The owner and staff of MCPM are absolutely rude. Their website screams red flags and when you point…read morethese things out they get defensive. They are unprofessional and have bad history of maintaining properties for tenants. MCPM has had multiple issues they won't address on their website either. BUYERS BEWARE. DO NOT RENT HERE

I used Mill City Property Mgt. for several years. They managed my condo rental with total…read moreprofessionalism. They were always immediately available, solved all the tenant issues and obtained quality local craftsmen to repair any problems. I decided to sell the condo later as I live out of state and they handled that extremely well, listing the property, showing it, and assisted in the closing. I could not recommend them more highly.

If I could rate in the negatives, with no exaggeration , I would .This company only improves in its…read moreclient services by upgrading their disappointment level. What ever you're reading on here providing praise is falsehood . Honestly. Been going back and forth with Junior and whomever it is that SOMETIMES answers the phone for about a month if not longer now. No call backs, apartments they guarantee no one is interested in end up being rented out without notifying you. You'll find yourself calling in, or worse going into their office in person (as my husband and I have done) to waste your time. DO NOT PAY THE APPLICATION FEE , it is a WASTE of money. I've never encountered such disagreeable service . I chose to forgo the horrible reviews , and try them anyway, they'll tell you they're working on a lot of aspects to improve service. Don't listen, it's the old wool over the eyes. In order for this company to succeed, they'll have to fire and rehire every individual "working" for this company. You guys need a good secretary , a couple PROFESSIONAL individuals to show the apartments, in APPROPRIATE ATTIRE , and a complete overhaul of your online system. Good luck.

I have contacted this place numerous times for over a month. I have never once spoke with anyone. I…read morehave left voicemail after voicemail and not once have I heard back. I just happened to see something about them on yelp and looked further into it. Boy am I glad I did that!! There is not one good review about the place. So thank you total solution for not contacting me and saving me the time!!

Poor quality of materials used for the construction, carpets are warping, walls are very thin,…read morefloor boards are wide apart and there is no way to clean between I found popcorn kernels and a cigarette butt and bed bugs have plenty of spaces to hide The gym has has had a defective elliptical for more than six months People managing the front desk are very attentive and friendly, unfortunately are not the ones who resolve issues Looking forward to the day I can move out

Every time there's an issue the leasing office takes at least a week to handle it properly. Leasing…read moreoffice mishandles personal property and often times throws out your personal property without notifying you or properly reimbursing you for half of your clothes and severe emotional distress. The apartment we stayed in was in was Lofts at Mill One and it is so bad quality (infested with bugs, damage everywhere, windows not properly installed). Not to mention, the apartment started construction at 7am right outside our room which lasted for about a month even though we asked them to move it to the normal working hours of the day, the workers still decided to come as early as 7am. Things constantly broke and when we would reach out to maintenance to fix it, they would takes weeks to even fix a ceiling light. The apartment itself did not reflect the high rent of quality we were paying, it was honestly a scam and the amenities are not worth it (gym is very small with barely any equipment). Most of the Brady Sulllivan apartments that we have toured are like this unfortunately. Leasing office is also unprofessional when in correspondence with their residents. Believe reviews that are consistent about how slow maintenance is, or how bad parking is especially when it snows and you come back at work at around 5pm and they're telling you to move it two blocks away from here. Do your research and you will see similar reviews about very low quality, high rent, bad maintenance, and serious unprofessionalism. The leasing office says "everything is clearly stated in the lease and our rules are there to protect residents", it's up to you whether you want to live here but honestly I wish I had done more research and saved myself a year of giving Brady Sullivan my money. There are better apartments than staying at the lofts. Be smart and find the quality you deserve to stay in elsewhere.

My first condo was at Oakbridge in 2005. I had moved away for a bit and am now living back on…read moreproperty. I'm a real estate associate broker and have been on the Board of Directors at OB since 2012. We have had at least four other property management companies since 2005. New Star will be our last, God willing. Tim, the owner gave us one on one himself until he hired our new Property Manager, Sted Holton. Sted was on property every single day for months until he was satisfied we were on a good path. We were so lucky to have someone that cares, is responsive and knowledgeable. I have sold units in most of Concord's complexes over the years so I can compare. No company is as efficient as NS. Our financials as well as our property and our property values are in the best shape ever thanks to New Star.

My family has been living in one of the properties they have since 2009. We have voiced concerns to…read moreour landlord about our bathroom growing continuous mold and mildew. He brought it up to Newstar since it has something to do with their property which is beyond landlords control. The bathroom exhaust fan showed it was never connected outside, jerry rig "fixed it". Mold is worse now. Had a plumber come in to fix something else, he took a look and saw that the dryer vent exhaust hose had a burst and it is supposed to vent outside with our bathroom exhaust fan. So now no fan and continuous exhaust into our bathroom with none stop mold growing on our ceiling, mirrors, doors. Talk about a health hazard lawsuit in the making, hope you are saving up for that one!!

New This company is dishonest and uses threats to keep…read moremajority of security deposit. I am very disappointed in their property manager and Nick. You don't ever expect your landlord to be a scammer. Before I moved in there was no walk thru of the property in Epping. The day I moved in I there was a pile of dirt in the living room, a large front window in which the seal had been broken and looking at the window all you could see were lines and cloudiness, the fridge was scratched, and outside there was an old bouncing house and other trash. The day I moved in I contacted the property manager I had been dealing with to tell him about scratches in the upstairs floor and some other things. He told me that they had a new property manager Riley. I contacted her and she did have someone come in to fix the floor scratches. When she did come to check in at my apartment I also told her about the other things wrong and that I was suprised there was no sign in sheet where I could check off problems. She commented that is one thing she would like to start as being the new property manager. I did tell her the other things wrong example the shower turning itself off and my high electric bill even though even set at 70 my first floor of the apartment was really cold so I had to sit upstairs for the first 5 weeks. I told her that you could see what through the front door and it needed to be repaired as that is what was causing the draft. I was really just looking for them to put insulation tape or something to help. I was told that while I was away on my February vacation that they would take care of it. They did fix a few other things but nothing to the door. When I sent an email to Nick Gray and Riley and simply said I was disappointed the door wasn't fixed, Riley called me and was pretty nasty. To the point of being abusive. She basically threatened me that if they fixed the door before August and it swelled up because of summer heat they would not do anything for me. This was in March. When my lease was up the company took $800 out of my deposit due to the scratches on the fridge which we're there when I moved in. When I contacted them to let them know, the new property manager (third one in a year) basically threatened to also charge me for paint drips in my tub that also been there when I moved in. It was obviously done by their painters sometime before I moved in. I can't believe a company of this caliber is swindling people out of their deposits. Also there was no walk though or check out sheet.

Still no fridge and Chris the worker says it the landlord fault eviction rent amount is different…read morethan the actual rent and the back rent is wrong because the previous guy stole and skipped town

If I could give no stars I would. I moved to New Hampshire in March right before COVID with my…read morethree children to pursue a better job. Quickly after moving in we started seeing bed bugs. It is now July and we have not had more than a day with out seeing a bug or being bitten and have voiced this to our property management multiple times. They send some bug company in every month to do a quick spot treatment and have never even organized a day to have the whole building done. I paid for two months with bugs and when I finally decided to withhold rent I received an eviction notice. This company is a joke. The owner Jan acts like the sweetest lady when you meet her and really makes you believe she's a genuinely nice person. I moved into a bug infested apartment that was filthy and nothing that she claimed would be cleaned or fixed was done. There's trash everywhere in the back of the house and she doesn't even provide enough barrels for all the tenants. She hires guys that are not professional at all and when I called the city to report her she had one of her guys let himself in my apartment to let the bug guy in for a non emergency spot treatment when she hadn't even had a full treatment done since I spoke to her last and told her in writing about the bugs. This man yelled at me to move out and walked around banging on my children's bedroom doors as they slept. Everyone in the building has admitted they have seen bugs for a long time but nothing is done. Every day there's something new to deal with and It has been nothing but stress and now we are having to get rid almost all of our furniture! If you are looking to rent in Manchester, stay away from LA Classic property management! Slum lords is to nice of a description!

Mark Warden is absolutely fabulous. In this crazy sellers market, I only put in one offer and it…read morewas accepted in 2 days with his guidance and expertise. His negotiating skills were an asset. I had heard horror stories from friends about the many offers on the many houses they had submitted before they finally were accepted. Or the crazy seller's request that they had to accept just to be in the running for the property. I was astonished that I wasn't in a crazy bidding war and didn't have to waive any inspections or take the property "as is" just to get into contract. There was some back and forth, but for the most part everything moved quickly and easily. Not being from New England there were so many things about the properties that I was unfamiliar with, including heating systems, septic tanks and dealing with snow. Working with Mark I learned about the many things one must take into consideration when moving to a 4 season climate. It did take me a bit to find the right house, but Mark continued to work with me until I found one that I was really happy with. I would highly recommend Mark and his team if you are looking to buy a house in New Hampshire!

Mark Warden from Team Porcupine Real Estate is wonderful! From start to finish, he made the home…read morebuying experience smooth and easy, from recommending a stellar mortgage broker, to attending our closing. There were even a few surprise gifts waiting for us at our new home! Mark is detailed oriented and responsive. As an early mover of the Free State Project, which is concentrating pro-liberty individuals in New Hampshire, Mark lives his ideals: He is "all in" with "fullest practical effort," and while real estate is his job, liberty is his passion and mission. He hires fellow Porcupines, refers them for jobs, and on top of everything, he supports Porcupine ventures and the FSP through donations and his time. Mark has probably been to more move-in parties than any other person in the community! Ready to buy a house? Team Porcupine is the way to go! HIGHLY RECOMMEND.

property manager for Mystic Knoll in Goffstown (metropolis) was very difficult to work with. Took…read moreweeks for emails and voicemails to be answered. I finally contacted her supervisor and she returned my call. i was given an assigned apartment with date to move in - called comcast to have my service changed - comcast informed me the current tenants were not moving out. WHAT?!?! property manager was quite un-phased by this and confirmed they were "honoring their choice not to move." again, WHAT?! their lease is up and i have a deposit down. i was offered a different apartment in a different building but not for another 5 weeks - mind you, my current least is up in 3 weeks. this company has had such poor customer service, i made the decision to get my deposit back and i am fortunate my current apartment has not been rented and i am able to stay here. Praises to Wellington Hill management for being excellent to do business with - customer service with smiles and compassion!

I recently encountered situation where I was unable to access entry into my apartment @ Country…read moreBrook Apartments due to loosing my keys. Steve immediately contacted the maintenance team on site and resolved one of the issues. However, a new lock was installed because it needed to be replaced due to difficulty opening the door. With that I am extremely grateful for the prompt response and respect from everyone involved. Again, my "thanks to everyone who helped".

Tidewater Salisbury elm grove took over office after we had great service my first 3years. This…read morepast year I've noticed no one communicates. Nobody answers the phone. I've had a carpet beetle infestation for six months now. They're just getting to it. A bird's nest leaked over my daughter's bed for the ceiling and parts of the ceiling fell down. They are very rude about it. They are not helpful.. and now I'm getting complete lies out of the Manager that I can't find on their website anywhere. The people that work here could improve and be kind. we have to live here they don't. They're telling me that carpet beetles are from me. Anybody look that up and tell me it doesn't come from a birds nest or any type of nest. Nobody gets an infestation of those unless they're pouring in through the wall or ceiling. And never even heard of them. Now they're telling me they've been trying to work with me and I'm refusing after I have the Board Of Health involved and H.U.D. My disabled daughter doctor, a case manger and my daughter's health insurance has their own lawyer. They don't want her living in this because all of it poured onto her brand new bed and I can't afford a new one. All my furniture is just brand new when I moved in here. I left everything behind except clothes. If I did it, I'd own it but this place is just rude rude rude. Don't do it. They are accusing me of lying when the exterminator came. They're saying I told him to go away, which is a lie.