Tasty your waistY??? Definitely a waste!!!!…read more This is the second time in a row. I have gotten a pretzel from here and it is burnt. This time I cut all the burnt part off with kitchen scissors so my grandson could eat. I don't know if there are children running this place but whoever the owners are they need to fire and rehire. Nobody wants to waste their money on this crap! If I lived closer, I would drive back and take it back to them. This place is disgusting and all they did. The last time is apologize. I believe in second chances, but I'm not going back at third- time. I do not recommend this place at all. Maybe I should try the truck that way I can just throw the burned pretzel back through the window and ask them to remake it...lol! I totally understand why they get two stars. It should be knocked down to a one.

Why would you be closed on a Monday at 8:10 when you're supposed to be open until 9pm????…read moreThat's horrible service. No sign on the door explaining why. Just a kid shaking he head no in the background!!! Not helpful at all! The store isn't busy the few times I've gone in there so one would think have some business would be better than no business.... But I guess the owners must be wealthy?????

Update 6/13/26: It was a hot day so I was excited to get some Dole whip because it was so delicious…read morelast time I got it. $5 for a big cup and it's enough to share. However, when receiving the dole whip it was already instantly melted. It was pretty much a smoothie. I ended up just getting a straw and drinking it. I was bummed about the quality of it going down.

Stopped by for another pretzel trio this past weekend. Enjoyed a bit of all three since we each…read moreshared. Much nicer counter service. Plans to return soon.

Amazing food and customer service! The area is well lit and perfect for just sitting down with a…read moresnack. The service is super fast. Definitely recommend this to anyone in a hurry who needs a nice snack. My only compliant is that a lot of the food is really greasy -- overall super tasty.

This one had the best Original Pretzel Bites with Cream Cheese and a Frosted Lemonade. I always had…read moreto visit this place it always had to compete against Wetzel Pretzels.

Amazing pretzels, staff are nice, and every time my family and/or I go to Monterey we get these.read more

This business has the best pretzels in the central coast. The owner have great staff with customer…read moreservice experience! Thank u!

We needed a little pick-me-up during our shopping spree day, so we thought Auntie Anne's is pretty…read morequick and their menu offers easily edible options for on-the-go. First thing I noted was that the customer service wasn't great. The girl at the counter who took our order looked like she didn't even want to be there, let alone the tone of her voice just sounded irritated as well. Perhaps she was having a bad day, but unfortunately, that doesn't reflect so great on the company as a whole. Second thing, was the mini dog pretzels that we got were completely unevenly cooked. The bottoms were a little burnt, yet the sides on some of them were still doughy. Maybe it just depends on the oven placemat during cooking, but it wasn't a great taste and texture combo. I would have retuned them or asked for a different batch, but we took these to go and ate them on the road. My daughter also got a large strawberry lemonade, which was probably the only star of the show today!

Service was great! Although it was extremely busy, staff was so kind and helpful. (So different…read morethan how it was a couple months ago - staff was the complete opposite.) glad to see friendly faces in there makes the experience SO much better. My pretzels were freshly made, so they were nice and warm. I got the sweet almond and the crunch is so good with the softness and sweetness. My daughter LOVED the watermelon frost, I just wish they offered it in a bigger size. I don't come to Hanford often, but next time I drive through I will definitely be stopping by to grab a couple for the road! Thank you ladies, my daughter wanted to go back and get a second watermelon frost to share with her cousin

Wanted a pretzel so bad I dropped by for some .. the shop itself is kind of small but good enough…read morefor a short sit down and enjoy your pretzels and snacks. It's joined with Cinnabon so a double bonus if you want some cinnamon buns too! Our cashier was super nice and friendly.. she made sure to give me the most fresh pretzel that was out and let me tell you.. if you have never had a right out of the oven pretzel.. you must ask and try! It was so fresh.. chewy.. and crispy bottom at the same time! So good I went back in and grabbed a second one to go! She also gave me a sample of their peach lemonade.. it was light and refreshing! It was great!

Been here a few times since they opened and I'm glad we have both an Auntie Anne's and Cinnabon in…read morethe area. Personally, I still have a soft spot for stands at the mall - there's just something about mall pretzels that hits differently. We've only visited during non-peak hours, but I can imagine it gets pretty busy once school out.

First off the service window made me feel very uncomfortable it's up quite high with no debt to…read morestand on to help reach it. I'm 5'8 and still felt uncomfortable reaching that much. Secondly, I got pretzel bites and they were cold? I don't really understand what went wrong I love whistles pretzels as a rule, but these just weren't good. I probably won't return.

I think the pretzel gods heard my prayers tonight! I have been craving pretzels…read morelately....especially today because I haven't been feeling well. Sounds weird, but whenever I feel sick, I crave for food that gives me nostalgia. Anyway, we were on our way to Asian Market and we see this Wetzel's Pretzels food truck parked in the lot! I couldn't believe my eyes! It was meant to be! It was as if they were waiting just for me! So we park our car and order two pretzels (almond and jalapeño pepperoni). They taste just like the ones you get at the mall and they were served fresh and warm. The fellow who took our order was friendly. He said they've been there for a few months and are open M-Sat (I forgot their hours). If you're looking for them, they are parked in the parking lot next to Nation's.