Great small-town hardware place, bit short on materials, but service / knowledge above and beyond.read more

My absolutely favorite store to visit when I am here. Their service, selection and value are second…read moreto none! I have come here to buy everything from charcoal to a generator. They have everything! And if they don't, just order it to the store on the app. The staff is lovely, the store is clean and the parking is ample

These guys have just about everything that you would need that is hardware related. They even have…read morea large selection of camping gear and knives.

I walked in today and I asked and described to three employees... Do you have any of those metal…read morelaundry/grocery carts... That are about this tall and about this narrow (as I explained with my hands)... This man tell me yes, Follow me.... He takes me out to Lawn and Garden and plants and walks me over to a PLASTIC WHEELBARROW!! The Oneonta Home Depot is the most Useless store on the planet... What a total disgrace.

Here's a fun story. I bought all new kitchen appliances - not a small investment. They were…read moredelivered a week later, stove and dishwasher were BOTH dented. Stove dent wouldn't show, so I took it and the company offered $100 off on that. They said they'd replace the dishwasher. A second weeks goes by - we waited around during that four hour window they can't do better than, and they brought a STOVE. So truck left with the stove. We still had the dented dishwasher. Another week, I hear nothing. Then I call. "Oh, it's coming in three days," I am told. No one told me. "And it's between 3 and 7 PM." In the dark. In a house I don't live in yet. I said no, and they said call us again in two days and we'll have a new day and time for you. "Daylight hours," I said. "No problem," I was told. Two days later I call and delivery is between 7 AM and 11 AM. I call delivery - 7 AM is insane - I live half an hour away from this house. The Home Depot person I call is sympathetic, but there's no other option. She tells me to call after delivery and maybe there can be some sort of refund for the trouble this has been. So I get up before the sun, drive to an empty house, and wait. I finally get it, and they take the old one away. I email the company to tell them I want some sort of satisfaction for this mess, and they offer me a GIFT card. Like I'm going to buy more stuff there. I am still waiting to see how this works out, but this has more than confirmed my low opinion of Home Depot, or Home Disappointment, as a contractor I know has dubbed it. True indeed.

Good prices, friendly service, wide selection, one of the nicest hardware stores that I've been to…read more Worth a stop.

I was running low on spray foam. It was 20 minutes from closing. I called because I live in Cherry…read moreValley and said I would get there right at 5pm or a couple minutes late . I even offered to pay with a credit card and have them place items in a bag outside the store. I arrived at 5 pm on the dot and they store clerk saw me and refused to help me. I had to drive to Lowes in Herkimer. I will go to Cooperstown next time. They are the same distance and would have helped me. I will not be back anytime soon.

My cousin owns the store, so of course we got fantastic service. Great selection of how improvement…read moresupplies from a rural supply store!

We started going to Lincoln Davis when we needed to put new stairs in the interior of our house…read more The big box stores had higher prices and lower quality. The Lincoln Davis staff were so helpful and gave us personal service with concern for how much it was going to cost. We have gone to them for our windows and other big projects and for smaller stuff. Great people to work with.

The nicest people. They usually have everything we need. Carry plenty of wild birdseed. We're…read morefortunate this local business is here. When we need something in hardware, yard and garden or basic automotive, we try to check Brookside first.

My son just bought a Honda HR-V EX from Brookside and got a fantastic deal. The customer service…read morewas above and beyond. Appreciate everything they did to meet our budget and get him on the road with this car.

Thank you to Greg and Mary for enduring our plumbing fiasco of 2026…read more When we knew it was over our heads, we called the professionals. We've had our entire house re-plumbed, gas lines run, hoses installed, hot water heater installed, etc. all work was done in a relatively timely manner when they could get to us etc. thank you so much! Definitely recommended!!!!!

Big box retail didn't kill Main Street. We killed Main Street. Nobody holds a gun to our head,…read morenobody forces us to the corporate gigantor stores on 28 with parking lots for days and traffic. We believe the everyday low prices mantra, we willingly sacrifice our soul to the machine. This is all on us. We own it. And in today's second generation of Main Street destruction we sit our unhealthy selves in the comfort of our overheated homes and with a few clicks of the mouse we have a cardboard package whisking it's way to us no mind the human interaction is gone and early onset diabetes gets closer with each substitution of small cardboard box for Main Street strolling we elect to make. But no worries. Soon healthcare will be provided us for free and one more choice that we previously got to make on our own will be gone. Good on us. Want to reclaim a bit of your independence? Want to add ten years to your life and a smile to your face? Go back to Main Street. I was in need of hardware to make a few improvements for mi madre and not being from these parts thought that the big boxes had killed a local hardware option and she said oh hell no we're going to Dubben Brothers they're good people. I was all no way San Jose Main Street is dead but bc Main Street was what mama wants and what mama wants is what all the offspring should recognize as their reason for getting out of bed in the morning off we went. Dubben Bros rocks. It's been there forever! It smells like old time hardware stores are supposed to smell and while it isn't ginormous it does have a ton of stuff. Maybe three varieties of the tool you seek instead of a million but do we really need a million brands to choose between no we do not. I'd suggest if you've recently moved to the area or been there awhile but not in this particular establishment that you drop by and look around to get a sense of what's in store. So to speak. One thing you'll find for sure is an old fashioned hospitality and genuine desire to be of assistance that's hard to find on 28. No disrespect intended those who work hard in those big corporate spaces but there a worker has to serve two masters - us AND the machine. And the priority isn't necessarily in that order.

Consistently bad service. As if every customer is an inconvenience. Especially customers who come…read moreback a few times in the same day. They just sit behind the desk complaining. If there were another Ben Moore dealer nearby we would never set foot in here again. I can only assume they do enough business based on their location that they don't have to be friendly or helpful to customers.

Even after 10 years of shopping at this local hardware store chain and spending over $200,000 at…read moretheir various stores (after building two homes), I'm never greeted at this branch in a friendly, familiar way. And forget about calling to see if they have an item. They'll say yes over the phone and still won't have the item when you get there. So for once, don't shop local. Go to a big box store, get a better price and better service.

They have a good selection and nice to have a store close by for supplies.read more

From the owner: we are a full service hardware storeread more

Love this hometown store employees owned they have everything and I have to say know a know…read moreeverything I've asked about. Perfect with hardware and painting Jason 399 decker

Friendly staff are always ready to help you find what you need. It's a smaller store by hardware…read morestore standards (if you need a larger selection, head to Tractor Supply on Rt 10), but if you're just looking for general tools, paint, DIY things etc. it is my go-to local store!