We're big fans of Whataburger, but something is up with this location. We were driving through town on our way back from a family vacation. We went inside to eat with our kids. After ordering we sat and waited patiently for 25 minutes. We went to check on our order, and they had 'lost' it. There was a lot of hand waving about computer screens by employees and the manager came out to offer to 'make it up to us'. Rather than refunding the meal, she wrote her name on a receipt and said to show that the next time we came in for a meal. When we mentioned that we were from out of town, she asked where and then quickly shuffled off without any sort of offer to make things right. Obviously we can't just show a receipt with her name on it at our hometown Whataburger, so this was extremely disappointing. read more

The worst whataburger I've ever been to. Super slow service. I'm not sure how they are even still on business. Ordered a meal and after waiting 30 min, had to request a remake because the food was cold. Received the remake and it was still cold. Just horrible leadership at this location and complacent workers. Would not recommend. read more

Worst Whataburger location ever...these people are so slow, and the process in which they have people pull up blocks everyone else in the drive trough. read more

I was greeted as soon as I walked in the door. The food was made within a timely manner and was hot and fresh.

I love Whataburger so much but this location has got to be the slowest one in the state of Texas!!!! Come on!!! I've watched a 30 minute YouTube video and I'm sitting here in line writing this review and there was only 8 cars ahead of me. It does not take this long to make burgers!!! Someone is not doing their job right! read more

You know I did a lot of thinking, even though things can get out of hand sometimes it's pretty understandable, but I came to a revelation that... this place ain't it chief read more

I have visited this location multiple times and each time I have had the same cashier (Kevin Melton). Usually late (near 1 a.m.) and near the end of his shift, and each time I was treated with the upmost professionalism and top tier service. So much I asked him for his name on the back of the receipt specifically to write this review. Accommodating to every request and provided better service than I've received at 90 percent of the higher end restaurants often visit. I hope this makes it to corporate because this young man deserves recognition for the level of customer service he provides. read more

I work down the street from this fast food restaurant and it never fails they are so slow if you are trying to get to work In time don't come here before they drag their feet here, even if they don't have many customers read more

I have no issues with this location, the only issue I have is they always forget my sauces when I request sauces. Even if my order comes with a sauce they won't add it!!!! If I had a dollar for every time I has reminders location about my damn sauce, I can buy the location. The only reason I have such a big issue with it is because I pay for it and after a while that money is going to add up.... Also straws they always forget straws it's not hard read more

okay...... can't and have never came threw the drive-thru and received my food! each and every dang on time i came i'm asked to move up and i have to wait over 10 minutes for my food! i can't stand this place!! fire the manager. so after i wrote this, i received my food in 8 minutes with apologies from manager and a complimentary meal on my next visit. thank you for making it right! read more

Took 45 minutes to get our order and only 3 ca were ahead of me. I love Whataburger but this one takes way to long to get set is

Lmao don't do it! Really go somewhere else or you'll be leaving a one star review. Don't worry you'll have plenty of time while you wait for your food to create the account and read others before leaving your own. read more

I have a couple of the caloric blackholes otherwise known as teenagers - we go to Whataburger *a lot*. (That's kinda the great thing about teenagers though - they're perfect excuse to justify my own burger addiction :) ) We end up at this particular WB most often - it's just the most convenient to our daily (well... nightly is more like it, in my world) travels - but each time we do, I leave wishing I had just sucked up the threat of bored Universal City cops and headed to the P.Book location instead. This one is generally dirty - sticky floors, trash/food scraps on and under the tables, etc - and the overnight manager Margo, who usually takes our order, is more often than not grumpy and unpleasant. The 2ish a.m. timeframe, and no doubt an evening of dealing with post-bar bro crowd on their part, garners a lot of slack in my book. .. But not *that* much. Generally we haven't had much of any issue with food quality - standard Whataburger goodness - but tonight is the second night in a row we've run in for to-go burgers, and arrived home to find poorly-put-together mehness. Whataburger, in general, is great. But there are definitely better location options than this one. read more

This is the slowest whataburger in the state of Texas. Drive through wait times are usually 15-30 mins. Save your time and go somewhere else if you're in a hurry. read more

Service has gone downhill at the Live Oak location. The drive through was getting the orders wrong so I started going in to order. While waiting on my order on 12/30/2018 I noticed other people waiting on to go orders and when they finally got them they were missing parts of the orders. It was a very long wait for me, but my order was correct. I think at this point driving to Burger King will be worth it to be able to get correct and fast service even at the drive through. read more

Took super long to get our food. The bathroom smelled horrible like no one had cleaned it in days. Also there were no paper towels in the bathroom. Take your business someplace else. read more

Horrible location. Sodas are basically straight carbonation and no syrup, waited a long time for food, can't get the order right and by the time the food actually comes out it's cold. Avoid this location like the plague read more

I always stop by and ask for just ketchup, only thing there that tastes decent. 5 Stars for effort read more

I was just in the drive thru and we were literally blocked in from leaving for almost 20 min because 3 cars ahead of us were had delays on their orders. Not knowing why we were blocked and rather than telling customers to park, several cars were stuck! When I asked my daughter to go to the window to ask all we got was attitude from the drive thru guy! He literally stared at me with so much attitude like I did something wrong and then my daughter witness him throw our food at the counter while again giving us a dirty look because we "customers" were rightfully upset! By this point I was beyond upset that he tossed my food around, I just drive right passed the drive thru window! Who knows what they did to our food!!! Why don't y'all hire people that really need and want a job not some asshole kid with a flamey ass attitude!! read more

Huge fan of Whataburger, critic of this location. I've given multiple chances at this location as I live very close, but have been thoroughly displeased on multiple occasions. Literally zero quality control. I will go out of my way to a different Whataburger for now on. read more

Terrible I live less than a min from this location and the food was so cold when we got home was missing fries and the shakes were like milk! We went through at 1030 at night so really shouldn't of gotten cold or melted that fast!!!! read more

We always dine in at this location and as many times as we send food back I would never try the drive thru. Took three tries to get my burger right and two tries for my wife. They gave her a junior patty in the whataburger buns, (where's the beef). The drive thru was non stop and watching the confusion from the inside was almost comical. The bathroom was out of paper towels and no one was cleaning the tables unless you asked. We will give this location a break, hopefully they will get more organized. read more

TMI Alert! It's a family tradition to stop at this Whataburger location on the way to and from Laredo... to use their restrooms. If you have to spend time in a strange rest room, isn't it better to spend time in one that smells like french fries vs poo? I think so. This last visit, however, the bath room was a little gross and needed a bit of cleaning. We came here around midnight this time around. The night shift seemed to be run by kids. They weren't all that professional, but they got the job done. A couple of the boys were reluctant to help us, but we got taken care of when the 3rd girl showed up. One final thought, Whataburger needs to up the difficulty of the puzzles on the kid's meal bags. Drawing 7 hamburgers, coloring one of them black, and asking to find the different one, is, well, its simply a test to see if you can read. :p read more

As much as I love whataburger, this one is far from satisfactory. The service was very slow, our food was cold, and two burgers were missing the patty. Im fairly certain a #1 is a hamburger. These shining stars managed to get in the cheese, extra pickles, and mustard and leave off the onion but forgot a patties. read more

Whataburger - One of the burgers with extras, but no patties. - Burgers Near Me - Live Oak, Texas

This drive through is always slow!!! It was over a 30 minute wait to just get my food through the drive through. On top of that staff was rude. read more

Rude employees. Took 20 minutes to get food, while being very slow. They also managed to get my order wrong.

Regina, one of the best cashiers. Took my order, made it very simple and easy for us. Our food was out in a jiffy, very glad!

This place takes forever in the drive thru! Waiting in line for FAST FOOD for 30 minutes is ridiculous.

I was stuck waiting in line for almost 30 minutes. There was a car in front of me, a car behind me and the concrete wall side so I could not exit the line. I will never stop at this Location again. read more

Excellent service! The dining room attendant (she's from Germany) has to be one of the nicest dining room attendants of all-time. The food was well prepared and the dining room service was outstanding! I will certainly be back. We met my sister and her family, my cousin and her family, and my family of 7. Plenty of great seating and it's right off the highway. I recommend to stop at this venue if you're ever in the San Antonio area and you're craving a Whataburger. read more

Just YUK i may never eat Whataburger again. Cold everything + a thirty minute wait in the drive through and did I mention disgusting

Honestly the worst whatab you can go to in town, lines always as slow as can be, food is often cold and I live not but 2 minutes away. I mean I used to work at another whatab when I was 16 and it's not hard to do it the right way, piss pore performance everytime I go here. I blame management read more

How difficult is it to take an order from the drive thru? She asked for our order then all the employees in the vicinity of the mic started joking around and laughing. She forgot our order instantly. Needless to say we made a U-turn and left. What a waste of time. read more

EVERYTIME I come to this drive thru, just for a drink after my work out, it takes more than 15 minutes each time! This is UNACCEPTABLE! Absolutely the worst drive thru in all of Texas! read more

22 minutes in the drive thru? I hope that's not the norm on a slow night. Even if we got a, "sorry for the long wait" would have been appreciated. read more

Nice staff. But the restaurant is filthy. Food all over the floors and quite a few dirty tables with crumbs and trash. Either way, food is always good. read more

On morning of 11-19-19 7:30am the rudest window service. She was very pushy and short. I was only car. Except 1 in front of me. At time of order I had to order very quickly. At window she never spoke to me. I put up my app and she waved at me rudely come closer. The only she said quickly any condiments I said just napkin. She didn't even put that in bag. Rude start to b a busy day. Won't be returning there. To many other choices. read more

My husband and I visited this store for lunch today. The service was phenomenal and the facilities were very clean. Friendly employees and great food. read more

Ordered from the app and order was not ready. They said order did not go through....had to put a new order in the restaurant and food was ready 25 min later. read more

Over 15 minutes spent in line at the drive-thru and they messed up my order. Next time I am in the area seeking fast food, I'll find another option. read more