The burger and fries were hot and fresh. The staff is always friendly and helpful. The building is a little dated/old. The stuff do there best to keep it clean. read more

Fast fresh and friendly! We make this place a daily staple every annual visit to Texas. The potato egg and cheese taquito are my favorite!

Waited 20 mins in line just to get told "30 minutes for all food" ??? Odd, regardless of the time of night.

genuinely the worst fast food restaurant i've been too in my life. i have probably been here more than a dozen times and every single time i come at least one thing is missing or made incorrect. DO NOT COME TO THIS WHATABURGER!! there are 2 other perfectly fine restaurants a few minutes away, they would probably be better off shutting this one down. read more

The food and service is great! Their ac is leaking it's causing weird looking color on the ceiling not sure if this is mold.

So I ordered a custom breakfast burger with no meat and bacon Just egg and cheese and hashbrowns and when I got it they put all the meat in it .. They did however get my egg sandwich correct and took out the meat from that one but the breakfast burger was a miss And the gravy container was smashed in the bag and busted open Also I was so sad because I was so hungry and couldn't wait to eat but then sadly could only eat one of the meals at the end of the night read more

See all

If you want to sit around and wait for these morons to make your order incorrectly, this is the place. Lived here almost 10 years. Between this one and the Whataburger by 287/farley, they're both bad but the other one is better. Have never, in ten years of coming here, had my order correct the first time without waiting for it to be fixed. read more

35 minute wait for a #13.. they said it would be 6-7 minute wait for fresh tenders, 25 minutes later they finally started cooking them. Was there for 40 minutes total ordering and waiting while the ghetto kids played around behind the counter. Enjoy cleaning the spit off the windows yall. read more

30 minutes in the drive thru. Ordered bacon egg cheese biscuit. All I got was a bacon biscuit. Should have checked before I left but sucked a simple order! 30 minutes for that!! read more

Whataburger - My bacon egg cheese biscuit...... - Burgers Near Me - Waxahachie, Texas

Been in line for about 10 mins, my truck turned off that's how long I've been stuck in line for. I haven't even paid for my food yet. Service is trash the employees couldn't care less. I get it, it's a minimum wage job but the food is already expensive.... Almost $20 for a meal for one person, and on top of that it's going to take forever to get?? read more

They charged us for water and it took 45 minutes to get our food and it was incorrect!!!! It was very dirty not clean I don't remember this whataburger!!! read more

just a good texas hamburger the way its supposed to be. perfect soft bun, perfectly cooked all beef patty, with mustard and onions

Worst customer service ever!! Went inside to order a simple burger, the cashier acted like I was the worst person on earth and giving me dirty looks and rolling her eyes. Not repeating my order or even acknowledging the fact that I order. Will never come back here worst experience ever!! If you don't want your day ruined don't come here. read more

Food was alright bugs inside the restaurant made me loose my appetite took long to take my order out read more

Whataburger - Cockroach - Burgers Near Me - Waxahachie, Texas

See all

Greeted with kindness and smiles from moment walked in. Food was cooked well, location was spotless and tables were kept clean as well as drinking area, trash cans and floors (thanks to Jared- very hard worker). Our cashier Lorraine was amazing and our hostess Terina was outstanding with her connectivity and customer service. Met the mgr on duty, William and he was super friendly and customer oriented too. Excellent visit! What stood out the most was the customer service- it's hard to find people that know and present true customer service. Will definitely keep this location as our home Whataburger! It was an exceptional visit all from the moment we walked in till the moment we left. read more

Damn i had a good ass meal here, burger was good and the service was great!, its calm to at night; shout out to paul baker

The food here is good and they treat everybody like their family everybody the owners and everybody and are they treat like family and they treat veterans very good read more

Crispy crunchy burnt hash brown! Disgusting! Will never be back here! Line is always long for crappy food! read more

Whataburger - Crunchy hash brown - Burgers Near Me - Waxahachie, Texas

By far the worst experience in any whataburger . The bathroom had more pubic hair that toilet and looked like a chia pet. That along with a gallon of urine on the floor and over 10 dead roaches makes me want to pass on peeing let alone eating there . Gross and no care whatsoever ! read more

Order was taken incorrectly and the cashier didn't know how to fix it until her manager came over. We had to clarify multiple times what we wanted. The wait was around 15-20 minutes and no one was in the store ordering until about 10 minutes after we did. The fries were unbelievably overcooked. There were also flies and gnats bothering us at the register and table. read more

whataburger is one of my favorite places and every time I go there I get a number 2 meal. Always good

Only give 1 because 0 isn't an option. I've eaten at this location since 1991. The service is $hit. The food is $hit. The restaurant should be shut down, the staff fired all the way to the GM. All 3 locations in Waxahachie are not with visiting. The other 2 are a 30 min drive thru wait minimum. This location will not give you what you ordered. Tonight I ordered the BLT on Texas toast....I got the BLT on two pieces of soggy bread that was not Texas toast. It will be a long time if I ever eat here again. read more

Very poor service at 2:00 PM on a Saturday. Ordered two Jr Whataburger combos - on with grilled peppers and onions and fries and the other with onion wings. Took 15 min to arrive with 3 orders of fries and no rings. 3 pepper slices and 4 small pieces of chopped onion on burger. Buns were dry. Won't be back. read more

Stopped inside to check out the breakfast menu. There was one other customer ahead of us that came in with a pick up order that was missing hash browns. The young girl at the front just looked at the lady- went to go get the hash brown and just threw it in the customers bag and the customer left. The young girl leaned on the wall by the register. She saw us and yelled out, "Armando! Fingerprint!" Then I guess it was Armando that came over to the register and put his finger on the register so she could take an order. The young lady remarked to Armando, "greasy hands. You made the screen greasy". And a different young male worker came up to the young lady and they started pushing each other. I looked at my husband and said let's go. We're not eating here and we left. We were never greeted by anyone. No one said anything to us. Everyone here this morning at this Whataburger needs re-training in customer service skills or be fired for being ignorant. Customer service is everything-especially if I am spending my money. And this Whataburger lacked customer service. Do not go here. Management /owner reallly needs to step up and know what is NOT happening at this location- which is nothing. read more

Service is terrible expect a long wait and an incorrect bag of food once you finally get it re-staff this terrible restaurant

This location is definitely sub standard. Window attendant was spitting out of the window onto a area directly under the service window with an abundance of trash that looked as bad as the service. Me nor my family will ever order from here again. After I brought the two above mentioned things to their attention I was then told by an employee that I was rude and she shut and locked the window. Zero accountably, no customer service skills and overall unsanitary. I do not recommend going here during the night shift ! read more

The SLOWEST restaurant in town. With two cars in front of me I was waiting in line for 30 minutes. Completely and totally ridiculous. I don't know how they can call this a "FAST" food restaurant. read more

Worst Whataburger ever! Always take forever and don't expect to ever get your order right! Every single time it's wrong and something is missing. CLOSE THIS LOCATION! read more

Terrible place to eat!!! I placed my order with a kiddo named Jeremiah who was happily visiting with his friends. The register didn't work, so he went somewhere else to charge me. I get my order and realized there are no napkins, do I tried to get someone's attention, I had to use my teacher voice for Jeremiah to stop visiting with his friends and get the napkins not without Jeremiah giving me a dirty look because I interrupted his conversation with his friends. I finally get papertowels, tbe one you find in the bathroom to dry your hands... seriously!!! I now know why that particular wataburger is empty....it appears that very few places in Hachie provide a good service...I am glad there are other places in nearby towns to eat. read more

Doesn't look like to exceptional of a location, but one day I was really craving a Texas grilled burger. I popped in for a number 2 with cheese & jalapeños & a Dr. Pepper. The manager Jason was on register & served me what a guy! We talked a bit about the weather & after we customized my order he gave me the number 32. My lucky number! Who would have guessed!!! Anyways the food was hot & the Dr Pepper cold! What a perfect meal! 4 stars all the way!! read more

This location has the slowest times. Make sure you have plenty of time to spare if you are choosing to order through the drive-thru. You will always see a car or two or three leave because of the long wait. So please make sure you don't have an appointment anywhere prior to coming to this location. read more

My son and I went to dinner there and arrived at 9:11pm. As we walked in, my son held the door open for one of their employees and I said hello to another. We walked to the counter and realized we were the only customers in the restaurant. There were 2 cars in drive through. Fully staffed. We looked at the menu and talked outloud about what we were going to order. After 5 minutes with no acknowledgement or anyone coming to the front to take our order we walked out. Everyone asks the same two questions "Do I matter?" And "Do you care? ". They answered no so we left. read more

We just stopped by this location and our order was wrong 3 times and the patty melt was in horrible condition, this is Just lazy!! Management needs to do a better job. read more

This has to be the worst Whataburger I've ever been to. I waited 20 minutes for my food when there was only two cars ahead of me. The food sucked to say the least. If you're not going to make it the way I ask then don't ask me "how can I customize your Whataburger today?" I will not be returning. read more

This Whataburger has been a faithful companion the extent of my adult and pre adolescent life. The center for Waxahachie breakfast meetings of all creeds and cultures, this is definitely the most popular of Waxahachie's three Whataburgers. The service is bad in the evenings and as Whataburgers go, I would give it a solid 7/10. If you have never been to a Whataburger, the one on 287 by the movie theatre less than a mile away is superior and I would recommend doing that one first. read more

Recently went to this locations drive-thru at 10:00am and waiting for over 30 min. But no due too a long line. I waited almost 20 min with only 2 cars in front of me for one egg sandwich. I asked for no bacon or sausage and they said okay. I finally get to the window, pull away and right as I turn around the corner to the light I look in the bag and the order is wrong. So I turned around and went inside. I politely showed them my receipt and the gentleman seemed very agitated with me. Then I stood inside for 10 min waiting for a minor change and the employees in the kitchen were all laughing and giggling and taking their sweet old time. Was not please. read more

Last night I placed my order at the drive through, corrected it twice, corrected again at the payment window, corrected it yet AGAIN at the pickup window, and it was STILL wrong when I got home with it. These people don't listen or pay attention. Try somewhere else. Two stars 'cause the food tastes good. Zero stars for service. Update 6/17/17. My mother asked for a whataburger, so I went. Do yourself a favor and go somewhere else. Service is horrible. read more

This location is ridiculously slow and always messes up the order. I do not recommend eating here. There are two other locations in Waxahachie that are far better. read more

This location is an embarrassment to the Whataburger name and the state of Texas. I don't know if they aren't smart enough to do their job, or they just plain don't care. Either way, what a joke of an establishment. Food is always mediocre at best(unlike other locations, which are always great.), they have left out food several times, give out the wrong order, I am just amazed at the lack of quality in both product being served and the service itself. DO YOUR JOBS! read more

Wataburger Reps Texas chain food! Miss the flavor when I'm not in Texas. First day stop anytime I'm home.