This place is extremely slow! We had to wait 30 minutes for our food. When our food finally came they left out our side items so we had to go back up front to get our side items. read more

The upper manager who works here is horrible,rude and unprofessional he gets orders wrong and refuses to make them right they got my order wrong twice on there end and after the second time he chose not to make my food because they was unable to do what they were trained to do. read more

Sooooooo. This place does not just put the What in Whataburger but it puts the WTF!!!! in it. I decided to stop at this Whataburger because I admit they had pretty good food when I was living in Texas. If you are looking for a clean place, courteous employees, well trained staff, and quick service? Well what do you know you will not find it here. I placed my order through the online app and it was not ready so I was told. In all actuality it was ready but it was too much to turn a bag and see that my name was on it. I waited about 15 minutes as they were trying to figure out where my order was. The crazy part is that in this time people came in and just walked out because the person who was supposed to be on the register could not be found. She finally came back and of course no consequences and no washing of her hands. This no washing of hands is a common theme. This 15 minutes was telling. In this time I saw an employee walk out the store after sweeping and just went back to preparing food. One person was arguing with the manager who was interviewing a potential new employee. For real imagine being on a job interview and the person who is interviewing you stops to get in it with one of the employees who is talking back to the manager. This was not a "I love working at Whataburger because it gives me a chance to improve on my people skills" conversation. When you hear someone suck their teeth then yeah I know what that was about. Some of you know that if you did that when talking to your parents it was not going to end well. You know what the best part of this shaking my head in you got to be kidding me thoughts? It was that after putting in a complaint I was reimbursed my money. I was told the issue would be addressed by the Whataburger Customer Care Team. "Additionally, we have escalated your feedback regarding your experience to restaurant leadership so we may capitalize on this potential training opportunity." I am not a fan on training but I would like to see this training. Ok the patty melt was ok but the fries were ehhh. End this review talking about the food but the patty melt was better in Texas. read more

Living in South Florida having come from Dallas. Texas, I was dying for a Whataburger, because there are none in Sourh Florida . Moving recently to Mobile, Al , I was so happy to find my old faithful, Whataburger. Close also. I wasn't disappointed. Still the best fast food burger in the world. I was a happy man again. I enjoy the breakfast on a bun almost as much. I could just get a tiny home, park it in the parking lot and live at Whataburger. So Happy read more

Yeah they take their time and put everything on my burger right it's not thrown on it's not slopping it's neat and the taste is on point. I love it read more

What-A-Buger, pronounced Wateraburger by the locals and those in the know. I've been coming to this Whataburger since I can remember. I have very fond memories of coming here with my father. And now every time I come home, I try to hit this place at least once there's not one within a couple 100 miles of South Florida; my therapist says I'm managing my separation anxiety pretty well. And get a burger just like my daddy would order: Extra Mustard and Pickles. Although the menu has changed over time, the menu has evolved a bit but the core of the menu is the same. Single, Double and cardiologist loving Triple. Breakfast is still a good buy and the best thing about the place is they don't cook your burgers until you place your order. My order was okay because they put onions on my burger after telling them not to because of an allergy. The fries were hot and crispy and the only time you'll see me eating Ketchup (Spicy Ketchup) is at Wahtaburger. And it is the South, so a Sweet Tea was a must! The best thing about this visit was that absolutely delicious cinnamon roll. They come in Singles, Double, Quads or a tray of Six. The reason I'm only giving a 4 to this location is because the service was a little lacking. As I previously stated, I've been coming here for years and service has definitely been better. read more

Whataburger - Cinnamon roll, oh so delicious cinnamon roll! - Burgers Near Me - Mobile, Alabama

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My first time at a whataburger; unsure if I'll try one again. The burgers are big and I love that they weren't greasy. The fancy ketchup was a no for me and they didn't have avocados like advertised to add to the burger, but I did add the bacon. Customer service is no different then any bigger fast food place. I was more impressed that my stomach wasn't jacked up later. The sprite had me in a chokehold-strong as hell. read more

I am a giant fan of Whataburger, I get it once a week in Texas. However, this Whataburger took me 50 minutes from when I got in line to when I got my food. A simple hamburger and only five or so people in front of me. That is unacceptable. Edit: I specifically asked for ketchup, there is none. I said cheese pickles and mayo only, they added lettuce and mustard. My Dr Pepper is also terrible read more

Awful experience. Waited in drive through line 30 minutes, with only one car ahead of us. Food was terrible, fries were cold and stale, burgers bad. Bread was stale. Customer service awful. Shakes were decent. Overall waste of money, and will never go again. read more

I'd give my first Whataburger experience 3.5 stars, but I rounded up to 4 for Yelp. I'm a Georgia native, born and raised, who heard that Whataburger is a holy place from transplants. It sounded too good to be true: the greatest selection of condiments known to man, breakfast all day, and open 24 hours. I knew I had to go try Whataburger the first chance I got. We wanted to eat inside the restaurant but the interior was closed to the public (bummer) so we went through the drive-thru. All my Whataburger fanatic friends recommended 1. The patty melt 2. The spicy ketchup and 3. Breakfast taquitos or biscuit sandwiches. With those recommendations in mind, we tried ordering breakfast items but they said they stopped serving breakfast food all day (another bummer) so we got the patty melt, chicken strip sandwich, cheeseburger and fries with lots of spicy ketchup. First, the highlights: y'all weren't lying about that spicy ketchup; it hits! I'm no ketchup fanatic but I'd dip just about anything in that stuff. Whataburger's fries were hot and fresh and really good, too. Also, the cheeseburger was better than I expected. It's huge and filled to the brim with toppings. Chicken strip sandwich was pretty good, especially dipped in the amazeballs jalapeño ranch sauce (y'all are on to something with Whataburger having the best condiments). Now the big letdown of our experience was the patty melt. Where was the "melt"?! It was bland and lukewarm and needed something else to give it some zing other than just meat and cheese. I'm surprised so many people recommended it to me. Overall, I would definitely go through a Whataburger again when craving good fries and a solid cheeseburger. read more

My husband and I went here during a layover at the nearby Greyhound station. Coming from a long ride that only had stops with gas station foods, we were finally excited to eat a real meal. Before arriving we checked the reviews for this location and it didn't seem too good but stayed open minded since we've heard about Whataburger on some blogs and read on yelp that this location will have had a renovation by now. This is on the same side of the road as greyhound and though there aren't any sidewalks, it's definitely walking distance. When we walked in we were kindly greeted by an older white lady who mentioned we look like we just came from a bus. She mentioned they get a lot of people coming in from there. She could tell we weren't familiar with the menu. I asked how the pies are prepared and she said fried, we were sold. Both the apple pie and lemon pie were good but I thought the apple pie was better. Unfortunately both were small but that may be a good thing haha. I ordered the Honey BBQ chicken strip sandwich and my husband got a whataburger. Mine was great while his was aiiight. The restroom here was big and pretty clean! The five stars for this review is for this location having good service, a good menu (there were a lot of options), and a pretty clean store. Oh and they are 24 hours open. These may not seem like a big deal for a fast food joint but for people traveling from a far, this place is like an oasis. I hope their management stays keeps this place going. Keep it up! read more

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Hadn't had it in years and they nailed it. Customer service was back on track. Reminded me of the old days. Got my double whataburger with grilled onions and jalapeños. Oh baby it was soooo good. Fried on point, fountain soda on point. Manager was a little loud but she was trying to keep the team on track and motivated. Could be a little softer in your approach but overall good job. As a professional chef and business operator I always try to keep my directions to my team personalized and toned down. Twenty years ago I would have yelled at them all fired them all and worked doubles until I found new ones. But good job keeping the team on track. Change ya gloves, wash ya hands is what she was saying. Sooooooo I guess the loudness might be warranted. See y'all real soon. read more

Waited AN HOUR in line. The food was COLD, which you'd think it's taking so long because they're making it fresh. Oh and their attitude was disgusting. read more

Foods always great. Does take some time to get, so it's definitely not a place to go in a rush, but it's very much worth it. Workers are always nice! read more

I am a big Whataburger fan and try to visit Whataburger restuarants while traveling since there isn't a Whataburger in my home town. I was in Mobile for a college football game and took a friend to visit Whataburger. I bragged to him about how good Whataburger breakfast food. Plus I wanted to try the new chorizo taquito. The person taking my order was confused and my order wasn't made correctly. The breakfast burrito did not have any chorizo meat and my breakfast sandwich was made with bacon, but I requested sausage. My friend had to wait nearly 15 minutes for his food to arrive. The entire visit was a disaster. read more

Whataburger - Burgers Near Me - Mobile, Alabama

Customer service was amazing and the food was amazing. One of the best whataburgers i've ever gone to. Definitely coming back again!

It took almost 50 minutes in line to get my food for it to not even be hot or correct all the way .... 50 MINUTES! And yes I could've taken business elsewhere but that was a horrible experience and I'll never be back to this location read more

Customer service was non professional one of the guys kept cussing at the manager (Adam) they completely ignored my request for food and gave me as they pleased no where near what I had ordered lazy rude disrespectful the place is dirty the food gave me the runs I did not even have the energy to go back and ask for my money back at that point avoid this place at all coast by the way my first time trying Whataburger also my last. read more

I've waited over 30 minutes for my curbside order the last 3 times I've ordered here and the drive-thru isn't any quicker. The food is incredible but it's insane that it takes so long. read more

Waited 20 minutes at the drive thru box to tell them I was there to pick up my mobile order.

I ordered a deluxe chicken sandwich and a breakfast platter. I got a gravy bowl and a regular chicken sandwich that wasn't cooked and tasted like dish soap. Thanks for a disgusting experience! read more

This business is beyond slow, inconsiderate, and beyond disrespectful. I would highly recommend not attending this location. After waiting in line for 45+ mins this absolutely has to be the worst Whataburger I've been been to. My gosh.... Beyond having racial slurs coming over the mic, I'm contacting Whataburger corporate, my gosh, avoid this location at all cost. read more

Whataburger - a view of a parking garage - Burgers Near Me - Mobile, Alabama

Waited close to 40 minutes and finally reach the intercom and they didn't bother thanking me for my patience or apologizing for the wait... where is that southern hospitality?! So now I'm starting to feel good about myself for not blowing up on the cashier and I drive off, I reach into my bag for some fries.... they forgot my fries! This was my 1st and probably last. read more

Don't be in a hurry for sure. Food is good, yeah. BUT, how can it possibly take 45 minutes with three cars ahead of me in the drive thru. EVERY TIME I COME HERE. Plan on a minimum 10-15 minutes per car in line, at minimum. Company needs to seriously improve time here. Other locations don't take this long. read more

Worst Fast Food Location. I was starving looking to get some food while traveling. My fiancée and I had plans that night to meet with family in town and ended up canceling them because we waited an hour to get food through the drive thought. They weren't even busy. Each car they make the drive wait to take and order for about 5 minutes and then take five minutes to bring the food at the window itself. I consider myself a pretty patient guy but I was very aggravated by there absolute disregard for peoples time. The management here must be terrible. The location needs to be closed. read more

I wish there was an In N Out or a Jack N the Box but hey can't be picky , whataburger is the only thing available . Anyway the ups about this place are that, portions are huge. Just be prepared to pay. The other thing is that it's super close to the Casa lol so if I get that late night food urge wuala to whataburger I go! Lol on a serious note overall whataburger not bad for the amount of food you get! read more

Whataburger - Burgers Near Me - Mobile, Alabama

This is by far the slowest fast food restaurant in all of mobile and Baldwin County. The employees work with absolutely no sense of urgency or care to customer wait times. I literally just sat in line for 15 minutes plus just for a chocolate shake at which point I just drove off because there were eight cars in front of me. I have never in my life seen this slow of a fast food joint especially as expensive as Whataburger is. This is not the first time as this location is plagued by slow wait times no matter what time of the day you choose to go. Not only do I usually have to repeat my order at least twice half of the time they cannot tell me my total or they mess up the sizing on my order. This is completely unacceptable for a Whataburger location and I am going to contact corporate because they either need to get their act together or people need to start losing their job read more

Amazing staff and well managed!! Absolutely love this location rarely get to come though. Popped in while waiting to get my brakes fixed. Can't beat the delicious burgers! read more

I came into buy cheese curds and see what else they had, the menu is one you scan with your phone camera and you order frim their online menu. Because my phone was dead I started charging my phone for not even 5 minutes and as I was literally ordering my cheese curds the bar tender was mean mugging me then came up to me saying "you can charge your phone outside this isn't that kind of place" I showed him I was in the middle of order and he continued with a very weird and rude tone, pretty sure he was racist plus the bar was empty so I just decided to leave. I tried this place one more time and it was actually fairly busy, sat down with a grocery bag with water in it and was about to order cheese curds when the same bar tender came up smiling saying I need to leave because it's illegal to have outside water ? The way he was smiling it's obvious it wasn't about the water but me personally . I've never been rude or difficult been here once, he called me the N word and I feel strongly it was maybe just about my race. Also the first time I was there I saw a rat run across the floor but didn't wanna bring it up. A young man just wanted some cheese curds read more

Um Yeah. Whataburger wins my favorite fast food burger in the US. This doesn't include the burger stands (Elevation, The Counter, etc) however it was better than both In & Out and Five Guys. Yes, a ton of people are going to kill me for this but so be it. So glad I don't live by one of these, I'd be a house. read more

Whataburger - Burgers Near Me - Mobile, Alabama

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This location always figures out a way to fuck up my order. Driving further to schillinger is definitely worth it.

The service was amazing and the three wonderful women serving us were so kind! The food was great as usual!!

Left my $4.00 chicken bites out of the bag. Did not put bacon on my bacon cheeseburger. Four dollars might not seem like a lot to some people, If I order something and pay for it I want it. read more

I wish I could give this location an honest review on its food but it never got that far. The employee taking orders in the drive through on 7/17/18 around 10-11PM genuinely needs more training or another job looking at the sun. I couldn't get a straight answer as to why I could order one sandwich at one location and then have him say they don't serve that burger at their location. If you don't know, ask your manager. After about 3 minutes of trying to understand what he was saying I drove off. I hope in the future I can give a rating on the quality of the food versus the quality of the service. read more

Clean whataburger! I've always had friendly service here. Ursula is such a kind woman.

This place has quite a following! We finally got to try it for the first time. I love that the restaurant looks like it hasn't changed since the '50's. So cute. The burgers we had were delicious! I would rank them above Sonic burgers, which are my other favorite fast food burger. It wasn't quite Five Guys, but is kind of in a different category in my mind anyway. Fries were good too. read more

Being a Texan we hold high standards for our prized burger chain. While on a road trip we were passing through Mobile and craving the oh-so-delicious honey butter chicken biscuit. Immediately liked the classic looking exterior with a modern twist. Food was delish (as always), but the service is what led me to write a review. Excellent, polite and very welcoming staff. Every employee seemed like they enjoyed their jobs and the people they work with. Very impressed with the customer service. Would highly recommend stopping in! read more

My first time eating at a whataburger. I looked online for vegetarian options and saw that you could request hashbrowns in place of a beef patty. The manager in training, Jeff, said that would be no problem and informed us as first time visitors that whataburger serves everything fresh unlike other fast food restaurants. He was right! Everything tasted delicious and my sandwich was so filling i couldnt finish most of my fries (which are delicious with the spicy ketchup btw). My pup enjoyed the rest of my fries, sans spicy ketchup, and gave them 11 out of 10 stars! read more

I ordered a #2 DOUBLE meat burger. Large fries. And dr. Pepper. They gave me a whataburger jr. with a large coke. And a small fry. Worst nastiest place. And then want to get a attitude cause I brought it to their attention. They don't need 15$ hour for sure. read more

This was my family & I's first Whataburger experience. We are officially hooked. When we drive up from Miami to visit my brother we will definitely be eating Whataburger (probably NOT this location though). The food was fresh & SO good. Not a single negative thing can be said about the food/quality (for fast food at least lol). The service, while not the BEST was still decent. The staff was friendly enough & one of the guys joked around with us as he made some shakes. It took a little while to get our food but everyone seemed to be on task while they were joking around with each other so I chalk it up to the fact that it seemed to be a bit busy. Side note: spicy ketchup?!?! What is this wondrous condiment?! It should be everywhere! Now, the negative....the restaurant itself is fu**ing DISGUSTING!! This is no fault (at least not the majority of it) of the employees. This place is CLEARLY old. I'm not sure how much cleaning the employees could do to make it decent. I have NO idea how the health department hasn't shut this place down. Maybe there isn't one in Alabama? I don't know. I'm from Florida & I saw SO many health/contamination issues I can't even imagine what's going on where the customers CAN'T see. Seriously though...the floor...I can't reiterate enough how fu**ing disgusting it is. That's not even the worst part!! The ceiling is LITERALLY falling down! They had buckets & cups placed around the restaurant (in the middle of the dining area, a table, & right next to the register!) to collect the water from all the leaks!!! There was water leaking (not sure if it's an A/C problem or a condensation issue) in the food prep area also! How the f**k is that sanitary! These are obviously not new issues either because the ceiling is discolor we from the water damage/leaks & some of the tiles from the ceiling are even sagging. SHAME, SHAME, SHAME on Whataburger for allowing one of their locations to operate in such an unsanitary & disgusting manner. If this location is franchised, they should either require it be brought up to code/standards or close it down for the franchisee not being able to maintain some sort of standards at this location. If its not franchise owned, fix this place up! It's disgusting. We will definitely be enjoying Whataburger in the future, just NEVER at this location again, which is a shame because the food quality & service itself was not bad. In reply to the comment: I'm VERY pleased to hear this location is going to be updated. We will gladly revisit once that's done because the food & service was a step above standard fast food. Kudos! Can't wait to stop by when we visit my brother. read more