We never would've ended up at this Arby's if we hadn't missed our intended one zooming by on the freeway, LOL. Really impressed by this location. It had a very clean, new feeling, like it had been recently remodeled, but also well taken care of by the employees to keep it clean. Edward, in particular, was quite friendly and quick to assist us with all our needs, fetching us condiments and making conversation. I also noticed him sweeping the lobby of the establishment during a lull in customers taking orders. Big kudos to him! The food was delicious, like it always is at Arby's- that plus the reasonable prices is why we keep coming back! We made note of this location in particular in case we ever want to snag Arby's on our way down or back from San Antonio again, because it delivered superior service/experience. =) read more

I have been coming in here twice a week for the last six months. I must say it's my favorite Quick food place. The people are courteous. The food is great and they never mess up an order, nothing but huge kudos for this restaurant. Actually, I've been coming in here the last 10 years and they've always done a great job! The manager is always super friendly and so is, I don't know her name but the lady who normally works the evening cashiers shift for years is so so nice, really if you're tired of the same old burger and chicken sandwich come to this fresh hotspot you'll love it. read more

Basically, everything was good. We uses our email Coupons, and it is so yummy. When's we're are driving around, I go to my email to see what is on Special coupons. Service at this restaurant is always fast and they remember I get 2 Horsey and 2 Arby's greater packages. We were in our car, and so (really) got it food fast, faster, and it was fastest. So glad that we have a Arby's. Right up the street. read more

The worst brisket in the world do not get. It's Luke getting a rubber sandwich, the fries were good and hot but save your money.

Listen, I get it. Good service is hard to find. However, when your management needs serious improvement, how can you expect to have staff that will go the extra mile...or at the very minimum, just do their job? My wife ordered a side of cheese sauce with her meal to dip her fries (I was standing next to her and clearly heard the words CHEESE SAUCE). The order was prepared promptly and was great...except that there was a big container of au jus on the tray instead of cheese sauce. I told my wife it was no big deal and that the assistant manager who took the order most likely didn't hear her correctly due to the exceptionally large, unneeded, and hilarious COVID barrier hanging directly in front of the register. She chuckled and then took the au jus back to the counter for a cordial exchange...or at least that's what she expected. Hehehehe. The assistant manager told her, "You didn't order cheese sauce; you ordered au jus!" My wife said, "Ma'am, I did order cheese sauce, and it's not a big deal, but I'd just like some cheese sauce." The assistant manager then replied, "You didn't order cheese sauce, but I'll get you some." Wow. If I wasn't laughing so hard at the time, I would have been crying for the poor employees that actually choose to come to work under her "supervision." Anyway, everything else was good. Come on Arby's! You can do better than to select certain mouth-breathers to be your management. Promote hard workers who are dedicated to customer service! I didn't get her name because I was laughing too hard, but be forewarned...if you eat at this particular Arby's you do so at the risk of your own condiments. read more

When I need my curly fries fixing Arby's it is. The sandwich is delicious not salty. I got a nice big meal for my money. The employees at the drive thru are courteous. read more

Went through the drive through after work around 5. I don't go to Arby's much. I ordered a double beef and cheddar sandwich with curly fries. When I received my order, I could tell the fries had been sitting, but they weren't cold. read more

The Arby's at 3009 in Schertz-Cibolo area is awesome! The inside is super clean and the food was delicious. Really enjoyed the service we received from Don and his crew. We will be back read more

This location is awesome. I always wondered who actually went to Arbys and after venturing in today for maybe the second time having Arbys ever, I realized what Ive been missing out on and why people should go here more often. Edward was commendable I felt more taken care of then most restaurants, this place rocks! read more

The red-head with a long ponytail was stroking her hair while handling our food. YUCK. Anyways, I love Arby's french dip and apple turnovers. This particular location served me tough, crispy turnovers which was a huge disappointment. No complaint except for the hair part...and this particular location doesn't seem to care much about maintaining their lobby. Oh yeah, bring back the jalapeno poppers! No other place serves it with cream cheese and I love cream cheese! read more

Arby's Roast Beef Restaurants - French dip sandwich - Fast Food Near Me - Schertz, Texas

service at Schertz Arby's is alway impeccable. One day while going through the drive through, I placed my order, got to the window to pay and didn't have my wallet. They were gracious enough to give me my food and just asked that I continue to come as a customer. They are wonderful and the food is always served hot ! inside the restaurant, the ambiance is comfortable and welcoming. read more

Love the French dip. Always enough dip leftover for my grateful pups too! Excellent customer service

Greek Gyro and smokehouse brisket were tasty! Server was friendly and courteous! Food came out quickly. Kids meals were awesome. Many varieties of foods on their menu. Love all the sauce options. Restrooms was clean which we much appreciate. Interior is nice with 2 flat screen TVs. read more

Not edible. A soggy soupy double beef and cheddar with musky notes of urine. They added 4 times the normal amount of cheddar and arbys sauce. It was a soggy mess. So i took off the bun to just eat the meat. But the meat tasted like it had been soaked in urine. I didnt go inside, the inside lobby wasnt open. But I could see it was filthy with stuff tossed ontop of the counters and railings. Guess they are using the lobby as storage. read more

Real person, real review. I normally would not post a review for a fast food restaurant, but excellent service and good food needs a good review. Very impressed with crew members and management. Everyone was very nice, was asked twice if everything was good. Food was hot, fast and good. Restaurant was very clean and staff was cleaning the whole time I was there. Crew members really seemed to like their jobs and it showed. read more

Serving up old cold food. My fries were warmer than this brisket sandwich which is mostly fat. Also was given the wrong size drink. There was no line, no one inside and I still waited 15 mins for cold food. I'm not returning whatsoever. read more

Worst arbys ive ever been to hands down the lady in the drive through had to be on drugs or something because she repeatedly got my order mixed up with someone else's and gave me the wrong change twice, by then i was just annoyed so accepted the incorrect change but then had to wait for them to make my order so i had to wait another 10 minutes in the front of the building, the whole endeavor took about 30 minutes smh read more

I go outta my way to make sure I get from here great people music n clean as if they just opened

I had it once about 13 years ago and never went back until recently we decided to give it a second chance. This place is delicious! My husband and I enjoyed our meals and we were actually very surprised we liked it. Will definitely be returning. read more

Too many gnats flying around. My wife and I wanted dessert but saw flies swarming the turnovers, The food was OK but I couldn't help but wonder how many gnats and flies had been on my food. Spoiled my appetite. At one time this store was nice. . read more

It's great food!! I'm an arby's addict!! It was warm and fresh! The only thing I didn't like was the cricket season, it's like they all migrated to arby's. We had one jump on our table while we were eating.. Ewww... Beyond that it would of been a great experience! read more

"Went in to grab the signature food: a roast beef sandwich. When I walk in the 20ish year old cashier is arguing with the manager about whether or not he needs to take the order. I catch the tail end as she walks away telling him that he was just saying he had nothing to do so he could take my order. He eventually makes his way over to the register after exhibiting his passive-aggressive displeasure by moving as slowly as possible to the register. I order a roast beef sandwich. Without missing a beat he tells me, in his best 'explaining it to the moron' tone that they have roast beef and cheddar. I tel him I know, but j want the roast beef sandwich. He proceeds to expand upon the fact that a roast beef and cheddar has roast beef AND CHEDDAR! I, losing patience, tell him I just want a roast beef sandwich. He finally say "OK" with his best nauseated/disgusted look and starts to enter my order into the register. At this point I telos him "never mind. I don't want anything from here." He shrugs in his most uncaring affectation as I leave. I did call the manager as I was leaving and I came to an immediate understanding as to how this moron could work there. read more