Had to get an oil change and read some good reviews about this place so decided to give it a try…read more Didn't need to make an appointment and the oil change took about 10 mins even though they seemed to be quite busy. Unlike some other places I have been to for oil changes they didn't up sell me on any additional product like air filters etc. They told me my vehicle could take regular oil or synthetic and it was completely my choice. All in the oil change with the synthetic oil was under 88 dollars.

Had a very disappointing experience at this shop. I came in for a second opinion based on proximity…read moreand positive reviews, but ultimately left with a very bad impression. I initially came in for an oil change and asked the owner / owner's son, Riaz, to check a few items while the car was on the hoist: the belt drive, control arms, brake fluid, and brake pads. I was completely fine paying for an inspection, and he mentioned it would be easy to check since the car was already lifted. After the oil change, I was told that all of the above items needed attention. Based on his recommendation, I authorized the brake fluid service and belt drive replacement. The old belt was never shown to me after replacement. Regarding the brakes, I was told--both verbally over the phone and in writing on the invoice--that the brake pads were 1 mm in the front and 3 mm in the rear, and that they needed to be replaced ASAP. I found this odd and questioned it, but he doubled down and assured me this was accurate. I was quoted $550 per axle, trusted the assessment, and agreed. I was also given labor quotes for the work and asked to return once I purchased the pads and control arms. The labor pricing was on the higher side, though still lower than the dealership. The parts took about a week to arrive. Once the parts came in, I called around and found another shop that beat their pricing, so I dropped the car off there instead. Midway through the day, the new shop called me to ask whether I actually wanted to replace the rear brake pads, because they measured 6-7 mm remaining and didn't understand why they were being replaced at all. I have never experienced an auto shop calling to confirm work because they believed it was unnecessary and unreasonable. That alone speaks volumes. I returned to Amin's to see if they would make things right. When I first called, I was told, "What do you want us to do? The manager isn't here and won't be back for six weeks." After pushing back, I was told to come in and discuss it. When I arrived, Mr. Amin was extremely confrontational and stated that they "only eyeball the brake thickness." I explained that I came to their shop specifically for a professional opinion, and that I had written confirmation from their invoice stating the rear pads were 3 mm, which was clearly not the case. Had I not chosen to source my own parts, I would have been charged $1,100 for brake work that was not needed. I was ultimately told to "get lost and sue me if you want." There was no attempt to resolve the issue, no accountability, and no professionalism. Based on my experience, I cannot recommend this shop. im out money for parts and labor which i never needed.

Quick, efficient oil change. Professional and knowledgeable staff. Highly recommended!read more

Today was both my first visit to you're #4 Road, Richmond BC location, and also the same day I…read moreinformed my service crew that I was now a new regular! Such informed skills by those fellows looking out for my car, seeing how good the teamwork was worth my visit in itself.. I left feeling like I had found an ally to help me with any future issues that come up. And being gifted a nice new cooler bag is just in time for the upcoming hot weather - thx Jiffy Lube 4 Road, Steveston, BC

Getting an inspection of my car was made quick and easy by the Tremblays. They even found and…read morereturned my house keys that I had dropped outside the office. Thanks so much Brad.

Would give them 10 stars if I could. Been dealing with Trembley Motors for over twenty-five years…read moreand on every occasion the service has been exceptional. They don't just treat you as a customer, they treat you as someone who cares about you and your vehicle. Their prices are always better than most car dealerships and their service is exceptional better as it is more personal. Give them a try for your next car maintenance requirement and you will see the difference a quality shop can make on your vehicle's repairs.

First time customer - Chose Art's based on online reviews. Went in thinking I needed a fairly…read morecomplex repair and they assessed and determined I needed a less expensive repair. Will definitely return here.

I have had my vehicle serviced at Art's automotive twice now. Both times the service was quick,…read morefriendly, and for the first time in a dozen years of maintaining my older vehicle, I have found a repair shop that is fair and honest. No up-selling or gouging, just straight up good workmanship. I just had them clean out the drains for my sunroof which were very clogged with leaves etc., and they did it for free. I wish I could give them an extra star. Can't recommend Art's Automotive enough!

Never had a mechanic that actually pulls up at your place to check out your vehicle on the spot so…read morethat's something new for me. He's professional & knowledgeable-Fixed my damaged vehicle in less than a week! I'm truly impressed! I would recommend it for anyone. Thank you for your service Mo!

From the owner: I am a mobile mechanic who is willing to fix your car anywhere with good service and unbeatable…read moreprices

Brought my EV in for maintenance, needed it last min and Ootmar was the only shop in the…read moreneighbourhood w availability, otherwise would have gone to my usual auto shop. Bro had a terrible attitude from the get go, annoyed that it was an EV, then LMK and I would have taken my business elsewhere. Not only did he not do anything to service my car/fix the issue, billed me for a bunch of nonsense, he took it out for a joyride and left 15KM from 200+ KM when I brought it in. Almost needed a tow driving out of the lot. Awesome ethics.

These guys are great. After another shop wouldn't give a straight answer about whether or not…read morethey'd fix something, and wouldn't give me any price estimate, I went to Ootmar Automotive to get another opinion. They were upfront with what they could do based on the info they had and fixed some rodent damage on the first visit that the first shop didn't even notice. The guys at Ootmar answered all my questions with a lot of patience and passion for their work - they communicated really well and eventually helped to solve a problem with a dying crankshaft sensor. They provided a courtesy car as well, which was very nice. I'll definitely recommend them and go back the next time I need any work on my car!

They are not the friendliest place in town. They are professional mechanics and work very…read moreefficiently, no time for nonsense. The workmanship has always been right on. Be respectful and you have nothing to worry about. A very reasonable value for your money. Saves me a fortune compared to my dealer. They have my 22 year old Mercedes 500SL car running like new.

A very good shop. They work efficiently and with quality, understanding what needs to be replaced…read moreand what can wait for now. The location is also very convenient.

Continental is the best! I had SO many issues with my BMW X1 and Dave and his team were second to…read morenone in their service and the pricing is very fair. I cannot say enough about my experience with Dave. His support, insight, guidance, professionalism and kindness are notable in this industry. He really went above and beyond in his customer service. It is hard to find good service and genuinely compassionate people these days, and it was always such a pleasure working with him. Highly recommend!

First time there. Best normal personable friendly service as I walked in the door like the website…read moresays. Couldn't pinpoint the problem but that's okay two other mechanics couldn't either. Problem needs to get worse to fix. Can still hear the small klunk the odd time. Sigh! Felt guilty didn't charge me. Highly recommend on Audi and VW out of warranty repairs.

Honest and gives you a great price. Detailed work on brakes on my car. Gives you detailed…read moreestimate first. It is a family run business which I don't mind at all - in fact makes me feel more connected and want to get to know them better.

I've dealt with mechanics for 30 years. Hong Chen is a top shelf, super honest mechanic. I can't…read moresay enough good things about him and the way he runs his business focusing on customer satisfaction. He has fantastic integrity and is a great human being. I feel blessed to have heard about him through word of mouth. A true diamond in the rough. Deal with utmost confidence! 10/10 would always recommend and do business again. Thanks for everything Hong! Love you pal! Al