1. Westchase Car Care

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Houston, TX

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Westchase Car Care

4.1 (53 reviews)
Open • 7:00 am - 5:00 pm

Services - Westchase Car Care

Tire Pressure Monitoring System repair

Auto brake repair

Westchase Car Care Photos

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Recommended Reviews - Westchase Car Care

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Reviews With Photos

Abinadi J.

DON'T take your car to get new tires installed or you will regret it. I don't see why they continued installing the tires on the wheels if they were incapable of doing a great job. They handed me back my car with the wheels horribly scratched. They didn't even apologize. I told the front desk worker that was present right away and the tire technician that did the job came outside and must not of thought I noticed. The mechanic looked around with his mouth covered in shock and went back inside the store without saying a word. The front desk worker took my information and told me they would contact me when the manager was back. I waited a couple days and they never got back to me. I called back and they said they could do nothing. How could you destroy perfectly new wheels and asume no responsibility. If the tire technician noticed he was incapable of doing it correctly why would he be allowed to continue and ruin all four wheels. My car barley had 4,000 miles and now all 4 wheels are damaged. Save your time and money and look for a better business that stands behind their work.

Clean waiting room

Been coming here for a few years now and I have never been disappointed. Sometimes it's intimidating to get auto work done without my husband with me to make sure I get a fair price etc...I have never felt intimidated or cheated here. Every time I have been here, the staff members have always been attentive to the front desk (even if they're in the back garage). You won't be left waiting for someone to attend to you unlike other auto places. Services have been fair priced, and the mechanics are efficient and detailed with their work. Every time I've come in, the person at the front desk has been pleasant and during COVID-19 times, masks are enforced, and there is hand sanitizer and a plexiglass divider to protect them as well as the patrons. Their waiting room is air conditioned with clean restrooms. Highly recommend.

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1 year ago

Always had a great experience with these guys. I use them for oil changes and car inspections. Like the team, like the the place.

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1 year ago

Amazing staff and service. I recommend them if ur in Houston and suddenly have car troubles.

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2 years ago

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2 years ago

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2 years ago

I always get my car inspection here because everyone is super sweet and the place and waiting room clean and comfortable

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3 years ago

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2 years ago

Very professional service. Fast and reliable. Conveniently located, Clean and cozy waiting room.

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4 years ago

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3 years ago

Amazing customer service. Great people and they get the job done fast. Service was great. My car was fixed in no time.

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6 years ago

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6 years ago

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6 years ago

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4 years ago

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7 years ago

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11 years ago

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14 years ago

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12 years ago

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12 years ago

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11 years ago

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16 years ago

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13 years ago

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12 years ago

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8 years ago

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6 years ago

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9 years ago

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6 years ago

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8 years ago

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9 years ago

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11 years ago

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9 years ago

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11 years ago

Went yesterday for an oil change and rotate/balance. Based on the service I received from Mike, I'll be a return customer for sure.

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15 years ago

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10 years ago

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12 years ago

Took my car to get it service on my check engine light was diagnosed really fast i would recommend this place to get your car service.

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7 years ago

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11 years ago

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15 years ago

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Page 1 of 2

Ask the Community - Westchase Car Care

Review Highlights - Westchase Car Care

“I went in there with my car, fully knowing what was wrong, and not once has Chad or his crew been dishonest.”

Mentioned in 8 reviews

Read more highlights

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Lam's Auto Repair

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Alief

Recently moved to Houston and with my unfortunate luck, I started having car issues after an…read moreextremely spendy repair earlier this year. I decided to go to Lam's Auto Repair per a friend's recommendation and I'm really glad I did. Mr. Lam was able to inspect my car after I walked in on a Saturday morning. After 15 minutes he told me what was wrong and what needed to be done. I unfortunately also bought the wrong headlights but he was able to find some to replace them with in the shop. I decided to walk over to the lovely restaurants nearby while I waited and I was luckily able to get my car fixed within hours. His prices are very reasonable and he was very kind. The customer service was definitely worth driving across town for!

I've been taking my fleet of Fords to Lam's Auto Repair on 6819 S Kirkwood Road for years, and I…read morecan't say enough good things about the service I've received. The mechanic here is top-notch, handling everything from general maintenance to more complex jobs like engine and transmission repair, A/C fixes, suspension work, and even bodywork. Not only is the work always done right, but the prices are incredibly fair--I've always felt like I'm getting a great deal. Lam, the mechanic has also taken care of my personal vehicles, a Lexus GX460, a Toyota, a BMW 550i, and a Mercedes with the same level of care and expertise. It's rare to find someone so dependable and skilled, and I highly recommend this shop to anyone in need of honest, high-quality auto repair. Make sure to find the right Lam's Auto Repair on 6819 S Kirkwood Road! He will take care of you!

Rusty's Automotive Repair

Rusty's Automotive Repair

(40 reviews)

Westchase

My husband's belt on his car broke on his way home from work one day. He was stuck, so I looked…read morehere on Yelp and saw that Rustys Automotive Repair wasn't too far from where we live and they had some pretty good reviews. So I gave them a call. They seemed very nice on the phone and recommend a wrecker serive that they work with. They gave me the number to the wrecker service and they were quick in going to get my husband and the car. They towed the car to Rusty's. And since it was after hours by that time. Rusty's has a drop box that you can leave your keys in for afterhour drop offs. Since they were so backed up, they let us know that it was going to take them a few days until they could get to the car. They kept their word. As soon as they looked at what had happened, they were very honest and informed my husband that it would cost more to fix the car than it was worth. That kind of honesty is hard to find nowadays. I highly recommend this Repair shop if you want an honest opinion on what is wrong with your car and how much it's going to take a fix it.

This is the most phenomenal auto repair shop I've ever been to. I live in the Galleria area and…read moredrive 20 minutes west to Wilcrest because it is so worth it. Rusty is kind and fair and does not try to take advantage of his customers. His quotes and fees are always significantly lower than other mechanics. The lobby where you wait is unusually pleasant and clean. It's a big operation but they prioritize customer service. I'm so thankful I was referred to Rusty's. In my opinion this is the only Auto Repair place anyone should ever use.

Take 5 Oil Change - Wiper fluid fill during oil change.

Take 5 Oil Change

(81 reviews)

Westchase

These guys are very proficient at changing your oil and checking and replacing fluid levels in your…read morevehicle. While I was there I did inquire about my tire and they recommended I change it. They changed my oil with the suggestion my Dad gave. They have different grades I guess. Before I left they wiped down my windshield which was nice and they also recommended changing out an old filter for a small fee. This is a drive thru service and I think it's super cool that you can stay in your vehicle the whole time. They are very good because a lot of people come to them. Service is very quick and thorough! I have a sticker in my vehicle that tells me when to change my oil again The mechanics were very very helpful!

Don't take your vehicle here. If they make a mistake, don't expect them to take responsibility for…read moreit. After a routine oil change at this Take 5 location, I discovered fresh oil spots on my driveway. Since I live 200 miles away and my vehicle is still under the factory warranty, I took it to my Toyota dealer rather than risk engine damage. The dealer found that the oil filter had been left loose, allowing oil to leak onto the frame. They also found oil spilled across the engine cover, apparently from the oil fill process, and I was never informed that this had happened. (Photos attached.) The manager, David, was not on site but spoke with the staff and me by speakerphone. His solution was to offer a 25% discount on a future oil change. Considering that their sloppy workmanship caused the problem, I found that response completely inadequate. A sincere apology and a full refund would have demonstrated accountability and a genuine interest in keeping a loyal customer. Although I live 200 miles away, I work in Houston, drive three vehicles, and have spent thousands of dollars with this company over the years. I asked whether he would at least consider a 50% refund, especially since I've received 50% off promotional coupons in the past. He refused. I understand that mistakes happen. What defines a business is how it responds when those mistakes are brought to its attention. A loyal, repeat customer presented a legitimate complaint that was confirmed by a Toyota dealership, yet management chose to minimize the issue rather than make it right. David's handling of this situation has cost Take 5 far more than the price of one oil change. It has cost them a long-term customer, and my future business will go to a company that stands behind its work.

Westchase Car Care - tires - Updated October 2026

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