university heights isn't what it used to be. new management is awful. there's a problem with…read moreunfair rule enforcement. a lot of people that work here live here. they play favorites and don't follow the rules themselves. management allows them to do whatever they want. these people let their dogs defecate on the property and NEVER clean it up. They speed through the parking lots. they let their friends get away with not moving for the plow...but, they give stickers to the car right beside it...enraging! they let their dogs pee on the front door steps. many people (everyone i talk to, and thats everyone) here are fed up and will not be renewing their leases. they'll probably sent an angry email to us residents because of this review. this place stinks.

I relocated from Texas to NH this week and had to do my apartment hunting online. University…read moreHeights Apartments were highly recommended so I applied and got accepted. During the application process, the staff was incredibly professional and friendly. When I arrived this week, the property had been bought by a new management company and they new staff has been one of the best I've ever experienced. I cannot praise them enough. They really care about the residents feeling at home here. I needed help with something when I moved in and maintenance was done within the hour. Even the maintenance staff is incredibly polite and professional. I felt completely welcomed and appreciated. This is what apartment living should be like!!! The apartment is spacious and the views are incredible. I'm excited to call University Heights home!!!

Moved into this place about a month ago. The apartment itself it ok but deceiving. I believe they…read moreshow models in a quiet building with good tenants, but they will move you in to a building with pot smokers on one side and domestic violence on the left. The walls are paper thin, finishes are cheap, residents don't pick up after dogs or make sure their trash gets into the dumpster. Overall pretty facade of an awful complex. Management is nice but I don't know if they can do much people treat the place like public housing.

Lived here for 3 years and was pleased in the beginning, but so happy to be moving…read more One winter furnace went out every week or so for about a month and a half. Then after we called very upset the sixth time or so they finally sent a furnace professional instead of the complex handyman. Kids play in the parking lots in front of my building even though the lease states that it's not allowed. People don't pick up after their dogs and sometimes walk them off leash. It's not that I don't like dogs, just unnerving when you turn around and a strange dog is running at you and no owner in site. Most appliances are old and they'll tell you you're not using it right. Unless you demand and complain a ton they won't replace things. Our washer drum keeps getting loose and they say it's not meant for huge loads. I know how to do wash! I'm not cramming it full. Rent goes up every year to where little issues become not worth it. If the rent stayed the same I probably wouldn't move, but raising it $100 every year? Keep your headaches.

Allgeyer Mgmt Svcs helped my friend locate a wonderful subsidized apartment. These people are…read morewonderful! Thank you.

They don't uphold any of their rules. They aren't prompt on plowing, they let people park wherever…read morethey want on the street, they let other people use your numbered parking spot. Your windows will not be installed correctly and will leak inside your unit every rain storm, causing mold buildup on every single window sill. Your basement will also leak during rain storms and ruin possessions you have in there. They don't vacuum prior to your move in and they paint over the previous tenant's cat hair on the walls. Your "new" dishwasher also will not be installed correctly and will leak onto your kitchen floor every time you run it. None of the other tenants pick up after their dogs so there is dog poop literally everywhere you walk. These units are way too expensive for what you get and I truly can't believe they get away with this theft. Please do not move here.

this place is a joke. you pay a crazy amount of money to live here. the plowing is absolutely…read moreterrible! first storm no one showed up to plow and this last year the plow guy drives through the whole place at 8am blasting his horn. The pool key hardly works and most time you you can only use one door because you can slip your arm in to open it. the gym key never works and when it finally did there weight selection is only heavy weights. when we do go to the pool we usually end up leaving because the sprinkler system will go off and soak the tables our dry towels are on. we went to the pool for an hour and the sprinkler came on twice while we were there in the middle of the da. there are also cracks in my ceiling and in my basement water and mice come in through the basement but don't worry they make you pay a ton so they can have pest people come but I still have mice in my house. the biggest issue we have is that management alway has an excuse why things are not being fixed or replace. I have been waiting for a new dishwasher for two years. I have been constant on them for 3 months now and I was told in October I would get one in 5 days. then in November 2 days before Thanksgiving I saw them putting a new dishwasher into my neighbors apartment! when i put in another claim about the dishwasher I then got an email saying "it was taken care of" when I spoke with Dina all I got was stupid excuse. oh covid is delaying this oh we have a Lowell's card for things like this oh your dishwasher won't be here for another week. On top of it there was absolute no responsibility taken for all of this or even an apology for all the headaches I am being put through. I have had 3 different people tell me all different things! if you have to pay over $2000 a month for a place you would expect better quality. plus no one picks up their dogs shit so I have to constantly remind my children to watch their step when they want to play outside or even walk on the side walk. there is always people parking on the side walk so it makes it tricky to park in our spots and also makes it hard to walk on the side walk. when our lease is up you better believe we are not signing another one with them. would not recommend this place to anyone. oh and in less than 2 years they raised rent $600. also when management wants to notify you they will give you only 2 days before something is going to change or happen. like when they had the fire department come to test the smoke detector. we were told we either need to be home with our dog or we need to find a place for him to go. 2 days is all I had to find a place to place my dog for a day. also half way through September closer to the end of the month we were told that they were no longer going to be pay the water and sewer and we would be responsible for it and we have to pay windsor and they will pay the water bill people. so on top of the $600 rent increases our rent has now gone up another $150 so $750 in less than 2 years. they say they want you to stay but they do nothing to really keep you.

My family has lived here for over a decade. Sadly since the current ownership took over the…read morecommunity seems in a steady decline. Maintenance requests are very slow and when finally filled often poorly done. The place is starting to look run down and neglected. The larger nicer pool is often closed for long stretches in the summer! For example last summer it was closed for over a month! This year already weeks into summer it is still green and looks abandoned!!! With the high rent we pay there is no excuse for not preparing this pool ahead of the season as under previous management.

Buildings are poorly maintained, property poorly maintained, amenities ALWAYS have issues like no…read moreac during summer, pools being down for weeks on end. The buildings even LOOK disgusting when roaming the halls. The price is not worth it at all. office staff was friendly before they were let go for speaking up about the issues in the complex. MULTIPLE buildings are infested with roaches and not being taken care of properly. Residents went without ac due to many not working or getting no working replacements during our most recent heatwave. Do NOT move here.

This is probably not the apartment complex you are looking for. Pools are out of order half the…read moretime. Most of the gym equipment doesn't work properly, and vehicle break in attempts and vandalism happens often. No attempt from staff to help with the poor parking situation. Avoid this place. They advertise as "luxury" and charge the luxury price. Far from that. You would have more safety and security in a cardboard box on the street!​

Before I decided to move here I asked why the reviews were so negative…read more The answers given to me made sense. The people here are the most professional, friendly, and courteous property management team I've come across. All the amenities work, the gym is accessible, we have a movie theater, hot tub, pool and nice units. Big shout out to Brandon. He was all of the above with the issue I had.

100% love it here. Cleaners are here like clockwork every week. The maintenance crew is always…read moretimely and get the job done whenever I need them. It s everything you could ever want in apartment living!

"Fanciest Slum Lord in Manchester" is the best way to describe this apartment complexes management…read morestyle. They care about unnecessary paint jobs for the front office and fake greenery for the walls while the actual buildings have bursting pipes in the main hall above the front door and faulty appliances, (due to the drying fans) fire alarms that went off everyday, multiple times per day for weeks afterwards, poor ventilation in bathrooms causing mold and mildew. The water restoration fans in our unit had to be on 24/7 for two weeks, and the office refused to compensate for the costs of the electric burden or even reply to multiple inquiries after we sent the documentation they asked for. When the seal was literally falling off of our refrigerator, it took them weeks (with our food spoiling) to replace the old one with a dented and scratched "new" one, when a plastic knob to operate our AC unit broke, we were told to just use pliers to turn it on. Our dishwasher stopped working about 10 days ago and they are claiming next week to repair/replace. The maintenance guys are good guys but are not paid enough, so they are chronically shortstaffed and too busy to make repairs. Maybe if they paid decently they could attract more people, but they don't care about the residents, just their appearance. We have been here 7 years and never once were even late on rent and this is how this company rewards good paying tenants. We will be moving out at the end of March and we will be speaking to local news and the BBB about these issues as they want an additional $4000.00 ON TOP OF March's rent when we move out. This company is a slum lord, albeit with a fancy front office, but a slum lord nonetheless. Rent elsewhere. You'll thank me.