If you're like me and get a craving for lunch, then whataburger is the place to be. Walking in tho this location, I was promptly created by the staff, all of them were very polite and enthusiastic. I've never been to a whataburger before and they recommended I try the sweet and spicy bacon burger. I like the idea of a burger with bacon that's a little Sweet and a little spicy so I took their recommendation. Fast forward to when the food came out, this was definitely a burger that was worth of eating for lunch at approximately 1:35pm on a Saturday. I can't speak for how It would be at other times of the day but I have to assume it would be compatible. Overall the burger was filling, I would probably order it again. The fry's were appropriately salted and passed the bend test (where I hold a single fry and see if it bends), it remained rigid. Great experience, highly recommend this location. read more

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I finally tried Whataburger a couple days ago, and wow, it was fantastic! I ordered the classic Whataburger, and it was so good for fast food. The patty was thick and juicy, the bun was fresh, and the whole burger was delicious, not some skimpy, paper-thin slider like you get at McDonald's. Easily one of the best fast food burgers I've ever so far. The fries? So good! They're like McDonald's fries grew up, went to culinary school, and came back hot, crispy, and perfectly seasoned. So fresh! The store was nice and clean and the staff cooked my food fast (in a good way) Honestly, I don't get why some locations have lower star ratings, this experience was top-tier. If you've been on the fence about trying Whataburger, just do it. Pro tip: sign up for their rewards program and they'll hook you up with a FREE burger. No excuses now! 100% coming back. Whataburger just earned a new regular. read more

It's taken a while for me to even want to try to go back but my Texan wife was really craving some Whataburger. The last time I tried it, it wasn't great. I gave it another go and the service and food quality have greatly improved! Staff is friendly, restaurant is clean, food was ready when I arrived for pickup. read more

Thank God Whataburger moved to Tennessee.decent price. There are no small hamburgers, undercooked fries, or unflavored sweet tea at Whataburger. If you've never had one, go into this Whataburger, especially and give them a shot. Living in Texas most of my life, Whataburger was a staple of what a hamburger should be from a fast food restaurant. If you've never had one, go into this Whataburger, especially and give them a shot. Whataburger provides a great meal 95% of the time; sometimes, you'll get haters that have a terrible experience and believe that all Whataburger's suck. But I'm here to tell you that 95% of the time, you'll get a great meal at a decent price. read more

I don't understand why this place doesn't have more stars. Food is hot and fresh. Staff is friendly and dining room is clean. read more

Whataburger - Burgers Near Me - Gallatin, Tennessee

What a letdown! The bun was dry, burger was bland, ice machine(middle of the day) didn't work and the service was slow as molasses! I'd rather pay the extra money and eat at Five Guys. At least their food had flavor and flare. read more

Always friendly employees. Clean dining room. Short wait. We visit here a couple times a week. One is a young person working to buy a car and go to a trade school. So good to see people with goals and a good work ethic. read more

I always hesitated to go in since it always seems empty. But I decided one day to go in with my family and to my surprise this place was nice and clean so was the bathroom. Food was fresh and so were the buns that the burgers came in. Aside from the leaders being on the phone in the front counter for a while (maybe go to your office) people seem asphyxiated with phones nowadays .... read more

I was at this location tonight and found a young employee passed out in women's restroom. I went to tell the manager. Without hesitation he slid under the stall door and got her out. He is my kind of people. read more

slowest place possible took over 30 minutes for a milk shake they were not busy at all

Brand new location, short wait for ordering. Restaurant was clean, friendly staff and short wait for food. read more

Whataburger - Double w/ cheese and onion rings - Burgers Near Me - Gallatin, Tennessee

Me and my husband decided to try this Whataburger since we enjoyed the experience during our vacation in Jax Fl. It had very similar ambiance's and service. Both restaurants were busy and I'm sure more busy at certain times. We agreed to come back to either place because the food is undeniably delicious. My favorite eats was the onion rings , it gave me the feeling of those good ole nostalgic of school cafeteria onion rings. The sandwiches are a nice size and meet the standards of a good burger. Only drawback of my Patty Melt was they skimped on the sauce. Other then that I would order again and ask for extra sauce. I did notice my husband's buffalo chicken sandwich looked like it was saucy I was kinda jealous but it's ok I'll be coming across the state line to come have a revisit. Lastly but importantly, I gave this Whataburger 5 stars because of the guy that took our order was friendly and accommodating, we like that, even if it was a bit of a wait my food was correct and fresh. read more

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Food was good but the service was ridiculously slow. 18 minutes for a burger and onion rings and I there was nobody in the store. read more

Whataburger - Nobody in line. What's the hold up? - Burgers Near Me - Gallatin, Tennessee

The burgers are delicious and I recommend you use the spicy ketchup. The chicken sandwiches rival that of most fast food chains. The drive thru does tend to take a while to get through. My recommendation is even if you want the food to-go, park and go inside to order. It comes much faster and you can usually order immediately. The employees are usually very helpful and friendly. read more

Its not fast food. At 3 PM I ordered a burger (not a meal). There were 3 cars in front of me. After waiting 18 minutes, there were still 2 cars ahead of me. I left, ordered a burger somewhere else. When I passed Whataburger, the car that was in front of me was just pulling away from the window. Seriously, almost 25 min for a burger? I could have ordered from a restaurant & had a meal in that time. read more

My initial experience was the same as many others had previously stated, very long drive thru times. And to no surprise, when getting to the window, you see the culture of the staff as being very laid back. Anyways, I had asked for onion rings as my side, and was charged for them, but did not receive them. The food is good, no doubt, but the lack of care from the staff really kills it. This place could easily be 5 stars with proper management. Updated, bumped up to 4 stars. The food is consistently good, just be mindful of when you come. And if in a rush try and order ahead via the app. read more

One of my all time favorite burger joints wish there was one in Kentucky tho, I travel once a month just to eat one.

Y'all want fresh quality food until you have to work for it. You comment how great the food is but don't like the wait time. Dang fast culture Americans. the food is amazing, every single time. Bc it is cooked fresh. This isn't mediocre Burger King.with quality comes comes a wait time. Staff is kind. Still learning so have patience. As wait times will inevitably be longer than say a whatabuger in Texas, but the quality is still there. Location is clean and inviting. As always, worth the wait. read more

Good food, but not worth wait. 30-45 minutes every time you go, no matter the time of day, or what you order, you are going to wait forever. Not Fast Food. read more

This place was very dirty! We had a big order and there were a few mistakes on the burgers.

It was great! The food is made to order and came out piping hot. My gf and I had burgers, fries and onion rings; All delicious. The restaurant was very clean and tidy. If I had to nitpick the experience, it was time. We were on our way to church and it took longer than anticipated. I realize that the reason for the wait is because the food is made to order. This is certainly a good trade-off, but it would have been helpful to know that the wait time is longer than what you would expect at a fastfood restaurant. Looking at the reviews, this seems to be the main weakness. Go in knowing that this will not be truly fastfood, but it is worth the wait. Much better than McDonalds and the like. read more

Sat in the drive thru for 20 minutes. ONE car in front of me. Driver of that car took 15 to order (while leaning out to throw up) pulled up and sat for and other five and no one said a damn thing to me. I just drove off. I'm not sure what the hype is all about...the food tastes like a glorified Sonic. Never again. read more

The worst What'aburger. 40 min drivethrough wait with only 8 cars in front of me. Terrible processes. Literally 1 employee walks out takes your credit card, walks it in, brings out your drink, walks back in, 10 min later brings out your cold food. Not to mention the order was completely wrong. Receipt was correct, but whoever cooked it read the receipt wrong. Not good business Will not be back to this location. read more

Good food but extremely horrible service. We have been three times and every time has been a nightmare! Go at your own risk. You may get food you may not you may wait over an hour in line. Doesn't help to speak to management because it appears they are the problem. read more

Very clean place. Easy to get in and out of. Staff was friendly and helpful. Took 35 minutes to get 4 hamburgers and fries. The food was pretty good but not worth the wait. They seemed to be adequately staffed and it wasn't that busy, otherwise would have given more stars. read more

Tried this restaurant again to give them the benefit of a doubt. It's awful. I don't know what's happening but Sonic makes a better cheeseburger. Even the banana shake was bad. So sad. Won't give another $1 to them. read more

Why the hell does it take so long?! Seriously, the food is t that good to take 45 minutes

Great fast food! Drive thru was a little slow but food was hot and fresh when delivered so definitely worth the wait. 3 separate combo orders all made correctly Thank you to the Sunday evening staff!! read more

It was pretty good, I was pleasantly surprised. It was better than I remembered it being from passing through Texas. 4/5 because we did order a large onion rings and didn't get them, so that was a huge disappointment especially considering we waited close to an hour in the drive thru - plenty of time for the crew to make sure each order is complete and correct before handing it out. The shakes are good, the burgers are huge, the patty melt is like if you took Steak n Shake's and gave it a big upgrade both in flavor and in quality, and the fries are just awesome. The drinks are giant so just so you know - if you order a large, it's 44 enormous ounces. We went at just after 11pm and escaped with hot food at midnight. Thoroughly check your bag before you leave the window and show up hungry and you won't be disappointed. Definitely going to be a while before we go back though, the lines are insaaaaane lol super happy to have a place in town that is delicious AND actually open 24 hours! read more

Best bang for your buck FF wise. Everything made to order. Sauce everything in the spicy ketchup & bang home a patty melt or a spicy chicken sandwich. You'll wait for, but it's worth it. Rome wasn't built in a day player!! read more

First time & not impressed at all, waited forever, Tamera at the drive thru took forever even to acknowledge I was in the drive through, plus had a terrible attitude, food took forever & wasn't even lukewarm. Do your self a favor & go somewhere else. I'd get a zero star if I could. read more

Food was delicious, staff has came a long way to get the routine running smooth. Very clean, and parking was a lot easier.

Disappointing experience, I'd been to one in Florida before and it was decent. This one was not, the food was cold and tasteless, we ended up throwing most of it away. After $40 spent, and a long wait in an obviously disorganized restaurant, we won't be going back. Sad overall experience read more

Always great food! I forgot to ask for my burger dry and the manager immediately made it right! You may have to wait 5-10 minutes but it's worth it read more

50-60 minute wait even after ordering ahead and waiting inside for a chicken sandwich?! All other times have also had a 30-40 minute wait. There's no reason for this when it's not even peak times read more

Food was pretty good. Staff was friendly and very caring. Certain sandwiches had too much mustard or the patty was a bit bland but over all great first time experience and definitely will go again to try the rest of the menu. read more

When you order a meal - you want to charge an additional $.44 cents for a ranch dressing ! Nope- will not be back

Clearly, this company doesn't value its employees. If they did, my order wouldn't take 45 minutes. Employees here have no hustle which makes me think they're not being paid enough or supported by adequate staff. I blame Whataburger for this. Not the staff. I won't be back. read more

Food was so salty. Hubby had a hamburger and I got a Cobb salad. The chicken in the salad was so salty I couldn't eat it. The burger also was very salty. Won't be back. One thing I will say is that the Diet Coke was really good but that's not enough to go back for. read more

Food was good, but the wait in drive thru on a Monday at lunch was over 40 minutes. Staff were friendly and the option on buns and cheese for our burgers is appreciated. read more