I will definitely be making another appointment. Recommendations - If you like darker lash colors that make you look like you're wearing mascara, stick with mink lashes! Silk lashes are lighter in color. If you opt for silk lashes, you can get a longer size and maybe a cat eye for the wisp effect. My lashes are currently the natural look, j-curl size 11. Next time I will get the cat eye look, j curl size 12. read more

White Stone Eyelash - Eyelash Service Near Me - Whitestone, New York

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Love them! Been coming here for 3 years and have had a great experience every time, with every technician.

It is upsetting especially when I have been a loyal customer since 2020 and the service gets bad. The only reason why I kept coming to this place is for my girl, Rita. My appointment is at 11am. I came on time. But I had to wait for 17 minutes because there was still lady before me having a service. And when it was my time, she finished doing mine exactly 12. But here's why I am upset, after few minutes leaving the place, the lashes starts to fell off. This never happened in 3 years. She did mine very quickly. I feel disappointed. read more

As always, I am pleased by the work performed by Jenny. I stuck with the mink lashes once more. I decided to be different and try a longer length but ended up trimming a little. Advice: book on yelp or call way in advance to get your desired time. She gets booked. This place is always busy when I come. But she is prompt read more

White Stone Eyelash - Mink J curl. 11mm glamour style - Eyelash Service Near Me - Whitestone, New York

My lashes always look great. Whitestone eyelash has 2 locations, which they always has an availability for scheduling, otherwise, they'll work with you. Whitestone lash has decent prices for all types of lashes. May and Rita are my go to girls but again they're all great! read more

Been coming here since 2015/2016. Making an appointment is so easy, can be done via text message or on the phone, they're very accommodating. Every lash tech is great. Never a wait. If I am late, I let them know and they are very good with that. Never had a problem in my life here. Lashes are always done in good time. Looking at these previous reviews is upsetting because this is hands down the best lash spot I've ever been to. Prices are affordable also. read more

So update: I wrote my review shortly after I got my lashes done. I originally gave this place 3 stars because, as I have previously mentioned, I loved how they looked as soon as I got them done and how friendly the people were. However, every single day, the lashes fell out. Sometimes my own lashes with the fake lashes. Other times, just the fake lashes. Ridiculous. I was extremely upset with this, but I appreciated the message they left me on my previous review. I know lashes grow and fall off naturally, but this wasn't normal. I have gotten my lashes done before, multiple times and this has NEVER happened. So, I called them to see if something can be done about this issue. I paid $70 (since it was my first time) and I gave a tip of 30%. They told me to get a refill and offered me a $5 discount... Talk about service. No, I will not pay for a refill after like a week because they did a bad job and used horrible materials. That's not my fault. I decided to give them 2 stars and not 1 star, because I do take into consideration that they were very friendly. Also, I believe if they used better materials (maybe lashes and glue) that it would have been fine. The lady that did my lashes was no doubt skillful. read more

White Stone Eyelash - After just one day my lashes are falling off - Eyelash Service Near Me - Whitestone, New York

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I never give 5 stars so for me 4 stars are really good service, value and overall very good rating. Jenny did a really nice job. Got a Groupon for full mink but she had to put in silk because of my own very thin lashes which costs more but did not charge me. That was very nice. Will see if they last, that will determine if I'm going back. read more

White Stone Eyelash - Full set silk - Eyelash Service Near Me - Whitestone, New York

As someone with sensitive eyes, they make lashes feel very natural and not heavy which is a big thing for me. Plus, friendly staff, great customer service. Always picks up the phone and sends a confirmation text a day before the appointment. Clean and professional atmosphere, highly recommend! read more

White Stone Eyelash - Flat C12 Glamour - Eyelash Service Near Me - Whitestone, New York

Went to get my eyelashes done here, loved the setup on how you pick length and shape except one week and 2 days later they ALL fell out And when I contacted them about it they said come in for a refill it'll be $50 I've never had my eyelashes fall out one week after getting them done I think the problem is that they lay you down and just start glueing them on. They don't clean your lashes to get rid of any oils read more

Very very upset with this place! I have been coming here for 6 years and had been with Ella for all those times. However, Ella had been absent due to personal matter, and this place has fallen to the dumps. I scheduled an appointment, but they kept me waiting because someone decided to come late. If you are wondering, it was almost 30 mins! Ok, like my time isn't important? Now my appointment would be cut short because of this? How is this my fault? I paid for a whole hour, and i didn't get a whole hour. How's that for being ripped off. This is so disrespectful. If someone was late, then either their appointment should have been cut short , or they could have texted me instead of having me wait. I wish Ella could come back! Ella has always been on time and very aware of peoples time as well as giving the full service. This is the only place close to my home that I had been going to for so long. They didn't offer to solve this situation, which I find super unprofessional. I'm starting to hate this place so much. Rita did my lashes last time, and they were clumped together with glue and fell off so fast that I was practically "bald" by the time it was week 2 and I had my appointment 4 weeks apart. That never happened with Ella. My lashes would stay somewhat full until I see her. What a fall from grace! So disappointed!!!! read more

It is always busy in here and there's a reason for that. Quality service for low prices. The lash techs are friendly, professional and knowledgeable. I love coming here. I usually book with Jenny because she takes her time and does it exactly how i like it, natural. The only place ive been to that gives me 2 types of curls because of my eye shape, that to me is attention to detail. They are opening a 2nd location so i cant wait to see what it looks like. read more

White Stone Eyelash - Eyelash Service Near Me - Whitestone, New York

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Been coming here for a couple of years. I highly recommend this place. It's nice, clean and a relaxing establishment. read more

J Curl, 12 length, split mink, Glamour, super soft. $80 very well spent! They look so pretty! I can't even feel then because they are so lightweight. Linda did them for me. Took about an hour. Very clean facility. Bathroom is very clean. They explained everything to you if it's your first time or first time in a long time like me. Super sweet ladies. Will be back for sure! Parking is easily accessible. read more

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They always take good care of me. The ambience is nice and quiet as well. It's very hard to NOT fall asleep. The lashes come out amazing. And the puppy walking around the shop is adorable as well! read more

This place came highly recommend by few coworkers with amazing lashes and I went in and decided to try it myself and have got say it was way better then I expected. And very affordable and good quality. They have various lengths and types of lashes and curve type as well. Staff and front desk are very courteous and helpful. My favorite tech to go to is Fiona ( also came highly recommend by my coworkers). I have received various compliments and over 4people I have recommended have gone and done their lashes and all have had a very satisfying experience as well. read more

Came out with beautiful lashes. I got the flat glamour set. First time doing lash extensions and it was for a wedding. $80 plus tips came out to be $95. The whole process took about an hour. Fell asleep during the process but it was comfortable. read more

White Stone Eyelash - Glamour flat set - Eyelash Service Near Me - Whitestone, New York

Love love love this place. I've gotten my lashes done here on several occasions and got them done here for my engagement party. I've tried other lash places in the area and no where compared. The ladies work hard, efficient, and the price is fair. With lashes they only last for as long as you care for them. And we all know lashes damage your real lashes so there's no use in complaining about that. However these lashes last- despite my eye rubbing and contact wearing. And they look so beautiful and natural! Will always be a loyal customer. read more

First time ever going there and I love the place The lashes look like if they were my own will go there again.

I absolutely LOVE how my eyelashes come out every time I come here. I've been a faithful customer for the past couple of years because of their fabulous service and great prices. They're very clean, quick and efficient due to their experience and not because they are rushing you out the door. Worth mentioning, I really appreciate the extra steps they take to make sure you're relaxed and comfortable by creating a zen like atmosphere (soft music, blankets for when it's cold, etc.) Here are a few tips for any new customers: 1) Be sure to make an appointment ahead of time because they're usually fully booked. Call or send them a text and you'll get a reply promptly. 2) If you're not knowledgeable in extensions, I recommend doing a quick search on google (j curl vs c curl and silk vs mink) just to get familiarized with the various types of options you have 3) Even if you're still unsure, feel free to ask any questions. Everyone is very friendly! 4) They really try to tailor to your wants so be clear and speak up if you're not happy with how they come out (this has never happened to me but they are super friendly and try to make sure you are satisfied) 5) Lastly, expect to be here for at least an hour. Relax, breathe and don't freak out for first timers especially since panic may set in from being still and worked on for what may seem like a long time. read more

Quality of their service has significantly depleted over the years. Be aware of the games they run with pricing for certain customers and how they sneakily use lesser quality lashes despite the price you pay cus who's gonna know right?... WRONG as a person who has gotten lashes for over 10+ years you notice when things are off. Look closely at how they place the lashes next time, at times, they purposely glue it further from the root of your own lashes which causes it fall off quicker so that you can return quicker. WHY? cus the weight of the faux lashes no matter how light they seem will be heavy for your own natural lashes, which are super delicate; the tension of this artificial lash(es) and harsh glue will eventually tear your lashes with it causing lash loss. And this idea of your lashes feeling bare is the psychology behind the business and they made their intentions very clear- they are cunning and their short term mentality will lose a lot of customers. Just hoping you guys are mindful of the long term effects of poor performance in techniques. Oh and they talk crap about you and other customers in Chinese while you're there and laugh amongst themselves. I'm a fraction Chinese in my gene pool and I understand conversational dialogue. I played it off like I didn't understand, they have no idea cus I do not look at all asian nonetheless, they are just so rude and unprofessional. I don't want to spend my hard earned dollars on an ungrateful place like this. Full disclosure: This place is not quite what it seems. read more

This place is great and clean. That was my first observation. The girl who did my eyelashes understood exactly what I wanted and she delivered. I went on a vacation, came back and my eyelashes are still intact, despite washing my face several times. She only took an hour and no time was wasted. It was good on time, price as well ($70-80 i think for classic- i would double check i forgot and the quality of lashes is fantastic as well. I would highly recommend. read more

This place does not answer the phone! How can I make an appointment, then get denied when I try to walk in and tell me I have to call for appointments. I call the phone number while standing in the store and show them, see, nobody answers. The guy at the desk says oh yeah I received the call, that's my fault sorry. Ok, so basically you received my 8-10 calls I made today and you just don't answer?? And cannot even leave voicemail bc the mailbox is full. So amateur. The girls do a good job with the lashes, but it's always something like this with this place (which I have been gng to for over a year) I also rarely ever see the owner there anymore, it's usually someone at the desk who seems confused about where they are. read more

I got my lashes done today by Ella, who did a awesome job. I got Silk lashes in a natural shape & that's exactly what it is. It looks identical to real lashes. I don't even feel like I have on lashes. I've seen others with lashes that looked good, but you can tell they were fake, but I don't feel that way at all about mine. F.Y.I the process takes about an hour & it's very reasonably priced. I've heard people paying over $100 & that's just insane..to me. A friend recommended I come here & the ratings speak for itself. read more

Great location, friendly staff, excellent service. They do a wonderful job! They are very informative about the different styles of lashes and they have a great system for their customers. Very affordable. I highly recommend this place! read more

I've had some horror stories with lash extensions but I finally found my go to place. I love this salon for my lashes! I recommend going to any of the technicians because they are all very experienced with technique, cleanliness & time management. There is tons of residential street parking which is also a plus. It's so convenient that they text you to remind you about your appointments and keep all your lash size info stored in the computer so even if you have a different tech, they can pick up where the other one left off. Highly recommend coming here if you want to keep your lashes looking nice but still healthy. read more

This is most definitely my go to place for eyelashes. I have been here over 8 times already and I will never trust anyone else. Everyone who works at this place knows exactly what they are talking about and what they're doing. When it comes to beauty such as, makeup, lashes etc, I take it very serious. If you are scared to try eyelash extension do not be afraid! It's a fairly easy process and white stone eyelash will make you feel comfortable. I love everything you guys do!!! read more

White Stone Eyelash - Double full set - Eyelash Service Near Me - Whitestone, New York

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The lash salon is reasonably priced ($60 for a natural full set) they did a great job in my lashes. This was my first time going to them, they were efficient. My bestie said I look like a "doll"! ...which is always the goal. I was grateful that there was easy access to street parking, in this day and age that is a plus. I will definitely be a repeat customer read more

Lash extensions are life changing. I've had them a few times but never kept up with them long term until I started going here. They always come out perfect and last at least the 2 weeks. I have gone up to about 3.5 weeks without feeling I needed a fill. Everyone here is always really nice and you can easily make an appointment via text message. Officially lash addicted after their great work here. read more

I found out about this place through Groupon while looking for deals for eyelash extensions. I messaged them to see when their next available appointment was, and I finally went in today. I was very pleased with them! Ella did my lashes and she took her time to do them. I went in around 12:50pm, and I was out around 2:30pm. The atmosphere was calming and quiet and very relaxing that I fell asleep a couple of times. Ella took her time and made sure that I was comfortable. I'm pretty sure I tilted my head because I fell asleep, but she gently placed my head once again in center. I got the natural, J-curl, 11mm and it looks great! It isn't too long, and it doesn't feel heavy having them on. Parking was very easy as it is near a residential area. Can't wait to go back! read more

I travel all the way from Forest Hills to come here! I love the customer service and the eyelashes stay put! I find that they're so good at what they do I don't have the constant issue of whole chunks falling out at a time and I don't need to go every two seconds to get the bare spots filled in. read more

I like it! It's clean and quite, and It's a good place to relax and get your eyelashes done. Jenny is a very skilled technician. She can design best shape for your eye and make your eyes looks different. read more

White Stone Eyelash - Eyelash Service Near Me - Whitestone, New York

Really took care of them but they still fall out like 3 lashes at once. I literally just blinked... and just had them done last week. I will never recommend here. read more

White Stone Eyelash - Eyelash Service Near Me - Whitestone, New York

Love love love! Just wish I lived closer. Parking isn't too much of a hassle and their lashes feels so light on the eyes. The environment is peaceful and kept clean. And their lashes lasted me well over a month. Will be back! read more

Jenny is amazing. I had been continuously doing eye lash extensions for about half year now. I went to several places to get my eyelash extensions done before, they always started to fall off on the third or fourth day and within two weeks, they would be all gone. I dunno if it's because of my lashes or the adhesive/technique the other places were using. So lately I found White Stone eyelash in my neighborhood. I went there for about 3, 4 months now. It's very easy to find parking around it. The area is quiet and safe. The store is clean. There are four beds in the store. They only do lash extensions there so it's comfortable without many people disturbing me while I have my lash job done. They always have soothing music playing in the store and I fall asleep every time I go there. I'm a clean freak. Jenny and the other lashes technician are always sanitizing their hands and disinfect their tools before they start working on me which I feel comfortable and safe. The whole thing takes about an hour. The most amazing thing here is my extensions always last more than 4 weeks! So I don't need to go for touch up that often (since my working hours are always crazy) I'm feeling beautiful and happy every time I leave. I love my eye lashes now and I don't think I will go to anyone else. read more

Jenn is the absolute best, I've recommended this place to sooo many friends and have brought a good handful of friends personally to the place for their eyelash extensions. Prices are affordable which is a PLUSSSSS and the work they do is really good! read more

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i woke up with a horrible eye infection after i spent 125$ on a new set that wasn't even good , had piece sticking out all over. the next day i have very very red eyes that won't go away with eye drops and a red swollen eyelid that prevented me from opening pictures can't even capture how horrible my eye is read more

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I really do not know why this place has such amazing reviews.I gave this place several tries thinking it might've been a one time bad experience or something but nope. I 1st tried this place right when it 1st opened because it was so close to me and had easy parking. The place was still under construction and Jenny, the owner, and I were literally the only ones there.I read about this new place from another lash place's reviewer that mentioned Jenny was so good and finally opened up her own place.The prices at the time was ridiculously high over $100 for a new set but she had a 1st-time discount so I decided to try it.The whole time she did my lashes, she kept picking up the phone + was ringing off the hook.I was a bit annoyed but let it slide since this place was new + and someone needed to book appointments but at least use hand sanitizer after each time you pick up the phone. All was said and done, the lashes looked pretty good but was very very sparse I liked them but wasn't satisfied with the fullness or price of it. Now it's been about 2yrs later,the guy I use to go to had to move away so I was on the hunt for a new lash place.This time I've moved even closer so I decided to give it another go since it's probably more established by now.I looked up reviews (this time it was 90+ as opposed to 1-2)+ majority was 5 stars! AND the new prices were so much more affordable!I was sold I made a phone call to set an appt and asked for 2:30,but the girl said can I do 2 or 3? I thought that was weird cause my old lash place use to accomodate to my time and didn't have to be on the hour on the dot. But it wasn't a big deal.I arrived early spoke to the girl at the front desk about the style I wanted+etc then she said I could have a seat and wait about 15min because I was early for my appt. 5 min later some lady arrives +said something happened to her lashes over the weekend and asked if they could fix it. Then a tech was done with someone and they asked her to go up. I was kinda annoyed at this point because you take a walk-in quicker than me who made an appointment?! It was at this point where I felt like this place treats you like an assembly line. All the appts have to be on the hr on the dot. Wtheck, so not personable and I felt like cattle.Also when I go to my lash appointment I look forward to it because it is usually a relaxing 1hr - 1.5 hrs because I usually fall asleep but NOT at this place,there was so much construction upstairs and footnoise and creaky floors, and also loud kids screaming in the schoolyard across the street. Also you can hear the cute dog walking around (but later it starts growling! not so cute when your eyes are closed).But anyway after my not-so relaxing hr, I wasnt too impressed when I looked in the mirror.I asked for sexy but got what looked like gorgeous.My old place did a much better job at sexy so I know what its suppose to look like.It looked very sparse and there was no lashes on the edges for some reason and I can still see my own lashes there.I also got my tech's name Linda just so I won't have her again.This set lasted probably only 1.5-2wks until it looked horrible.My old place use to last me 6wks w/out looking horrible,of course it would thin out but still looked nice. I decided to give this place 1 more try because I could not find another good lash place ever since my guy left. This time I decided to book a set with xtra lashes on which was xtra $20 so that it wouldnt be as sparse. I called to make an appt+again the lady asked me if it can be 10 instead of 10:30. I explain I wanted xtra lashes so shouldnt that take longer? Then she said ok youre set from10:30-12pm. Again I got there and waited.This time I didnt arrive early because I didnt want to wait but she made me wait til 10:45. A tech started on me, then about halfway through,they friggin switched techs on me.I couldnt see because my eyes were closed but I know because I heard the seat move +different hands touched me and her hands smelled different (didn't smell like soap unlike the first one+ this one didn't use any hand sanitizer) There was no explanation of this, why they switched techs in the middle of all this?! I was so annoyed but thought "whatever as long as it comes out nice I'll be fine" Then it didn't seem like too much time passed and she said I was done. When I got up, it turns out the new tech was again Linda! I was fuming at this point! Again for some reason she did not put any lashes on the edges so it just looked weird. She also finished me by 11:45! Only took an hour when it should've been 1.5 hrs for extra lashes! And it did not look like a sexy style more like gorgeous. And 2 boys were sitting there playing games and talking loudly the whole time and I could not relax. Again this set looked horrible by 2 weeks! I also got a stye! UGH So yeah there goes this place. Im off to find a better place that doesnt treat customers like an assembly line and Jenny barely greets you too. read more