Overall (B) It's not terrible actually not bad. I could see why individuals like these burgers. I won't be a regular consumer but I could see why the market exists. I went at 11:30 am and the service was friendly and quick. Went through drive thru. Value (B+) It's a couple of bucks for a slider and they seem to have some great values Service (A) Super fast and super nice. No issues - very friendly Quality (B-) They are okay. I would only purchase because I had a couple and it's been a while since I have had White Castle - like 20 years. But I could see why people like them. If you want an affordable quick fix burger - then this place is pretty good option. Not my thing but not bad. I think that the negative reviews are outweighing the actual more positive experiences. read more

White Castle - Receipt - Fast Food Near Me - Bolingbrook, Illinois

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The new chicken sliders was surprisingly really good. The classic cheeseburger is consistent

came in at about 10:00 at night, worst drive thru experience ever. i couldn't tell if the lady over the speaker taking orders was stupid, rude, or just both. it took a ridiculous amount of time just to order a couple sliders, she didn't tell us the total or to even pull forward at the end and every word that came out of her mouth was short and said with an attitude. it was mental torture trying to talk to her. you could also hear the workers screaming and messing around in the background through the speaker. when we pulled around the line took forever. the car in front of us was honking at the window because they messed up their order and had to redo it. when we finally got to the window it was a different lady, nicer, but she told us they were out of orange fanta. we didnt orange we ordered grape but whatever. we got our order after 20 minutes finally in two seperate bags and were missing the parm sliders we had ordered. we had already pulled out at this point and were not waiting back in that line. so not only did we have to deal with horrible customer service and a unnecessary long wait time, our order we had paid for wasn't even all there. get some better workers, will not be returning and i've been coming to this location for years. read more

Went here pretty late Saturday night with some friends and ordered quite a large order of sliders, fries, and drinks using the drive-thru; the total was ~$80! The staff was very friendly and explained that our order may take 10-20 minutes to prepare our order, due to short staff. The staff produced our order in ~10 minutes after we paid; all the food was hot, fresh, and delicious! I will definitely be returning here, if I find myself craving White Castle in Bolingbrook! read more

#85/2022 Another whitey one bites This one here in Bolingbrook it's been back and forth even by the reviews sometimes it's really good sometimes it's really bad. I came in it was very good. I was doing some shopping not too far away and I decided I wanted some sliders so I slid on in and got my favorite a number two. Two double cheeseburgers I hold the onions and just leave the pickles, ordered up fries requested no salt a cup of cheese and a Diet Seagram's ginger ale my usual for the most part. employees were very cordial and friendly very professional today even with an impending storm coming. I noticed when I put my coat down waiting on the fries to get done with some of the tables were kind of filthy so I asked if she wouldn't mind wiping one down and she came out and did the whole dining room promptly always a good sign. And I found one of my coffee cups I've been looking for since they rolled out this new promotion this year. The one that said Long live sliders I wanted the sort of teal color and I found it seven bucks no biggie. I don't know I was very impressed and this one is definitely running above average on my visit so hence the four stars keep up the good work read more

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I haven't been here in years. Wanted to check out this establishment on a lunch break. It's an older establishment and it's got alot of older designs which I like. This location is big inside! There's ample amount of parking as well. I was greeted by Bill who took my order, really friendly guy. Staff here is great. Though I am saddened that the 12 piece chicken ring special was gone. There number 5 special I ordered was phenomenal. Great service. Great food. Will definitely come back! read more

White Castle - a man working in a restaurant - Fast Food Near Me - Bolingbrook, Illinois

The staff was very friendly and accommodating and the burgers are just as I remembered as a young boy. The tables and the seating area were all very clean like a restaurant should be. The drinks were made just right in the dispensing machine. Classic burgers! read more

I am from a Midwest State where we do not have White Castle, I normally would never review a fast food place, but because it is new to me and an Icon I had to give it a try. Welll OMG this is horrible, Seriously what do people see in this. hard stale bun, cold meat that cant even melt the cheese. Bitter chalky chemical after taste. Gross on all levels. Of course my order was not right. Why did I even bother. I thought the microwaved store version was bad and the Fast Food Restaurant would be better, man was I wrong. read more

White Castle - Fast Food Near Me - Bolingbrook, Illinois

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I've been craving white castle since I live on the west coast. I was happy with my fix once every couple of years it's not a bad deal.

Pretty good and filling . I've enjoyed this location's food for years now, and they don't disappoint. Hard workers that need more gratitude. read more

White Castle - Burger and chicken rings - Fast Food Near Me - Bolingbrook, Illinois

Horrible service!!! horrible food!!! there is a woman at the drive thru window that seems not to understand english the whole order was wrong!!!! read more

consistently the longest drive- thru wait times in the fast food industry in bolingbrook illinois!! with no sense of urgency whatsoever!!!

To be honest, this location is really good! I live in the neighborhood and I work from home so when I'm craving a good slider and some cheese sticks this is my spot! My only negative comment is that they rush you to order and I hate it! What the owners need to stress to the employees is that rushing someone to order only makes you not want to come back! Not to mention, it stops you from ordering anything else. The whole point is to make profit, but if you are being cut off every time you add an item "is that it/or is that all?" Keeps the order to a minimum. And please let's be clear, I'm not cheap and I'm college educated, and I love the Castle so my orders could be big even during my lunch break. Please stop rushing your customers. I will say that everyone that I have come in contact with is super nice so whoever does the hiring here does a great job! And FYI the most important part is that the food is always AMAZING!! Fresh hot and good! read more

Great food for the whole family! 2 #8 meals gave us 20 sliders with cheese, 40 chicken rings, and 2 sacks of fries. Everyone was happy! Sliders were perfectly steamed. read more

White Castle - Slider with cheese - Fast Food Near Me - Bolingbrook, Illinois

Horrible! Just Horrible! Got in from out of town. Stopped there around 9:50 PM,. Ordered 2 double sliders and small fry. Got home, the meat was old and hard!! Whatever they fired those sliders and fries in was old grease. Just nasty. Had to throw it all out. You don't serve customers that crap!! Its like it has been sitting out all day and just was hard, old and nasty! No wonder White Castle is going out of business. Use to be a really good restaurant. read more

Not gonna lie, I love me some White Castle and this is the first one that has ever gotten my order correct. Twice! Yep, you read that right, two times!! I'll eat just about anything White Castle but when my order is correct, it's a good day. read more

You know what? I don't care what the reputation of White Castle is - it's good food. I mean, if you're too worried about it being too greasy and stuff, I'm sure the dysentery that follows will actually take care of all your concerns. Just kidding!!! Honestly, the food here is absolutely on point, and the people working here are super nice. The only concern for me is that they take forever. Yes, I understand that they make no promises like McDonalds to get your order to you in a certain amount of time, however, I think it's important in this day and age for fast food places to actually be...fast! Other than that, no complains....especially given that they actually have great vegetarian choices!!!! read more

They strategically placed hair in my fries because I asked them to be remade. My fries weren't even hot, they were like warm. Please check your food before eating from here read more

First when taking my order it was rushed and they messed up my order 3 times. I asked for Strawberry Lemonade and they gave me a smoothie. Also I asked for Honey Mustard and Barbecue with my Chicken Rings they gave me all Marinara sauce. This service was not good. I won't be returning to this location. read more

Dear owner, this is the worst run establishment I have ever been to bar absolutely none. you are losing money hand over fist, as people are giving up and leaving in droves. I suggest you do an anonymous drive through run one night. you will be horrified for the full FORTY MINUTES you sit in line waiting for your order (even with only three cars in front of you). Do better or close. read more

We went inside to eat in. After placing our order we finally received our food 30 minutes later. Unacceptable! Not even an update on our order from the staff as we waited by the counter. There were only 3 workers. It appeared they were focusing on drive-thru customers. Other dine-in customers also waited this long. I'm not exaggerating. The dining area had dirty tables, the floor was sticky, there were no napkins, and the bathrooms were filthy. At least the garbage was tended to. With the limited staff, management should have closed inside dining so the store could focus on drive-thru orders only. I'm extremely disappointed. I will never go back to this White Castle again. I'll go to the White Castle in Downers Grove instead. read more

20 chicken rings = $5.49 12 chicken rings = $2.99 I thought you paid less per piece when you order more but not in this case! Is White Castle aware of this? This could be a training opportunity... Sincerely, White Castle Lifer read more

White Castle - Fast Food Near Me - Bolingbrook, Illinois

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Ordered a jalapeños double cheese burgers got a impossible burgers my cheese stick was ice cold won't come back waste of money

It's White Castle, therefore it rules! Seriously though, this location is great. We went thru the drive thru to pick up sliders, mozzarella sticks and chocolate shakes for my daughters after a doctor's appointment nearby. Location is easy to pull in and out of with plenty of parking and is nicely kept on the exterior (I'm sure the inside is as well). The woman who waited on us was super friendly and made sure our order was fresh, hot (except for the shakes) and correct. What more can you ask for? read more

The restaurant was fairly clean, but the air conditioning had clearly seen better days. The salt in the salt packets was all clumped together, and you could feel the humidity in the restaurant. The burgers were freshly made, with plenty of onions, the way they should be. There was a slight delay in our order, due to a Crave Case going out in the order just before ours. The pop machine was a little grungy. All in all, a less than average White Castle. read more

Walked in to order for a group, very nice people. Didn't give us our paid for fish sandwich, but we'll survive. Rest of our order was fine...gotta get some sliders when visiting the area! read more

Fucking idiots that's all I have to say. I ordered six white castles with everything. How do you fuck up a white castle hamburger. Well I will tell you, they did not put on the white Castle sauce, it was just onions and pickles that's it. Fucking people can't do their jobs. And they want more money. read more

This was my first time ever going to a White Castle, and even though my expectations were low, it wasn't overly impressive. Everything from the food to the service left much to be desired. Starting out, I had to give the cashier my order 4 times before she got it, and she still had to call to ask for help. I ordered a number 2 combo without pickles, and added on a crispy chicken slider. The food was up quick and hot, so that was at least nice. Here's a breakdown: The burgers: basically slider-shaped cheesesteaks. One still had pickles on it, despite telling her during all four of my orders that I did not want pickles on there. The crispy chicken was surprisingly good. It was crispy, with just the right amount of toppings and breading. It was actually my favorite thing from the whole evening. Crinkle cut fries were ok. They were small, a little over cooked, and borderline hard. French fries are my absolute passion, aside from tacos, and I have to say these were pretty disappointing. Overall it wasn't a stellar experience, but then again it is White Castle in this is most likely the norm. I would be willing to try them again in the future to make sure this wasn't just a one-off since this was my first time going to one. For now however, the review remains at two stars. read more

Worst restaurant they ply to much. I be waiting in line for like 1 hour last time I got some fries ON LINE and they made me go wait in the corner. SMH read more

Stopped here while in town just to see what the hype was about. Burgers were okay. Service took forever at the drive thru. Now I can say I've been I guess? read more

the workers here are bad got old hard burgers tonight, never again i am completeley done with white castle in bolingbrook....also waited 1 1/2 hours in drive though... if you are reading this dont stop keep driving TRUST me you have been warned read more

Lorri went above and beyond! We truly appreciate her graciousness! Our food was delicious and fresh. I live in Texas and can't wait to go back!! Thank you Lorri! read more

Usually they're good with their food, but today the service was absolute garbage! I got the wrong drinks, my order wasn't made how I wanted, I was missing food items, and the food was cool. Only my fries were correct. I should have just ordered from a different fast food place. So disappointed... read more

Great service and they do a great job of providing quality White Castle sliders. Such a nice group of people who made sure my order was super fresh! Love this place! read more

This was my first White Castle experience. I used the drive thru. I had to say my order several times, finally I got tired of repeating it and just said okay. I just wanted a #1 combo with a soda. I ended up with a #1 with cheese and a HI-C because whoever was on the other end couldn't understand me asking for a coke. Once my order was complete, the guy said "pull around". I sat at the first window waiting for someone to come, then finally someone waved me to pull to the second window. I still had to sit for a few minutes. Finally paid and got my food and they forgot my drink. I sat and waited and tried to wave down a person that would look in my direction, finally got someone to hand me the drink that was sitting in the window. When I got to my hotel to try my food, which is 5 minutes away, fries were soggy and really cold and no salt. Burgers were still warm and tasted good. Not exactly what I had in mind when trying White Castle for the first time. read more

White Castle - Fast Food Near Me - Bolingbrook, Illinois

I guess this White Castle used to be bad, but today it is honestly the best one that is near me. I live in Aurora and I won't eat White Castle unless I'm at the one in Bolingbrook, there food is always hot their onion rings are the best in the area and this specific White Castle is really out doing the others! My only complaint is that sometimes their soft drinks seem a bit watered down. But overall I would say that recently this White Castle has probably the best quality compared to MOST of the others!! I encourage you to try this one out for yourselves. read more

So I should have known when I pulled into the drive through what I was in for. It was 12:10 on a Wed. Peak lunch rush every where else but.......White Castle Bollingbrook. Ordered a very simple double cheese burger & a medium chocolate shake. Then the woman in the little box said, "would you like something to drink with that?" I replied the shake would be my drink thanks. To make matters worse I got a vanilla shake. I was just too affraid to say anything. So next time I get that craving for White Castle I'll make sure I'm really drunk like you're suposed to be when you get White Castle. Oh yeah, I don't drink. These are the people that are demanding the minimum wage be raised. read more

Repeated my order several times and got everything wrong and missing items..cashier at the time to pay a young man with a tattoo in his face that made me think if the way that they made the food was clean or not. Very poor service it is so sad that managers do not have acknowledge of their job when they hired people or to control their restaurant. read more

They left out my chicken rings after I got all the way home... I called back and it literally took forever for them to answer the phone. The woman told me her name, apparently I heard it wrong. Today I went to get my chicken rings & he kept saying in the speaker if they didn't have my name down they can't replace my order!!! The manager NEVER asked for my name. I did get my chicken rings that I paid for and didn't get... but it's like they didn't wanna give them to me... I love White Castle food but the service SUCKS. Never wanna go back until they have decent employees.. read more

I was missing 1 item out of the three I ordered so I went back thru the drive thru and they messed up again by giving me the wrong item. I just gave up and ate what they gave me even though it wasn't correct. Also very slow. read more