While on a recent roadtrip, (Spring-2026), we saw a Culver's drive-thru outside of Richmond KY. The…read moreclosest one to where we live is two-states away, so we said, Lets's go! This nearly-nationwide Wisconsin-originated fast-food chain has a cult-following for their Wisconsin-originated ButterBurgers© (which are actually steaky-tasting burgers on buttered buns). And for a version of Wisconsin-famous squeaky-when-you-bite-them fried cheese-curds, not quite as sharp tasting (or quite as squeaky) as you would get in Wisconsin, but fun to bite! Well, we were in a mood, and went for their bragged-about shredded-chuck pot-roast sandwiches. I am sad to report that we were underwhelmed. The flavor was rather dull, despite the herb&spice cooking marinade, and the texture was not quite fall-apart-tender the way low-and-slow should come out. The cheese curds were ok. And of course we got the yummy flavor-of-the-day frozen custard: Turtle! (vanilla, caramel, chocolate, and toasted pecan). Aaaah :-p Well, the pot roast sandwiches were not thrilling. And we noticed that the Culver's drive-thru receipt is one of those that only lists the total price, not the price of each item. Why? If we were locals, we could have gone back to talk to them about this stuff. So, overall ok, but we can't 5-star this experience.

The restaurant was smelling and dirty. Food was not good at all…read more The service wasn't friendly or helpful

There was about 8 min wait to be seated, and the place was maybe half full of hungry customer…read morewaited patiently and already serviced customers devouring the delicious BBQ. We waited about 15 min while our waitress chit chatted with another table before coming to our table. We placed our drink and food order at the same it. We also asked if she could clean our table because it was very sticky. She rolled her eyes and said ok. We ordered the Cuban sandwiche and BBQ Cob salad with smoked turkey and egg rolls. The salad was missing the smoked turkey, the cuban was on sourdough and we asked for a bun, we asked for BBQ sauce only and it had mustard and BBQ sauce. The waitress brought out a plate with sliced smoked turkey, no knife on the table to cut it. About 10 minutes later she brought out the correct sandwiche. Everything was delicious. Just wished the service was better.

Ordered on the Sonny's BBQ website and never received my order. Text message sent to me saying that…read morea door dasher would pick up my order. Waited over an hour to eventually get an email from Sonnys saying that my order was canceled. Talked to a manager by the name of David that told me he processed my refund and that I would get it in 3-5 business days. Waited over a week never received anything so called Sonnys back in which they told me I had to call DoorDash because it was picked up by a dasher. Called Doordash customer service got to talk to a very nice lady that got everything straightened out and got me my refund. I would not recommend ordering your food off the Sonnys BBQ website unless you are going to pick it up.

My husband ordered the Chicken dinner from the Sat-Sun special , even tho he had issues with it on…read moreone of our last visits . It came out Dark Brown . He sent it back , our waiter came back with some a little lighter not much , i husband ate one piece and left the rest . This is not A Fresh Golden brown chicken dinner . That poor chicken had to have been cooked in oil multiple times . I order the new Fire side beef with potatoes , carrot and corn . Only 2 pieces of beef maybe 2oz and all veggies were over cooked a mushy .. it was 4:30 on a Sat. I donor like the menu changes at cracker barrel or the Cooking . That fresh cook food they used to have e has been gone for the past year . Today was it. I will not be back to eat at this location .

I just left the Cracker Barrel here in Berea, KY after being totally embarrassed, humiliated and…read moredisrespected by the cashier, Lotti and one of their very rude and totally unprofessional managers, Regina. They treated me like I was a homeless person trying to get a free meal from them. They argued with me about a to go order that I've bought from them multiple times in the past at night. They tried to charge me $13 for the same amount of food that I order from them at least once a week for quite a while now that I normally pay $5 for. They argued with me for at least 7 or 8 minutes in front of other customers, employees and my 2 friends that were with me. I was so shocked by the unprofessional treatment I received from both Lotti and Regina.

10/21/25 I stopped…read moreby Penn Station for lunch and ordered the grilled Italian and a small fries. The food was great and the service was just as good. The restaurant has plenty of seating and very casual. I really love that you can actually see them making the fries fresh right in front of you, seems it is nothing frozen here, which is always a big plus. The sandwich was hot, flavorful, and perfectly toasted. Everything tasted super fresh and satisfying. Definitely a solid spot for a quick and delicious lunch!

Fast friendly service. Food was all good fresh and the restaurant was clean. I will definitely be…read moreback.

Excellent salads and sandwiches. The rewards program is awesome. Customer service excellent. I had…read morea question about the meat on my sandwich and the manager responded to me personally. For fast food, McAllister's does a fantastic job of serving real food. My only concern would be the fact that tables are never bused or cleaned. While the dinning room is very large, nobody wants to sit near a filthy table. Minus one star.

Service and food not as good as it was a few years ago when the establishment first opened!read more

The food is exceptional. The service is great good atmosphere inside great place to either eat in…read moreor order for pick up.

I've heard it said before that if you want home cookin', then eat at home. I normally subscribe to…read morethis belief. It's one reason I don't go out for breakfast ~ I can make a pretty good breakfast at home. No use paying someone to do something I can do. So, going into Jackson's restaurant, a mom and pop restaurant specializing in home cooked style food, I had my doubts. Walking up to what resembled a school cafeteria lunch line only furthered my doubts. And, seeing the sheer number of different options sitting out behind the glass window only furthered my suspicions. Look, I was wrong. The food here is really good. The service is super friendly and helpful. I was so overwhelmed by all the choices I just told the lady behind the glass counter to pick me something. She obliged with a kindness that made me think she knew me somehow. She chose the chicken and dumplings, beef stew, apples, and two different types of corn bread. Now, I thought initially, and she even admitted, that the chicken and dumplings/beef stew mix was a little unorthodox, but that they were both so good I had to try them. Both were fantastic. The apples were awesome. I liked both types of corn bread. When I got up to leave, she called me over to the counter and said that since it was my first time there, I'd get a free dessert. You all, I was too full to even try. The food here is both tasty and filling. I was in Richmond for a conference at Eastern Kentucky University. So it was really convenient to stop by. But I'd say that even if you're remotely close, it's worth a visit. Don't, as I did, judge a book by its cover.

Food and service is amazing !!!! Need in California !! Will be coming back ! Cobb salad is…read moreDelicious and pizza as well ! You can't have anything bad

Came in for dinner tonight. 25 minute wait and it was worth it. There 4 of us and they sat us in…read morefront of the stage. The table started with an order of Fried Pickles. For dinner, we had a couple orders of MG Medium Wings, an order of Boneless BBQ Wings, Classic Buff Chips and an order of Fries. We also got several cups of extra Ranch Dressing. Everything was delicious and service was excellent. They had the IU v Oregon football game on several TV's. We left just before the live music started.

I just came from Arby's. I haven't been there since it first opened. I brought home the 2 for $7…read morefish sandwiches. The fillets were wonderful, they were fresh and cooked perfectly. They were good quality, white, flaky fish. Good job girls!!!

This is the newest addition to the fast food game in Brannon Crossing, located between Wendy's and…read moreCracker Barrel. I ventured in for the first time after a morning of shopping to get a quick bite. The restaurant was bright and clean. I was immediately greeted by the staff as I walked in. When my order was taken, the food was prepared quickly (under 5 minutes) and everything was hot and delicious! I will look forward to stopping by again when I am in the area.