My absolutely favorite store to visit when I am here. Their service, selection and value are second…read moreto none! I have come here to buy everything from charcoal to a generator. They have everything! And if they don't, just order it to the store on the app. The staff is lovely, the store is clean and the parking is ample

These guys have just about everything that you would need that is hardware related. They even have…read morea large selection of camping gear and knives.

We've all heard the jokes about how hard it is to find an employee at Home Depot. Not here. I don't…read moreknow if it's because I'm a helpless women, but with the exception of one employee (whom I'm not sure even still works there), everyone seems to think I'm a complete idiot. Every aisle, an Orange Apron is asking to help, even if I'm going briskly past with an "I know exactly where I'm going" attiude, or am actually in the process of taking the item down from the shelf. If you're carrying something heavy and walk right past the carts (because we don't need no stinking carts), the Aprons kindly point out the carts and ask if you need help with getting one. Do they think we're blind or stupid? Also, if you buy an appliance - even if it is not the floor model - check to see if the box has been opened. Ours had the entire bottom cut off and reattached with cable ties, and when we got it home, pieces were missing. Retuning it was a whole... thing, and one of the Aprons had the brilliant idea to open another box and take the pieces we needed (which is why I suspect ours was missing pieces in the first place). But it's closer to town than Lowe's and it usually does have what you need at as decent a price as you're going to get anywhere around here. So there's that.

I walked in today and I asked and described to three employees... Do you have any of those metal…read morelaundry/grocery carts... That are about this tall and about this narrow (as I explained with my hands)... This man tell me yes, Follow me.... He takes me out to Lawn and Garden and plants and walks me over to a PLASTIC WHEELBARROW!! The Oneonta Home Depot is the most Useless store on the planet... What a total disgrace.

Good prices, friendly service, wide selection, one of the nicest hardware stores that I've been to…read more Worth a stop.

I was running low on spray foam. It was 20 minutes from closing. I called because I live in Cherry…read moreValley and said I would get there right at 5pm or a couple minutes late . I even offered to pay with a credit card and have them place items in a bag outside the store. I arrived at 5 pm on the dot and they store clerk saw me and refused to help me. I had to drive to Lowes in Herkimer. I will go to Cooperstown next time. They are the same distance and would have helped me. I will not be back anytime soon.

My cousin owns the store, so of course we got fantastic service. Great selection of how improvement…read moresupplies from a rural supply store!

We started going to Lincoln Davis when we needed to put new stairs in the interior of our house…read more The big box stores had higher prices and lower quality. The Lincoln Davis staff were so helpful and gave us personal service with concern for how much it was going to cost. We have gone to them for our windows and other big projects and for smaller stuff. Great people to work with.

The nicest people. They usually have everything we need. Carry plenty of wild birdseed. We're…read morefortunate this local business is here. When we need something in hardware, yard and garden or basic automotive, we try to check Brookside first.

My son just bought a Honda HR-V EX from Brookside and got a fantastic deal. The customer service…read morewas above and beyond. Appreciate everything they did to meet our budget and get him on the road with this car.

Thank you to Greg and Mary for enduring our plumbing fiasco of 2026…read more When we knew it was over our heads, we called the professionals. We've had our entire house re-plumbed, gas lines run, hoses installed, hot water heater installed, etc. all work was done in a relatively timely manner when they could get to us etc. thank you so much! Definitely recommended!!!!!

Big box retail didn't kill Main Street. We killed Main Street. Nobody holds a gun to our head,…read morenobody forces us to the corporate gigantor stores on 28 with parking lots for days and traffic. We believe the everyday low prices mantra, we willingly sacrifice our soul to the machine. This is all on us. We own it. And in today's second generation of Main Street destruction we sit our unhealthy selves in the comfort of our overheated homes and with a few clicks of the mouse we have a cardboard package whisking it's way to us no mind the human interaction is gone and early onset diabetes gets closer with each substitution of small cardboard box for Main Street strolling we elect to make. But no worries. Soon healthcare will be provided us for free and one more choice that we previously got to make on our own will be gone. Good on us. Want to reclaim a bit of your independence? Want to add ten years to your life and a smile to your face? Go back to Main Street. I was in need of hardware to make a few improvements for mi madre and not being from these parts thought that the big boxes had killed a local hardware option and she said oh hell no we're going to Dubben Brothers they're good people. I was all no way San Jose Main Street is dead but bc Main Street was what mama wants and what mama wants is what all the offspring should recognize as their reason for getting out of bed in the morning off we went. Dubben Bros rocks. It's been there forever! It smells like old time hardware stores are supposed to smell and while it isn't ginormous it does have a ton of stuff. Maybe three varieties of the tool you seek instead of a million but do we really need a million brands to choose between no we do not. I'd suggest if you've recently moved to the area or been there awhile but not in this particular establishment that you drop by and look around to get a sense of what's in store. So to speak. One thing you'll find for sure is an old fashioned hospitality and genuine desire to be of assistance that's hard to find on 28. No disrespect intended those who work hard in those big corporate spaces but there a worker has to serve two masters - us AND the machine. And the priority isn't necessarily in that order.

Consistently bad service. As if every customer is an inconvenience. Especially customers who come…read moreback a few times in the same day. They just sit behind the desk complaining. If there were another Ben Moore dealer nearby we would never set foot in here again. I can only assume they do enough business based on their location that they don't have to be friendly or helpful to customers.

Even after 10 years of shopping at this local hardware store chain and spending over $200,000 at…read moretheir various stores (after building two homes), I'm never greeted at this branch in a friendly, familiar way. And forget about calling to see if they have an item. They'll say yes over the phone and still won't have the item when you get there. So for once, don't shop local. Go to a big box store, get a better price and better service.

They have a good selection and nice to have a store close by for supplies.read more

From the owner: we are a full service hardware storeread more