I've been a Whataburger customer for over 30 years. I would give a 1 cause this location has had food temperature issues in the past. However, I'll give a 5 cause manager Brandon walked around and talked to his customers. He's only been here for 6 weeks. He assured me he's making changes. I believe he will. I'll give this location another chance and see. I am counting on you Brandon! read more

I had a Whataburger jr with cheese today and was very disappointed ! It was not freshly cooked, in fact cold! I was so hungry that I devoured it. read more

As a child my uncle use to bring me a Whataburger in New Mexico. I remember them being so large and crammed with tons of fixins. Not anymore! In fact, I took one bite and might as well have bit into a salt rock. I gave the rest to the dog. It was so unbelievably aweful. All I wanted was a taste of my childhood and what I got was a mouth full of artificial sodium. Does that mean my childhood was salty (grrr!) or bloated (bloated - ugh!) ... I guess one might say not to place childhood emphasis on a burger. read more

Whataburger - Fast Food Near Me - Phoenix, Arizona

My brothers and I had never tried this place before being from California, but had heard glaring reviews from friends who had been from the area/Texas/etc that it was the best burger ever. After trying the restaurant three different times over a week span, I can't say that the burger was better than In N Out, but it definitely was a top 3 burger I've ever had. The burgers themselves were delicious, but the sides were also to die for. The breakfast burger specifically was my unparalleled favorite, along with their sweet tea, which is some or the best ive ever had. I would highly recommend this place to anybody, and am glad I was finally able to try it! read more

Super yummy, filling and amazing. Angelica M was super nice and welcoming. This is a must come to place when in Phoenix read more

Whataburger - First time here and i already love how welcoming and friendly the staff is. Food smells and looks good too. - Fast Food Near Me - Phoenix, Arizona

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They have a lot of different selection than other fast food joints. I like the retro pics of old Whataburgers. American reminders on walls. The staff is friendly enough. They deliver it to your table with a hand held tray of anem... anemin... anemic... condiments. I can't spell a.... Oh never mind. It's clean. WTH more do ya want? It's not steak house! read more

My father-in-law said that this place awesome so I figured I would give it a try. I was highly disappointed. Maybe we got them on a bad day, but for my it was just a McDonald's burger but bigger. The food was cold. The burger had no real taste or flavor. I could only taste the onions and mustard on the burger. I have heard the shakes are good but we didn't try them. Overall, I might give them another chance but I was pretty disappointed for the price point of the burger. read more

Something happened to this location. It used to be one of my favorites for breakfast. The last two times I went there I had cold gravy in the biscuits and gravy and the second time I had pancakes and sausage and the pancakes had definitely been made before I ordered them. They used to make them fresh. Several other service oriented problems. read more

I use the drive through all the time and this is my first time inside this location. The cushioned benched seating is so comfortable, wish other places get away from the hard wood seating. Comfortable seating way different than other locations, great smiley staff. Quick service! 5 stars, thank you! read more

Can't get a burger with green chile in Naperville! So when driving thru Phoenix, we always stop for one at Whataburger. Plus this place has nostalgia for us from when we lived in NM. I think Blake's Lotaburger is much better, but this is adequate. Big burger. Hard to eat while driving, so don't try. read more

I have always enjoyed Whataburger, this location is near my work. I usually bring left overs from home. But sometimes I get lucky and get to eat out!! As I say this time and time again. A fast food franchise is just that! So my expectation is not that high! I love their chicken BBQ sandwich! I get this every time I eat at Whataburger. You can compare this to the Carl's Jr BBQ chicken sandwich. Fries are a little salty at times, so I usually ask for no salt. Service was just fine, prices are a little higher? But you are not getting a Big Mac!! This will always be an option for me. read more

This is my 3rd time here. Can't get enough lf this place! Great service and great food, whats not to like? So good that this is the last restaurant I chose to eat at before heading out of town for awhile. read more

Currently sitting in the drive thru. I'm going on 20 min so get a jr bacon cheeseburger. I'm not even at the window yet. I'm stuck here behind a Yukon and I can't even leave. I'll never be coming here again.... also $11 for two things read more

Chicken in my sandwich was definitely 3 weeks old and dug out from under the fryer. My friends had good sandwiches and the cinnamon bun was top notch. Not good enough to save this review as the moldy chicken was unredeemable. read more

So, first things first: The food is solid. Maybe even upper-intermediate level. The accommodations are generally clean, the tables spick and span, the floors mopped, even the bathrooms are generally presentable. But I have never endured a slower Drive-Thru in all my days. And not just once. Things happen. I can shrug off one long wait, or even two. Life intervenes, I get it. But when I devote the better part of an EVENING to enduring a Drive-Thru that moves at the speed of glaucoma? And then this turns into a repeat occurrence at the same location? It's not me. It's Whataburger. This location specifically. (I've yet to experience this malady at any other) Even the perpetually-swamped In-N-Out burger just a couple exits north can generally manage to move things along faster than the speed of a gall stone. I make my order to a kindly woman, somewhat on the elderly side - whose folksy, deliberate method of taking down my order I attribute to a good 1/4 of the wait time, by the bye - and proceed to wait. And wait. And wait. I withdrew my smartphone and busied myself. I put on one of my favorite albums. That album was playing the LAST SONG by the time I got my food. My experiences with carry-out, on the other hand, are considerably more positive. (If you don't consider 'Crippling Vertigo as a result of the feng shui-shattering building design' to be a negative - hey, we all have issues) Point being: They generally rush your food out in a timely fashion if you actually deign to walk through the door, so what gives with the Drive-Thru? Is the side window a quantum singularity? I have other issues with Whataburger (like assuming everyone wants mustard on their burger by default) but otherwise? No real complaints. Marginally above-average fast food... with the service speed of a freeze-dried sloth. read more

Got greeted and served by one of the best fast food workers i have ever come across. Braedon did an amazing job making sure me and my party had everything we needed, was polite, and fast in getting the extra things we requested after handing out our food. give this man a raise! read more

Places like this is affected by the quality of the people it employs. This location, in the last four visits i have made, has always been excellent in service and quality of the food. I should have paid more attention to the name of the front person. She is polite, attentive, and very hard working. They're lucky to have her. My chicken sandwich was excellent all around. My onion rings scrumptious with ranch dressing. Will be back! read more

Pretty good food here, I have had a cold burger on occasion but man does this place take forever, both drive through and inside. I'm currently inside now and I've waited 30 min for my burger and judging by the amount of people still waiting in front of me looks like another 10 min. Hire more staff! read more

Donnel was great at the whataburger off Bethany. First time at whataburger from Cali and it hit the spot. Burger fries and a shake. It was great! Thanks! read more

Julissa offered the best customer service even though there was a situation that happened. She owned the problem and and compensated us for the inconvenience. She is a great employee and should be rewarded, even if it is just a nomination for employee of the month. Cuddos to her! read more

Person at drivethru said order back to me wrong...twice...I've been sitting in drivethru line with two cars in front of me for 11 minutes and counting.....if there wasn't someone behind me, I'd back out and leave. read more

OMGOODNESS! This was the BEST Whataburger I've ever been at. The employees were all so nice and patient with me and my family. They brought us ketchup and salt (and wow pepper on fries is amazing). The onion rings were fresh and beer battered. The chicken BBQ sandwich was delicious and they went all out on the BBQ sauce. Perfect lunch. read more

The first time I ate whataburger man it was delicious (tempe location) but I live closer to this one and I decided to give it a try I know it wasn't going to taste exactly the same but I never expected a long dark hair in my burger Oh my was it gross !!! I wanted to throw up It was a nightmare!! Never going back to this location!!! read more

the lady who worked in the drive thru on 12/6 around 11:50PM was so rude. she refused to give more spicy ketchup when i even OFFERED to pay for it as an extra side, and shoved her "policy" letter in front of my face stating what she could give out. i have never been limited on the amount of condiments i could get, i literally had 3 meals. everyone knows the spicy ketchup is what MAKES whataburger. i will not be attending this location anymore read more

Went in this evening for a late night meal and I can honestly say it was THE most pleasant and enjoyable experience I have ever had at a fast food establishment! Marie was extremely friendly and very accommodating to our food requests she was fast and efficient and our food was pipping hot and delivered to out table with a smile! I will be back because of her. She made my evening I wish there were more like her! read more

Food was real good ,combo size was more than I thought,condiments were fresh and tasty.i will stop on my return trip home.It has been a while since I been out here in Arizona,this and cracker barrel are my usual stops for food. read more

I would love to give this Whataburger a five star rating, but the staff sucks!!!!! The cashier was friendly as she started talking my order, then I handed her a coupon and I started giving her my order as she was reading the coupon, she still managed to charge me full price and not give me my drink cup. After we got that squared away I sat down and waited for my food. I watch a friendly older fella that worked in the lobby ask the folks sitting next to me if they needed anything else "anything at all!?" No less than 3 times BEFORE I got my food. I thought to myself " what great service" . Then I got my food and proceeded to eat. The older fella again ask the folks sitting RIGHT NEXT TO ME ( same people as before) if they needed anything, refills?? Anything!! He did this twice as I was eating!! No that I'm sitting here thinking about a drink refill the old timer walks right by me as if I wasn't there. Then he walks up to take my tray. Never once asked me if I needed anything!!! WTF!! Screw this place!! I still love Whataburger but will never come to THIS LOCATION AGAIN!! read more

Great for a late night snack. The fries are always very fresh and this location in particular has great service. The food is always fresh. I will continue coming here. Oh yeah, the strawberry milkshake YES!! read more

Garbage.. 2nd time, trying it. Dirty garbage. High school lunch room burgers are better

Finally a place with good food and great service. Very clean, people are actually nice too you. Order your food and get your drink. Sit down and they bring your order and condiments to you. Very pleasant people, always cleaning and helpful. Fries are freshly made. Burger is delicious. Glad I found this place. Not like the other burger places where they are rude. I'm impressed. read more

No where near as good as In'N'Out Burger, but pretty darn close. They have more to offer on their menu, so it's nice to have change from the double double with cheese. Drive-Thru or dine in, either way, the food is superb!! read more

I stopped here after work and ordered a PLAIN burger. On the wrapper it said plain, and then I get home and the burger has mustard on it and the burger is dry (had to run to the sink to discard the nasty burger out of my mouth). I tried to wipe it off but was to late. I would have taken it back but I was 15 minutes away. Also the person taking my order was taking very fast and I could not understand her and she asked me questions that were irrelevant to the order. I use to love Whataburger and now I will never go back because of these bald, small handed employees that make burgers that cost 6 bucks just to get an order wrong!!! read more

Swung by this location this morning to pick up my call in order. i ordered a grilled chicken melt and a large coffee. marie took my order in a very professional way. she greeted me and sound very happy and pleased to assist me. i had some special instructions on how i wanted my sandwich and she had no problem adjusting to those instructions, to where as most places take that deep breath like they dont wana help u or they want u to order it the way it comes. well not here at this whataburger. my order was made to perfection. grilled chicken was hot and fresh. the grilled veggies were toasty and cooked very well done as i requested. it was prepared on a big bun another one of my requests. my coffee was nice and hot/freshly brewed. donell assisted me and offered me creamer and made small talk which was awesome bcuz most workers this early on dont have that "happy face". overall, my experience here was amazing. the restaurant was clean and free of trash. the exterior of the place was clean as well. i love coming to restaurants that make have such a positive feel and wonderful impact on ones day. i will be returning here more often. and i highly recommend this whataburger to any of u that wana experience perfection as well as tasty fresh, made to order food. good job marie, donell and to the cook on duty this morning. thank you guys for all ur hard work and for making my morning a good one. we need more workers like this. high 5 read more

YUM! Night staff is the best! They are funny and always actually awake and attentive! I love this place and will always eat here.

This review is for those not familiar with this chain: I have heard of this chain for years. Some people say it's better than IN n OUT. I went to Phoenix to visit family and I saw a Whatabuger. I HAD to find out what this place was all about: it's ok. I like it. It is NOT better than IN n OUT. I'd rank it with Carl's Jr. It's a decent place. read more

As a Californian, they say it's In n outs competition. I gotta say the burgers were not bad!! We got druve thru & our order was correct, they even asked if we wanted the spicy ketchup. Something new & cool! will definitely recommend and whenever I'm in Arizona tht will be my burger place read more

Just your standard Whataburger. It's alright but nothing special. I'd round up to 4 stars because they're 24/7.

I just went through the drive-through at this what a burger. It is awesome! I friend at work told me about this location on my way to work. It was my first time stopping there. The girl at the window it's nice and friendly and that something I needed this morning. I actually forgot to order a Diet Coke and she got it for me. It said on the ticket Lisa Renee . She is awesome !! read more

Whataburger is the best of the fast food burgers. Maybe because regional not national? Who knows but they make a pretty good burger pretty fast. They also don't go nutsvover special requests. This location also has a terrific postervof Barry Goldwater. read more

Great food for a fast food restaurant and the staff is friendly and courteous. I love there rewards program also.