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    Arby’s

    3.4 (5 reviews)
    Closed 10:00 am - 11:00 pm

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    Steak 'n Shake - Butterfinger milkshake without butterfinger

    Steak 'n Shake

    2.3(14 reviews)
    0.6 mi

    Stopped here on our way to the movies…read more The tables are not clean, the bathroom is not clean. There are 3 people working of only 1 speaks English. My frisco melt had one singular thin patty that was so over salted it was disgusting. While waiting for our food, we waited 25 minutes, I ordered an additional milkshake via the app. It took me another 25 minutes and asking two employees for it. It had been sitting behind the counter and no one attempted to deliver or call the name on it. Also, the butterfinger milkshake had less than a spoonful of candy in it. Literally just a vanilla shake I paid $6 for. Overall, I will not be returning to this location. If you ask me, we got ripped off for dinner.

    My kids had never been to a Steak 'n Shake before. I hadn't been to one in years. Not sure if they…read moreare all going to the model at this one, but things they certainly have changed. First, there are self service kiosks. At first I didn't like the idea, but it is pretty easy, and that allows you to remove the tip issue. So I'm giving that a plus. While my bun was still cold, as it must've been frozen and hadn't been heated long enough, I really think the Western BBQ & Bacon burger has potential. Good flavor on that one. You can pass on the chicken tenders. Expensive. Great Value frozen tender quality. Fries are as I remembered. Very thin and crisp. You either love them or you hate them but you know what you're getting going in. Now, going back to the self service, while I liked the ordering, there are other issues that maybe you wouldn't think of with this model. With everyone working behind the counter, anything beyond that area gets overlooked. The tables are not clean. The ketchup dispenser doesn't work. The paper towel dispenser in the restroom is broken, and the room itself needs a better cleaning. I say all that so that you know what to expect going in. It's self service but that extends beyond the kiosks. But I still liked the burger, even with the cold bun. And, if you shop at Sam's, you can get a $50 gift card for $37.50. That's good math. The sad part is that they can be better. They should be better. I'd love to give the place five stars. But even at three I'll probably come back. The employees just need a paradigm shift. I don't even think that they knowingly avoid the area beyond the counter. But they do, and that area is part of the overall experience. Simple fix.

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    Steak 'n Shake - Apparently no one else wants to go there either.

    Apparently no one else wants to go there either.

    Steak 'n Shake - Loaded burger

    Loaded burger

    Steak 'n Shake - Single patty frisco melt

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    Single patty frisco melt

    Arby’s - hotdogs - Updated September 2026

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