Seriously small counter queue area! No reason people should be trying to figure out where the line begins and why it's so bunched up at the door! Horrible design. Two guys almost go into a squabble over who goes where. My burger was fresh and good, though...as always. The onion rings were good and crisp, like I like them. read more

CHECK YOUR FOOD!!! I orders my meal and an additional side of onion rings. I go to the window get my food I check it and notice 2 fries. No problem I let the bitch at the counter know and she tells me to move to lane B. Ok cool I'm still going about my business being a decent human. Then a few minutes go by and she comes out and brings me my food. As I start to pull off I decide to check if they added the spicy ketchup being that I ordered 2 sides that required them. As I open the bag it's the same fucking 2 fries. Bitch had me waiting for no reason. At this point I was bothered bc not only did they make me wait but now they thought I was stupid and wasn't gonna check the bag before driving home. I got off and cussed all them out. It's never that serious but I gave them all the respect at the beginning now it's time to get disrespectful. Crazy fast food workers want a raise but don't k is the difference between French fries and onion rings. How tf you mess that up TWICE! read more

Grabbed a meal and a kids meal before my class. Food was great and hot. Monday-Thursday kids eat free at this location with a purchase of any whatameal. That's what I'm talking about Mr. Burger you know you're the man. They forgot her gummy treats but she will live next time. read more

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If I could rate it 0 stars I would. Why would you suggestive sake an item you have none of the ingredients for and it's higher than anything on the menu? That's piss poor service and should be handled in a better manner. read more

Whataburger - Monterey Melt Whatameal - Burgers Near Me - Houston, Texas

Slow and rude employees waited 40 for a order. When I received the food it was already cold and I was late for work never stopping here again. read more

We were one of two customers here and it took over 20 minutes to get our simple order completed. Update: After 30 minutes we left because they were unable to make our taquitos. read more

Food was made correctly and customer service was fantastic. I went through the drive thru and waited 15 minutes in line with ten other cars. Looked to me the staff was confused I always have to remember patients when coming here. read more

Whataburger - ##1 Whataburger Whatameal - Burgers Near Me - Houston, Texas

The burgers are the best. Ice tea taste fresh. Kimberly is always in a nice mood. Very friendly.

The Swiss Mushroom burger was dripping and soaked in oil. There were very little mushrooms. The fries were super cold. I had to throw half of the burger away and didn't eat the fries. Horrible. Never going back read more

Wait time was ridiculous, parked in lane B for the longest. Management during the shift was very unprofessional. I questioned the long wait times and other cars passing ahead it was just a no empathy situation. My entire order was wrong once checking it from home. I ordered a COBB salad & two- Kids 2pc chicken tenders, Instead I received 2 apple salads? And no fries or sauce in the kids meals. read more

Whataburger - kids missing fries - Burgers Near Me - Houston, Texas

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You keep saying you've tried every one of these in Houston and know the menu better than anyone. You know what I say? What-a-bragger. In a low-rent area this is a Whataburger to satisfy the needs of the masses. It's right next to the mall at Gulfgate and has your typical stuff. The old Green Chile Burger that was a temp special was amazing, but it's long gone. Employees are not friendly and I don't think their products are so great either, but if you want a Texan burger and want something that's not as good as McDonald's but better than Shake Shack and Five Guys, then I guess you should give them a try. read more

Whataburger - More like what burger? - Burgers Near Me - Houston, Texas

Came in drive through around 4 pm today of 4/27/2025 AND IT SHOULDN'T TAKE NO LONGER THAN 30 MINS to bring out some food, didn't pay still after 30 mins so I left. Unacceptable! read more

This location has got to have on of the slowest staffs in the company at least for a Saturday morning. 25 minutes for 4 cars is crazy

This place is great. I don't know why it has low reviews. My parents and I went for a late bite and hung out for a while. It was very clean, the employees were attentive, polite, and incredibly accommodating. My fries (a hit or miss at some locations) were hot and my cheeseburger was awesome. Definitely my go-to Whataburger - big shout out to the staff read more

Lifelong Whataburger fan here, but the wait time at this location is always ridic :( Disappointed

This location needs to start wearing hairnets. 2 out of the 3 burgers in our order had a hair in it. Hairnets shouldn't be optional in the food industry. read more

Taylor sucks. That's all that's it. Will try the food shortly. She had bad customer services. And charged extra for everything.

Definitely good burgers. Customer service was good as well. Is the food good? YES!! Is it as good as in&out NO. Guarantee you won't throw it away but in&out still rains supreme read more

Whataburger - Tried both classic and one with bacon and avocado. (Lettuce wrapped) Good burgers. In&out is still better though ‍ - Burgers Near Me - Houston, Texas

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The drive thru was LONG at 11:30pm on a Thursday. I had someone random man approach my vehicle but nobody else's in line. So far the ordering process was not fun and not a fast process... the food was good like always and the staff was friendly and wearing masks and gloves! This Whataburger is located in a not so good side of town. So beware. read more

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Standard whataburger. Service is good and quicker inside than in the drive through. Skip the fries as they are never crispy!

Fries are cold as hell. Burger is cold. Haven't been back since they sold off! Now I know why! Burger King is much better! Will never go back to Whataburger! Chicago sucks for a reason read more

Whataburger - Whataburger Whataburger - Burgers Near Me - Houston, Texas

They messed up my order. I gave clear directions and they couldn't comprehend but they did fix it and the burger was good. I'll go back if I ever visit California again. read more

YUCK! Check yalls food and make sure it's cooked before eating! I literally was served uncooked chicken! read more

Best cheap place in the area. This is not limited to fast food or burgers. Whataburger has a great consistency between its restaurants. Their burgers are great. Their ketchup is great. If it's late or early, try the taquitos. And their real ice cream shakes are amazing. I am craving one right now. Whatever you do, do not go to the rancid Chinese place across the street. read more

I really wish I chose a different location tonight, the girl that took my order sounded distracted and asked me 3 times if I wanted cheese and I said no cheese and only mayo so I get my order and I get home and realize that my burger has A LOT of pickles, CHEESE and mustard. She charged me for the cheese and I really hate mustard which is why I only asked for mayo. Called the number on the receipt only for it to be a wrong number... all because the cashier can't hear. I was really disappointed and ended up giving the burger to my dog. read more

Whataburger - Burgers Near Me - Houston, Texas

I'd give negative 5 stars if possible. They have you move to right side lane to shorten line but then wait to take order from all other cars before coming outside. Therefore instead of going in order those who are first now become last served. Poor customer service and hospitality. Management takes no responsibility to use common sense. Avoid this location unless you have excess time to waste in line read more

The food was good. Hot fries and good burgers BUT the manager Javier was an absolute jerk. He was extremely rude and began arguing with my husband and I while he was walking across the restaurant, yelling at us. Saying he didn't give a crap that we were upset about an overcharge (I asked for a burger with bbq sauce instead of mustard and he charged for me for extra bbq sauce. Extra?? There was no extra! It was a replacement. I told him no other whataburger had ever charged me for that and he ignored me). I was in total shock about his behavior!!! I had NEVER had anyone behave in that manner, especially at a whataburger. DO NOT come in to the restaurant. The tables were all dirty and the service was absolutely terrible. All the employees were just like zombies, not one smile from anyone. read more

this whataburger takes forever to make an order. worst whataburger around. this is ridiculous.

As a restaurant worker I was ashamed at the manager on duty and a few employees by not wear the mandated mask appropriately and not covering noses and not giving an example to their employees how to follow appropriate wear PPE. read more

My food was given to me cold I could tell my hash browns were sitting around collecting dust for a long time then they forgot my drink then they didn't thought I said an OJ but I said a soda they have no business being in business anymore I will never come here again infact I will be shocked it I don't get sick from the cold food sitting so long read more

Of course I care about how the food tastes and the quality Im getting. But this visit was the worst. The lady on the speaker that took my order was SO rude. I understand if you might have had a bad day, but I also work in retail where I have to speak to customers, and I don't think it's appropriate to speak to a customer that way. Made me not even enjoy my food because she tainted it with such horrible energy. read more

I'm not sure if there has been a change in management or cooking staff for their breakfast, but what once was a nice place to pick up breakfast has become "ugh". Same problem as last time - the egg in my toquito was clearly some that had been sitting around for a while (hard and crusty). There was also sausage buried in the cheese when I ordered a bacon. I guess the staff didn't want to waste another wrap after they realized their screw-up, but now I won't be coming here again. It's a shame since their toquitos were very fresh for the 3+ years I had been stopping here. It's also a shame since every other Whataburger seems to rock for breakfast! This one could give the chain a bad name! read more

Customer service poor. Restaurant was clean and very well lighten. They forgot about my order and once asked for it they took an extra 10 mins, but it doesn't stop there all fries were 1/2" to 1", none larger than that. When finally the food arrived I asked for ketchup and there we go again an extra 5 mins. There were no sweet tea so once again I asked for it and was told that they were making it and another 10 mins on waiting time. I should go to Olive Garden with all that time and have a decent meal. read more

Always one of the best burgers in America, they keep it simple and its divine.

Best burgers!!! It gets crowded mostly late at night,but its worth it fast drive thru!!Food is always hot nd fresh read more

Good burgers and fries. The manager lady that took our order was very fun and a great asset to this place.

This was my first time going to this Whataburger. I purchased a burger onion rings and small milkshake and went back to work. The meal cost $10 and was colder than the milkshake. I don't think I'll go back. It was cold when I got it out of the bag. There's no way no one knew that burger was not hot. read more

This is a really great whataburger. Their service is very fast and the vegetables on their sandwiches are extremely fresh. You really get your money's worth. read more

Seriously how hard is it for someone to take a simple order and actually get it right at the end. It's unbelievable how frustrating it is taking out and getting home and everything is completely wrong. And to top it off, really bad customer service and extremely rude. It's disappointing how bad of a taste this Whataburger store leaves in my mouth after leaving. read more

I LOVE THIS WHATABURGER VS ANY OTHERS! Seriously, they're always working soooo hard and the manager, Rodney, is awesome. His staff is the bomb and he's always so friendly, even when I'm faded af. It's slightly in the hood so it's packed BUT service is decent and the food doesn't make me have the poops after a drunken or sober night. read more