David is amazing with his work and super patient! We've been coming here for family photos and…read morerecently were here for our valentines mini photo shoot. A bit pricey but well worth the price!

Misleading name and website. My understanding was that this was a clothing boutique. I showed up…read morewithin store hours to find it's actually a photography studio with a QR code that says "scheduled appointments only". I'm sure they do a lovely job, but I with their online presence was a little more accurate.

A great store with a wide variety of products. Some items are extremely reasonably priced, and some…read moreare brands carried by Nordstrom. I love the range. The staff is always very helpful and nice. Nice jewelry, too. A real bonus is that they GIFT WRAP. Not just a bow on a box, but you choose from nice wrapping paper, and it comes with ribbon and a beautiful, curly bow. It's my go- to place for gift buying. And it's super convenient. I really appreciate this store.

I purchased a shirt at McCaulou's in Lafayette, and a week later attempted to return it at…read moreMcCaulou's in Orinda. The shirt was never worn, tags still attached, receipt in hand. The salesperson would not accept the return or exchange because the shirt "didn't look familiar" to her. Umm, excuse me...? I returned the shirt in the Lafayette store and the salesperson said that what I was told in the Orinda store was completely untrue and inappropriate. All returns are accepted within 30 days with a receipt. Would that have happened to someone of a "lighter hue"? I doubt it... Yes, I'm a Black woman. Needless to say I will never frequent McCaulou's again.

After finishing a prior appointment, I went into the Woodfield Mall in Schaumburg Il to pick up…read moresomething nice for my 7mo granddaughter. I was sure I could find something at Janie & Jack that I'd like. Unfortunately I was VERY disappointed. There were some "cute" outfits, but the fabric was horrible. Very stiff and I will say most likely very uncomfortable for the one wearing. On top of that, they are selling these outfits for over $50.00 each. Personally, I will pay that if it's worth it To say I was disappointed is an understatement. Ended up at Nordstrom where I found something I was happy with and comfortable for baby. Do not shop at Janie & Jack. Such a rip off!! Janie and Jack won't see me again.

This store has beautiful baby and children's clothes. They are high-quality and top notch in…read moreworkmanship but realistically, who can pay those high prices for clothes that a baby might wear only once or twice before he or she grows out of them? We received a gift that the baby had already grown out of before we could even take the tags off, so we decided to exchange it for something else. Wow, I was astounded at the high prices, but yes the clothes are so cute and stylish and well constructed. Knocked off a star for being so pricey and they could be a little friendlier if they wanted to be.

And for this five-star rating McCaulou's can thank the wonderful Ladan in the men's dept. who…read moresurely went the extra mile scouring your inventory for a nearly unobtainium blend of size and color. Treasure such unstinting employees as Landan, who would do any organization proud. This thoughtful woman surely went the extra mile. Anyone long in business knows people are quick to complain, slow to praise. So please let my words of appreciation for Ladan serve as proxy for all the other McCaulou's customers this woman has helped but who never bothered to thank her, and you, for having such terrific people.

RIDICULOUSLY OVERPRICED. Convenient store in terms of location because it's in a strip mall, which…read moreis why I've shopped there. But their prices are astronomical and today did it for me. I won't shop there any more. A toy I bought there today for $45 costs between $19 (Target) and $23 (anywhere else). Double? They mark it up double? I've known I pay more for convenience but twice or more is over the top greed. I like supporting small businesses but not when they rip me off to that excess.

I decided to give the store another chance, about eight months ago and then again this week. Both…read moretimes I've been in, two different sales people have not even acknowledged me. I was actually very interested in a fairly inexpensive piece of jewelry, but I just cannot support stores that have no kind of customer service ethic or are not welcoming in any way? Its actually kind of awkward to be the only person in the store and you're ignored. Just feedback for the owner if they are interested. I would love to shop local as well to be clear, I am always forced back to big stores because I am actually welcomed and asked if I need help.

I popped in this store having spotted it in passing at lunch and so glad I did …read more It's a really pretty store full of beautiful clothes, accessories and beauty items. I purchased some perfume but ended up going back the next day to buy another after I ended up loving one I had tested and it was an experience I will not forget. We were on the way to drop off our oldest at College which though exciting- is a tough time for parents! The lady who helped me - Ruth - was amazing and could see I was a bit emotional; and told me if we ever needed anything, being so far away, to know that she was there as she knows exactly what it is like! It was just such an amazing gesture and lovely to know there are people like Ruth in their world. I will continue to shop here, especially that we will be back in the area so often and just want to thank the store and Ruth in particular, for an amazing experience

This location is great and the staff were sweet! I love this location because it's convenient with…read morethe other stores around. However, I just don't like coming here during their sales. It's beyond messy and hard to look around. They should definitely have a couple more people to help out with organizing the store and making sure things aren't all over the floor. I know it's a busy time and it's hard to keep up but the Pleasanton Zara seems a lot easier to shop at and a little bit "cleaner".

If I could give negative stars, I would for the awful service! A lot of improvement needed and…read morebetter CS training. After standing in a long line to the cashier, I asked the lady cashier for a stock check because the shirt I got had loose threads and no other size on the rack. She found one and they need to get it from the stockroom, which would take additional 5-10min. She gave me instructions to pick up the item at the front of the store, on the Collections rack. I thought I could purchase the shirt and wait for it at the front...but no she sent me away. (I didn't understand why I had to leave the cashier after waiting in a long line, pick up the item I was trying to purchase at the front door area, then go back to the cashier again to purchase the item. What a weird process! Never experienced this with other stores.) I had to reiterate, that I just lined up for 10min and I don't want to have to line up AGAIN. She said, "no, you don't line up again. Just go to the side(front of cashier), and WE'LL take you IN FRONT of the line." Ok, I thought that was fair. I left and waited another 5min-10min for the replacement shirt. Walked back to the side of the cashier, front of the line. There was a different cashier, 1 person in line for purchase, and 1 person to the right at Return/Exchange line. The Cashier didn't acknowledge me when he saw me(like "do you have any question, or I'll be right with you.."). When he finished with a customer, I approached the cashier, explained that I picked up the item from stock and I was told to come back to the front of the line. Then he told me with an attitude that,"you just got here and I need to help the person in line." I further explained that I was at the cashier earlier, but was told to leave to pick up the stock and return to the front of the line. He said, with an eye roll, "well, I didn't tell you that." So I stood in line again, and waited for the 3rd time! When he finished with the customer, he wouldn't assist me, and called the other person in line for returns, avoiding me. So I stepped closer again to the cashier, asking for assistance. He moved away from me to use the other cash register, took the other customer, and told me why he wouldn't assist me, "I don't like your attitude." I was surprised..and I answered back, "you don't need to like my attitude, but you guys should know how to follow your "OWN PROCESS AND PROCEDURES." (It's ashamed that you employ a person who can't deliver professional service, who needs more training to follow Zara's OWN process!!!) Maybe if I was instructed to go back in line after waiting for the replacement stock, I would've decided then if: 1-it was worth the wait to go back in line again 2-additional wait time for a replacement stock 3-or purchase the shirt I originally lined up for, but live with the poor quality of loose threads on the seams and collar. I would've went back in line, in peace, and not be harassed by your own employee. No wonder, you guys have 1.5stars on YELP! It's embarrassing. If more customers shopped online, you're jeopardizing the dying practice of professional customer service, and corporate could close down the store, and jobs would be on the line. I'm in customer service so I know how it is to properly treat a paying customer.

Great store with cute kids clothes and good prices.staff was friendly and helpful. Always a nice…read moreshopping experience thank you

Since becoming a mom...this is my favorite place to shop for my kids clothes. Great selection,…read moresuper organized and the staff is always friendly! Great sales too!

I'd walked by this boutique 100 times and never stopped in until a few weeks ago. I was kicking…read moremyself for waiting so long to check it out because it's a true gem. They carry a broad range of items, both in terms of styles and price points (e.g., ranging from Steve Madden to Zadig and Voltaire and everything in between). They also carry a ton of jewelry, accessories, candles and more. It's the type of place where you could easily spend a solid hour sorting through the racks to find hidden treasures. They make great use of the relatively small space, which is awesome in terms of having so many options to choose from, though it can be a little difficult to sift through the tightly-packed clothing. Thankfully the staff is very friendly and will help you find whatever it is you may need. One thing to keep in mind is that they have a seven-day return policy, and returns are for store credit only. P.S. Zahra is also a hair salon. I haven't had my hair done here, but what a fun idea to get glammed up from head to toe in one store.

Amazing clothes. Great service. Great assortment of dresses and t shirts. If you want to look…read morestylish... go here!