1. Westchase Car Care

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Houston, TX

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Westchase Car Care

4.1 (53 reviews)
Closed • 7:00 am - 5:00 pm

Services - Westchase Car Care

Tire Pressure Monitoring System repair

Auto brake repair

Westchase Car Care Photos

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Recommended Reviews - Westchase Car Care

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Reviews With Photos

Abinadi J.

DON'T take your car to get new tires installed or you will regret it. I don't see why they continued installing the tires on the wheels if they were incapable of doing a great job. They handed me back my car with the wheels horribly scratched. They didn't even apologize. I told the front desk worker that was present right away and the tire technician that did the job came outside and must not of thought I noticed. The mechanic looked around with his mouth covered in shock and went back inside the store without saying a word. The front desk worker took my information and told me they would contact me when the manager was back. I waited a couple days and they never got back to me. I called back and they said they could do nothing. How could you destroy perfectly new wheels and asume no responsibility. If the tire technician noticed he was incapable of doing it correctly why would he be allowed to continue and ruin all four wheels. My car barley had 4,000 miles and now all 4 wheels are damaged. Save your time and money and look for a better business that stands behind their work.

Clean waiting room

Been coming here for a few years now and I have never been disappointed. Sometimes it's intimidating to get auto work done without my husband with me to make sure I get a fair price etc...I have never felt intimidated or cheated here. Every time I have been here, the staff members have always been attentive to the front desk (even if they're in the back garage). You won't be left waiting for someone to attend to you unlike other auto places. Services have been fair priced, and the mechanics are efficient and detailed with their work. Every time I've come in, the person at the front desk has been pleasant and during COVID-19 times, masks are enforced, and there is hand sanitizer and a plexiglass divider to protect them as well as the patrons. Their waiting room is air conditioned with clean restrooms. Highly recommend.

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1 year ago

Always had a great experience with these guys. I use them for oil changes and car inspections. Like the team, like the the place.

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1 year ago

Amazing staff and service. I recommend them if ur in Houston and suddenly have car troubles.

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2 years ago

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2 years ago

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2 years ago

I always get my car inspection here because everyone is super sweet and the place and waiting room clean and comfortable

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3 years ago

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2 years ago

Very professional service. Fast and reliable. Conveniently located, Clean and cozy waiting room.

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4 years ago

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3 years ago

Amazing customer service. Great people and they get the job done fast. Service was great. My car was fixed in no time.

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6 years ago

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6 years ago

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7 years ago

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11 years ago

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14 years ago

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12 years ago

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12 years ago

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11 years ago

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16 years ago

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9 years ago

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11 years ago

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9 years ago

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11 years ago

Went yesterday for an oil change and rotate/balance. Based on the service I received from Mike, I'll be a return customer for sure.

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15 years ago

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10 years ago

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12 years ago

Took my car to get it service on my check engine light was diagnosed really fast i would recommend this place to get your car service.

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7 years ago

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Ask the Community - Westchase Car Care

Review Highlights - Westchase Car Care

“I went in there with my car, fully knowing what was wrong, and not once has Chad or his crew been dishonest.”

Mentioned in 8 reviews

Read more highlights

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(81 reviews)

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These guys are very proficient at changing your oil and checking and replacing fluid levels in your…read morevehicle. While I was there I did inquire about my tire and they recommended I change it. They changed my oil with the suggestion my Dad gave. They have different grades I guess. Before I left they wiped down my windshield which was nice and they also recommended changing out an old filter for a small fee. This is a drive thru service and I think it's super cool that you can stay in your vehicle the whole time. They are very good because a lot of people come to them. Service is very quick and thorough! I have a sticker in my vehicle that tells me when to change my oil again The mechanics were very very helpful!

Don't take your vehicle here. If they make a mistake, don't expect them to take responsibility for…read moreit. After a routine oil change at this Take 5 location, I discovered fresh oil spots on my driveway. Since I live 200 miles away and my vehicle is still under the factory warranty, I took it to my Toyota dealer rather than risk engine damage. The dealer found that the oil filter had been left loose, allowing oil to leak onto the frame. They also found oil spilled across the engine cover, apparently from the oil fill process, and I was never informed that this had happened. (Photos attached.) The manager, David, was not on site but spoke with the staff and me by speakerphone. His solution was to offer a 25% discount on a future oil change. Considering that their sloppy workmanship caused the problem, I found that response completely inadequate. A sincere apology and a full refund would have demonstrated accountability and a genuine interest in keeping a loyal customer. Although I live 200 miles away, I work in Houston, drive three vehicles, and have spent thousands of dollars with this company over the years. I asked whether he would at least consider a 50% refund, especially since I've received 50% off promotional coupons in the past. He refused. I understand that mistakes happen. What defines a business is how it responds when those mistakes are brought to its attention. A loyal, repeat customer presented a legitimate complaint that was confirmed by a Toyota dealership, yet management chose to minimize the issue rather than make it right. David's handling of this situation has cost Take 5 far more than the price of one oil change. It has cost them a long-term customer, and my future business will go to a company that stands behind its work.

Christian Brothers Automotive West Galleria

Christian Brothers Automotive West Galleria

(65 reviews)

Let me start by saying that there are two segments of businesses that I am ALWAYS leery of: used…read morecar salespersons and auto mechanics. I confess that I am not a trusting person when it comes to these two. With that disclaimer I will now share my experience with Christian Brothers Automotive in West Galleria. I needed to pass my car inspection which failed due to an engine light being lit. My Chevy 2015 Impala needed 2 very expensive repairs. No need to go into any more details because than that. Now about the 2 front desk personnel John and Dave. They were very knowledgeable, friendly and patient in explaining the needed repairs, the cost and the time needed to do the repairs. These two men were OUTSTANDING!! At one instance I needed more info and John very patiently pulled up a YouTube video on my phone to better explain the steps needed to pass. Now that is a very personal touch. They also were able to transport me back and forth for 2 days with no hassle. Now for some amazing news is that for 1 trip they were short handed but out came a guy named Paul who was very friendly in our conversation on the way to the shop. In the process I found out that he is the owner. No wonder everyone was so friendly and professional as the basis was established by the owner. I thought it was so cool to be greeted by my first name as I entered the super clean waiting area. The waiting area was as clean as any doctor's waiting room and the background music was outstanding. Will I be back? ABSOLUTELY!!! My only complain is that I could only give them 5 stars when they really deserve 10 STARS!!! BTW the repairs were done correctly the first time around.

I have a special vehicle that had been to another dealership and did not get the attention she…read moreneeded. I took it to Christian Brothers, and all of my issues were taken care of in 24hours! All of my needs will be taken to Christian Brothers! Outstanding service!!

Westchase Car Care - tires - Updated October 2026

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