Great place.... Some lady named Susan is saying it's smoky..... I guess maybe don't go to a place that "steams" sandwiches kinda a dumb complaint.... Also the sandwich is steamed... so complaining about it being steamed is very odd...... we come here for huge orders monthly and they never disappoint! Great place and my fav location in mobile! read more

I've been meaning to write this review for weeks!!! I've picked up my boyfriend's order a few times this past month and each time i see a girl with this beautiful long blonde hair.... While it is gorgeous to look at... I wish it was contained under a hat like every one else's!! They dont wear hats for no reason!!! This is just proper sanitary precaution!!! DISGUSTING!! I've seen this for WEEKS as well. I assume maybe it's allowed because she may be a manager??? (different colored shirt) but it's still gross. Our food was good but I felt anxious while eating it that hair could be in the sandwich...After thinking about it I couldn't even finish eating my food... unsanitary read more

Location was super smokey on the day of my visit. I had to take my dine in order to go because I couldn't breathe. The food was fair but not on par with what Firehouse used to be. The atmosphere was not very pleasant. All of the employees were very friendly. I will give them another try because I think they may have just had an issue with the ventilation. read more

I visit this location a lot. It's close to my home, and so it's just very convenient for me. I come here so often that the friendly and amazing staff know me by name, and they're always pleasant, without exception. It's just a cozy place to stop for a good lunch. I have a few go-to favorites as far as the sandwiches go. The Meatball sub is quite good, and has a great price. But my top choice is always the Smokehouse Brisket and Cheddar. (to which I always add onions for that extra somethin' somethin') These guys hit the target with this sandwich 95% of the time, which is a good average. The only time they miss is when once in a very great while, when they're super busy, the grease isn't squeezed out as well as it can be, and it makes the normally exceptional white bread a bit soggy. But this is a rare occurrence. On this day, I opted for the medium sandwich and chose the combo with the loaded soup. It never disappoints. It goes without saying I would return here, as it's a local favorite for me. read more

Firehouse Subs - Lunch! - Sandwiches Near Me - Mobile, Alabama

I have not been here in a long while...I was disappointed to find the interior very smoky- did not stay in to dine in...actually had to go to car to wait on spouse- meat on both sandwiches we got was not of the same quantity by a long way...also was way OVER steamed...odd thing was there were numerous employees behind the counter & hardly no one there, oh well I guess I will not be able to go back- maybe something was wrong with all the smokiness inside- spouse was very disappointed read more

Quality has been going down for years and prices have been increasing dramatically. They don't even take orders over the phone with a person anymore, it makes you talk to a slow, monotonous, annoying robot. Tried for 3 minutes to place an order with a real person after pressing 0, like it used to be so easy to do being connected with a human immediately upon calling, and the employee couldn't figure out how to put any information in as she asked for my first and last name and phone number. I hung up after she said she needed to get a professional. It used to take 15-30 seconds to place an order. I was an avid customer of Firehouse subs, particularly this location, for years. I will never try to order from this establishment again, they have permanently lost a customer. I will be recommending against Firehouse subs to anyone in the future. read more

We arrived at 12:23, promptly ordered our food and waited, and waited, and waited...as we observed order after order being called out for carry outs. Obviously, the priority is to fulfill call out orders, door dash orders, etc. it is now 12:58, our food is finally here. This will be our last visit to this Firehouse, and likely any others. read more

Stood at the register to take my order and a roach crawled out from under the register. The manager was the one taking my order and saw the whole thing, I hope they do the right thing and get the place sprayed just in case there's more. read more

Firehouse subs got me and my son in a chokehold. Literally my order is always ready on time and as I requested. The subs are so good! And I love earning points. Been there 3 times this week read more

I have never had a sub like this!!! Fresh and lots of meat. I have not been disappointed with anything I have ordered. Their customer service is above it all!!! They are there to serve with a smile!!! read more

The best sub place there is! Whether you get a sweet n spice meatball, a turkey bacon ranch, or a cheddar and brisket you will not go wrong! The friendliest staff and also great quality food! read more

The mask policy is good and the meatball sub was hella excellent. I love firehouse subs.

The sandwiches are great! I want to try a different one every time I order from there. They have THE best selection of different types of sandwiches. The food is great though the bread on my sandwich was a little tough...like it had been microwaved and a tad too long. That will definitely NOT keep me from ordering from there again...especially since they deliver using Dapper Deliveries which makes it very convenient! read more

Firehouse Subs - A Large New York Steamer! - Sandwiches Near Me - Mobile, Alabama

Firehouse Subs hardly disappoint wherever I go. I get great food and service each time I come here. Plus they are pretty quick during lunch when I come in. read more

I placed an order for delivery through DoorDash. When my order arrived, am item was missing. The delivery driver told me the staff at Firehouse were "very ugly" to her concerning my order (?). I called the restaurant, explained what had happened, and told them my expectations regarding the completion of my order. Within a short time, the driver was back with the missing item, but it was a waste of my time and hers. I won't order from Firehouse again for delivery. read more

Until recently I had never frequented Firehouse, not that I disliked the food, it just wasn't on my usual flight path and I had to go out of my way to get there or they were not open when I was close by. However, now that I can get their food delivered I order two to three sandwiches a week. They are undoubtedly some of the best sandwiches I have eaten. read more

I love a Firehouse Sub! I get one every time I visit Mobile. I would say I am kind of a sandwich snob. With that said, I am always happy with Firehouse. I would equate it to a Subway...but so much better! I get the Italian: salami, pepperoni, honey ham, provolone, and Italian dressing: freakin delicious! I get it on wheat fully loaded without mayo and tomato however. Make it a combo with chips and a drink. The workers behind the counter were friendly and whipped up a good sandwich. They even gave a Fireman hat to my godson. Oh Firehouse, please come to NOLA. (I can dream can't I) read more

I try to call ahead with my order - makes things faster. They have tons of hot sauces to use.

I'll give this location a full 5 stars. Smiling faces as you walk in. I went in about 30 minutes before my order was supposed to be made (ordered online) and when I walked in, they went ahead and threw my order In The mix to be made! Gave my daughter an awesome fireman hat, and a free cookie! Again, nothing but smiling faces . read more

I loved firehouse subs. I've been missing eating it since 2012. My recent one was in Biloxi, MS. It has been 2012 since I got back to mobile, AL and the exact firehouse sub that I got crave started disappointed me today with their service. I've ordered fast pick up or whatever the service they called it. I just thought hah maybe I'll just go in and pick it up myself instead of bothering them bringing it out to me. When I got in, there was 1 person in front of me and 1 man sat down, the rest were all employees - roughly 8-9 of them. No one greet me nor acknowledge me at all. 2 persons were on the phone and one girl just stand there in front of the register and didn't want to look up or say anything for a good 5-10 mins. Finally she looked up and said "next." I was like okay I'm here to pick up my to go order and she asked for my name and I've informed her of such. She was like " oh it's right there, you can pick it up" pointing to the rack. I was like uh okay. I just left without saying anything. read more

This location is owned by the nicest people and has friendly employees. Our take out orders during the pandemic have been accurate, timely, and hot. We appreciate being able to get a favorite comfort food. read more

Hands down the best sandwiches. Love the hook and ladder and jerk turkey. Be sure you order fully involved to get all the trimmings.

I love by her house up my sandwich was very good I just took a little while for the delivery to get here but it's all good I really did enjoy it read more

I visited this location early today and was disappointed. My order was very wrong and i wasn't able to go back and get it corrected because I was at work. The employees didn't greet me and barely said anything to me while I was ordering. Never again. read more

I've yet to have a bad experience at any firehouse, but this one is notch above most. The staff is extra friendly which somehow makes the food a tad bit better, maybe it's just the happy atmosphere. Over all this place is great and I encourage people to come. My favorite sandwich is a New York Steamer, and I add lettuce and jalapeños. read more

I ordered the turkey bacon ranch, yet there was no bacon on the sandwich also I asked for a side of ranch which also I didn't get. It wasn't that busy either so I don't understand how they messed up the order, but I guess accidents happen! This isn't the first time I've had trouble at this one either so this will be my last time coming to Grelot firehouse. Sorry. read more

Firehouse may be a chain, but this firehouse is one of a kind. I've been coming here since they opened, and I've never had an experience less than amazing. For one, the employees are just wonderful. They're always so friendly and really seem like they love their job. The owners are the nicest and most genuine people I have ever met in my life. They care about what they do and who their customers are, and want everyone leaving there happy, satisfied, and ready to return. The food is always so good, especially good at this location. This is probably my favorite sandwich shop ever, and I will return here as much as possible. Stay awesome, firehouse @ grelot. read more

I really enjoyed my visit at Firehouse. Their subs are the most unique and original subs around Mobile. Hands down beating Lenny's & Subway in my book. Nice staff too. read more

Never again. I have had lackluster food from this location more than a few times. But today was the straw that broke the camel's back. The meat has decreased to an insane point already for an 11 dollar sandwich, but today when I opened my to go order, I was faced with a steak and cheese on a bun that was less than 2 inches in width!!! I'm sorry, I thought I ordered a sub, not an anorexic baguette. I'm done. Save your money, go to subway and at least get bread. Oh, and better service. The millenials at this location act like your business is a bother. read more

Always great reception ,happy smiling faces. Great hot sandwiches. We frequent here often during the week and weekends. You feel like you have great value for the money. read more

It was very nice of the people that work at the store to replace a sub at no cost to one of my employees because they couldn't eat the hot sauce and I can give them five stars and thank you very much read more

Great staff, quick service. I get the same sub most times. I eat here a few times a month. Consistently excellent food.

We had a mix-up when we went the first time...(new trainee) I wrote in about it and was promptly called and asked to Please come back in and we will replace you meal. The second time around they made sure our order was perfect. The were soooo Friendly and greatful that we gave them a second chance. They asked us to let them know if we had any issues. In this day and age of no one caring about people they stopped and cared ***GREAT CUSTOMER SERVICE.*** Everyone should give them a try if not for the GREAT food but for the Warm friendly service. read more

I have been eating at this particular firehouse for over 10 years. They are always welcoming when you walk in the door and the food is warm and delicious. The owner is typically behind the counter preparing the food and he cares if you are happy. read more

Going here is a treat-the food is always hot & tasty. The family that runs it places importance on the employee's greeting the customers and being courteous. I have also worked with this particular store for large orders & received an outstanding price & delivery. I chose them out of 10 vendors because their price was the lowest but the box lunches got rave reviews and I will use them every year now. read more