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    Firehouse Subs

    4.7 (12 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated a few days ago

    Order Firehouse Subs Takeout or Delivery

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    5 months ago

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    2 years ago

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    6 months ago

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    3 years ago

    Firehouse subs catered sandwiches to my job. I had never had them before. Probably my new favorite sub shop!

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    5 years ago

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    3 years ago

    Great owner/manager delivers wonderful service. He remembers his repeat customers! Definitely recommend!!

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    4 years ago

    We LOVE Firehouse Subs! My favorite is the Hook and Ladder - Fully Engulfed! Always a great meal!

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    5 years ago

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    5 years ago

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    3 years ago

    The food is always good and the employees seem to give good service. The manager is great.

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    5 years ago

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    4 years ago

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    Ask the Community - Firehouse Subs

    Review Highlights - Firehouse Subs

    “My favorite is the Hook and Ladder - Fully Engulfed!”

    Mentioned in 2 reviews

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    I really wanted to like Ono Grindz, especially with a concept rooted in Hawaiian culture, but…read moreunfortunately the experience didn't reflect that at all. From the moment we walked in, the two employees working didn't greet us or acknowledge us, and their demeanor made it feel like we were inconveniencing them just by being there. There's a big difference between basic customer service and true hospitality and this place missed both. There were also some frustrations with how orders are handled. The business charges an extra $2.50 for maybe a tablespoon of gluten-free granola, but doesn't adjust pricing if ingredients are removed or unavailable. I understand most businesses don't do this but it sometimes evens out when items are removed and unavailable. For example, I was told after ordering that they were out of coconut, which was supposed to come on my item. I was asked if that was okay, but realistically, what's the alternative in that moment? It just felt like another instance of paying for something I didn't receive. At one point, the employee preparing our order walked past us multiple times without acknowledgment to speak with her coworker, which added to the overall feeling of being ignored. A place inspired by Hawaiian culture should carry some sense of "aloha", warmth, welcome, and care. Unfortunately, that was completely missing here. We won't be returning, and that's disappointing because the concept has so much potential.

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