This was my first experience of getting new glasses in 10+ years, and I found Rommel's to be very…read moreprofessional and concerned about my new glasses. I am glad they are here. And the decor is amazing.

I dropped in right before they closed. The folks there are so very nice and repaired my glasses in…read morespite of the time. And no charge!

Dr. Fox is an angel on earth. My son had an optical emergency on Good Friday. I called Fox…read moreOptical minutes before closing, he got right on the phone, and warmly told us to come right in. We left an hour and a half after closing on a holiday Friday, with Dr. Fox and his caring, lovely admin person wishing us well. Dr. Tim Fox is truly a gifted intuitive healer. He not only cared for my son's eyes masterfully, but also, with true grace and noteworthy subtlety, knew how to care for the hearts of a 10 year old frightened he may have to on chemo injections again, a frantic mom afraid he'll go blind and trying to keep a straight face, his worried grandmother, and a teenager. As far as non-emergent care: he's clearly a pro; his lovely admin went out of her way to meet the needs of my family in the waiting room and to give me everything I could need in the future; he had an office dog for many years; his office is a rotating art display for local artists; and he's a gentle-spirited, golden-hearted, smart, abundantly likeable human. I don't live near here and will likely never see him again, but he will always be a truly moving and uplifting part of our lives. I will tell this story, and it will bring out the good in us. Thank you, Dr. Fox.

I am devoted to Fox Optical for their approachable, super helpful service and extensive selection…read moreof designer glasses. I was referred to them by existing clients and had the best eye exam with Dr. Fox. He took time to pinpoint my vision needs. I picked out frames and have since gotten more compliments on my glasses than anything else I own. In addition to the care provided by Dr. Fox, the staff is very helpful and informative. They are happy to help you select frames but are not overbearing like places at the mall. I went in today with hopelessly broken Wayfarer sunglasses and they were able to fix them on the spot. It doesn't get any better than this. Worth every penny.

I've been wearing glasses or contacts for over 60 years but only came to BECA after my Dr. retired…read more I was satisfied with my contacts but they found even better ones! Dr. Clark explained what he was doing and answered my questions in a very easy to understand way and gave me the most thorough eye exam I've ever had! Last week I made an emergency appt. and was in the office being treated by Dr. Clark within 15 minutes! ...and again it was the most thorough eye exam I've ever had ! ...in spite of the fact he was late for the office holiday party because of me! I cannot recommend him enough!!!

I called Bethlehem Eye Care Associates for an emergency visit. I was so impressed with their…read morewillingness to see me the same day, as I was not an established patient. They were through and explained everything in terms that made sense to me. Dr. Gilmore and Dr. Clark were both so friendly as well as the rest of their staff.

Over 8 weeks to get my glasses all I hear are excuses Stay…read moreaway from here. They been lying to me for 8 weeks and blaming it on everyone else.

Love the staff , doctor and the convenient location. They…read moretry to help you the best they can and when they maje a mistake they try to make it right. I've been going to them for 4 years, and I am happy. I am happy I found them because they had been saving me money on my prescription glasses and refer everyone who asks to them.

Intriguing selection, great staff. Frames you won't find elsewhere. I've gotten my last two pairs…read morehere and probably headed for a third.

Ive been going to Dr. Hauck for years. She's detailed, knowledgeable and most of all makes her…read morepatients feel like each appointment is made special for them. I travel an hour to come see her as she is the only eye doc I've been to who has diagnosed my astigmatism is both eyes correctly AND provided the right prescription. Being able to see clearly is well worth the drive.

They don't honor appts and take walk-ins ahead of the you. Rude receptionist giving me dirty looks…read morewhen I complained about waiting an hour with an appt. What a joke

Horrible unprofessional OD GRETCHEN AND HER CORRUPTED EMPLOYEES…read more Horrible service, bad environment right when u come in.... And they bill ur insurance in a very"suspicious " way!

First Dr. Randle is superb, smart, caring, works the issues…read more that is the good news, the bad news is that the supporting admin organization is a disaster and continues to be such. I always laugh when their recorded message says my message will be recorded for quality control. they can not spell Quality. Trying to talk to a person is impossible. They do not respond to phone messages. The only way I can communicate is get in my car and drive there and even in person it is not much better. If Dr. Randle left I would be gone in a heart beat!!

I had been seeing Dr. Randle for an eye exam for years and was satisfied with her service…read more However, my last exam was a disaster. I never had an eye exam that only took 15 minutes from the time I walked in and left the building. I should have known that it was going to turn into weeks of trying to make things right. Ultimately, I ended up with a prescription that helps me see things a little better.

I ordered glasses and moved out of the area and needed to have them shipped. I called and finally…read morereached a person, gave them my new address and they said they could ship them. 3 weeks later and still no glasses. I called and only had the option to speak to a robot which hung up on me because their menu options didn't match what I needed. I called the customer service line and they tried calling them and they were only able to leave a message. I called again and tried leaving a message but their VM was FULL and I was hung up on AGAIN! So now I have to drive an HOUR just to pick-up my glasses! Visionworks get your shit together!

Receptionist/sales person rude and condescending. You can tell a lot about a business with first…read moreimpressions. Made my appointment on-line and at the beginning of the store opening. Waiting outside the business a couple of minutes before they opened and found the door locked, which is not unexpected. However, at a minute or 2 after the opening time, the receptionist unlocks the door and does not open and greet me or the 2 other customers waiting outside. Plus upon entering, she decides that the customer on the phone is more important than the three of us. In front of her. After that, the same air of rudeness continues. Does not assist with choosing glasses or suggesting options, The lab technician who was present on the floor provided more information and was much friendlier to speak with. Both the Lab technician and doctor were friendly and more inviting to engage conversationally and get professional advice and recommendations. Unfortunately, there did not appear to be any other sales people on the floor to assist me. Certainly not getting my prescription for glasses filled at this location.

Having an eye Dr who listens or believes you when you say I can't see it.. if a patient says I…read morecan't read the letters in either option Usually resonates with the physician thus changing the prescription to one that I can see with. Having to come back for a second eye exam and when you can get sunglasses and only have to pay $18.00 difference, if the associate would refund the first pair and re ring the sale after I was told I couldn't get 2 pair and my Insurance company said I could.... So I get $300 allowance and they spent $65.00 on the one pair so I will be getting a check for the difference Americas Best just like I did last time. if you get the male Dr expect to go back a second time around.

This place is very clean. The doctor that gives me my eye injections is great. They are very busy…read more Alot of people go there. Sometimes the wait is long but I don't mind. Every one is very friendly.