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    Helijet

    5.0 (5 reviews)
    Open 7:00 am - 6:30 pm

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    FRS Clipper

    FRS Clipper

    3.3(112 reviews)
    1.0 km

    My mother and I took the Clipper to and from Victoria for Mothers Day weekend and loved it. It ran…read moreon time both ways and the staff was very friendly and seating was comfortable. Much of their amazing staff has been let go with sailings cut due to the current political situation reducing ridership which is a shame. Also the terminal location in Victoria is quite confusing to be dropped off at as it is temporary and not well marked. Looking forward to riding the Clipper again.

    I've taken the ferry numerous times over the years and it's been wonderful. Easy travel and…read morefriendly staff. But this past trip was a complete nightmare. The date of my trip was changed due to a miscommunication on behalf of the agent. The manager at the Seattle terminal did not offer any alternatives. There was no email or phone confirmation about the change and did not find out until I arrived at the terminal. I made the trip weeks later and had to change my departure return twice. The first agent did not tell me that the ferry left at an earlier time on Thursdays. I did not receive a confirmation email and the only reason I found out about the earlier time was that I went to check my seat selections. I called again and the first representative I spoke to, Dana, was incredibly rude on the phone. I requested to change my departure date and she replied, "Do you have a booking number or what? What do you want me to do with this?" I asked for a different agent and she said I could call again. I ended up speaking with Gail, who was rudcondescending and kept interrupting. I'm not sure if these agents are overworked or not getting paid enough but they need a refresher on their customer service skills. It's a shame because I used to recommend the Clipper and looked forward to these trips which I usually take 2-3 times a year. But this past experience has made me hesitant and might consider using an alternative route.

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    FRS Clipper  - Departing Victoria

    Departing Victoria

    FRS Clipper  - Aboard

    Aboard

    FRS Clipper  - Sea

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    Sea

    Ascot Limo

    Ascot Limo

    3.0(2 reviews)
    1.1 km

    Pro: Old timey limo service with a complete knowledge bank with Gilles…read more Con: The Daimler is a little crowed for four large people. My wife and I got off our honeymoon Disney cruise and met Gilles by chance at the dock. I usually want to hire local drivers vs taking a tour bus and this was the best service I have ever received. After getting into the car with another couple, we took off to Victoria's famous Butchart Gardens and beating the tour bus there by 40 minutes. Gilles told us stories about the car and the island, waited for us to tour the garden and had an umbrella ready when we ran back to him in the expected rain. If you are ever in the area and are in need of a car service, hire Gilles. I know the Daimler is a treasure, but it was the owner/driver that completed our experience.

    Just had Gilles drive for me and my GF's birthday celebration. All was good until the last 5…read moreminutes. Gilles decided to aggressively "educate" me on the history of Quebec. After deciding I had enough of listening to his angry rant about how much he hates English speaking Canadians I asked to leave his vehicle. He got in my face and told me he was "trying to upset me" and see if I would break. I guess he just proved the stereotype of classic French Canadian attitude. He seems to have forgotten his role as our driver and decided to take his anger out on paying customers. Very disturbing and he ruined the entire experience. Time to retire Gilles!

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    Ascot Limo
    Ascot Limo
    Ascot Limo

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    Helijet - airlines - Updated May 2026

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