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    Wheeler's Auto Service

    4.8 (4 reviews)

    Services - Wheeler's Auto Service

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Wheeler's Auto Service Photos

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    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

    (353 reviews)

    If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    Columbia Auto Collision Center - Next day the "new" compressor has completely died and can't receive power even when grounded. I'm sent to a different shop.

    Columbia Auto Collision Center

    (88 reviews)

    I had a great experience here! They were super friendly from the time that I called, and were able…read moreto get me in to look at my car, tell me what I needed, and set up the appointment for my repairs within the next couple days. I had been having an issue with my car for over a year! And Mr. Eddie was able to fix it in one afternoon. Upon further inspection it did cost more than the initial quote, but I wasnt surprised with a years worth of damage. Also he called and confirmed and let me know before he started working on my bar. Also, Eddie gives out candy bars! I will be coming here should I need any other services done in the future.

    TLDR; Eddie was highly unprofessional during this process, ignoring my concerns and making light of…read morethe situation. Screenshots attached. I needed a compressor replaced and needed it quickly as I'm active duty Army and was on leave the next week to drive my family down to South Carolina. Despite multiple promises over 4 days that my car would be ready in time, it was not. I had to spend a lot of money on a rental vehicle and my car now has problems it didn't have before. On 10 July I called CACC to say my A/C was blowing hot air. Eddie said to head over and I'd be seen right away. The address on Yelp was incorrect (it was their old address 15 mins away). When I made it to the right building they acted like it was weird to get a walk in, they didn't know how much an estimate costs and seemed not to know what to do with me. I should've left then and I'll regret not doing so forever. I said I needed to be seen immediately because I'm going out of town soon, so if they didn't have time I would need to go somewhere else. This is the first time they lied to me. The receptionist kept telling me the mechanics couldn't figure out what was wrong. This went on for two hours. Finally she says I need a new compressor (it wasn't getting any power)- that is the very first thing you would look at for a broken A/C so that tells me they were lying to me that they were looking at it just to keep me in the shop. She promises they can get the part the next morning and have it ready for me by late 11 July. After some back and forth she offered to let me take one of their vehicles for the day, but when I got inside it was filled with trash, loose change, and the dash light was on. I gave the keys back right away. Every day for the next 4 days they told me it would be ready the next day. Continued lies about OTHER issues with the vehicle, but none of them were well-explained even when I asked for specifics. Eddie would say vague things, "there's a hose issue; there's blockages; it's dirty" but when I asked exactly what was being done he would say not to worry and blow my questions off. I am fully confident they did not touch my car and were lying to keep pushing off working on it. For the 6 days they had my car it equaled 4.5 hours of labor. No other work is listed except for replacing the compressor and refrigerant. I pick the car up on 15 July. A/C is slow but turns on. By the next day it died completely again. Eddie says I can't take it to his shop because it's conveniently under construction. I'm sent to a different mechanic who tells me the compressor is completely dead and he sees no other work having been done. I tell Eddie this and do not get an answer until I push him for a resolution. I am forced to bring my car back and have to shell out the money for a rental car to drive the 8 hours down to South Carolina and back. I sent Eddie the cost of the rental car but he did not try to compensate. Eddie blames whatever he got the part from for being a dud. I see on Google Reviews that a prior employee accused him of using bad parts to cut costs, I'd say this supports that accusation. When I show up to drop my car off the second time, directly before picking up a rental and driving 8 hours (now losing a day off my trip because Eddie ignored me the day before), the office is locked. They knew when I was coming. Luckily a mechanic came out another door and took my keys when I explained. I picked my car up for the second time on 22 July. Eddie is not there. Receptionist Debbie says the mechanics mentioned something about a loose wiring harness but she drove it around for a while and it "seems fine". I said you can't tell me there's a problem maybe but you don't know what it is and you didn't notice anything as a non-mechanic. She says the wiring harness was why it didn't work last time- I explained to her I know that isn't true because the OTHER mechanic I went to couldn't even get it to accept power while grounded, so there's another lie. Lo and behold, my car now has wiring issues every time I turn it on, with the Lane Keeping System malfunctioning at start up. I absolutely refuse to bring my car back to this shop and will be paying even more to have someone else fix it. I don't lie, I don't need to, so the owner can say what he wants to this review but it only reinforces the unprofessional from this business.

    Wheeler's Auto Service - autorepair - Updated May 2026

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