My wife and I went for first time yesterday. I'm wheel chair bound and blind in left eye. I needed glasses and Robert and Donna made us feel like family. Wow! What a great experience and accommodations was above and beyond. Thank you Robert!! This has to be the best optical vision place in Pennsylvania by far. read more

Super friendly and knowledgeable. Terry is a true professional. He was able to fix my frames on the spot. They also have a great selection of eyewear. read more

I dropped my glasses during a walk and, when I found them again, they were quite warped. The lenses were intact, so I went to Advanced Optics. I barely had a hope that they could be fixed and useful again. However, Rob patiently fixed each temple and hinge. Now they fit better than even before! Thanks Rob! You are a master! read more

This place is top notch. I have been coming here for years. They never disappoint. Scheduling is easy, they have plenty of frames to choose from without being overwhelmed. They are even willing to see if they can get a frame that you may be interested in if they do not carry them - just ask. Most importantly, they will tell you the truth if a frame doesn't fit your face - match well with your facial features. I do not have vision insurance and realize that other places may be cheaper. However, you only have one pair of eyes. You should always invest with proper eye care when possible. Big chains tend to have revolving doors; staff changes, doctors change (not typically due to retirement) and most times, poor customer service. Advanced Optics is a place where you will always be treated with kind, dependable, and knowledgeable people and the products they sell are top quality. Advance Optics excel in overall customer service. One of my 1st pair of glasses I purchased here, I just recently had them put my new script in even though I did purchase a new pair of glasses. I am someone who likes to have two pair of glasses........ just in case You shouldn't trust your eye care with just anyone. You only have one set but you can always get several pairs of glasses . read more

Advanced Optics - Old ones and new ones and even a few in between. - Optometrists Near Me - Hellertown, Pennsylvania

Great service and personal care. I switched to Advanced after getting bad service from one of the big chains, and am glad I did. The eye test was more comprehensive and the fitting was done with great care. read more

Great Customer service. Experienced and helpful. They want you to love your glasses!! Very thorough eye exam! Great communication! Very pleased!! read more

I went to Visionworks for a number of years and just was never really happy. Last time I went here in the last month I was told they couldn't do my sunglasses because of my Astigmatism. They actually gave me Advanced Optics number saying that, "They were kind of a specialty practice and would be able to do my sunglasses". So, I figured OK, I'll have my regular glasses done at Visionworks and my sunglasses at Advanced Optics. Well, I gave Advanced Optics a call right away which was a Saturday. I spoke to a jolly gent by the name of Rob. I told Rob the situation and sent him pictures of the frames I was interested in. Rob assured me that he would look into it. Monday I called and sure enough he had found out that he could get the frames in. He ordered them and when they came in I went to the office. Rob informed me that not only were my old glasses not entirely made and fitted properly (more than likely why the last two years and two sets I haven't been able to see correctly) but where made basically of material that was top notch in the late 80's but nothing close to what he could and would supply to me today. I was intrigued and asked for more explanation since the out of pocket would be a bit more because they do not take insurance. He educated me not only on the materials but also of the manufacturing process of the lens from start to finish. Once I left the office and thought a bit about what I had learned from Rob I was inclined to call Visionworks and cancel my order for my regular glasses. I then called and informed Rob I would be going through him for not only my regular glasses but now also my sunglasses. Sure I have a bit more out of pocket and have to submit the claim to my insurance but hey I'm purchasing/receiving not only a superior product but also superior care. Listen I get it you see the ads for a couple pairs of glasses for $100 bucks and it's quite tempting to go through with the purchase. But, are you really getting the best? Your vision is something you use ALL day long. To go cheap or subpar with glasses and care is just foolish. In a ever increasingly crowded and frankly subpar playing field of mediocrity, if you can actually find a privately owned business like Advanced Optics with an incredible staff instead of a big chain store with in properly trained and quite frankly unengaged people I'd say go for it. Honestly, I view it as a quality of life issue. This all being said I and my whole family will be going to Advanced Optics from here on in for our eye exams and our glasses. Thanks to Terry the owner for having fidelity to customer care and product offerings of nothing but the highest quality product to his patients. So, in closing if you need quality eye care and glasses to match, do the right thing for yourself and your family and give Advanced Optics a call, ask for Rob and he'll fix you right up. read more

Simply THE best! Everyone at Advanced Optics is amazing. From the moment I stepped in the door I felt comfortable and knew I was in the best hands. All of the staff are very kind, knowledgable, and extremely helpful. Dr. Tubiello and Dr. Katie are so friendly and thorough. They took the time to completely explain my eye condition and treatment options. They even took the time to get to know me. So each return trip, for follow up treatment, felt like visiting old friends! Then came time to pick out glasses.. As an insanely indecisive person ( and their frame selection is HUGE!), I knew it was going to be a loooong process. But that was NOT the case here! Terry, Rob, and Michelle jumped right in. The helped me pick out styles and gave excellent feedback. They helped me take pictures of myself to truly see the frames on my face. They even did a comparison picture of 2 frames side by side! I may have tried on every single frame they had, but when we were done, I walked out the SAME day with the perfect pair at a great price!! Fast forward a few months, I am watching my students play on the playground when I re-adjust the glass on my face and they fall off onto the ground! A screw had wiggled lose from the arm causing it to fall off and shatter into pieces. The next day, I arrange for the glasses to be dropped off at the office. Terry and Rob were very apologetic and upset that the glasses had broken already. So much so, that they had the glasses repaired/replaced within an hour and Terry, himself, hand delivered the glasses back to my workplace! He even fixed the lens that had gotten scratched in the fall to the sidewalk all at zero cost to me! Now THAT is amazing customer service! Advanced Optics has a customer for life! read more

Great personalized service. Terry once spent over an hour helping me repair my frames. When we could not get the proper, part he soldered the old one and only charged me a few dollars for the solder. It looked good as new. Note! He had not even sold me the frames. My family has been going to Advanced Optics for all their eye-ware ever since. They always stock a large selection of the newest and most stylish frames and treat us like family. read more

This is the only place where my glasses have been dead on. I found Advanced Optics from a recommendation from a patient of theirs. He just gushed about Dr. Tubiello and the staff. He was right. The doctor is more thorough than any I have been to before. The doctor was also patient with all my questions and explained my issues so that I could understand. Then it was time to find new frames. I was assisted by the staff and after having quite a selection in front of me, they all had input on which looked best, which worked best for me and why. Everyone was not only professional but friendly as well. My glasses were ready in about a week (there was no rush to expedite as it was just time for a new pair), and when I popped them on, I was not disappointed. Perfect fit! Perfect vision! I not only recommend Advanced Optics, but would suggest that anyone with any doubt about the care or glasses they have go directly to them. You will not be disappointed. read more

Not only is Advanced Optics convenient because they have the Optometrist and glasses in the same building for one-stop shopping. More importantly, their customer service is exceptional, even if your glasses are 15 years ago! Since I became a Grandma, Great place! I have been there several times for broken frames and they quickly fixed them on-site. read more