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    University Heights Apartments

    3.3 (6 reviews)

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    Windsor Terrace - Fitness Area

    Windsor Terrace

    (2 reviews)

    They don't uphold any of their rules. They aren't prompt on plowing, they let people park wherever…read morethey want on the street, they let other people use your numbered parking spot. Your windows will not be installed correctly and will leak inside your unit every rain storm, causing mold buildup on every single window sill. Your basement will also leak during rain storms and ruin possessions you have in there. They don't vacuum prior to your move in and they paint over the previous tenant's cat hair on the walls. Your "new" dishwasher also will not be installed correctly and will leak onto your kitchen floor every time you run it. None of the other tenants pick up after their dogs so there is dog poop literally everywhere you walk. These units are way too expensive for what you get and I truly can't believe they get away with this theft. Please do not move here.

    this place is a joke. you pay a crazy amount of money to live here. the plowing is absolutely…read moreterrible! first storm no one showed up to plow and this last year the plow guy drives through the whole place at 8am blasting his horn. The pool key hardly works and most time you you can only use one door because you can slip your arm in to open it. the gym key never works and when it finally did there weight selection is only heavy weights. when we do go to the pool we usually end up leaving because the sprinkler system will go off and soak the tables our dry towels are on. we went to the pool for an hour and the sprinkler came on twice while we were there in the middle of the da. there are also cracks in my ceiling and in my basement water and mice come in through the basement but don't worry they make you pay a ton so they can have pest people come but I still have mice in my house. the biggest issue we have is that management alway has an excuse why things are not being fixed or replace. I have been waiting for a new dishwasher for two years. I have been constant on them for 3 months now and I was told in October I would get one in 5 days. then in November 2 days before Thanksgiving I saw them putting a new dishwasher into my neighbors apartment! when i put in another claim about the dishwasher I then got an email saying "it was taken care of" when I spoke with Dina all I got was stupid excuse. oh covid is delaying this oh we have a Lowell's card for things like this oh your dishwasher won't be here for another week. On top of it there was absolute no responsibility taken for all of this or even an apology for all the headaches I am being put through. I have had 3 different people tell me all different things! if you have to pay over $2000 a month for a place you would expect better quality. plus no one picks up their dogs shit so I have to constantly remind my children to watch their step when they want to play outside or even walk on the side walk. there is always people parking on the side walk so it makes it tricky to park in our spots and also makes it hard to walk on the side walk. when our lease is up you better believe we are not signing another one with them. would not recommend this place to anyone. oh and in less than 2 years they raised rent $600. also when management wants to notify you they will give you only 2 days before something is going to change or happen. like when they had the fire department come to test the smoke detector. we were told we either need to be home with our dog or we need to find a place for him to go. 2 days is all I had to find a place to place my dog for a day. also half way through September closer to the end of the month we were told that they were no longer going to be pay the water and sewer and we would be responsible for it and we have to pay windsor and they will pay the water bill people. so on top of the $600 rent increases our rent has now gone up another $150 so $750 in less than 2 years. they say they want you to stay but they do nothing to really keep you.

    Halstead Countryside

    Halstead Countryside

    (2 reviews)

    100% love it here. Cleaners are here like clockwork every week. The maintenance crew is always…read moretimely and get the job done whenever I need them. It s everything you could ever want in apartment living!

    "Fanciest Slum Lord in Manchester" is the best way to describe this apartment complexes management…read morestyle. They care about unnecessary paint jobs for the front office and fake greenery for the walls while the actual buildings have bursting pipes in the main hall above the front door and faulty appliances, (due to the drying fans) fire alarms that went off everyday, multiple times per day for weeks afterwards, poor ventilation in bathrooms causing mold and mildew. The water restoration fans in our unit had to be on 24/7 for two weeks, and the office refused to compensate for the costs of the electric burden or even reply to multiple inquiries after we sent the documentation they asked for. When the seal was literally falling off of our refrigerator, it took them weeks (with our food spoiling) to replace the old one with a dented and scratched "new" one, when a plastic knob to operate our AC unit broke, we were told to just use pliers to turn it on. Our dishwasher stopped working about 10 days ago and they are claiming next week to repair/replace. The maintenance guys are good guys but are not paid enough, so they are chronically shortstaffed and too busy to make repairs. Maybe if they paid decently they could attract more people, but they don't care about the residents, just their appearance. We have been here 7 years and never once were even late on rent and this is how this company rewards good paying tenants. We will be moving out at the end of March and we will be speaking to local news and the BBB about these issues as they want an additional $4000.00 ON TOP OF March's rent when we move out. This company is a slum lord, albeit with a fancy front office, but a slum lord nonetheless. Rent elsewhere. You'll thank me.

    University Heights Apartments - apartments - Updated May 2026

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