You don't have to be a Costco member to get the eye exam... Dr. Chu and her receptionist are very pleasant. If you do have Costco membership glasses and contacts are cheaper than regular cost of eyeglasses and contacts. read more

Emily Chu, OD - Inside of Costco - Optometrists Near Me - Allentown, Pennsylvania

There is no surprise that Dr. Chu has such a high rating as she is so incredibly good at what she does! I brought my daughter to her office for a visit, and Dr. Chu took great care to explain everything she was doing in a way that anyone could understand. She is personable, knowledgeable, and incredibly helpful. I also became a patient of hers, and I would encourage you to do the same. read more

Dr. Chu is most patient, gentle and knowledge ophthalmologist I've ever encountered! I've gone to her for two years in a row and have not been disappointed. There's not a long wait time if you have an appointment and if you have any concerns, Dr. Chu will listen and give you her advice. Prior to coming to Dr. Chu, I did not know my astigmatism was hereditary nor had I ever seen images of my eyes. She has high tech,up to date equipments to better diagnose you and is able to pull up your records whenever you visit to see if there are any changes concerning your eye shape, health of your veins, etc. You also receive a thorough explanation of how/why your vision is the way it is and tips to prevent any further damage (if possible). Highly recommended ophthalmologist! Dr. Chu accepts a lot of insurance (I have VSP) and better yet, it's inside Costco so you can go for a round of free samples after. read more

Dishonorable billing. Unauthorized charges for "surprise" testing not mentioned during the exam.

SOLD MY INFORMATION TO ANOTHER COMPANY WITHOUT MY PERMISSION! My husband and I went to see Dr. Chu in October 2017. In January 2018 I called the company to get my script as I was going overseas. I am told thats he closed shop, sold all the info to Corona Optical and left the state. I was not informed by text, email or letter that she was moving nor that my information and that of my husbands was being sold to some backwards optical firm. read more

I have never had a problem with eye exams with other optometrists, whether it is for contact lens or glasses. I didn't have a problem with my current prescription and only needed an exam because my prescription expired after two years and I needed a new annual supply of disposable lens. So I decided to visit Dr. Chu for the first time because I live nearby and she gave me a different prescription which she claimed would be better for me since I look at the computer alot, but the prescription was TERRIBLE. I had blurry vision when reading up close and my eyes were super sore and strained at the end of each day. I had to go back a couple times to get my prescription adjusted and finally I got fed up and directed her to just give back my old prescription. Additionally, the first time I went, she had told me the manufacturer no longer make the brand of contact lens that I was wearing at the time and recommended a different brand which was so hard to remove every night; it was like they were stuck to my eyeballs and it took me 20min just to finally peel them off. The third time I went back to her to adjust my prescription, the receptionist realized the manufacturer actually still make the old brand and so I had to order a new annual supply, thus wasting money on the new ones I just bought. Argh. I am so shocked this place has such good reviews because I typically never have problems with eye exams but this place was so bad in every way. Yes, Dr Chu and the receptionist were nice people but Dr Chu's expertise was just lacking and caused me a lot of trouble based on her prescriptions and recommendations. read more

Dr. Chu is really incredible, besides being a caring & thorough doctor with great bedside manner, she really doesn't push for monetary gain. She is a rare gem in any industry and I was lucky to find these other reviews to help me pick my new eye doctor. I recently had a corneal abrasion and she encouraged me to use my eye drops I had from last fall (yes from another eye scratch, yes I need goggles and a hamster ball) and during the follow up she gave me tips on how to deal with it, should it happen again. I'll definitely be returning for a much overdue vision test, soon! read more

I went for my initial exam appointment today as a new patient. The doctor is absolutely personable informative and very thorough. I choose my doctors based on quality care regardless of insurance participation. My health is something determined by me and the doctor and never what an insurance plan covers or does not cover. Patient rapport is what builds great medical practices. Christine at her front desk was a super star in patient coordination. Dr. Chu was a true professional and I'm happy to say I have found a great optometrist as we all know it's important to see life !!!!!! read more

Dr. Chu is not only the best at what she does but so personable and warm. Love her and have recommended her practice to my son and to co-workers. read more

Super attentive, takes her time with each and every appointment.. really really patient with my son and she is absolutely a gem! I am so grateful I found her.. I have been a client for years, so have my husband and my in laws and we plan to keep it that way! read more

We love Dr. Chu! She always remembers my kids, and talks to them about school and things--like they are equals, not talking down to them. She's also very careful and clear with everything. When my son wanted contacts, she took the time to explain the care and responsibility it would be for him, and suggested contacts that would work best in his situation. She even asks about my sister who used to see her before moving away years ago. We were sad to see her move offices out of NY, but I'm sure her new clients will be just as happy to have her in PA. read more

Best ophthalmologist in the area. Very knowledgeable. Very friendly. Very helpful. Friendly staff. One of the staff named Stephanie went abovE and beyond to help my daughter for eye treatment. read more

Dr. Chu is very rude and condescending. I was there for the first time for a basic eye exam. I was disgusted. I asked her about getting bifocals since my eye sight has changed. She responded, "I don't sell eyeglasses, honey!" She said it not once but twice. She looked annoyed. She would explain something then say.....YOU GET IT? Not once but twice. How rude and abrupt can you be? I left feeling so disgusted. Like what the hell happened in there?!! I will never go back to her. In fact, I don't even feel confident about the prescription she gave me for eyeglasses. I should have gone to the Costco Long Island City location. I wish I could get my money back. read more

Dr. Emily Chu is a great optometrist. She was friendly and comforting. The service was quick and efficient. I'm definitely going to come back. read more

Dr. Chu is very knowledgeable and has a deep understanding and caring for her clients. We have been going to her for almost 8 years now and never have we felt rushed or hurried along. She takes time for not only me but also my daughter. She does not try to sell you products you don't need and she has great follow through. I would highly recommend her to families! read more

Dr. Chu is a lovely and seemingly competent person, but I fear as of this May 2015 writing she may be depending on out of calibration, or equipment that approximates your prescription. I verified Dr. Chu's prescription the next day by paying yet another Optometrist (where I got my glasses because Costco optical only has digital progressives). They discovered my Axis was R90 L80 not R85 R85 and my PD was unequal, but in fairness when you go to two eye doctors using different methods, it is likely you will get slight non critical variations on your prescription because they depend on your feedback. Also keep in mind if Dr Chu volunteers Pupillary Distance number, is actually the sum of both eyes together, so you must ALWAYS get the Ophthalmic dispenser taking your lense order to independently check each eye for variations - so again it would be unfair to hold against her the fact that my own eyes had a 1.5mm variance. The reason I went to all this trouble was I have no insurance, so I was not about to invest $500 dollars in my own progressive eyeglasses, unless I was certain the script was right. The main problem that would have cost part of my next lense order to be useless was; during a follow up visit (to get more lenses made) I brought in readers for Dr Chu's to check on her lensometer, and while she caught a minor Axis variance, she completely missed the fact that they were add+100add when her own written prescription was add+200. This was a critical error as I complained to her these readers were useless for close work, so she agreed to increase my add to +300 for progressives only (which would normally be too high for someone my age and eye health). While I'm grateful she was willing to concede to my request, she did so based on her own faulty data. So my close work complaint was not because her prescription was wrong, but because she didn't catch the fact that the glasses themselves were made wrong. My second Doctor's lensometer caught this +add mistake right away. The symptom of that oversight is why I insisted on getting my eyes checked by another Doctor, and am now glad I did. So to be clear; Dr. Chu may be a well qualified doctor with excellent patient rapport, but her service may be limited by the equipment she uses, and the reason most reviews written here do not catch this is simply because they may not know any better. read more

she's the best eye doctor I have ever had. She's so thorough and very patient, I have astigmatism, and my eyes are very sensitive to contact lenses, she was very patient with me and she had me try on different pairs before deciding which trial pairs i should be wearing. She also did the eye nerve exam for me, which no eye doctors had asked me to do in the past. She thoroughly went through the results. I am very surprised how patient and diligent she is. I highly recommend her to anyone looking for an optometrist. read more

Great service. Emily Chu has alot of patience and explains everything to you. When I went back to ask for a new set of contacts (because I lost the one's she gave for free)she gave new ones with a smile and took time to help me with my questions. Best experience at a doctors office read more

This has been the best experience ever personally, I got my eye exam done here last year I been wearing reading glasses since Im nine so every year I make sure I get my exam done. For the passed few years I only get contact exams I been sick and tired of walking unto an optic and all they do its try to sell you the most expensive contacts and don't really care about how you feel, last year Dr Chu took her time doing my eye exam explaining everything step by step and giving me advise on how to take better care of my eyes she was so caring and attentive that I would never go anywhere else, she gave me a bunch of contact samples to try and see which one I felt more confortable with, gave me my prescription and I got out of her office seeing the world so clear and different (my eye sight had change she gave me the right pair of contacts right on the stop) what a relief I didn't even notice how bad I was since my last yearly checkup. She is truly wonderful, no pressure to buy expensive contacts from her. I ordered my contacts online,her office confirmed my prescription right the way I received my contacts at my door in less than a week. read more

I will join the crowd and post 5 stars. I had an appointment but arrived early -no problem! She performed a very thorough exam, I was there to get glasses, so I wanted a new prescription. She is separate from the Costco eye ware department, but you could see there was a nice relationship between the two departments. I picked out an incredible pair of Prada frames, finished my order, and a week later they were ready to pick up! Perfect no issues. After this experience it seems likely I would go here first, mostly because of the overall experience and cost. My last two pairs of glasses were significantly more money -and these are perfect. read more

I have used the same Optometrists for ten plus years. About two years ago he told me that I have bad Cataracts in both eyes and it was time to get them operated on. Well I called for an appointment and his receptionist wanted me to wait two weeks for an appointment. Since my eyes haven't seem to change that much. I decided to take a shot with the in house Doctor at Costco in Rego Park. Well it seems I have a minor Cataract in one eye that doesn't require attention at this time. Seems that some Doctors are not to be trusted. You can TRUST Dr. Emily Chu. She is as good as it gets. Great Patient rapport and very easy on the "EYES". read more

One of the best eye exams I've had to date! A supremely pleasant surprise considering I was dreading just walking in to Costco and getting an exam without an appointment and never having spoken with anyone to get a vibe of the people and how well they treat their customers/patients. I admit, I was hesitant when walking in since it was a small, albeit bright and VERY clean and organized room behind the glasses/sales counter area, and the receptionist ( a young girl without an expression, let alone a smile) who didn't look very welcoming, inviting, or even helpful. Usually when a front desk person/receptionist sees you looking or lingering, they offer their assistance of some kind, or at least question what you're doing there, lurking or whatever it may be! So I was a bit put off by that. And oddly enough, I had been going through the interview process not too long before, so I wonder how people like that (AKA zombie like, minus the mouth frothing) even get a job....but I digress; once I approached her, she almost dismissively told me to fill out a form after I said I was new to the place. Once I saw Dr. Chu, everything changed- things moved fast, efficiently, accurately, and overall, pleasantly. She was a small woman, who was cute and non-intimidating, and once you told her what you needed and went over a few questions, she started the tests immediately for contact lenses. It starts off with two machines, one where you look at an image, one eye at a time, and the other lense machine emits a puff of air into each eye, also one eye at a time. Then she brings you into the actual room, to read off rows of letters.She does this thoroughly, you don't feel rushed, and she doesn't; hurry along your sentences or elaborations, or wave off questions. And I asked plenty because I wasn't sure of some things, and then I asked her opinions on which lenses (daily vs. two weeks or longer term) were better, and she described each one in detail, providing examples, and didn't try to sell me things that cost more money. Since my eyesight got worse and I have astigmatism, she suggested a test to check the inner part of my eye, and I decided to go for it right then and there. From there, I put on the contacts she had in stock, then she wrote me a prescription and said I could fill it anywhere- no restrictions, but she had heard that Costco was probably the cheapest out there. She gave me some daily lenses to try out and see if I liked them, and then said I could come back at any time to discuss/ask questions, or even fix something. It was fast, but it didn't feel as if it was an empty fast session, because I asked a lot of questions and felt like I had her 100% time and attention, as opposed to a revolving door of patients like larger chain establishments such as Lenscrafters (where I previously had gone). When I commented that my the lense didn't seem to stay firmly put in my eye, she explained that the daily versions are more flimsy compared to the two week version, because of the nature of the material and such. One negative is that they take cash or check only, which I didn't know. I normally don't carry much cash on me, but luckily I had my bf with me since I would have no way to pay it with my credit card! All in all, I was very satisfied with my experience and I plan to go back there to order my contacts and fill my glasses. Also, no appointment necessary, you can just walk-in. read more

My favorite optometrist. I believe I only have one but I bet I got the best. Totally would recommend her.

I had my first visit with Dr. Chu today. I walked in without an appointment. There were about 4 people waiting already. Dr. Chu did advise me that it would be about an hour as they take appointments first and then walk-ins on a first come basis. It actually took less than an hour. I was very impressed with her. She is professional, friendly and informative. Her assistant is also very friendly. I will definitely be going back. read more

She is great and very attentive. She saw that I have an allergic reaction to my pets ( which I will not get rid of) in my eyes. She prescribed drops and regularly checks the eye pressure to make sure that all is good. Highly recommend her as she is a great doctor. Attentive and knowledgable. read more

I came here after searching far and near for a reliable eye exam around Elmhurst and Dr. Chu's profile popped up. I waited for about 15-20 minutes for my scheduled time and was very pleased with the efficiency. The receptionist took the initial measurements with the machines and my eye glasses. After that, Dr. Chu called on me to go into the room for eye exam, it was very thorough and the facility was very clean. Since the eye exam was not conducted in a typical eyeglasses retail store, I was not pressured to buy any products. Will definitely stop by for future eye exams. read more

Dr. Emily is simply awesome! She looks for details that other optometrists might have missed. She is upfront and honest; she doesn't tell you what you want to hear, but what you NEED to hear, which is what you want from any medical professional. Probably one of the best eye doctors in Central Queens. And, yes, she takes your insurance. No, you don't need to be a Costco member to utilize her services, but it will help you when it's time for you to purchase your contacts and or glasses, since they don't hike up the prices like other lenses shops do. Worth the trip from anywhere in Queens. read more

To be honest we were skeptical at first because the reviews were too good to be true but she had an opening, so I made an appt for my husband. She is truly the best doctor we've seen. Now not only does my husband go but so do I and our son ( she doesn't take my son's insurance but we don't mind paying for the consultation. She's that good!!! ) read more

Dr. Chu is wonderful! An extremely competent, kind, informed and professional. I would recommend her to anyone looking for an eye exam.

Shes a Very good doctor . I had great eye exam here.wait time wasn't too lo MG. I came on weekdays half hour before the office closes.

Wonderful! wonderful! wonderful woman! Dr. Emily Chu has been my entire family's eye doctor for the past five years. The first time my mom tried her, she never went to her other doctor. She does not take eyemed but they reimburse a percentage per visit which is ok. I still prefer to see her and take my children to her because she is through and honest with the children. Both of my sons has an astigmatism and she explained how, why and a solution to the problem. what I love most about her is she is NOT a money hog! Her first priority is her patients. read more

The reviews are accurate. Dr. Chu is extremely helpful and attentive to her patients' needs. She is also friendly, to boot. I came here for contacts and because of the difficulty I was having putting them on, she was fine with me coming back to practice at no charge (so I did not have to worry if I'd ever get them out again). I definitely would recommend! read more

I found Dr. Chu thru Yelp and I cannot praise her enough. I had a very thorough eye exam and Dr. Chu spent time with me and answered all my questions. I did not feel rushed and came away very happy. My previous eye test was at Lens Crafters. and although they were ok. I will not be going back. Dr. Chu has my business. I am not the type of person who normally leaves a review. But having found Dr. Chu on Yelp, I felt it as only proper. read more

Emily is a great optometrist. She has her office in the Costco in Rego Park. Her attitude is positive and she is very helpful. It's nice to know that there are service providers out there that actually care more about your well being than to make that dollar and kick you out. Thanks Emily! read more

Dr. Chu is always pleasant to deal with. She takes her time to explain what she sees and is evaluating and what it means for your eyes in a very concise and yet not at all condescending manner. She is very practical and was honest when she explained what my prescription meant and how it would affect my daily activities. read more

I recently had the pleasure of being examined by Dr Chu. She was very affable and extremely knowledgeable. A total pleasure to deal with. I liked her so much, I brought my wife in to have her eyes examined the next week. Thank you Dr. Chu!!! read more

This lady is amazing!!! She is extremely thorough with any exam. I have been there three different times. Twice was to get reading glasses for a friend and once to get my first ever eye contacts. On all three occasions she showed extreme patience and care. One of those times we had to go back because a prescription was too strong and she solved the problem immediately and at no extra charge. If you need an eye doctor, she's the one!! read more

Dr. Chu is a great doctor. She's very thorough and she won't BS you. No joke. She will stress any concern she has and she tries to help you feel comfortable in a new pair or glasses/contacts. I highly recommend her. She will not disappoint you. read more

I highly recommend Dr Emily Chu for all of your eyecare needs! I have been wearing glasses/contacts for over 40 years, and I have never had my vision corrected to the degree that Dr Chu has achieved. My sight has never been better, and I owe it all to her. She is professional, diligent, knowledgeable, and is very up-to-date on new technology and solutions. Her office team is kind, helpful, and accommodating. Especially if you have a high prescription, like I do, you owe it to yourself to make an appointment with Dr Chu. read more

EXTREMELY PROFESSIONAL and nice informative and nicest optometrist I ever had. I enjoy socializing with her and asking her questions. Highly highly highly recommend! This the secret secret spot to get all your eye exams done! Bring the whole family and friends too!.. lol read more