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    Brady Sullivan Properties

    1.2 (13 reviews)

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    Poor insulation job

    This review is for the Lofts at Lancaster Mills: We have never been so happy to move out of an apartment! Like everyone else, we were "wowed" by the appearance of high end finishes, exposed beams, brick walls, etc. We decided on a two bedroom one bath apartment. The application process was extremely lengthy and included a 39 page lease agreement (not kidding). We were, however, comforted by the fact that they did background and credit checks and seemed to not let just "anyone" live here. Everything was lovely at first, until we started to notice the cheapness and poor construction of the apartment. The baseboards are made of what feels like cardboard particleboard, are crooked, and don't go all the way down to the hardwood. Dust and dirt gets trapped under the baseboards, making proper cleaning a nightmare. The walls are EXTREMELY thin and uninsulated. They also do not go all the way to the end of the exposed brick leaving huge gaps where you can actually see the other room. *(see pictures) * We could hear our neighbors having a conversation at a regular tone at night very clearly- every word...among other things. In addition to this, the walls are painted with a flat paint so any mark or dirt cannot be washed off. The bamboo flooring is also appealing at first, but scratches and dents so easily. It is not durable at all, so if you have pets and/or small children stay away! Unfortunately, at the end of our first lease we were not in a position to move, so we made the mistake of signing another one-year lease. That's when our residence at the Lofts started to really decline for us. Kelly, the property manager, as well as support staff, would send out aggressive emails to the entire community almost on a weekly basis. They have strict rules in this community, but if you're a "favorable resident" we've noticed, management will let you blatantly skirt around the rules. We have seen the management office go through at least three assistant property managers in under two years and several staff members. A few months into our second lease term, we got new neighbors who are so loud at all hours of the night waking us up out of a deep sleep, blasting music, yelling at their dog, etc. Out of concern for the dog's wellbeing, we submitted several written complaints to Kelly and the office. They basically told us there is nothing they can do and to follow up with the Police. One of these complaints even included a call to the MSPCA because the noises and screaming/cussing led us to believe they were abusing their dog. Horrific! Many of the exposed pipes in our apartment are drain pipes that come from the roof. This is something that was not disclosed to us when we moved in. The pipe in our second bedroom is quite large and extremely loud when it rained, which would be impossible to sleep with for a child's room/nursery. We found in the colder months, the pipes collect so much condensation they drip down creating large puddles on the floor, carpets, even the bed! The second bedroom also had a large cut out in the wall that would let in noise and light from the main living area which made it almost impossible to use as a bedroom unless you use earplugs and an eye mask. Most windows in these apartments do not open, keep this in mind if you decide to look at Lancaster Mills and make sure you find one with windows that open. Our electricity was upwards of $200/month in the winter and $300/month in the summer for a 1000 sq/ft apartment. During our last few months , it seemed like they are letting anyone live there. We started smelling marijuana in the hallways constantly, to the point where management had to send out another one of their emails. (I am all for legalization but this is not the kind of image I want to portray when guests come visit my home)Long story short- I don't recommend anyone move here. Do your due diligence and read the reviews here and on other review sites. These are not disgruntled residents. Take your money elsewhere and avoid the headaches and stress.

    Mold in the living room :(

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    7 years ago

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    11 months ago

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    3 years ago

    Horrible property management company that only cares about profit and no one else. Couldn't recommend it less.

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    4 years ago

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    Red Oak Apartment Homes - Historic St George School Apartments

    Red Oak Apartment Homes

    (50 reviews)

    I lived in a one bedroom apartment at Red Oak's 875 Elm Street location for one year…read more Positives: Apartment was in very good shape when I moved in. That's all I can think of. Negatives: 1. Ventless dryer - will not dry your clothes, you have to use a hack, which I will no go into here. 2. No heat in the bathroom. 3. Have you always dreamed of living in the infield at the Indy 500? 875 is the place for you. Mostly Harleys and cars with holes in their mufflers to make them sound like a hot rod. It is quite literally uninhabitable for that reason alone. 4. They zapped me with a $400 late fee because I forgot to set up my online rent payment the first month I lived there. 5. They charge YOU, the renter for cleaning costs after you move out. Who does that??? 6 They claim there was a stain in the bedroom, which I honesty cannot imagine what they are talking about. They are charging me $745 to replace the carpet.

    I have lived in different cities and have lived in a few apartments and honestly im very easy going…read moreand never write reviews so when i say i have never in my life met someone as unproffesional as charlene the lease lady at red oak. This woman is going to be the downfall if the business here. They send rude and threatening texts to tenants as if shes talking to children. This woman is nasty work and must be miserable in her real life. when i tell you i will celebrate the day my lease is up you have no clue. i have talked to other staff before and have all been pleasant but she is the reason i will not continue my lease after 4 years. imagine paying $2200 for a 1 bedroom apartment to be spoken to like you are a prisoner. if you are looking for a peaceful place to rent this is not it. do yourself a favor and save your mental health from this woman alone.

    Carisbrooke at Manchester - Living Room

    Carisbrooke at Manchester

    (14 reviews)

    We have been here for three years and I am very happy and satisfied with Carisbrooke. The…read moremaintenance people are always pleasant, very understanding and helpful even if the task is a simple one. They never make you feel like you are bothering them. The time from when I write the maintenance request until it is taken care of is almost always the same day and many times within a couple of hours. The property outside is also well taken care of. In the winter, I have never had to worry about the snow and ice. It is always taken care of. They provide doggy poop bags around the property and they have a dog area where the dogs can run around. We don't have any dogs, but there are many here. We have never felt unsafe because they are always on leashes. The residents are also friendly and kind. The property manager is also very helpful whenever necessary. We just renewed our lease for another year and plan to be here for a long time.

    A current review may be helpful to prospective renters - The attention to detail begins when…read moreentering the property. The tattered American flag is never lowered or replaced. The "convenient" location is a LOCKED gate (by Carisbrooke) to the many stores and restaurants that abut the property. "On-site maintenance" is one man who is shared with multiple locations and lives over an hour away. And ... don't call after 4:00 - it's never an emergency. The heat is shut off April 1st, and the Air is shut off on September 1st-weather isn't a factor-it goes by the maintenance schedule. So on those 80 degree September days - no air - you need to go out! General cleaning for this 100+ unit building is done by one person only Monday to Friday. No matter the weather, you will walk into 3 "wet floor" signs - the residents move them for walkers, wheelchairs, carts, etc. Common halls are vacuumed once a month, glass doors and elevators cleaned mostly once a week and common trash at entries are overflowing by Saturday. You will walk thru trash on Monday morning getting to your car. The interior common windows have NEVER been washed. The fitness center is a room, with posted hours, no restroom or access to water (most of us pay for a gym). The TV is not connected to service. The resident function room and the common bathrooms are locked to residents the game room and library have been removed. For $75 per month you get under cover parking. Most residents park there M-F after 5:00 p.m. and all weekend for free. If you pay for a spot , it's your job to ensure someone in your spot is towed (that is not a maintenance call or an emergency). The property manager does park closest (because they can easily slip out the back door to avoid the residents) - that spot is not available to lease. The building is externally secure, however, any correspondence from the property manager (which oddly is more than a couple times a month) will be taped on your door. Its an easy way to tell which apartment has no one home. The security cameras are used against you ie.- "break down the box, you're on camera", etc.) Because everything is locked after office hours, there is no community - you walk in, go to your room and leave when you want to have fun. Essentially, you pay adult prices and are treated like an impoverished child!

    Twin Towers

    Twin Towers

    (4 reviews)

    I lived here for six years, and unfortunately, my experience was ruined by a terrible landlord and…read morethe poor conditions of the area. The neighborhood had significant issues, including a major drug problem. Police frequently came to the building to bust dealers, and packages were constantly stolen due to the lack of a secure delivery system. Management's only solution was to put up flyers of the culprits caught on camera, which did nothing to prevent further thefts. The building claimed to have a strict "no pets" policy, but nearly everyone had cats or dogs. This rule seemed to depend on whether you had a lenient landlord. However, if you tried to keep smaller pets like rabbits, hamsters, or ferrets, you would be charged extra or fined daily until you got rid of them. The hallways always smelled like weed, and there was an ongoing bedbug problem that simply moved from one unit to another. When our neighbors moved out, the bedbugs spread into our apartment. Even though our unit was treated, the landlord did not compensate us for the hotel stay we needed or the brand-new couch that was destroyed during the treatment process. Nothing was done for the building as a whole because each unit was individually owned, and all owners would need to agree to a building-wide treatment plan. This meant the infestation continued to spread. While the building offered on-site laundry as a supposed perk, the reality was less appealing. The washers and dryers were small, and each load cost $2 to wash and $2 to dry, making it inconvenient and overpriced. Our landlord, in particular, was a nightmare to deal with. She frequently threatened to put the unit on the market to pressure us into buying it and avoided addressing issues by claiming she was giving us a "great deal" and that she always left us in peace. After talking to other tenants, we discovered she was definitely overcharging us by $300 to $400 per month. She also refused to cover basic maintenance expenses, like replacing expensive built-in lightbulbs, and ignored requests to fix or replace the microwave. Sure, she wasn't technically obligated to replace it since it wasn't built-in, but after six years of paying her inflated rent and receiving zero attention, you would think she might have the decency to do something so small. She frequently invaded our privacy, often barging in with little or no notice under the guise of "inspections." When we gave her over the required 30 days' notice to move (we gave 60), she guilt-tripped us into letting her into the unit early because she had holiday plans. My significant other had to step in to fix things around the apartment, like floorboards and other wear-and-tear issues, just to ensure we'd get our deposit back. She constantly whined about money, and we were so fearful of losing our deposit that we went above and beyond what was required of us. We were only responsible for patching a holes from hanging pictures, but we ended up replacing floorboards and doing repairs she should have handled. She even had the audacity to try and get us to fix her leaking tub, that was destroying the below units, and her fix was unsightly plumbers putty. Overall, it was a horrible and traumatic experience. Educate yourself on the area, search sex offenders in the area as one is VERY close by..... and vet your landlords. Some were nicer than others. Ours was a nightmare. The only positive thing about living here was the view.

    Beautiful brick building, tall ceilings, big windows, exposed beams, central air, elevator, plenty…read moreof parking and well maintained.

    Brady Sullivan Properties - apartments - Updated May 2026

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