Even tho I'm only a few minutes from this store. I will take the time and rathercshop at south…read moreHadley. The people in this store are not customer service friendly from produce to cashiers. No one to help you can't ever find a grocery staff. Real shit show of a store​

Excellent! I can buy groceries anywhere, it's the staff, service and cleanliness that keeps me…read moredriving there. Manager Deb is fantastic and I'm sure she is the reason that all staff are great. It starts at the top and when Deb is on...it shows. The place is always clean and organized. Some say that the prices are higher at Big Y....but the atmosphere and service is worth something too! Being family owned and. It a large, union place is worth the support!

NOTE! This place has changed names to (Key Food Marketplace)…read more so christmas day, and I need to find a store open to get a few things. trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

From the owner: Chain offering groceries & household goods, such as cleaning supplies. Offering meat, produce and…read moredeli. Family friendly, clean and locally owned and operated.

By variety of products, and general employee service…read more I would recommend a little more agility in the cashiers, nothing more.

so christmas day, and I need to find a store open to get a few things…read more trusty "Yelp" didn't let me down, found this latin grocery store open and I was able to get everything I need and more. Love going to latin store, there's so much that you don't find in a regular grocery store, and I would recommend. Please note! this store is deep in tha hood, but I still highly recommend.

Although I really like Aldi and have been shopping here for years, The Chicopee store has been…read moredisappointing the last 2 times I have been there in reference to their keeping their customers safe during Covid-19. I am an RN and I work in a hospital, wear my face mask for 12 hours at work and take the necessary precautions to keep myself and my family safe. When I need to go shopping, I go into Aldi's in Chicoppe and see other shoppers walking around shopping in the store without masks on, or taking them off once they get into the store, no one seems to be enforcing the use of face masks at this store. This is the third time that I have seen this at this store, and Chicopee was the city where they were enforcing limits of shoppers at all the stores at the beginning of Covid-19, it seems people are becoming lax and as a medical professional this concerns me.

Aldi"s has a few products I really like especially if I don't want to buy a gargantuan amount from…read moreeither Costco or BJ"s. Eggs, bread, half & half heavy cream, kettle chips, mustard, canola oil, steak sauce, condensed milk, sweetened condensed milk are all very reasonably priced. Some produce items are also on my shopping list as well. Overall I have been quite satisfied with Aldi's as a niche not buy all market and will continue to spend some of my wealth there.

The store manager Steve Walters should not be a manager. I had a $17 return and a $25 return in a…read more10 year period,after spending hundreds of dollars weekly, and was told I was doing excessive returns. He accused me of stealing the items as I walked in and was not only rude but very unkind. Due to the weight of my return, the long walk to the register and my breathing condition I was not breathing well when I first encountered him. Although he could see I wasn't breathing well he continued to ask me questions insisting I answer him instantly. He treated me as if I was a child doing something wrong. I am a 48 year old woman . The policy is 7 days for perishables and 30 days for other items. It has been 4 hours. After I was banned from doing returns he followed me out of the store harassing me the entire way. He is a terrible manager and a unkind, unintelligent, cold, rude person. Everytime I shop there when he's working he's always just standing up front doing nothing. I won't be shopping there again. $17 return vs over $500 a month in sales. Not bright!!!

Was just shopping there. Had about eight items I was going to purchase. When i went to pay 5 out of…read morethe eight items were priced wrong. They were going to make amends for only two. So i left everything there and walked out. Price Wrong.

I was kicked out of Fruit Fair for going into diabetic shock. I was also told that I was "scaring"…read morethe customers. Nobody offered me any medical help & I was threatened with the poloce. Fruit Fair left me passed out in an aisle for 35 MINUTES! (I know the exact time bc Sam, the co-owner rubbed it in my face.) This is how Fruit Fair treats their customers with disabilities. There are public police records of this event taking place on 12/7/2023 if anyone thinks I'm making it up. (Simply go to the CPD to have the record printed.) I called the police myself right after Fruit Fair threatened me. I needed to tell my side of the story because this was a disgusting injustice. The police officer who came to my home was so kind & understanding! He & the 911 operator explained to me that there were absolutely no records of any 911 calls coming from Fruit Fair on 12/7/2023, so Fruit Fair also lied to me about calling the police on me. The police academy teaches cops that diabetic shocki mimics drunkenness, so he understood me. He even offered to go to Fruit Fair & educate them. He kept asking me if I was okay over & over again. Amazing officer! Fruit: There are fruit flies swarming the fruit, especially the tomatoes! They lay their eggs inside the fruit. You will be sick if you eat it. Deli: There is a CONSTANT swarm of flies at the deli & the deli workers are RUDE! Frozen Food: Their freezers constantly break down, then work again, which refreezes everything. They have boxes standing up, so when their freezer breaks, all the food thaws out, slides to the bottom, then refreezes. This malfunction also causes mold. The 3rd problem is freezer burn; Lots of it. Returning anything when Sam is around is a nightmare. She is a narcissist who believes she can do no wrong. (I pity her husband bc he seems like such a sweetheart!) Sam always gave me a huge problem when I returned food...She once followed me to the parking lot to question why I was returning food! Mice are an issue. I've seen 2. Please humanely trap them. Don't hurt them. I was kicked out of Fruit Fair for going into diabetic shock. I was also told that I was "scaring" the customers. Nobody offered me any medical help & I was threatened with the police. Fruit Fair left me passed out in an aisle for 35 MINUTES! (I know the exact time bc Sam, the co-owner rubbed it in my face.) This is how Fruit Fair treats their customers with disabilities. There are public police records of this event taking place on 12/7/2023 if anyone thinks I'm making it up. (Simply go to the CPD to have the record printed.) I called the police myself right after Fruit Fair threatened me. I needed to tell my side of the story because this was a disgusting injustice. The police officer who came to my home was so kind & understanding! He & the 911 operator explained to me that there were absolutely no records of any 911 calls coming from Fruit Fair on 12/7/2023, so Fruit Fair also lied to me about calling the police on me. The police academy teaches cops that diabetic shocki mimics drunkenness, so he understood me. He even offered to go to Fruit Fair & educate them. He kept asking me if I was okay over & over again. Amazing officer! "Moderate hypoglycemia (low blood sugar) often makes people feel short-tempered, nervous, afraid, or confused. Your vision may blur. You could also feel unsteady or have trouble walking. Severe hypoglycemia (low blood sugar) can cause you to pass out. You could have seizures. It could even cause a coma or death." Source: MyHealth.Alberta.ca With diabetes, your body either doesn't make enough insulin or can't use it as well as it should. Diabetes is a chronic (long-lasting) health condition that affects how your body turns food into energy. Your body breaks down most of the food you eat into sugar (glucose) and releases it into your bloodstream. When your blood sugar goes up, it signals your pancreas to release insulin. Insulin acts like a key to let the blood sugar into your body's cells for use as energy. With diabetes, your body doesn't make enough insulin or can't use it as well as it should. When there isn't enough insulin or cells stop responding to insulin, too much blood sugar stays in your bloodstream. Over time, that can cause serious health problems, such as heart disease, vision loss, and kidney disease. There isn't a cure yet for diabetes, but losing weight, eating healthy food, and being active can really help. Other things you can do to help: Take medicine as prescribed. Get diabetes self-management education and support. Make and keep health care appointments. Diabetes by the Numbers About 38 million US adults have diabetes, and 1 in 5 of them don't know they have it. Diabetes is the eighth leading cause of death in the United States. Diabetes is the No. 1 cause of kidney failure, lower-limb amputations, and adult blindness. In the last 20 years, the number of adults diagnosed with diabetes has more than doubled. Source: CDC

Great family owned grocery store in Chicopee, MA with different daily hot bar selections.read more

I used to love the deli grinders at Big Y South Hadley but they have gotten smaller, more…read moreexpensive, and less tasty. To make matters worse, the employee who made mine was apparently in a bad mood. Not terrible but "OK" at best and I think they expanded the deli / to go food section way too much and just can't keep up with quality and value.

Unbelievable!! This…read more3-star is based on over 10 years shopping experience here. It's a very nice place, especially that was before a few years ago and all Sundays. However, today, a January Sunday noon, I've experienced some that never happened before for more than 10 years. That bad feeling is really not good, and I believe no one would take that. This makes a pretty bad day to me. At the self-checkout station, after payment submitted, I was ready to go. At that moment, I was questioned that if I scanned one of the items. I told her that was first one get scanned. And, I would have to ask her if she wanted me to take to "somebody". She immediately agreed and recommended me to talk to store manager. For 10+ yrs shopping there, this never happened before. As a long-term resident shopping for many years, once you got doubted if you've paid one of the items or no (that's just $3.99), would you feel that's kind of rude and negative to your reputation? Especially you serve local community for years, the career and the church. THe store clerk who questioned me seems was retired elsewhere and got rehired here. I'm not quite sure if she did her job or no (checked customers' goods all get scanned and payment cleared). Or, she just wanted to make people a bad day.

Their delivery area was awful. I waited over four hours for a delivery with very little…read morecommunication and then when I went to the store to get the items no one was able to help me and I was greeted by an extremely rude employee. Then when I went to customer service. There was absolutely no one who could help me in that department. I ended my Walmart plus subscription

So sat here for 45mins in the heat at callin and they won't answer the phone? wtf…read more That is NOT good customer service

I come here for groceries since I'm in town for a few months. It's convenient and have many great…read moreselections on meats, vegetables, cheeses, seafood and canned goods. I love how they are making sure that all customers are able to purchase toiletry and water. They limited to one per person so that during this "Coronavirus time", people will be able to have what they need for their families. I had to also pick up so Lysol, alcohol and hand sanitizer for my family as well. They had a great price on those items as well, but this time they were out and was waiting to restock for consumers. I will visit again soon.

One of the nicer and larger Stop and Shop Supermarkets I've been to while visiting the Holyoke, MA…read morearea. It's large, clean, and well organized. The deli section was very busy and had a long line of people waiting to be served. The market has everything you need and more. The prices are reasonable and their weekly sales are great. They have a promotion where you can get discounts on your gasoline the more points you earn on your Stop and Shop rewards card. Xie Xie!!

Always love going to bjs wholesale club. First of all they sell the cheapest gas in Massachusetts…read more All day everyday. Also the staples one needs are also a great deal...milk, bread. Yes they sell in large quantities but I believe the savings on the everyday items I use are definitely worth membership cost. May I also mention they offer travel services with great deals on cruises and hotels. Also batteries for your car far cheaper than the discount auto shops!

Avoid this place at all costs. Their customer service is a joke. If you need help with anything,…read morethey act offended that you even asked, like doing their job is some huge inconvenience. The attitude is awful, the service is worse, and the whole experience was unbelievably frustrating. I've never seen people be so openly miserable and unhelpful.