Easy to work with the management co. Nice clean property beautify landscaped. Nice clean common…read moreareas.

They don't uphold any of their rules. They aren't prompt on plowing, they let people park wherever…read morethey want on the street, they let other people use your numbered parking spot. Your windows will not be installed correctly and will leak inside your unit every rain storm, causing mold buildup on every single window sill. Your basement will also leak during rain storms and ruin possessions you have in there. They don't vacuum prior to your move in and they paint over the previous tenant's cat hair on the walls. Your "new" dishwasher also will not be installed correctly and will leak onto your kitchen floor every time you run it. None of the other tenants pick up after their dogs so there is dog poop literally everywhere you walk. These units are way too expensive for what you get and I truly can't believe they get away with this theft. Please do not move here.

this place is a joke. you pay a crazy amount of money to live here. the plowing is absolutely…read moreterrible! first storm no one showed up to plow and this last year the plow guy drives through the whole place at 8am blasting his horn. The pool key hardly works and most time you you can only use one door because you can slip your arm in to open it. the gym key never works and when it finally did there weight selection is only heavy weights. when we do go to the pool we usually end up leaving because the sprinkler system will go off and soak the tables our dry towels are on. we went to the pool for an hour and the sprinkler came on twice while we were there in the middle of the da. there are also cracks in my ceiling and in my basement water and mice come in through the basement but don't worry they make you pay a ton so they can have pest people come but I still have mice in my house. the biggest issue we have is that management alway has an excuse why things are not being fixed or replace. I have been waiting for a new dishwasher for two years. I have been constant on them for 3 months now and I was told in October I would get one in 5 days. then in November 2 days before Thanksgiving I saw them putting a new dishwasher into my neighbors apartment! when i put in another claim about the dishwasher I then got an email saying "it was taken care of" when I spoke with Dina all I got was stupid excuse. oh covid is delaying this oh we have a Lowell's card for things like this oh your dishwasher won't be here for another week. On top of it there was absolute no responsibility taken for all of this or even an apology for all the headaches I am being put through. I have had 3 different people tell me all different things! if you have to pay over $2000 a month for a place you would expect better quality. plus no one picks up their dogs shit so I have to constantly remind my children to watch their step when they want to play outside or even walk on the side walk. there is always people parking on the side walk so it makes it tricky to park in our spots and also makes it hard to walk on the side walk. when our lease is up you better believe we are not signing another one with them. would not recommend this place to anyone. oh and in less than 2 years they raised rent $600. also when management wants to notify you they will give you only 2 days before something is going to change or happen. like when they had the fire department come to test the smoke detector. we were told we either need to be home with our dog or we need to find a place for him to go. 2 days is all I had to find a place to place my dog for a day. also half way through September closer to the end of the month we were told that they were no longer going to be pay the water and sewer and we would be responsible for it and we have to pay windsor and they will pay the water bill people. so on top of the $600 rent increases our rent has now gone up another $150 so $750 in less than 2 years. they say they want you to stay but they do nothing to really keep you.

This property has been updated as of late and has really improved from what the other reviewers…read morehave been saying. I have had no real problems getting in contact with the management and I have been helped without much delay. Though my neighbors have been annoying from time to time its really not Elm Grove's fault. I have contacted the correct authorities and they have been dealt with accordingly. I have lived in a bunch of different rental properties and each have their quirks. Elm Grove tries it's best to address any concerns I have and really, that's all I can ask.

No communication whatsoever. Extremely unprofessional and sneaky. I've had an ongoing two year…read moreinfestation of copper beetles.. and you'll see another review I put when I only had them. I don't know maybe six months or something., took them six months to get me an Exterminator they got me one they had a contract with, and they never finished their job. They put glue traps down to monitor the situation and now that's been several months. They never came back to monitor the glue traps, so I collected them on myself and put them into bags around the apartment.. that shows unfinished business. Management came over during winter months when the bugs go in the wall into hibernation. I wasn't thinking he handed me a paper stating I am content with my apartment. I signed it thinking the Exterminator came. I haven't seen anything not realizing in the winter they go into the walls well now we're in summer and I believe they're in the HVAC they were my daughter's ceiling split open. Water came down with bugs in it lots of them and they blame me for multiple reasons. It was my dog's fault emotional support. Then it was my daughter who was disabled the odor in her bedroom. And then I probably brought them in now. Let me tell you I have two different types of carpet beetles I'm infested with my furniture my bed. Everything I bought here is brand new. I did a two-year payment plan on my furniture. I can't bring any of it with me. I can't replace it my daughter like her stuffed animals. She's collected her whole life. She she's 18 disabled.. They handed me information on other tenants three pages worth and personal information. My rent ledger is off the hook. I've gone over it with them tons of times to show me where I owe rent and they just hand me another three year ledger nothing specific because they don't know where it is coming from. I don't think I owe anything anyways because they brought me to court twice for it and I produce my bank statements. It gets dismissed but they kept $620 anyway.. now I have immuno compromised. I have diabetes. My skin has got contact dermatitis all over it. I have conjunctivitis. I have yeast on my scalp inflammation and contact dermatitis. My daughter that's 18 disabled is losing her hair all over her bed in a clump my hair is all over my bed falling out. I was in the supermarket with a ponytail. I leaned over and there was a quarter inch larvae in my hair at the end of the ponytail I was devastated. My mental health is declined so bad that my social worker wants to put me in the hospital because she sees what I'm going through.. I've had the Board Of Health in here. I've had an inspector in here and I'm going up and above and beyond. I've called multiple places in Boston and emailed them. I'm going to Fox 25 news. They only change the AFL to once a year when you haven't investigation or a pet, it should be every three months. I have everything in pictures emails text and videos now they take me to court for one piece of paper I didn't sign a year ago because I told him how unprofessionally is he is just trying to pull shit out of a hat to evict me which I wanna leave more than they want me out at this point, but I have no money to buy more furniture. I did a two-year payment plan. I can't replace all my clothes. My clothes have holes in them that are hanging clean in my closet not bringing anything with me. I've had two major back surgeries live in here and I'm on my own with my daughter. They are heartless. I also had a neighbor yesterday reach out to me and told me they found two Larvae in their house, but they're afraid to say anything because what they're doing to me as a construction issue. It started with my dryer and not working in 2024. There was a birds nest in it. I got a brand new driving guess what it's exactly the same month two years later my dryer is not working. I have to run it 4 to 5 times for it to dry flows what do you think in the vents?? I'm getting really sick here. I'm going to get life insurance policy. That's how sick I am. I'm worried about my daughter.. she's also legally blind. I'm allergic to dust mites and cockroaches. I found out in my 20s and I put it in the Internet. Is it possible I could be allergic to carpet beetles they said most definitely they carry the same proteins.. oh that's the other thing they told me that carpet beetles do not come from birds nest‍ that is the main place they come from I've been studying them for a year and a half now I looked at the studies of different universities around the United States. They need to do some homework because this is a construction issue. It's all over all the buildings at the Tidewater in Salisbury. Be careful.. if you're gonna rent check the reviews on the management company I learned a big lesson.

I have rented from Real Property management premiere network for about 2 years now, very…read morepersonable. Any concern i have they take care of, and in a respectable timeframe. Steve is great, I like that I know who is coming to my home when I have an issue. No complaints here. Would recommend to family or friends with no concerns. Their application fee was fair and the process was easy.

These two people Deb &Steve Walls are the worse management company anyone could hire. they have no…read moreclue how to manage. I will be suing them for their negligence of the property I live at. I was injured in February because of not having someone take care of our sidewalks. I put up the videos of me falling on the ice they did nothing about, but the losers they are they removed my other review and the videos. but that's ok because i will continue to do reviews and the videos are all over facebook, linkedin , twitter, Etc. Deb & Steve you neglected the wrong property, I'm not going away. My injury to my back is permanent, and not I'm going to be a permanent thorn in your sides until you learn how to manage property the honest way.

Terrible culture and cliquey atmosphere wouldn't let me park my car. Very sad. Used to come here a…read morelot. RIP. Being nice is always a virtue

CPManagement has managed our 77 unit condo in Newmarket Nh for around six years now and I can say…read morethey have turned the place around. We had two other management companies prior and there is no comparison. We had steady guidance and professional help with over a million worth up deferred maintenance..i can't say enough about them. Always a human being answering the phone and the people that have worked on our property were real professionals. They aso happen to manage an large office building where I work and that property is kept better than any other in the area...it is clearly obvious that they pay attention to the details.

There office manner is atrocious, they avoid any maintenance issues as long as possible. And have…read moreridiculous fees. Im 70 and never have seen a company run so poorly.

Our property In Exeter, NH is managed by Pater and they DO NOT CARE. I was literally spoken over…read morethe entire conversation yesterday when I called asking where our mulch was since its summer and yards should be kept up. The property manager hung up on me in mid-sentence. This was the second time he hung up on me in 2 years. We have weeds everywhere and lower income projects honestly look better than our condo complex at $480 a month. Completely unprofessional group and we regret hiring them.

This company leaves a lot to be desired in my opinion. I have lived at my present address for 10…read moreyears and I mostly try not to make any complaints because both board members are my neighbors. It is difficult to make complaints against any board member because they do not really want to address it with them and they offer little in resolution when there is a problem. I was sent a bill for trash around a bush without ever being given a warning first. The rules say first offense $25 fine after being given a notice, 2nd offense $50 fine. I got not notification of the offense, and they charged me $50 for the offense! I was a bit upset about that so I proceeded to take photos of the trash they had around the back of their unit and the bleep hit the fan and they've made my life miserable since. The previous property manager at the company sent me a nasty personal email, saying I was an old hag and should get a life and stop complaining! When you say these people are rude, you're being polite. There absolutely nasty and I'd fire them if I was on the board.

No, No, NO! this place is horrible for communication! They say one thing and then do another. The…read moreoffice staff is rude and not at all helpful. There is no follow through. I asked a question over a year ago and still no response. I made an appointment to get a pool key and the process still took over an hour to get the key as they couldn't find the right association only to be given a key that didn't work. You pay a condo fee so you don't have to do things. The grass at our condos looks horrible, there is peeling paint everywhere and the condo fees go up every year! They never put anything out to bid and then say "they are the only ones" when there are companies to take care of things much closer. Keep looking if you are looking for a new condo management company.

My first condo was at Oakbridge in 2005. I had moved away for a bit and am now living back on…read moreproperty. I'm a real estate associate broker and have been on the Board of Directors at OB since 2012. We have had at least four other property management companies since 2005. New Star will be our last, God willing. Tim, the owner gave us one on one himself until he hired our new Property Manager, Sted Holton. Sted was on property every single day for months until he was satisfied we were on a good path. We were so lucky to have someone that cares, is responsive and knowledgeable. I have sold units in most of Concord's complexes over the years so I can compare. No company is as efficient as NS. Our financials as well as our property and our property values are in the best shape ever thanks to New Star.

Terrible. Outrageously high HOA fee. unfriendly staff. Rude staff. they stop communicating and…read moreignore you. I've been charged for things that have nothing to do with me. They lie right to you. They spend HOA budget on wasteful things that do not help tenants. Did I mention they are rude. Money hungry suckers.