My name is Jessica and I visited whataburger in Jackson ms on high street and Wanda B in the drive thru was a delight. She had the best customer service ever read more

Wow what an A+ pitstop for a long drive! We were all so hangry and right when we took our first bite of whataburger we were instantly happy again. I got the spicy chicken sandwich and it was so fire I would def get this again if there were locations by my house. The service was so nice too when I ordered she yelled "spicy chicken!" To the kitchen and they made it nice and fresh. The tables were a little small but I liked the vibe in there. I'll miss you whataburger read more

Whataburger - Chocolate Malt - Fast Food Near Me - Jackson, Mississippi

Every time I go to Whataburger at night the worker saying order online or doordash. They never taking card or cash at night . I ordered ahead I got there and got my food made it home which is up the street less than a minute away. My burger is cold and the fries are cold and soggy. I went back up there to let them know the manager said I'm not remaking it so I said that's not my problem by food was cold he said come talk to GM in the morning. I just wanna say the Managers are Unprofessional and Rude . I'm not the type to argue but they give free food away to their friends. The Homeless stay begging by the window and sitting by the doors. read more

No matter the time of the day or night the food is always fresh and delicious. Lines seem to be a little lengthy but the wait is well worth it. read more

The hamburgers were well cooked and just like the other ones I had visited in Texas! The servers did their job well.

I go here like once a month, and always get the same thing. The burger with Texas toast on it instead of buns. Fries are yummy, DO NOT sleep on the gravy. Service is aight, nothing special. Ambiance is fine, nothing too extraordinary. Wait, hold up. I think I see a cat. HEY, BILLY! what? IS THAT A CAT? uh, yeah. OH OKAY! Anyway good food I would eat here once every month again. read more

Oh my gosh these ware so good!!! I like the single patty. The bun is the best. I ate one everyday in Houston Tx!! Quick service and hospitable. read more

It never fails. There can be one person ahead of me in the drive-through and it will take 20 minutes to get my food. These people move like they have been struck with polio and are working from iron lungs. read more

When it comes to ice cream - this and Brent's are two of my go-to's. Mainly bc you can't find malts anymore. Well, Baskin Robbins's has them. I do love a chocolate malt from Whataburger! Extra malt, please! YUM!!! If only we could clean up the city of Jackson! Their chicken strip basket and white gravy is really good too! read more

Great food. Great service. Daughter said the best burger she has ever had. Great onion rings read more

Whataburger - Double cheese soooooo good. Great service too. - Fast Food Near Me - Jackson, Mississippi

8/17/2022 between 8:00 and maybe 8:25 I ordered a Patty Melt combo and a cinnamon roll. I was ok with the can beverage due to the water "crisis" in the city of Jackson. But he gave me a what appeared to be a single Whataburger with onions , mustard (ew) , and cheese that wasn't melted. Hint hint (the meat was cold) Since I'm being honest, buddy didn't sound too thrilled over the speaker system to take the order. Rebuttals were brisk because they were out of condiments. Anywho, when I made it to the window and paid, I received everything except the cinnamon roll. As I was pulling away he stuck his head out the window and to get my attention. I got the cinnamon roll and got half way home after eating the fries, to discover that nasty tail burger wasn't a patty melt. You plucked me with that one. I probably didn't need it it was late and I had just gotten off the road. Thanks for wasting my hard earned $12/$13 and my time. I think I'm done with fast food for the rest of my life. Or at least until robots replace humans. That's was just tired and trifling. You already didn't have ranch or honey mustard, then had to be fresh and utter "truck comes tomorrow" Ok? What do I care? What can I do with that comment when im ordering food now. I hate it here... #shouldhavejustwenthome #fastfoodisthedevil #wasteMymoneythen #ugh read more

fat burgers y'all, like gigantic um wasn't expecting it! first time here & im used to the typical mcdonald's & wendy's size burgers. i'm a west coaster y'all so bare with me! i came here with my dad on a friday afternoon & ordered a regular cheeseburger meal with water. my dad on the other hand got a double cheeseburger meal with a vanilla milkshake. (they literally give you 32 oz of milkshake wtf) that's some shit wow! anyways i would say this is a really good burger joint. there was nothing that really stood out to me as spectacular but they do give you huge portions. if you like hearty burgers this is fa sho the place for you! the fries were also bomb af, hot fresh & not too greasy. will definitely be coming here for when i'm in the mood for a fast food option read more

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On our way to Memphis we stopped in Jackson to t gas and this happened to be next to the gas station and based on TikToks my son had watched about it from TX he really wanted to try it out. We had their vanilla and strawberry shakes which tasted like most fats food shakes but their burgers did taste very good, well seasoned, juicy, and big portions. You can pick what type of bread you want for your burger, one person got brioche and another Texas toast, fries were good, and their chicken tenders were juicy. Our only big complaint is their use of styrofoam which is a huge planet killer, I believe that regardless of the state regulations food chains should help the environment and set a better example. read more

Whataburger - Fast Food Near Me - Jackson, Mississippi

I should have listened to yelp reviews. Took me 30 mins to get a burger and fries. At least the fries were hot. The burger was stone cold. Shake was good even though they first told me they were out of chocolate, I got chocolate. The gal behind the counter was pleasant but the other staff were not very nice. It's sad when no one gives a care at what is supposed to be a great burger joint. read more

Great service at the drive thru just a few minutes ago!!! Food was hot and our order was correct. The Lady at the drive thru was so friendly-don't see that a lot anymore. We will be back every time we come from our Doctors appointment read more

There was a great staff today with a very kind lady working the register around 3:15, I ordered a patty melt and strawberry shake. Absolutely lovely food! I really wish I could remember the polite employee's name, she had a big smile on her face and made my sister and I feel welcome! read more

Count y'all days!! Because this bs pissed me out seeing not one but multiple creatures inside of the bottom of my sweet tea so that tells me y'all not cleaning shit out or changing anything in that restaurant and wish y'all could be closed down!!! read more

Whataburger - a bowl of food with chopsticks in it - Fast Food Near Me - Jackson, Mississippi

WOW! The absolute rudest burger workers EvEr... Should be called WHATA-Ever because that was their attitude with customer. It's as if they were confident they are doing you a favor to be served. We just left because I was sure they would do something to our food as their body language and whispering amongst themselves. So bizarre read more

First time having a burger from here, very tasty. Just be sure you check your order from the drive through. 1 of 3, was just cheese and burgers with catsup. Drove 15 minutes home when we found out. Will definitely swing through another Whataburger in the future. read more

As someone who grew up with access to Whataburger and who now lives in Georgia, I always try to visit a location when I am out of town. I just happen to be staying at a hotel nearby and decided to sit down for dinner. I was quite hungry so I ordered a double with grilled onions, jalapeños and two strips of bacon.. also ordered a fried apple pie, fries and a chocolate shake. The food was delivered to me hot and well assembled. I enjoyed every bite. read more

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I've had to pull out of line because I'm stuck between ordering and paying for 20 mins

i called and asked a general question and nobody said anything and then they just hung up. not very good customer service.

I came here and had my first Whataburger ever. The burger was really good but I wish they put mayo in the burger instead of mustard. Nonetheless, the ingredients were fresh, the bun was soft and the burger was grilled perfectly. The food was served to us and the server offered us ketchup or spicy ketchup along with other condiments. The servers here were very friendly and some were really happy (as if they enjoyed their job). The place seemed bright and clean. A great first time experience! read more

Whataburger - Fast Food Near Me - Jackson, Mississippi

Besides the girls working behind the counter being SUPER NICE AND HELPFUL... this order was an absolute WRECK. I decided to order online bc the sticker on the door suggested it. Here are all the things WRONG: -no bacon -no mustard -onions were pretty much raw On the second -were given fries -somehow ended up on Texas toast -and were not given ranch If this was a Togo order that I grabbed through the window and had kept traveling BACK TO SC I would have been furious to be missing half of my order. Not sure if the app didn't load the info properly or if the cook did not care and just threw stuff they wanted in the order and not what was in front of them. This was my first time at WHATABURGER and I will never in my life visit this location again when traveling. read more

Whataburger - Fast Food Near Me - Jackson, Mississippi

Why oh Why Whataburger? Why do you not want to be in New Orleans?? We hit this place up heading to a coaches convention in somewhere Mississippi and decided to try out this delicious Whataburger in Jackson. Always a great choice and the food is always good. Just wish the franchise would make a move into New Orleans..... Then it would be a 5 star.. Oh well, I can always treat it like a once in a while treat whenever I come across one. read more

Worst service I've ever had. I sat in drive thru for more than 45 minutes with only 3 cars ahead of me. I waited an additional 10 minutes and I still never even got to the window. There were 5 more cars behind me!!! After almost an hour I left, went across town to the County Line Rd. location and placed the same order, got it in less than 3 minutes, and was back home in 10 minutes. The Gallatin St. location will never get my business again. I'm also a local business owner of more than 30 years, and I'll make sure when our people stay in downtown hotels for our conventions, this location is on the not recommended list!!! read more

I cannot believe I paid nine dollars for this crap. Whataburger continues to disappoint me. my burger is not the way I asked it to be made and looks very dry and old, the server had the nastiest attitude, I ordered a large fry that was only half full, and they gave me a cup full of carbonated water. I am officially done with @Whataburger!!! This is the third time this month and I refuse to pay for overpriced, sloppy, food and horrible service. read more

Whataburger - Fast Food Near Me - Jackson, Mississippi

I'm going rogue on this one, park with me and chat for a spell. This Whataburger overlooks High Street of Jackson, MS. The street contemplates what it has become. The local fixtures (read drug-zombies) traverse High Street and bear witness. Come here in that twighlight between McDonald's breakfast opening and the neighboring Wendy's opens its lunch menu. Before you slap your forehead again (trying to remember her name among your many woes), look to that orange Nickelodeon orange wonder-woman beacon! It is still night-time in yours and the drug zombie's book. You know what to do. That crisp brown bun is a crisp and familiar large pancake that you press to get a prize. As you press--your hand feels that whole-warmth you notice that spherical, flat, dog-eat-dog brown double patty. Yellow restaurant cheese and clear beef grease mix in a blessed alchemy. As you look at those soiled fries, you hear the crunch of the green lettuce. Hidden in the bite are those cubed cold onions--not quite as cubed as McDonalds efficiency. Rather, these spheres snap and pop over the cheesy beef bed where they were laid to rest. Even though the fries are a rip-off from McDonalds, they will do like the best and worst witching hour companion. Are you going to finish yours? I am really hungry and I don't feel like driving. Tired of staring at this orange sign. Let's get an uber to your place and figure it out in the afternoon. read more

Whataburger is just a simply made burger that tastes great. It comes with mustard, onion, tomato and lettuce. Cheese will cost extra. But something about the burger as it comes is very good to me. Also, the burgers are huge! You will leave stuffed. I have not seen a Whataburger in Ga., but when I'm in MS or FL, I have to have myself a burger from this place. read more

Really enjoyed my burger, hot and made to order, the fries were served hot and fresh. Great service the staff went over and above the call of duty. Also like how they bring the condiments out to the table read more

Stopped at this location as we were traveling home from New Orleans. Employee was very rude and then shorted us on our order. What food we did receive was good but ended up having to stop somewhere else since my sons food was missing from our order. Terrible customer service! There are several locations in Jackson, so I would recommend visiting one of the others! read more

Oh how I have missed you Whataburger!!!!! Stopped by this location on our trip back from New Orleans. Granted they were busy with a bus full of kids, so my criticism will be a little softer. The burgers were cold (still tasted good) but would have been so much better had they been hot. Fries were hot and of course that yummy ketchup. The service was ok and the restaurant was clean. read more

Never have I ever found a hair ball in the middle of my burger.... untill now. I can't even tell what type of hair this is. I'm so grossed out and never ever coming back. Worst experience ever read more

Never visited a Whataburger before but hit up this one in Jackson. I sped through the drive through and ordered a "Whataburger with cheese, lettuce, ketchup & mustard, and pickles"...It was delicious. A great option for a quick burger in Jackson. read more

My orders have been consistently accurate and delicious! Drive-thru staff is a little stand-offish...but I'll happily trade that for accurate delicious lunch & dinner. See you soon! read more

Stopped by here after traveling back to Memphis from New Orleans. Only thing that stopped me from giving this location five stars was the service. I had to get someone's attention to get service. No one was on the front end upon entry. The food was consistent and after having my order taken they moved fast in preparing it. read more

Typical poor quality control issues due to the owner permitting illiteracy or lack of motivation among the staff.

I'm a big fan of whataburger, but our experience at this location was subpar to say the least. Our order was incorrect and when we informed the cashier, Ken, he insisted that the order was indeed correct. We were then required to bring every burger we had purchased up to the counter in order to prove to the manager that our order was indeed wrong. We then retreated back to our table, waved the flies off of our fries, and waited another 10 minutes for the correct order. Overall terrible experience. read more

I am from Texas and I must say that I go out of my way more frequently than I would like to just to get a taste of home. This Whataburger did not disappoint. Friendly staff even at 3:00 am. Friendly staff in the afternoon before I headed on my next journey. I'm currently sitting in the parking lot looking at the decorations for Christmas and they are very festive and have treated every guest with such southern courtesy that I had to get on this your yelp review. read more

I recently read an article about the top ten chain burger restaurants in the USA and Whataburger made the list. I was recently on a road trip and stopped at this Whataburger. I ordered the burger combo meal (#1) and the food was excellent. I was with two other people who had never eaten at Whataburger before and they absolutely loved it. I only wish they had Whataburger locations in Missouri so I could enjoy it more often. I do have to mention the restroom was rather disgusting at this location. They definitely need to clean it more often. Other than that, the experience was wonderful. read more