This business has the best pretzels in the central coast. The owner have great staff with customer service experience! Thank u!

In the outdoor mall. Download the app if you plan to come here often. Love the garlic bites. Also tried the cinnamon which are good too but garlic is our favorite. Friendly service. Small place. It there is a bench and tables outside you can sit at eat at or walk around and eat. Came today right at opening and they had pretzels ready! Thank you!! read more

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Consistently good every time! We always get the cinnamon sugar pretzels and the pretzel dogs. Always fresh and delicious. read more

The pretzels are a nice treat. Delicious and hot. But the strawberry smoothies are out of this world! I drive all the way there just to get the smoothies. Thanks love this little place. Always friendly and kind. read more

I come here often and my kids love the pretzels. Came in today (Saturday 5pm) and there were 3 employees. One came from the back and put on a fresh set of gloves but didn't acknowledge me. There was someone at the register and the other making pretzels. The one at the register counted cash from the customer and gave cash with gloves on. Then instead of changing the gloves proceeded to grab the inside of my cups before putting pretzels in them. I'm grossed out. What's the point of gloves if you're going to cross contaminate with cash? The girl in the middle could be the one grabbing the food while the register lady handles cash transactions. read more

idk who made the mozzarella stuffed pretzel bites today but that was a GODLY experience. 1000000/10 probably best food i've had this whole month read more

Pretzelmaker - it's gone - Pretzels Near Me - Monterey, California

We ALWAYS stop to get pretzels here when at Del Monte Shopping center. These are superior to all the other pretzel places, and the servings are generous. read more

This place is ok. Sometimes pretzels are hot and fresh other times the cheese sauce is like room temperature I mean come on consistency is key with pretzels. Sometimes they randomly out of different stuff which is frustrating when it be like that read more

Pretzelmaker - Front entrance - Pretzels Near Me - Monterey, California

The food was amazing here. There was no indoor tables but that's fine. There is plenty of outside tables. The service was amazing we got our food really fast! It was also cheap. The lady helping us get our food was really nice. If you ever stop my the Monterey bay I honestly recommend this place (the Parmesan pretzel bites are my favorite. It goes along well with the pizza sauce and it's not even expensive here. If you stopped by here im sure you would love this restaurant! read more

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The staff was super friendly! The food smelt super fresh and looked really good, it was my first time going in and I got the small salted pretzel bites, my boyfriend got the mini hotdog bites. The staff made it super easy for us to get in and out with our food in just a minute or two and it tasted just as good as it smelt. Would recommend!!! read more

Pretzelmaker - Pretzels Near Me - Monterey, California

My wife purchased a small size order of cinnamon sugar pretzel bites. She ate three pieces and noticed they were not cooked right. We went back and explained that the pretzel bites weren't done. The employees began to become argumentive instead of helpful. We had no option but to throw the pretzel in the trash can and walk away unhappy to never return to that store. read more

Pretzel bites are a great snack. The line was fairly quick and they followed with all covid guidelines. Bread was soft and tasted freshly cooked. read more

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This place really rocks if you are hungry and want a quick treat. The staff are awesome and I really appreciate their quick service. I went for hot dog in a pretzel. It was filling but the pretzel could have had a little less heat to it. Then I topped it off with tiny pretzels with salt in a cup. Hot pretzels were scrumptious. Really filled me up fast. I will for sure go back but next time will tell them to watch the timer when cooking my hot dog. Great place for quick treats! read more

Very fresh and tasty. Variety selection to choose. Love the cheese balls. Cute little place and well experienced staff.

I was not impressed they were way over salted. You would know what you were eating unless you were looking at them. Way over priced for the small amount. Also if you want cheese it's extra. read more

Pretzelmaker - Garlic and salt pretzel bites - Pretzels Near Me - Monterey, California

11/3/2020 3pm me my wife and 2 daughters 5,2 years old....at first we went shopping for a birthday gift for my wife ended up getting hungry bought this tall cup of pretzel bites didn't think anything of it starting eating right away my kids got fuzzy so I bought them two small slur-pies from that same shack and got in the truck and noticed a Burnt crisp I thought we zoomed in and this it wat it was a fucking cockroach so disgusting I called them right away told them what was going on also I called corporate on them sorry just looking out for my family read more

Pretzelmaker - It has a cockaroach - Pretzels Near Me - Monterey, California

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Whether you shoot on the savory or the sweet side, the Pretzel Maker is sure to please your every taste bud. Conveniently located smack dab in the middle of the Del Monte Shopping center across the way from Starbucks and Macys... this little hole in the wall is filled with your every pretzel-infused dream. From Pizza pretzels and hot dog wrapped deliciousness, to simply salted or unsalted, you can choose to be as sophisticated or as simple as you want with all of your flavor combinations. That's not even including the variety of dipping sauces at your disposal! This is a ritual stop for my mom and I when we are in the mall and I have never been unsatisfied with what the Pretzel Maker has to offer. They are constantly churning out fresh and hot batches of pretzels and pretzel bites which also conveniently fill the air with the subtle pleasantries of pretzel baked addiction. Do yourself (and your palate) a flavor (See what I did there?) and stop into the Pretzel Maker for some warm, delicious pretzels before embarking on your next mall-venture. read more

Super soft pretzels, tasty drinks, great selections and smells yummy! The service could be a tad but friendlier.

So I came across this crack in the wall at the local outlet mall and it turned out they sold pretzels. And not just your average pretzels either, they have ranch, everything, average, and hot dog pretzel bites. The people selling the pretzels were quick as a jackrabbit in any given day assuming both of his legs work. I got the everything pretzel which actually doesn't have everything but rather just a lot of tasty seasonings. The ranch pretzel had the launch powder on it which worked out very well. The prices were good too! If you happen to notice this shed of a restaurant you should absolutely check it out. read more

Pretzelmaker - Pretzels Near Me - Monterey, California

I think Wetzel's Pretzels is a little better. But, Del Monte only has pretzel time. I stopped by around 1pm and EVERYTHING HAF BEEN FRESHLY MADE. I sampled a little hot dog pretzel, it was ok. I got a large "everything" pretzel and some mini cinnamon sugar pretzels. The cup for the minis didn't have a hole to vent, so they deflated and became a little limp. Womp womp. Overall they're ok.... Not like there are many pretzel options around. read more

Pretzelmaker - Super fresh!!!! - Pretzels Near Me - Monterey, California

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Can I put -negative stats? I meannnn.... What the heck did I just eat? First of all the pretzels, extra chwey. Second of all the sauces are gross... I mean at least use real cheddar cheese and not gas station cheese sauce you put on nachos. For the price, I expected more. NEVER A. G. A. I. N. read more

pretty neat place, they make their pretzels fresh and you can see them making it through to window. the salted pretzel bites are good, maybe a bit too salty but it's still good. i didn't really like the cheese sauce though, it tasted pretty artificial like the ones in nachos. adding a dipping sauce is $1.25, which is a bit overpriced for a sauce in my opinion. overall this is a good place to come when you are craving pretzels! read more

Pretzelmaker - salted pretzel bites - Pretzels Near Me - Monterey, California

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Super fresh and really good, cooked& salted to perfection. And a courteous and kind staff

It's a damn good pretzel!!! I was surprised when I got one. Definitely the best damn pretzel I've ever had

This place has really good pretzels. I have never had a bad (hard) pretzel. There menu includes the normal pretzel toppings along with pretzel bites, pretzel dog, and mini pretzel dogs (new item). They have recently added smoothies to their drink list which are quite tasty. Full of sugar but tasty. As far as freshness, I've talked with some of the workers and they regularly change out the pretzels so that they have fresh pretzels all the time. This has to be the best pretzel place in the Monterey/Salinas area. Hands Down read more

Pretzelmaker - Pretzels Near Me - Monterey, California

Love the pretzels here really good stuff the hot dog pretzels not so much just wish the cheese dipping was free what's up with charging extra 25 cents for dip that SHOULD!! Come with the pretzel.. anyways not the places fault it's franchise aspect.. Only complaint would be better customer service the workers here are young but felt like they needed training when I bought my half of dozen mini pretzel hot dogs they didn't say anything at all, so I had to assume they were being made since the tray was empty buuuut a "okay your mini hot dogs will be ready in 5min if you wish to wait outside we can send them to you once they're done" (since place is small cant really wait in there) that's how you do customer service take notes people ya welcome read more

Good service and local friendly staff. The variety of the flavors are good and so are their beverages. read more

Pretzelmaker - Pretzels Near Me - Monterey, California

Mandatory stop for Pretzel is a ritual thing when shopping at Del Monte Shopping Center. They sell pretzel in different flavors (sweet or savory) accompanied by different dipping sauces. Mostly cheese varieties though. Pretzel bites are a personal fave whether it's salted, unsalted or with little weennies in it. 3 stars because they Customer service is lacking. The girls working looked a little annoyed that were in there buying and bugging their time. But other than that the food is a good snack. read more

Pretzelmaker - Pretzels Near Me - Monterey, California

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This is definitely my favorite spot for snacks --or dinner lol--at Del Monte Center. Nothing like a fresh-baked soft buttery pretzel with an iced cold lemonade. I love to dip my bites in cream cheese and nacho cheese. Their specialty pretzels are super delish. The Caramel Crunch is one of my faves and the combo of baked almonds and caramel just hits the sweet spot. A worthy calorie bomb! My co-worker turned me on to this one when we used to work at Del Monte Center many eons ago and gorge on habit-forming pretzels, Starbucks and Chipotle. I just joined the Pretzelmaker email fan club for lots of great offers and deals. This month's feature deal is BOGO pretzel bites. I also have a pretzel bites punch card and plan to max it out soon. Love these pretzels--Pretzelmaker's really got it down. read more

this place is really good. all the different kinda of pretzel bites you can get is great.... although I got told by the guy there to shake my cinnamon sugar bites so that it gets in all the right places. After that I just felt like leaving. Cause I didn't like how it was said and made me uncomfortable. read more

The dood here is hella cool!!! I had not had "Pretzel Time" in forever and yep... I was very happy. The sugar cinnamon is always a classic but the nacho cheese sauce with mini pretzel "poppers" why don't they have those in movie theatres! I would be all over it! read more

First observation is this store is tiny!! Three people were working and only one was tending to customers which made the wait 15 minutes. My son and I were finally helped by Ariana who was extremely rude, no smile, zero professionalism and unfriendly. My son asked for cheese to which she asked which one, my son didn't know what kinds were offered so he said yellow cheese she very rudely replied they are both yellow. I stepped in and said why don't you educate your customer on what types of cheeses you offer instead of replying the way you did. To which she gave me the good ol teenager eye roll. Ugh kids!! The saving grace would be the pretzel was actually good. read more

Been better. Just came by at 7:30. Told to come back 15 minutes later for pretzel bites. Came back...she told me that "she was too busy to make them" (place was empty) and she had other stuff to do. And to "come back later...Maybe 45 minutes" Like they were gonna make more right when they close? They used to be nice, quick service. What happened? read more

Very clean and reasonable price and even better is the pretzel!! Definitely A++! Fast and easy ordering to make for a quick snack!

(: Boba-Foodholic Says :) This place is my favorite place to the pretzels since there is no places in Monterey, where you can get them. This place is really small beside Body and Bath shop (?), but you will see it right away because there is always a little line outside. Also, my friends used to work here, which she gave me little more than the usual. Furthermore, all the time the service is the best which they always gives you a smile and asks if we need anything. Their pretzels are so warm and chewy, which tells me it is freshly baked and didn't stay there for a long time. I always get a small sized salted pretzel with cream cheese sauce. I have never tried something new here because I don't like the sausage around the pretzel, or maybe I will try it out :) I definitely recommend that you try it! read more

so i went in about 30 minutes ago and got small salted pretzel bites for $5.00 which i thought was kinda ridiculous since the cup wasn't even a common standard "small" size and i was walking to go sit down and i set the cup down, it was not steady so as i turned around they were all in the ground even before i could take a bite. this is because the cup was dented and it tipped over. the workers saw that they were all over the floor and i went in a asked if i could get some more because i just payed for them and now they are all gone and she said no, in a very rude tone. i thought this was completely disrespectful since i already payed MY money and they wouldn't even let me get anymore. so they basically robbed me. HORRIBLE SERVICE! never going back. read more

Upon arrival staff was courteous and friendly. Ordered the #1. Baby pretzels were soft and squishy on the inside and lil, with the prefect crunch on the outer shell. Overly processed nacho cheese dip was the perfect compliment to the lil pretzel. Very impressed. read more