This Whataburger has to be one of the best Whataburgers I have been too in a good while. The service is friendly, the food comes out piping hot and the way I ordered it. They are consistent and I have already been back to dine in at least 2 more times for lunch. When in Garland, this is my go-to Whataburger. Everything is cooked to perfection. read more

Whataburger - Burgers Near Me - Garland, Texas

You call THAT a Whataburger? I guess nothing is sacred anymore... Also I live a few blocks away (.07 miles to be exact) and my fries were COLD. I paid over $18 with tip for this sh!t on a shingle. read more

Whataburger - #1 Whataburger Whatameal - Burgers Near Me - Garland, Texas

Our first time visiting was great thanks to Michelle!! She very polite and respectful. We will definitely return and tell others..

I know this location has a lot of negative reviews but my experiences here have always been good. I usually dine in and the staff are always accommodating and there is one gentleman in particular who always greets me and checks on me once or twice to ask if I need any additional condiments, napkins, refills, etc. This is why I drive a little out of my way and avoid the other nearby location on Broadway and Castleglen (horrible service). I gave 4 stars here only because the chicken strips on the buffalo ranch sandwich were a bit cold and my coke was overfilled and dripping down the cup, but this usually doesn't happen and once again the attitudes of the employees are what keeps me coming back to this location. read more

If I have to wait 15-20 mins in line for food, ok, but WHY are my fries COLD??? My drinks are running over with soda all over the OUTSIDE of cups, have to ask for napkins to wipe down BOTH drinks!! No, sorry no my bad, nope! NOT even a thank you!! Why do you all act like you are bothered by working there?!! Go home. Corporate/managers do better, expect better from your employees!!! Not the first bad experience here, it's tiring! read more

Whataburger is OK, not my favorite but good. The folk at the window are polite and efficient. The reason for this post is the stickers on the sign in the drive-through lane. I am pretty sure a lot of Texan's would be offended by a picture of Jesus Christ in high heels! Whether you're offended or not, I don't see this as good business practice. Your mileage may vary. Check out the pix, don't take my word for it. read more

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People are nice food is good but they are THE slowest whataburger!! No matter what time of day either it seems....

The most unprofessional ratchet service! You pull up to hear rap music playing on the speaker at the drive thru, while the guy taking the order constantly says "you wanted what?" "What was that?" Well turn off the freakin rap music, and maybe you would hear me! Ridiculous! Management needs to get involved. read more

Great fast, and fresh to go burgers! Can be very busy during lunch hours! Did I tell you that there are also open 24 hours!

This has to be the worst location I have been too. My order was wrong and I had to go all the way back to fix it. They gave us to free chocolate shakes, and come to find out those were made wrong as well. Lol. read more

Mfs try their best to be the worst restaurant in the dfw. Got my order wrong, and they forgot my ranch and honey butter which you gotta pay extra for. Everything's right on the receipt so how tf is my order wrong. But the fries were ok so lol read more

If there ever was a bad restaurant, this is it. Not only was the food cold; it was NOT COOKED COLD! I was the only customer during the lunch hour. That's how bad this place is.... no customers for lunch on a busy road. The manager actually locked all the doors so I and the guy replacing the floor mats had to unlock the doors to get out. Terrible! read more

You know how there's a commercial about whataburger being more than just a fast food line, it's a family? Yeah, they proved it to me today. Car got messed up at the driveway, they went out of their way to help me and still delivered great service to the rest of the customer. Greatly, appreciate each one! read more

This place..I am sorry..but..they are awful. I speak not only of this location but the place in general. Why? They never seem to get my order right and the burgers are not that good. It's a strange place. And when I briefly lived out here, after a few tries I just gave up on them. Luckily, my friends seem to loath them too. I am really not trying to be mean here. I used to nickname them "water burger" because the burgers, to me, were tasteless. But the inability of ANY Whataburger to get the order right coupled with the tastelessness makes skipping this place a no brainer for me. read more

Come on already. We've spent about 15+ minutes sitting here in the drive though waiting for a little late night breakfast. It's "fast foot"- how difficult can it be? Make the food get it out.... read more

Was waiting at the front for over 30min. No one came to the register. All employees were talking and playing around. Tried getting their attention but was ignored. Not coming to this locating again. read more

This place is absolutely the worst. Service is extremely slow, the man who took my order was so worried about trying to sell me cookies and pies as an add on to my order, he misheard me and got my order all wrong. After i payed, and tried to explain to the cashier that my order was wrong, she didnt even offer to fix it. She asked me if i'd like to purchase what was missing from my order in the first place. She didnt even attempt to talk to the manager or anything to fix the situation. Worst location ever. read more

Total drive through time is about 9-12 minutes. Then the product was stale, stuck to the wrapper. Then to return for refund another 7 minutes in drive thru. No apology and no offer to make it right. They genuinely do not care, the indifference is staggering. read more

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I don't go to whataburger a lot and its reasons like this that i don't go! I had a coupon for a free breakfast and i guess that frowned upon. I just went at 5:35am so i was the only one there, no one in front of me and all i ordered was a lousy chicken biscuit that they couldn't make in 20 mins of me waiting there! Three grown men walking around with no customers what do they get paid to do?! The worst part is it looked like the manager himself took my order so if he's not doing anything about my order i can't expect any better from his lazy employees?! I was going to be late for work waiting on this so I drove off they can keep their lousy food that they probably spit on anyways cause i know they saw me looking at them wondering how tf it takes that long to make one chicken biscuit with not one other customer!?! Don't ever go here the overnight shift is asleep! read more

My God that place was horrible. The floors were disgusting and only one janitor was working, and dont even get me started on the staff. They where very loud and were swearing while customers where eating. Our receipt dropped on the floor and our waitress looked at it and just walked away.i would not suggest this place to my worst enemy. read more

Don't understand how they are so slow here. Will have to wait 20+ min to get your food. Restaurants are quicker isn't this suppose to be a fast food place.... People are great but management needs to be replaced. read more

I Can see why people get frustrated with this location. BUT if you have time, come eat inside and hopefully you are greeted by a gentleman by the name of Joe. "I'm glad to hear that" and "we do what we can" after his great service. Keep it up Joe! read more

Orders through app are not ready and friends food wasn't right. Waited in side 30 mins for the app order. A few wore masks, but over half nose was exposed. You can tell some of the workers work harder then others. read more

The slowest place ever!!!! Over 30 minutes for a to go order. I ordered two fajita combos and a kids meal. At the 20 min mark, they brought out the kids meal, a cheeseburger. Said the chicken comes from the freezer. Did not tell me that until several minutes into our wait. Never ordering the fajita again. Stay far away. I am still waiting.... Update: Got a refund and all they did was blame first shift for not thawing it out. Whatever dude. Could have given me coupons for my time. That I would use at a different location. Not once did they offer to refund and for me to get something else due to the expected long wait time. read more

There should be an option for NO stars because that is this place. Anytime I go at 4 or 5 am heading into work the girl picks up apologizing for system issues but she's outside with other staff members smoking and living their best life; that was today 12/2/22. Other times she comes on says the same crap BUT a vehicle will be in the drive way waiting for their food so they can make food for family member and friends BUT paying customers nope. Mgmt should see they are losing money as food is being made but payment for that food isn't coming in. They need to clean up and get employees in there that actually want to work!! read more

Whataburger, we have a love hate relationship! Love your food but hate your drive thru service. It is ridiculously slow. Even with only two cars in line it takes you 20 minutes or more to be to the window. His is an ongoing problem. I'm begging you to solve the problem and fix it. Please!!!'n read more

I order through whataburger.com this is what I ordered two what meal s with coke and what sizes both of them also ordered 2 large vanilla shakes, my order totaled to $43.57. It was being delivered by favor. I never received my order. Driver said he put the food outside the apartment building. I went to all three buildings outside and even went inside all three buildings and there was no food orders for what burger. Delvery driver text me and said he couldn't find the apartment so I called him he the told me he put it in front of apartment door 205 I then told him to go get it and deliver it to the correct apartment 206, he then told me good eating and hung up on me, I went a checked in front of 205 there was no food.when I called this whataburger the manager was would not help me in getting this resolved, she just keep saying contact the third part delivery service, her customer service sucks. read more

They take at least 45 minutes to get you order. I don't know if it's understaffed or just bad staff.

New to this area and new to working an overnight shift, so when my stomach started growling at 11:30 pm the first thing I thought of was Whataburger. I pulled up the Whataburgers around me and found two that were equidistant from me. I choose the wrong one. I walked into the Centerville and Broadway Whataburger lobby at precisely midnight on a Saturday. First bad sign was that I waited for about five minutes while the front register person (I'll call him Bob) was making a feeble attempt at taking care of the fry station. A customer was up front apparently waiting on her order and she had the look and body language that she had been waiting a while, second bad sign. I order my food, go to get my drink and straw and notice no napkins. Eh, that's becoming somewhat common at the Whataburgers I've been to recently. Also there was no sweet tea, so I had to go back up to the front and get somebody's attention, Bob was still working on the fry station or something, so got somebody else to get my drink for me. Third bad sign. Trying to find a clean place to sit in a lobby with only two tables occupied was difficult as half of them were obviously dirty from previous customers, fourth bad sign. While waiting for my order to come out a group of high school kids came in and started talking with Bob. I had been waiting a while so I was curious if they would get their order in and filled before me. Yup, they left and then Bob came to me and asked, "What did you order again?", fifth and sixth bad signs. This was all literally (yes, I timed it) fifteen minutes from when I placed my order. Three minutes later Bob came to me and gave me a single item from my order, telling me something about them being busy and not wanting me to be without any food, because apparently I was going to be in for a long wait to get my entire order filled, seventh bad sign. Three minutes later Bob came out to give me the remainder of my order, but didn't ask me if I wanted anything condiments and whatnot, so I had no napkins. Where are we now, oh yeah, eighth bad sign. Overall the food was sufficient. Service was bad. There was no malicious nature from Bob, just an aura of incompetence. Perhaps he was baked. Perhaps he just didn't care. read more

Waited forever in line, with two cars in front of me. I finally got to the speaker, and the only thing said to me was, "hold on." I waited, and then drove to Burger King, placed my order, received my order, and the car that was in front of me at whataburger was waiting at the window when I drove back by. Never again. read more

Dirty/trash filled parking lot, took 24 minutes with only 3 cars ahead in the drive through, go to any other location

After being let down by Popeyes yet again, the name whataburger was the most reliable place that came to mind. I ordered a number 1 and then, proceeded to watch the staff sit at the tables and profusely chain smoke cigarettes it front of the door. For the next 40 minutes As I waited I noticed more and more employees join the rest at the table or out front with the smokers. read more

This Whataburger just okay. Not greatest Whataburger because line to long and sometime fries are less salty. I like fry to have plenty of salt but this one have less salt. Milkshake is good but to thick. Overall okay Whataburger but not the best. I still go here because it is convenient. read more

This used to be one of my favorite locations back in high school, but i went there on a Friday night after work and it was the biggest mistake I've ever made, i ordered 2 buffalo chicken sandwiches through the drive thru at 10:45pm, i was waiting patiently because to me there was no reason to rush, at 11pm a car in front of me drove off before they even got their food, at 11:30 two cars behind me drove off, and i was almost to the paying window at 11:40 but it was WAY too late, i decided to wait 5 more minutes and nothing..... I WAITED 1 HOUR AND DID NOT RECEIVE FOOD DO NOT COME HERE AFTER HOURS, they literally understaff themselves at one of the busiest Whataburgers, such a shame. I drove off after the hour mark by the way. read more

Hello Dm and Gm just to give you heads up I was shopping at your restaurant yesterday night was absolutely sad to see your employees working really hard with the frustration on their faces trying to keep up with the service averaging 15 and 20 minutes a simple order I truly didn't know if any manager was working there until after while waiting on my order I observed a manager walking out from the office her name was Amanda how sad if for you guys to keep a manager like that she obviously don't care !!! I truly don't understand. read more

My mom and I went to Whataburger through their drive through and oh my it was horrible we literally waited 20 mins in line and once we got to order our food I specifically asked for a Number 10 Chicken Sandwich & a spicy chicken sandwich... then we proceeded to pay and they told us to pull up to the front (more waiting time) we literally waited for about 10 more mins and I was so done with it. I decided to go in the restaurant and ask if my order was ready and it was but the cashier literally said " oh my bad bro I forgot about it" It was just a horrible experience plus the staff didn't seem to know what they were doing !!! Please hire new managers read more

Please people, you're better off going home and making a sandwich! This location is an absolute scam! So... in case you're interested... let my review save you from wasting your time... And all of the other reviews as well. At this location... You pay $10 for a three piece chicken tender meal, all to wait in line for 20 minutes... AND then receive old, dry, refried french fries. Way to go! By the way my chicken tenders... After inspecting further when I got home, are old, dry, and look disgusting as well. Shame on you, I wouldn't feed this to my dog. It seems, at this location, that the cooks and management have zero experience in food/customer service, at all.. Again, shame on you Whataburger. I am very disappointed as I have been craving Whataburger all day, as an essential worker after my 16hr day! ..typically, you guys are known for your great food. Texas loves you. I am extremely disappointed. read more

Whataburger - Burgers Near Me - Garland, Texas

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Love this location but only in the morning ! I absolutely love their lady in the drive thru always takes her time on me to have my food and fries well done very nice and a hard working lady wish I was abel to say your name but she knows who she is . I dont recommend this place after 3pm food is always sloopy not well done fries always sloppy and greasy. Afternoon staff need help. read more

Wow, such friendly staff and awesome food. I had the Avocado Burger and it was quite enjoyable. The atmosphere was a step above most fast food restaurants. The restaurant was very clean and even smells clean! read more

I literally loaded this yelp app just to let y'all know that I've had the best experience here at this whataburger. I wanna give a BIG shout out to Cody and iyonna. They have great service and awesome personality. They took their time out to help me choose and explain the menu to me which means a lot considering I'm new to town, I have friends in La who heard about it and it's too bad they are missing out. This wasn't a one time experience, I've been back on multiple occasions because of the staff and it's never let me down, 5 star service and yasssss the burgers are fire ! I can't wait to go back ! I hope credit is given where it's due ! And y'all gotta shoot to this whataburger even if it's far cause fa sho it won't disappoint! read more