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    White Bluff Resort

    3.5 (2 reviews)
    ModerateHotels

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    12 years ago

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    Anderson Creek Cabins - The Raindrop Spa massage - is a 1 Hour essential oil deeply relaxing & therapeutic massage

    Anderson Creek Cabins

    (12 reviews)

    $$

    We stumbled across this place online. I don't even know where to begin. Best vacation we've had in…read morea long time. We got so lucky to have a bunch of rain before our stay and the kids played in the creek all weekend, chasing frogs and crayfish. Waterfall was incredible. Cabin was super clean, with great amenities we didn't expect - just perfect. The owners were over the top sweet and even texted us pics of the kids playing in the creek. Of course we did the Fossil Rim trip and Dinosaur Valley stop while we were here. We will 100% make this an annual visit.

    We have stayed at these cabins for years now and never had any issues. However, we stayed last…read moreweekend and there was a terrible storm Sunday night that knocked out power to the entire town overnight.We spent an uncomfortable night without power (hot) and being woken by the beds creaking loudly every time someone moved (bathroom door squeaked as well). The storm damaged the roof and shingles were everywhere the next morning. I filled out and left a comment card the next morning letting them know that the night was not the best due to no electricity, etc and also mentioned my frustration with being charged extra for the kids (which had not occurred the last few years). I did suggest they add a backup generator. I was a little irritated as we spent $191 a night to be super uncomfortable and not sleep. However, I did not ask for a refund, include anything personal in my comments, or post anything online. We left the cabin that morning after making sure (by flashlight) that it was clean and we had all our belongings. As always, I made sure the dishes were done, trash taken out, and bundled all used linen in one spot. We left the cabin in good condition. At 3 that afternoon, I received an extremely disrespectful message stating that my comments on the card were "irrelevant" and that they had people waiting in line to book their cabins. The owners went on to state that I was being put on a list of people not to rent to ("...which only includes scammers and those who abuse our property"). Then they stated that the main mattress was ruined and soaked with urine. As we do have a 5 year old (who doesn't wet the bed at all usually, but hey I guess it could happen), I stated that we had no idea the mattress was wet but I did not argue and was willing to pay for mattress cleaning. HOWEVER, they went on to say that the cabin was left in "atrocious" condition and that they had to pay their cleaning lady 3x the normal cleaning cost due to the need for "heavy duty cleaning". This is when I realized something was terribly wrong. We left the cabin in very good condition with no known issues. I queried as to what was wrong with the cabin and was told that there were "stains everywhere, pee all over the bathroom, and then the soaked mattress". They even went on to say they had "never had a cabin left in this condition". I knew at this point that something was off. I asked for specifics on stains and the "liquid in the bathroom" and asked for pictures. I received no response. When we got home, I checked my 5 year old's pajamas and there was no urine or urine smell on them. I texted the owners back and inquired as to whether the damage sustained to the roof (shingles were everywhere!!) might have caused a leak which led to the ruined mattress, stains(??), and the liquid in the bathroom which they claimed was urine. I again received no response. I then stated that they make sure to charge my credit card for the damages separately as I would be disputing them...which I currently am. This is the most bizarre situation I have ever experienced. I can't decide if this is retaliation for the negative comment card or if they really did experience roof leakage (which they think is pee??!!). Not to mention the extreme rudeness and I professionalism of the texts zi was sent. Needless to say, this is our very last stay here.

    Quality Inn - front drive

    Quality Inn

    (29 reviews)

    $$

    I stayed here because of the reviews and I was not disappointed. I have zero complaints about this…read moreplace and was pleasantly surprised. It is an older hotel so don't expect a new one, BUT it is really well kept. My wife is a clean freak and the 1st stop is the bathroom to inspect. The room was remodeled and it was done well, attention to detail could be seen. The room was also very clean over all. The breakfast was simple but the eggs, biscuits and gravy seemed to be actually homemade, can't say one way or another but they seemed to be better than say other chain hotels that serve similar breakfasts. They also had the waffle maker that the chain hotels have. This is a two story hotel with no elevators, just stairs. So overall we will definitely stay here whenever we are in the area. Give it a try you will not be disappointed.

    They started remodeling on a nearby room before 9am. When I called the front desk about the noise,…read morethey said they would have them stop. 45 mins later it started again. They claimed the crew left and wasn't there, but the drill and hammer noise said otherwise. They never stopped the work and it made it impossible to sleep. Not good when working a night shift! I could only manage 3 hours of sleep before they started banging away. They shouldn't book rooms near a room that is getting renovated! They did give me my money back, but I was unable to find another hotel to check in at 10:30am, so I had to try to sleep in my truck, which didn't happen. Absolutely no forethought into their actions and it was a total bust. Definitely not going back. It was a horrible experience.

    White Bluff Resort - hotels - Updated May 2026

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