This location is on my way home from work but I generally avoid it because the wait is so long. It's usually 20-30 min wait in the drive thru even if it's on a weekday. I like whataburger better than McDonald's but it's not worth the wait read more

Whataburger does fast, fresh, inexpensive hamburgers and assundry better than most! The only chain that handles it better, IMHO, is In & Out, but I'll say this. Whataburger offers a few "perks" you don't get at I&O. For example, give their specialty sauces a try. Ketchup with a kick or a really great grainy yellow mustard? Yes please! Plus, their pickles are awesome. I'm not an onion ring person, but I have friends that love them and I've heard this place is one of the best when it comes to getting them cheap! I'm not a giant fan of wedge fries, but if you are, Whataburger's for you! Whataburger's specialty food items also set it apart. When you're in the mood for fast, fresh, and awesome, but want a change from the humdrum, give Whataburger a try. They just might become your new favorite economical drive-thru! read more

Rude customer service. Whataburger is known to make it your way but not this one. The counter gal was plain rude. I will stick with the one by my house. read more

Great service and yummy food. Came here for breakfast, drove 15 minutes out of the way just to get whataburger, and it was delicious! Got the bacon, egg and cheese biscuit with a dr. pepper, cooked perfectly! Will definitely be making many trips to this location even though it's a little out of the way ;) read more

Literally the worst Whataburger there is! I wish I could give 0 stars or even negative stars. I waited at the drive thru for 18 minutes and no one ever opened the window to take payment, tell me it would be a minute, or just say "sorry, I'm terrible at my job". I drove away so I wasn't late to work. I now have to wait until noon to take a break to eat and/or get any caffeine. Thanks for nothing! Why even have a manager if he's just going to walk around with no sense of urgency. read more

So I decided to try Whataburger for breakfast, I ordered a bacon/egg/cheese biscuit after getting to work and opening up my sandwich that's obviously not what I received. It looks like a jalapeño/sausage/cheese biscuit. I don't understand how hard it is to make sure what your giving the person is the correct order. So there goes my 4.98 cents on a meal that I can't even enjoy. This Whataburger seriously needs to get it together! read more

Whataburger - Fast Food Near Me - Austin, Texas

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Alright, Southeners do not hate me but sadly this is just a three star restaurant for me. It was a great, quick burger but nothing stands out. Nothing says "wow" to me. I ordered the standard Whataburger #1. I have been told the specialty burgers are delicious but I like to start out simple. After all, if you can not do simple, then you can not impress me. The amount of food in a standard, single cheeseburger meal was astounding. I did not finish my meal. The burger tasted good. It was not too greasy and definitely had a meaty rather than artificial flavor. The fries were delicious, not greasy. The standard size was very generous. After you order, you find a seat and they bring your food to you. With the food, they bring a tray of condiments. The service is great. What bothered me was the value. My husband ordered the #2, which is a double Whataburger. Rather than pay a 50 cents upcharge, they actually charge you per patty. He paid a full dollar over. Now, I do not mind paying for good food but I do not like to be nickel and dimed. It really turned me off to the chain. If you like burgers, try this place. It is an experience. If I lived in the south, I am not sure if this would be a part of my regular diet. read more

If Cali has In-n-out, Texas has a Whataburger. So, I finally tried the burger which has a mustard twist. Pretty good. Definitely liked the onion rings more than the fries. The drive thru was very friendly but that may just be "Southern hospitality!" :) If you haven't tried it, it's definitely worth trying! read more

This location is great! The drive thru is slow, but I feel like that's pretty normal at whataburger. This time when I went through the drive thru they gave me the wrong order. I went in to fix the mistake and they gave me the burger I ordered fresh in less than a minute. All of the staff were very friendly and helpful! I would highly recommend getting your burger on Texas toast. There's nothing quite like ending your meal with a nice chocolate shake! So yummy. read more

Good solid Whataburger. This location is clean, and staff are usually very friendly. The food is as you would expect from a Whataburger, most often very fresh and made to order. They usually get the take out orders right, and the price is right. Whataburger hamburgers travel better than most take out burgers, so you are usually going to be satisfied with the quality, once you get a chance to eat it. Of course, burgers are almost always better eaten immediately after getting your order. read more

Waited inside for over an hour before getting my food. 80% of the people inside also had table tents waiting for their food.

Slowest drive thru ever!!!! I even called after I had been in line for 20 mins offering to go in and help out and cook my own meal. I told the lady on the phone to ask the manager for help lol she says "I am the manager" and hung up. No wonder this location is crap. Even the manager doesnt care. Dont bother folks... Unless you have 35 mins to spare in a drive thru! read more

This is like a McDonald's from 20 years ago. Very limited variety. Highly processed food. The "grilled chicken" was not grilled at all and was not really edible. The service was very good though. Everyone was very friendly. read more

Absolutely loved my experience. Deshaun I think his name was helped us through the drive-thru and he was the most polite respectful drive-thru attendant I've ever seen. We need more of young men like him. Thank you Sir!! read more

this whataburger always seems to mess up orders constantly. or they're being over dramatic. i've never had a good experience here. either they put too little sauce when i ask for extra, or they just squirt the entire bottle onto my patty melt. leaving me with a soggy ass bun. read more

Whataburger - patty melt with "extra" sauce - Fast Food Near Me - Austin, Texas

Ordered a taquito with cheese and I received a cold and crusty one with jalapenos in it. I'm allergic to jalapenos. Thank you for the old leftovers. read more

What a joke. Have waited in the drive through lane for 30 min before order. These guys are struggling to keep up. Needs new management. Of course it is 1am but still read more

Put in a mobile order through their app thinking I could just pull through the drive-thru and go. Nope. Get there and there are 10 or so cars in the drive-thru already at 10:50am. Really? I am now wishing I selected curbside pickup instead of drive-thru. Okay, fine this happens. I wait about 10 minutes to finally get to the speaker. The order taker seemed confused that a mobile order was in, asked my name and told me to pull into lane B, which was empty. I then wait 11 minutes (and watch about 8 cars behind me whose orders are well after my 10:37 online submission get theirs fulfilled and pull away) before someone comes out to me. He is carrying a soda, which I did not order. He asks me what was my order... at this point I'm rubbing my temples and breathing deliberately. I've been sitting in Whataburger drive-thru for 21 minutes. Another two minutes go by and finally my order is brought out. What turned from being a time efficient plan, turned into a time deficiency. Highly annoying and I was shown the company is disorganized when it comes to their mobile ordering. I will not be back anytime soon. read more

Decent Whataburger off the highway. Give them some credit, you never know how it is to work here until you clock in.

Whataburger, taking the "fast" out of "fast food". Takes forever, they always forget or mess up something on the orders. There is trash everywhere around the location. Not much good to say, but it's whataburger so at least the food is tasty. read more

I don't eat here often but golly. I had to repeat my order 3 times and it still was messed up. There are employees sitting down everywhere and I thought they bring you your food but were complaining to have to get up to bring it to us, so we finally got up and grabbed it. We were in drive thru initially and no one came to the speaker for about 20 minutes. I get it, places like this gets busy but it wasn't busy at all 3 people inside. read more

BBQ chicken strip dinner is the best! Always great service when I come here, drive thru is slow at lunch time but hey it's lunch time and everyone goes at the same read more

This is the freakin slowest dang wutaburger in the whole south. I would accept jesus back into my heart the day i could get a flippen burger in a reasonable amount of time. But hey that that day is not today, and its definetly not at this place. read more

I will NOT go back to this whataburger.. HORRIBLE EXPERIENCE.. EVERYTHING WAS COLD AND NASTY. Cold onion rings, cold fries, cold burgers with what look like scraps for toppings, watered down drinks, didn't give us sauce and to top it off a HAIR IN my cinnamon roll. I was going to leave it alone until that. It made me want to puke. I was so excited to eat it and then bam it's not even edible anymore. The woman at the window couldn't remember if she took my money and didn't even give us drinks at until I knocked on the window and said you forgot our drinks. Maybe if she would stop trying to dance in the window thinking she was cute she would have remembered everything. I'm disgusted. Terrible customer service as well. read more

Whataburger - Fast Food Near Me - Austin, Texas

Everything was good except they didn't put the medium fries for my combo on the bag. The lady taking my order really rushed me and totaled my order before I was done ordering. Please make sure you're listening to your customers and getting our orders right. I get you have rush periods but speed doesn't really matter if you get the order wrong. read more

We love whataburger just NOT this one! We stopped by for lunch today and ordered almost $40 worth of food for my family. There was a few thing's wrong first the coke taste really bad as if the nozzles from the coke dispenser have never been cleaned. Then the onion rings looked really old and burnt so I asked for new ones and the lady that took us our food said that there was nothing she could do about it because the oil was bad, then offered us under cooked onion rings instead. The bathrooms were very dirty and smelled. And to top all this off I get home and noticed they charged my credit card twice! So for a $40 transaction I ended up paying almost $80. The manager wasn't much help and rushed me off the phone basically telling me it's not his fault! Worst experience ever, I will not be going back to this location! read more

DON'T GO HERE. It's incredibly bad. I've been sitting in line for over an hour. The only reason is they are short staffed, horrible management. I just want my damn food. read more

WHATABURGER is a Texas Tradition. This restaurant is always very clean, the kitchen/cashier/support team at this location is the most friendliest and helpful. Having good employees, treating them right is what makes a company successful. The WHATABURGER brand is what keeps me coming back. The restaurant manager runs a great operation. read more

Slowest fast food food ever....no matter what time you come. 2 am, 530am, 11am ....absolutley ridiculous. Last food here sucked so out of shear despiration i find myself stuck in a drive through with no cars for going on 20 mins for a breakfast sandwhoch combo and ONE pancake....really ? Never be back i could have ordered 3 plates of food next door at ihop,ate and have already been home back in bed...btw still here waiting as i write this review. Arrived at 5:49 am it is now 6:04 amd no food . Asking for refund this is insane. read more

Great service and excellent food preparation. Whataburger is a family favorite. Whenever we dine at one that has clean restrooms, great food and service, it is saved on our GPS. We shall return, that's for sure!! read more

So many great options in town and this nice new Whataburger is clean and inviting. Too bad it has the slowest people employed and the slowest service of any drive-thru since the creation of drive-thrus. Expect nice people but recurring poor organization and long delays that won't exist at a sit down restaurant anywhere in Austin! Better go to the shady location south of Braker on I-35 if you want speed and quality! read more

Worst Whataburger EVER!!! I know is 3 am in the morning and probably you are under staff. But I've been to other locations with a long line and the service has been great and fast. i waited literally 45 MINUTES on the drive thru line. They didn't apologize about it or say something to make me feel happy with my visit. Never coming back here again. read more

During the day, this Whataburger is just as good as any other location in town. But after hours, this is the slowest, most incompetently-staffed Whataburger I've ever been to. The past 3 times I've gone through the drive-thru, they've gotten my order wrong. The last 2 times, it took more than 20 minutes to get from the menu board to the pay window. Tonight, while waiting for my order at the window, I witnessed the employee at the cash register picking at his teeth with his fingernail, then packaging orders and making milkshakes. I was willing to give them the benefit of the doubt (I work nights, I know how hard it is to stay fully staffed at 4am) until tonight. Never again! read more

I like Whataburger, I've been going there since I was a teenager. But this location was very good, they were nice, friendly and they worked hard to get it right. Also, this location was very clean. read more

I would give no stars but that is not an option unfortunately. We rarely eat at these types of places but it was around 9 and my wife was craving a burger for dinner after a long day of Saturday activities so I chose Whataburger since at least you know it's fresh. Well it may be fresh but at this location this night the food was tainted! I watched the grill guy handle raw chicken and beef and then proceed to handle finished food without a change of gloves!! Manager standing in kitchen area and either did not notice or care, either way unacceptable!! Refund please! Eat here at your own risk! read more

Worst Whataburger in the state of Texas by far. This is the third time I've had an issue with them. First time was the order was wrong. Second time the burger was straight up cold. Tonight I decided to give them a third strike chance, and they predictably blew it. Roughly five cars in front of me, three or four behind. I order the new mushroom burger, and ONLY THE BURGER. No drink, fries, nothing. They tell me it's $6 and ask me to pull into the B lane and someone would bring it out to me. Myself and another vehicle sat in the B lane for thirty minutes, and the vehicles behind us (still in the drive through lane) placed their orders, pulled to the window, got their food, and left. Eventually the car in front of my just drove off I disgust. I followed their lead about ten minutes later. I guess there is an option worse than cold food. No food at all! This Whataburger is unacceptable by every single standard that company says it has. Corporate needs to come in and truly clean this place out from top to bottom. (And yes, I will be getting in touch with them. Hopefully enough people will that they can intervene and address the glaring issues with this location). That will likely never happen, so avoid this location at all costs. There is another Whataburger about ten minutes north, and they are superior in every possible way. Go there instead. The quality, the service, everything. read more

They just forgot half my order and the half I did receive was wrong. Along with cold soggy fries. It wasn't even busy. Get it together over there. I'll be skipping this particular Whataburger due to consistently poor service from now on. read more

I went to pick up dinner for my family and ordered a small vanilla shake for my spouse. I usually always check the food to make sure the order was correct but I never thought to check the shake especially because it was not for me. Later when my spouse was trying to drink the shake he said that there were pecans in the shake now this sounded unusual but if he was not complaining I was not going to worry about it. Later when I saw the shake was still full I was going to help finish it so I take a drink and a piece of bacon comes out of the straw!! So I open it and sure enough there were all sorts of bacon and fry pieces and other things that I could not identify. I called and told the manager what happened and brought it back in and got a refund for the shake and the manager was polite. We will not be returning to this location. I appreciate them refunding for the shake but I wasted 2 trips driving to the restaurant just to get my $3 back. I just hope all the bacon was cooked and we do not get sick b/c of uncooked bacon in the shake read more

Whataburger - Just a few of pieces found in the shake. Neither of our burgers came with bacon by the way - Fast Food Near Me - Austin, Texas

This location has the SLOWEST drive thru of any Whataburger I have ever been to. Expect 20min in this line any time of day.

Can I give it no stars? This was a while back but I stopped in after work at 12:15 am and ordered 2 items coming to $6 and change. I gave the kid $7 cash and it took 20 minute to get to the next window. When I got there, he had 3 guys standing there saying I never gave him any money. I worked 2 jobs at them time and really didnt need to steal food. They finally gave me the ice cold food but made me feel like a thief. I called the number to complain and the area mgr offered me a free meal but I really didnt need to go back and have my food spit in. Hope this location goes under someday. read more