I called to place an order. The lady said ok and asked me to hold as it sounded like she was taking another order. When she came back she asked what I wanted. The first thing I ordered was a burger and asked if she would add mushrooms and jalapeños as I saw a Google menu that said these items could be added. She said no that they don't have these items. No problem, I just asked for the burger loaded as is. She asked if I wanted the Bellfort and Fondren location. I said yes and she said ok. Then I told her the other 4 foods wanted including a salad, onion rings and a shake. Then I asked what drinks they had. She told me and I ordered a fountain drink also. She asked if that was all and I told her yes. She paused and then said "I'm sorry but we can't take orders over the phone, you have to use our app". No answer was given as to why that was not mentioned earlier in the call. Whataburger needs to have their employees work on better customer service and maybe offer better training. I doubt we will ever be back. Unbelievable! read more

Nothing particularly different about this location. I'm a Whataburger fan. The patty melt I got tasted exactly like I remembered it. Fries were crispy, and the shake was good. Service at the drive through was slow, so I dropped a star for that. Overall, if you like Whataburger, you'll be satisfied with this location. read more

Food was absolutely horrible, how do you serve someone a patty melt w NO CHEESE ? The workers are incompetent of a simple task and the service is d*g s**t, they should just shut this Whataburger down completely cuz it's THAT BAD. Never going back . read more

I actually had a good experience at this location. Truth be told, this area isn't the greatest and this location looks really run-down but they were nice and the food was good so there isn't much more to say about that! read more

When did he get a Whataburger number one no onions no tomato fuck they might as well have put the whole onion in there not only that I got a coffee no cream or sugar what the fuck who drinks black coffee are you kidding me Whataburger gets a fucking thumbs down sorry that Armando Mirylees that's MIRELES don't know what the fuck he's doing thanks for fucking up my lunch have a nice day read more

Whataburger - Why so many onions I said no onions I am allergic to onions I will die if I eat one onion - Burgers Near Me - Houston, Texas

I don't usually visit Whataburger anymore, because for me they have gotten expense. 2 chicken biscuits 7+$ Their food doesn't taste as good as years ago. Not sure if it's because it's no longer owned in Texas. Ordered the Breakfast bowl with Sausage add bacon. Charged but no bacon added and food cold as if premade. read more

This whataburger is ridiculous. I order food from here and nothing was remotely close to correct. This picture is the "large fries". Order cheese on the burger and of course there was none. Ordered ketchup and of course there was none. I understand working in the fast food business but how the hell did someone think this fry was okay to serve when I paid for a large. Every single aspect of the order was wrong. read more

Whataburger - a basket of french fries - Burgers Near Me - Houston, Texas

Worst Whataburger and fries ever! My boyfriend and I both got the blue cheese bacon burgers. They were not good! The lettuce was very wilted on mine. His blue cheese was all in the middle of his burger. The burger had no flavor. The fries were HORRIBLE! They had been fried in old grease and didn't have any salt. We love Whataburger but we won't be returning to this location! read more

Possibly the worst location I've ever been to. Burgers I've ordered here are consistently never fresh or hot. If you're aiming to quit eating fast food, then this might be the place for you. read more

Ayo whoever made my burger you need a raise. I came home after a long day with my whataburger and damn that my patty melt friggin slapped. I wanted to drive back and marry whoever made it but gas prices be 3.00$+. read more

The service is horrible. These lazy workers always take so much time and mess up my order. It's open 24 hours because thats how long we wait. At this point they should just close, these lazy workers can not run fast food. read more

Online order to be ready and picked up between 8:45-8:50 am. Sat here for 30 minutes before they were ready to bring out my order. At least 10 cars received their food in the drive thru before I got mine. I only ordered 8 breakfast sandwiches. Ridiculous. What's the point of the pick up time? Never again. read more

I ordered Pancakes and a Potato egg and cheese taquito and asked for extra cheese on the Taquito and extra butter and syrup for the pancakes. Didn't get any butter and syrup for the pancakes and no cheese on the taquito. Also no utensils and napkins. Not happy with the service today read more

Worse drive thru...unprofessional nobody talks and ghetto..better off cooking your own meal

Whataburger is going to hell in a handbasket! This store was awful as most are becoming. Tasteless Luke warm burger with greasy onion rings and the order was wrong. They have also skyrocketed in price to the point I can go to a good sit down restaurant with better burgers and good service cheaper! I grew up on Whataburger but they're getting as bad as McD's or Jack in the Box. Oh and don't forget, this store has panhandlers harassing diners inside the restaurant. read more

It's Whataburger. It's very, very hard to mess up. In fact, I don't think I've ever left a Whataburger in any mood aside from very, very happy. This location isn't in the greatest of areas, but that doesn't change the fact the food is as good as at any other Whataburger! I've never had a problem with the employees, they always seem nice and courteous, with "sirs" and "thank yous" being normal. I always choose a meal from the specialty sandwiches since they are all so damn good! I love Whataburger!!!!!!! Oh yeah, spicy ketchup and jalapeno ranch are the bees knees. read more

Every time I come here after work the line is wrapped around the store and this is at 11:30-12:00 I get there. They are always out of something, be it spicy ketchup or cups it's something that the management should be ordering. I get once in a while you run out of something but not every week that's poor planning. Then 90% of the time my order is wrong I get one thing from here and that is "a number 3, plan and dry, with cheese" it's not rocket science. But somehow I get number 1's and 2's, or no cheese, it's fully dressed, or I get a chicken bites meal. Tonight is my last time going to this location I'm driving the extra miles to get better service and get what I paid for. read more

I don't know what the big deal is about Whataburger sandwiches. It's meat on meat in a floppy bun, with cheap guilt written all over it. I thought a chicken sandwich might be better, so I ordered one, and the breading of the fried chicken was soggy, and the sandwich was spurting and oozing mayonnaise left and right. I came here the other day for a quick on-the-go breakfast because it's so close to my house, and although I was never a fan of their burgers, I distinctly remember enjoying their breakfast taquitos. I ordered a sausage and egg taquito, and drove up to the window. Okay, I'm seeing quite a few reviews remarking on the friendly service at this location, and I did not get that at all. Maybe it's because I was there at an early hour (10 a.m.?), but the drive through people seemed like that was the last place they wanted to be. Anyway, they gave me my food, I gave them my money, and I drove off. As I unwrapped my taquito about two minutes later, I saw a sticker on it that said, "Potato." Oh, no. And sure enough, they gave me a potato and egg taquito. How does "sausage" even sound remotely close to "potato"??? Okay, honest mistake, but still pretty annoying. Solid two stars. read more

Bathrooms are clean, but service is really slow. People working here are polite and attentive.

Rude as hell!!! Been standing here while a worker clocks out and places a order for herself and the fry boy cursing. No body addresses me for 10 mins!!! Even with the 2 managers here in front of me! Like really what's the purpose of placing an online order just for them to ignore the order and myself! Will not visit this store ever! read more

Establishment packed inside and out. Employees arguing with customers, and not paying attention to orders. There's always a commotion or something going on when I come here. If it wasn't for the chicken strips I wouldn't come anymore. ‍ read more

A kid's meal, whataburger Jr. and a #13 meal took 20-30 minutes How long does fast food take to make? read more

I went through the drive thru thinking that it would take less time than walking. I was asked to wait which wasn't a problem but when the employee came and brought me my order it was wrong so he went back and got a new order. Meanwhile I saw 5 cars pass me while my order was no being made. He cake back with a completely different order. He proceeded to tell me that I was wrong and took even longer to bring my correct Oder. If I could I would give this place 0 stars read more

They made us wait by the drive thru but they where giving the people behind us their meal.we didn't even order a big meal just two burgers .We waited for 25 minutes and then the employee came out and tried to give us the wrong meal and made a big face about it. He came out again and gave us a wrong meal again and accused us of telling him the wrong order read more

I've never written a review before but WOW I'm very disappointed and upset with this Whataburger location! First off, I had to wait nearly 30min to get to the window with only a few cars in front of me. (Time: 5pm) To be honest for me time isn't a big deal as long as everything is right. My order was a Monterrey Melt combo with a powerade to drink. When I got home and took a bite of my burger i knew something was wrong! They had put together 2 patties with fajita vegetables, bbq sauce, bacon, and grilled onions. I'm very upset because the burger was disgusting! It's like they just threw whatever they found into the sandwich! Lastly, i really don't complain about the drinks because i know any restaurant could have the same thing, but the powerade was mostly water. Overall, I don't recommend ANYONE coming to this location to buy whataburger! I rather drive to the other location(10310 S Post Oak Rd, Houston, TX 77035) even if its a few minutes away! I hope this doesn't happen to anyone else! read more

I had a coupon & the manager on duty today would not let me redeem it. The young lady at the counter was very friendly. My food was fresh & they bring it to your table. The service was fast & our food was fresh. read more

The area is sketchy but very amiable service from a gentleman, his name was Jesse but people called him rocko. He's like a household name to the people here which really caught me by surprise cause everyone said hi to him while he was working. Talk about knowing your customers, of course the service I received here was great no complains at all. read more

Terrible. 30 minutes wait for a burger while stuff is serving I'm going to assume friends ahead of you and wondering around looking lost. Never coming back!! read more

I usually come to this whataburger because it is closest to my house. In the beginning, i never had a problem with them but on my last 2 visits there, they weren't good. The first visit, i ordered just a soda and as im driving home and drinking it, i immediately had to pull over and throw up. I didn't drink anymore of it. Now 2 days ago, i went there and ordered a bacon and cheese burger i believe and a root beer. About a hour later, i was throwing it up. Come to find out i had food poisoning. I don't know what the issue is but this only happens in the daytime. I would go there at night with the nice old man. I believe he is african and there is another african man that works there as well. They are always polite and the food is always right. The night crew is always nice on the nights that i have went. read more

Horrible place. Order a cinnamon roll that looked like the result of kids mashing up play-doh, had a eye lash or eye brow hair on it. One of the cooks was just on his phone, stay away from these rude workers. read more