This airline is a complete joke and will scam you every chance they get. They got me for a name on…read moremy drivers license that I don't go by so they wouldn't let be board because I go by my middle name. SomI had to buy another ticket for a later flight and they wouldn't refund my first flight they wouldn't let me Board. In the end they scammed me for over $600+ for a flight from Abbotsford to Edmonton and I could have flown Westjet for less. Don't use these clown and fly in their circus they are just not worth it. There are better airlines for less cost and more comfortable with much better service. Rated 1 star because I can't do less or negative.

Flair Airlines is a corrupt airline corporation whose policies directly prevent consumers from…read moreusing their travel vouchers or credits towards new flights. Don't give this airline your money unless you want to over pay for flights just to use your previous credit. I paid Flair their cancellation fees to cancel round trip flights when life happened and I was unable to travel, I lost 85% of what I had paid doing so, but 15% was redeemable to a future travel credit. I can travel again and tried to apply this 15% future travel credit to my new itinerary, but when booking through the original reservation, it will only let you book a one way trip, not a round trip, even though a round trip was cancelled previously. I tried to call to ask for assistance, was told no worries, start a new reservation and we will transfer the future travel credit to that reservation. So I made a new reservation, called back to apply the future travel credit to the new reservation, as I was instructed to do, and then was told I wasn't allowed to transfer the future travel credit to the new reservation. I was instructed to apply the future travel credit to a one way trip, and just book a one way trip home again. How convenient for them because if you have to book two one way trips to get home again, you have to pay 1.5-2x more for the same flight just because you are only doing a one way trip, instead of a round trip. On top of that, there "policy" prevents these future travel credits from applying on any flight routes that have current promotions on them. This again is ridiculous, because why should you be prevented from being eligible for the current promotional route fares just because you have a credit with them from past changes. Is this not essentially a gift card since this money is yours that you paid previously and what is remaining from the fees you had to incurr from cancellation? If you already pay the penalties to cancel, you should be allowed to use the remaining for whatever purprose you want with that airline. You shouldn't be excluded from current promotions simply because you have a previous credit. I am done flying with Flair Airlines, and will be sure to warn everyone I know of their policies that prevent people from what they are entitled too.

A friend and I booked a cheap flight to Vegas back in April for BTS concert. I was told the flight…read moreis cheaper in Bellingham than taking a flight from Vancouver. Allegiant Air was the cheapest airline I would know, while Canadian airlines would cost more money and the difference was a big deal. Seats were alright not too comfortable. We included add - on just to be safe. There was nothing in the airplane not even a tablet to watch a movie. Water was not free. No free peanuts either. Staff offered ice when I asked for some. I was able to find tap water in Vegas airport before boarding time. Travel time was 2.5 hrs from Bellingham to Vegas. Trip was quick and inexpensive. Besides there was no delay or any troubles ever. It was not the best flight I've taken, but was a pretty good price overall. We paid $694 per person including flight and a hotel this saved us from headaches. Also Allegiant credit card gives points if you travel often via Allegiant Air.

Don't ever book a flight with Allegiant airlines unless it just last minute with no chance of…read moreneeding to cancel. The good prices aren't worth it even if you give two weeks notice of a severe medical condition and can't make the trip. There are never ever any refunds for any reason. Nor can you use you tickets for a future flight. Absolutely will never book with them again.

Excellent service at 800 number. No long hold time and courtesy from the rep. Would definitely…read morerefer anyone in need of a reasonably priced and on-time airline.

Horrible experience at Alaska Airlines BLI! Don't trust the online check in and boarding pass. What…read morethey don't tell you is you have to check in at the desk anyway. They leave the desk at 1 1/2 hours before the flight. You can go through security and wait for your flight but they will refuse boarding even if you have a boarding pass. This is the local manager that decides this. Or had they over booked and the manager was just looking to thin out the numbers? Flat out refused us. Very poor service. Avoid Alaska Airlines at BLI.

I keep experiencing good things about Air Canada, even I can't believe it. Again with my…read morephilosophy, if I only write complaints, then I ignore the good efforts by the company and its employees. I recently went on a trip, again using Air Canada, it's as good as the last time. I really like what Air Canada has done with their bookings and check ins. It's so easy! Once the flight has been booked and confirmed, I got a reminder (24 hour window) that I can check in online. It confirms my seat, gives me options to change it (for a fee of course), and all I have to do is show up. All the information about carry ons and checked luggage are there, things I can and cannot bring, it's so convenient! On my way back from Toronto to Vancouver I had my bike with me. I was a little worried at first that it can get lost given the past troubles after covid where people were losing their luggages. I had notifications telling me where my luggage is, that it was placed in on the plane with me, who handled it. No need for an airtag! I was impressed! Checking in was so easy too! It was self serve. Go to the kiosk, enter your information, print the tag, stick it to your luggage, drop it off the automated luggage drop off point. Unfortunately for me, my bike is considered oversized so I had to go to a different area, they asked me to open it for inspection, and re-pack it, then drop it off the conveyor. Easy peasy!!! I was being given regular updates thru my phone, what time my flight is boarding and when it started. Just there's a big hole in my bike's box but the bike wasn't damaged. Overall Im happy with how easy things are. Keep doing a good job Air Canada!

My family and I chose Air Canada because it offered the shortest and most convenient itinerary home…read morefrom our Disney Cruise in Singapore. The flights to Singapore were excellent and completely on time. Unfortunately, our return trip was the exact opposite. After a 15-hour flight from Singapore, we landed in Vancouver expecting to catch our connecting flight to Houston. As soon as we arrived, we were notified that our flight had been canceled due to "maintenance" and were rebooked on a flight departing nearly 15 hours later, extending our journey to almost 40 hours. I understand that maintenance issues happen. My complaint is not about the cancellation it's about how my family was treated afterward. The Air Canada customer service representative assisting us, Kasumi, was rude, dismissive, and unprofessional. She raised her voice at my wife and family while demanding our travel documents, spoke with an attitude throughout the interaction, refused to explore alternative options, and initially declined to provide meal vouchers despite our lengthy delay. It wasn't until I requested a supervisor that she reluctantly provided the vouchers. When I asked to file a complaint, she told me to wait for a supervisor. After waiting for quite some time, no one came, and she ignored any further questions. To make matters worse, the customer service line downstairs had an estimated two-hour wait. While waiting, my young son developed a fever after the long international flight, forcing us to leave the line to care for him. Flight disruptions happen. What should never happen is treating exhausted families with disrespect when they are simply asking for help. The flights themselves were fine. The customer service was not. Because of this experience, I cannot recommend Air Canada and will be choosing another airline for future international travel.

Chartered San Juan Airlines roundtrip from Paine Field in Everett to Point Roberts for a business…read moretrip. Booking over the phone was easy. Our trip had to be pushed back a day due to weather, which they warned us might happen when we booked in December to travel the first week of January. But when we did fly, it was gorgeous. Our pilot was the perfect combination of professional and casual. I wish the flight would have been longer; the views of the mountains, islands, lakes and a waterfall were fantastic! The take-off was like butter, and landing on the grass field was smoother than some commercial flights. During our visit we needed to push back our departure by an hour and they were able to accommodate the last-minute change to our itinerary. Can't wait to fly with them again!

Amazing service, from Vancouver to Victoria. Friendly staff and pilots. Great espresso and snacks…read moreand definitely a 5 star experience! Will travel with Helijet again! Hands down the best option. Even a shuttle bus to downtown Victoria. It would be an easy walk as well, but I had luggage. Great company !

First time doing helijet from Vancouver to Victoria and return trip back. Definitely worth a try!…read more There are 9 to 12 seats available, depending on the copter, but due to covid, they only allow 6 passengers plus the captain and co-captain. You must wear a mask in the helicopter at all times. Some nice detail: kids fly free, complimentary beverage, free parking, free shuttle to the hotel (but not from hotel to helijet). You can eat and drink at the waiting area but not in the helicopter.

Clean plane and Economy seats were surprisingly spacious with a decent amount of leg room…read more Friendly staff throughout the whole process and the flight staff actually explained in detail why there was a delay. It was refreshing and it's rare airlines do that. Snacks were okay. For the things they could control, WestJet did a pretty good job.

Bought my tickets through Delta and got to fly WestJet in Canada, eyyy!…read more Nothing special or out of the ordinary.

For months of Covid19 (starting with China in Jan) there was NO WAY to call. The Air Canada number…read morejust gave you a recording saying "unless you are flying within 48 hours" please call back - and it hung up. So when I mistakenly booked the wrong city to fly into (those Hawaiian names are so alike!) there was no way to rectify it by phone, and I had missed the online change window of 24 hours. So I had to buy another flight, and hope to get a refund later. When I was within 48 of flying I was able to call and explain the wrong booking. I was told to email the details and it would be taken care of. I got a refund in the mail of $88 when the flight cost $219. There was no explanation given. Calls are allowed now in June, but the wait is 2 hours. Service?

My father and I were flying from Comox to Calgary via Vancouver…read more After setting up his medical at the time of booking, being confirmed and boarded, with the same oxygen machine he has travelled with dozens of times, we were given 2 options, leave the oxygen machine or leave the plane. We tried to explain to to the pilot and stewardess that the fact that my father would die without the oxygen, and a call from Danniele at the customer check in explaining that it was an approved machine we were forced to deplane. My father and I both have medical issues with walking so this became the first problem. Then the plane left with our luggage and medication. Once we returned to the terminal Danielle showed us the list of approved oxygen machines and what a surprise, there was my fathers machine. We then had to take a $30 cab ride, and rent a $120 hotel room. I then had to go to a walk in clinic to obtain a days worth of medication. Then wait 10 hours for our next flight. Then a 3 hour layover in Vancouver. We then went to the only restaurant without a wait to eat. After finishing dinner we asked for a cart pick up but we're told I had to wheel my father back to the Air Canada wing and wait. We waited 20 minutes and once no one showed up I was forced to push him the full distance as we would have been late for checkin. We landed in Calgary at 1:00am after beginning our day at 4:00am. This caused quite a strain on my fathers heart and my knees. All for an obstinate pilot that refused to listen to anyone as if he was on some kind of power trip. This treatment has left us bitter and likely to give poor reviews to everyone we meet. I would like to add that Danielle in Comox was very helpful in getting us a new flight and assuring we would not be removed by another flight. I would also like to add that the gentleman who deplaned my father in Calgary was very helpful in wheeling him to baggage claim and helping him find me.