I feel comfortable and right at home as soon as I walk in the front door. Everyone is very…read morefriendly and extremely competent. Dr Scott is very thorough and explains every part of his exam, the results, and treatment plan in terms patients can understand. He has a great personality and is very relatable.

Highly recommend! Absolutely amazing staff and doctors! Everyone is kind, friendly, patience,…read moreattentive, and thorough!

You don't have to be a Costco member to get the eye exam…read more.. Dr. Chu and her receptionist are very pleasant. If you do have Costco membership glasses and contacts are cheaper than regular cost of eyeglasses and contacts.

There is no surprise that Dr. Chu has such a high rating as she is so incredibly good at what she…read moredoes! I brought my daughter to her office for a visit, and Dr. Chu took great care to explain everything she was doing in a way that anyone could understand. She is personable, knowledgeable, and incredibly helpful. I also became a patient of hers, and I would encourage you to do the same.

Felt like a production line for cataract surgery. Dr Shah couldn't take my concerns about the…read moreoutcome of my first eye and had his admin call to tell me he's canceling second surgery. Big ego. Glad he canceled since another review on here had the exact same reaction/result.

Rating should be 0! They refuse to schedule a routine eye exam with patients that have VSP…read more However, they do take this insurance. But because IF they Hypothetically find a "medical problem", then they wouldn't get paid for it!! So, these Eye Drs are refusing Insured patients with Vision Insurance care because of a possible Hypothetical situation!?! Can you tell they DON'T Care about the people, ONLY the Money! WOW

*3 hour visits , mostly wait time * lack of staff…read morecoordination * rushed, incomplete exams * no notification when glasses finally do arrive; state they left text( on a non-texting number) * no prescription instructions on where it was sent, never arrived in mail as they said it would *office is run like a circus, with no continuity and fragmented care by each person *life is too short to settle for this kind of care for 2 appointments in a row now. Bye-bye!!

The optometrist and office staff were great, but the over two hour wait in a crowded waiting room…read morewith a five year old was brutal. Only when I asked the front desk about the hold up were we miraculously taken in next. I'll think twice about making a return appointment for my child.

I have a problem with my right eye with extremely blurry vision & I had been told that it is a…read moreresult of "dry eye". It is really bad & affects me daily. I've tried everything I was told to do without any relief. I was convinced it was something else - so I went to this office for a second opinion. It's Penn right - it has to be good. I had a good experience in the office & felt like they took me seriously & gave me a thorough exam. They confirmed nothing was wrong - and it was dry eye giving me the blurred vision. I left & continued the drops & night gel & still nothing works And i continue to have severely blurred vision. 2 more months & I couldn't stand it & looked for a third opinion & made an appointment with Wills Eye 2000 Hamilton Street in Philadelphia. I saw a Dr. Harris - who within 5 minutes into examining me said - you have mild dry eye - which absolutely is not the cause of your problem. An hour later after many tests I was properly diagnosed with posterior capsule opacification (PCO) & am scheduled for a YAG laser capsulotomy next week. It's a quick outpatient procedure for a fairly common problem that should restore my vision. Thank you 2000 Hamilton Wills Eye. Penn Eye Media - you had a big miss here.

I have enjoyed my yearly visits to DR, Brucker for eye exams these last 2 years…read more She is pleasant, knowledgeable, relaxed, informative and always on time. I would highly recommend her.

If you have a child, they need eye care, go here. Period…read more Dr. Trachman is great with children, competent and communicates with depth and clarity. We feel very comfortable with him and the staff at the Bethlehem office. We haven't visited the Allentown office as of yet. Please note, there is no automatic information flow between the 2 offices. If you are a patient at one office and want to use the other office you must have your records transferred. Also, note that Dr. T. is very busy and it will take 3 weeks to a month to see him. We are so very happy thus far.

Arrived on time for a 12:30 PM appointment. At 1:18 PM, I was still standing at the front counter…read moretrying to check in. Nearly 50 minutes were spent with "Taina" attempting check-in due to an "insurance system issue," followed by failed verification attempts and multiple handoffs to office manager "Heather"--with no resolution. Despite being unable to confirm my copay or deductible, they pushed for upfront payment because of their internal insurance system outage. That is not standard practice. The front counter and waiting area were disorganized, unclear billing logic, and zero respect for scheduled appointment time. Dr. Howard Kushnick was present but disengaged from the breakdown occurring at the front desk, while basic patient intake remained completely unresolved. At that point, I requested my insurance and credit card back and left without being seen. The recurring themes in other reviews--extended delays, administrative inefficiency, and payment-first aggressiveness--were directly experienced. If you read the other reviews here -- believe them. I can confirm. Patients should be aware: expect significant delays, unclear billing practices, and a process that does not reflect a well-managed clinical environment.

I've been a patient of Biscardi Vision for many years. She is warm and kind and her staff have…read morealways been as well. I always get my contacts quickly (and I usually get to take a few pairs home with me since I show up when I have none left). The frame selection is good and the staff are helpful. The long wait times for appointments are BECAUSE they're the best. I also had a virtual exam during COVID which worked perfectly well. I see some of the COVID complaints here and have to chime in as a longtime patient. There are personal reasons as to why the doctor has had to enforce what some may see as extreme COVID precautions, and many patients are aware of this. I'm sure it has caused strain on the business but it is what it is, and I am confident they will bounce back in time.

She closed her practice without notifying her patients. Appalling! I tracked down her new office…read moreout in Doylestown called Sacred Sight Eyecare and emailed them for a copy of my patient file. They replied saying that I need to contact Medical Optometry of America at 215-735-6300. Although I haven't heard back yet, when you Google them, they're at her old office address - what? I've not heard a word from them or Dr. Biscardi - this is not how you treat your patients.

I have a strong family history of eye problems and I feel secure entrusting my visual health with…read moreDr. Ward. I highly recommend him, especially for retina issues.

From the owner: Chester County Eye Care is the premier ophthalmologist and optometrist practice in Chester County…read morewith over 40 years experience in advanced specialty eye care. We offer state-of-the-art diagnostic and surgical techniques in the management of cataracts, glaucoma, macular degeneration, diabetic retinopathy, corneal disorders, dry eye and more. We also provide LASIK, routine eye care, contact lenses, and cosmetic treatments. With three offices in West Chester, Exton, and West Grove, we serve the Chester County area including Malvern, Frazer, Coatesville, Thorndale, Downingtown, Jennersville, Kennett Square, Paoli, Chadds Ford, and Oxford.

Amazing doctors, very knowledgeable, they go over every step and explain everything. And they are…read morefamily oriented.

Excellent experience with Dr. Patel and her team! I had my annual exam and it was great! I…read moreappreciate how thorough she is on her exams to ensure I have the best eye care. I wear monthly contact lenses and I do have a poor habit of sleeping with them on. Knowing that last year, she had prescribed me a higher quality of monthly contact lenses. She doesn't shame but just understands and she helps improve where I'm at. I think she's a wonderful healthcare provider and I do feel she cares about her patients. I really should take my contacts out every night. Sorry Dr. Patel! I'll do better :D This year, she made sure my eyes were healthy and my prescription were appropriate. Good news: my eyeballs are healthy. Her team is very competent and I really appreciated them reviewing my insurance plan benefits ahead of the appointment to ensure we knew what the plan was okay with this year. No new frames this year because I got them last year. That reminds me, I'm suppose to give them a call to order my contact lenses for the year. We gave this prescription a trial to see if I like them before they'll order them for me. They're great and I'm so happy to have them as part of my health.